Detailed Program Information

Breakfast for Thursday Speakers and Conveners

Session Details

ACTL (committee members only)

Session Details

Abstract

Breakfast will be served in the meeting.

AJCU Meeting (by invitation only)

Session Details

Registration Desk Open - Technology provided by HP, An EDUCAUSE Gold Partner

Session Details

Speaker Staging Room Open - Technology provided by MPC/Gateway, An EDUCAUSE Gold Partner

Session Details

Social Media and Education: The Conflict Between Technology and Institutional Education, and the Future

Session Details

Speaker(s)

• Sarah Smith-Robbins, Director, Emerging Technologies, Indiana University
• Session convener: Lawrence C. Ragan, Director, Faculty Development, The Pennsylvania State University

Abstract

Today's technology enables users to form and join communities of common interest to learn and share information. In opposition to the privileged learning spaces of higher education, social media encourage learners to seek out their own answers and construct knowledge as a community rather than as individuals. Twitter, Flickr, Facebook, and Second Life offer new learning spaces, but how do they fit into the learning expectations of institutions?

• View Session Resources

Will the Last One to Leave Turn Out the Lights?

Session Details

Speaker(s)

• Richard N. Katz, Vice President, EDUCAUSE
• Robyn R. Render, Vice Chancellor for IT & iNtegrate Project Director, Nevada System of Higher Education
• Session convener: Colin Currie, Executive Director, Administrative Information Services, Princeton University

Abstract

Does IT matter? Nicholas Carr sent shockwaves through the IT community by claiming IT is a commodity that rarely provides a distinct competitive advantage. Is this true? Now Carr argues that computing is becoming a utility with massive information-processing plants pumping data and software code into our businesses. Will our in-house computing facilities become plug-in utilities? Will tomorrow's IT leader be a utility operator, a facility manager, or a strategic contributor to the institution?

• View Session Resources

Measuring Usability: Life After Deploying Your Portal

Session Details

Speaker(s)

• Becky Vasquez, Director, Student & Technology Services, Embry-Riddle Aeronautical University
• Session convener: Debby Creech, Identity Management Architect, Embry-Riddle Aeronautical University

Abstract

Embry-Riddle Aeronautical University's Worldwide Campus held intranet usability studies that supported a redesign project and provided an environment that was backed by human factors and real-world use of our intranet. This presentation will review the methodology, test results, and improvements implemented from the results.

• View Session Resources

GameQuest: Creating an Education Game Program for Higher Ed

Session Details

Speaker(s)

• Steven Ackerman, Professor, University of Wisconsin-Madison
• Kathleen Christoph, Director, Academic Technology, University of Wisconsin-Madison
• Session convener: David M. Antonacci, Director of Teaching & Learning Technologies, The University of Kansas Medical Center

Abstract

Experience a journey to create a campus-wide program to improve teaching and learning with simulations and games. This interactive session will involve the audience in the game structure of a quest. Join us for The Call to Adventure, The Road of Trials, and A Return to the Ordinary World. Expect to leave this session with an appreciation for the the complexity of creating a campus-wide program and with a smile on your face!

• View Session Resources

Controlling IT Project Chaos: Lessons Learned from Physics and Project Management

Session Details

Speaker(s)

• Maria Piret, Director Information Systems, Lynn University
• Session convener: Dianna Sadlouskos, Principal, Sadlouskos Consulting Services

Abstract

IT managers often struggle with how to handle projects in functional organizations without resources to implement a project management office or hire dedicated project managers. This session will present Lynn University's IT department's experience implementing small changes to its project management procedures with a radical effect on the number of successful IT projects achieved.

• View Session Resources

Evolution of iTunesU and Its Role in the Duke ExperienceThe Evolution of iTunes U and Its Role in the Duke Experience

Session Details

Speaker(s)

• Stephen Toback, Sr Manager, Interactive Technology Services, Office Of Information Technology, Duke University
• Session convener: Marianne Colgrove, Deputy Chief Technology Officer, Reed College

Abstract

As one of the pilot schools developing iTunes U, Duke University has seen an evolution of the tool over the past three years on its campus. The repository of content in iTunes U reaches faculty, staff, students, alumni, prospective students/parents, and the world at large. This presentation will discuss past, present, and future plans for iTunes U at Duke.

• View Session Resources

A Shared Services Initiative for Applications, Data Centers, and Collaborations

Session Details

Speaker(s)

• Clair W. Goldsmith, Senior Advisor for Information Technology, University of Texas System
• Session convener: William Daley, Director - Enterprise Information Services, The University of Texas at Arlington

Abstract

The University of Texas System has deployed two geographically separate high-availability data centers to provide shared applications and business continuity to the 15 academic and health institutions within the system. The incentives, governance structure, funding model, and documents needed for a successful shared services implementation will be presented.

EDUCAUSE and Global Engagement

Session Details

Speaker(s)

• Session convener: Susan M. Zvacek, Director, Instructional Dev & Support, University of Kansas

Abstract

EDUCAUSE invites attendees from outside the United States to participate in a discussion with EDUCAUSE executives on the role the association could play in supporting higher education IT around the world. Please join us to share your ideas about how EDUCAUSE can better engage with international colleagues to facilitate cross-cultural networking and collaboration.

IT Matters, but Information Resources Matter More

Session Details

Speaker(s)

• Kristine Jones, Director of Information Technology Services, Colorado College
• Randall J. Stiles, Vice President for Information Management, Colorado College
• Session convener: Patrick Berry, Web Application Development Coordinator, California State University, Chico

Abstract

Colorado College is aspiring to meet the EDUCAUSE grand challenges. Learn how this liberal arts campus, in a strongly collaborative and evolutionary approach, has provided leadership and organization for its Information Technology Services unit over the past decade to bring data, information, and insights to bear on critical campus projects and planning initiatives.

• View Session Resources

Deploying Regional Grids Creates Interaction, Ideas, and Integration

Session Details

Speaker(s)

• Jerry Perez, Research Associate, Texas Tech University
• Session convener: Nargas Oskui-Tabrizi, Manager, Center for Media and Educational Technologies, University of Oregon

Abstract

During the past few years, Texas universities have been using grid middleware to create collaborative compute infrastructure called regional grids. This seminar will discuss regional computational grid problems and solutions to help CIOs and IT leaders decide the best route to take when developing and deploying regional grids.

• View Session Resources

Making Campus Cyberinfrastructure Work for Your Campus

Session Details

Speaker(s)

• Guy T. Almes, Director, Academy for Advanced Telecommunications and Learning Technologies, Texas A&M University
• Patrick Dreher, Chief Domain Scientist, Cloud Computing, University of North Carolina at Chapel Hill
• Session convener: Mark C. Sheehan, ECAR Fellow, EDUCAUSE

Abstract

Fulfilling the promise of campus cyberinfrastructure requires dealing with many issues. This session will provide several concrete examples of these issues, how different universities address them, and how campuses and funding agencies could more effectively act in concert.

Storage and Server Virtualization at Seton Hall

Session Details

Speaker(s)

• Matthew Stevenson, IT Architect, Seton Hall University
• Session convener: Robert H. McDonald, Associate Dean for Library Technologies, Indiana University

Abstract

Seton Hall University has implemented virtualization for both systems and storage. This presentation will cover the implementation, usage, and management of both system- and storage-level virtualization for our campus resources.

• View Session Resources

Using Nontraditional Security Risk Assessments to Clearly Express Risk, Make Persuasive Budget Requests, and Showcase Positive Trends

Session Details

Speaker(s)

• Benjamin Nathan, Associate Director, Security & Identity Management Services, Weill Cornell Medical College
• Session convener: Merri Beth Lavagnino, Chief Information Policy Officer, Indiana University System

Abstract

Learn how Weill Cornell Medical College employs a nontraditional risk management methodology to accurately measure risk, build compelling and successful budget requests, and graphically illustrate trends understandable to technical and nontechnical stakeholders. Attendees will receive Excel tools they can use to manage their own risk assessments in this way.

• View Session Resources

Implementing Moodle at Louisiana State University

Session Details

Speaker(s)

• Greg Brignac, Manager, Information Technology Services, Louisiana State University
• Session convener: Kari Walters, Director, Instructional Support, College of Business, Louisiana State University

Abstract

Louisiana State University replaced two existing CMS systems by implementing Moodle, an open source course management system, in spring 2008. The new open source system was customizable to meet our specific needs.

• View Session Resources

Sustainable Faculty Technology Development to Facilitate a New University Culture

Session Details

Speaker(s)

• Naomi R. Boyer, Assistant Vice-President, Extended University and International Affairs, University of South Florida
• Kevin Calkins, Director, Institutional Research and Effectiveness Program, USF Polytechnic, University of South Florida
• Karen Konrath, Director, Instructional & Media Services, USF Polytechnic, University of South Florida
• Catherine Lavallee-Welch, Associate Librarian, University of South Florida Polytechnic
• Session convener: Glenda Morgan, Director of Technology and Learning Initiatives, George Mason University

Abstract

The Faculty Technology Integration Institute is the result of an interdepartmental collaboration to provide meaningful faculty development opportunities and sustainable innovation. This presentation will provide the results of case study research on the impact of this program on campus-wide change efforts at the University of South Florida Lakeland campus.
Additional contributor: Rosa Walsh, Faculty Services Administrator, University of South Florida

• View Session Resources

A Collaborative, Enterprise Approach to Efficient and Cost-Effective Desktop Management

Session Details

Speaker(s)

• Julie D. Kercher-Updike, AVP Customer Relations, Purdue University
• Session convener: Sean Bossinger, Call Center Manager, Florida International University

Abstract

As a result of a 2005 desktop security incident, 25 IT support directors from across Purdue University entered into a collaborative project, SMARTcomputing, to define an enterprise approach to desktop computer support and security. This presentation will describe the project's consensus-building strategies, overall goals, and outcomes.

• View Session Resources

Cognos, an IBM Company, An EDUCAUSE Silver Partner - The Evolution of Business Intelligence at the University of North Texas

Session Details

Speaker(s)

• Robert Jones, Asst. Director - CITC, University of North Texas
• Travis Price, Solutions Architect, Cognos, IBM Corporation
• Session convener: Bradley Skiles, Director, Application Shared Services, Purdue University

Abstract

Learn how the University of North Texas, a 33,000-plus student university, underwent a fundamental business transformation and significantly streamlined its reporting process from creation to delivery. This session will discuss UNT’s evolution from its initial reporting struggles to today's pervasive, parameter-driven reporting system, including its institutional fact book and its annual budget development successes. See a live demo highlighting UNT's achievements with IBM and Cognos 8.

• View Session Resources

Microsoft Corporation, An EDUCAUSE Platinum Partner - The Next Generation of Computing: Software + Services

Session Details

Speaker(s)

• Anthony Salcito, General Manager, Microsoft Education, Microsoft Corporation
• Session convener: Anu Vedantham, Director, Weigle Information Commons, University of Pennsylvania

Abstract

Cloud computing is not just pie-in-the-sky thinking. Come hear about Microsoft’s vision for Software + Services and how you can extend existing infrastructure investments into the cloud. Learn about a new services platform that can help you create applications for your school by combining the power of the Internet and the magic of software across a wealth of devices, plus get a glimpse of how some emerging technologies can transform your work and research life.

New and Emerging Technologies

Session Details

Facilitator(s)

• Malcolm B. Brown, Director of ELI, EDUCAUSE

Abstract

Of what use is emerging information technology? How can being aware of what's new and emerging help us in our daily work? How can we apply something as iffy as emerging technology in our production environments? This year our discussion will begin with brainstorming on the important emerging technologies. We will also discuss how familiarity with what is up and coming can help us help our constituents be more productive. Join us to share insights and tips from colleagues.

Outsourcing E-Mail

Session Details

Facilitator(s)

• Melody Childs, Deputy CIO and Executive Director of User Support and Student IT Enablement, Louisiana State University
• Cynthia M. Hadden, Deputy CIO and Executive Director, UIS, Louisiana State University

Abstract

Many universities and colleges have already chosen to outsource e-mail, while almost everyone else is considering the options. Beyond cost (free?) and rich feature-sets, what are the compelling reasons to switch to an outsourced e-mail solution? And whose e-mail—just for students, or for faculty, staff, and alumni as well? What is the impact of outsourcing e-mail on institutional branding, e-discovery, and business continuity planning? Share your experiences and thoughts in what is sure to be a lively discussion on this topic.

Apple - Developing Native and Web Applications for the iPhone

Session Details

Abstract

Designed for developers, this session will focus on building both web and native applications for the iPhone OS platform. Learn the basics of Dashcode, a powerful tool for building graphical user interfaces for iPhone web apps. This session will also cover the iPhone Developer Standard and Enterprise Programs and discuss how you can build and distribute in-house applications.

Datatel, An EDUCAUSE Platinum Partner - Datatel's ActiveCampus Portal: See What All the Excitement Is About!

Session Details

Speaker(s)

• Rich Lee, Product Manager, Datatel, Inc.

Abstract

Datatel's ActiveCampus Portal incorporates powerful, industry-standard tools that enable users and organizations to effectively connect, collaborate, engage, and thrive. This hands-on workshop will closely examine the portal's robust features and functionality. Come see for yourself how the ActiveCampus Portal is transforming the way Datatel clients communicate and come together to achieve success.

Oracle, An EDUCAUSE Gold Partner - Grid Computing with Real Application Clusters: Flexibility to Meet Changing Business Needs (Oracle/Dell)

Session Details

Speaker(s)

• Austin Laird, Solution Architect, Oracle
• Robert Zeolla, Principal Account Sales Consultant, Oracle

Abstract

Oracle grid-computing technologies allow your institution to adapt to changing business needs. You can spend more time thinking about how to run your institution, knowing your infrastructure will respond to changing demands with reliable, secure performance. Oracle has partnered with Dell to offer this hands-on workshop. Join us to hear from other campuses that are currently benefiting from grid computing.

RealNetworks, An EDUCAUSE Gold Partner - Media Player Options

Session Details

Speaker(s)

• Carl Zhou, Senior Global Training Manager, RealNetworks, Inc.

Abstract

RealPlayer Enterprise is a configurable version of RealPlayer designed and optimized for education deployments. It puts control of campus streaming media in the hands of IT administrators, who manage and control the media application on user desktops, thereby improving network efficiency. You'll learn how to use the Configuration Tool to create a standardized client application for all your IP-based media needs and to control network settings, install modes, and MIME-type associations. A free, lightweight embedded player will also be discussed.

Sun Microsystems, An EDUCAUSE Gold Partner, Join the Wonderful World of MySQL

Session Details

Abstract

Here's your chance to learn how this powerful relational database management system can make your life easier and more fun. This workshop introduces you to MySQL basics and will get you on your way with a solid foundation.

SunGard Higher Education, An EDUCAUSE Platinum Partner -Performance Management Framework from the Ground Up

Session Details

Speaker(s)

• Mike Salisbury, Product Manager, Data Warehouse Solutions, SunGard Higher Education

Abstract

Addressing performance challenges requires an effective model for business intelligence. SunGard Higher Education's reporting and analytics solutions provide the foundation for useful, meaningful, and accessible data. In this session, guided exercises will teach you to create reports, analytics, and ad hoc queries. You will also learn how to align your data with your institution's goals and objectives and view your performance from detail to summary, from any perspective. Special thanks to Dell for contributing the hardware for this workshop.

Beverage Break

Session Details

The Facts of Life in the High-Tech Age

Session Details

Speaker(s)

• Moira Gunn, Host of Tech Nation and BioTech Nation, National Public Radio

Abstract

Moira Gunn provides a unique perspective into the wide field of technology by integrating her background as a software engineer, her early career at NASA, her current work at the University of San Francisco heading the information systems programs for working adults, and her many in-depth interviews on NPR Talk with the leading figures in technology. In addition, Gunn’s experience integrating podcasting, wikis, and more into the adult curriculum gives her insight into the nature of technology and what we can expect from it.

• View Session Resources

Meet Julie K. Little, Interim Director, and Carie Page, Program Coordinator, EDUCAUSE Learning Initiative

Session Details

Abstract

Meet Julie K. Little, Interim Director, and Carie Page, Program Coordinator, EDUCAUSE Learning Initiative The mission of the EDUCAUSE Learning Initiative is to advance learning through IT innovation. Stop by the booth for an informal opportunity to speak with Julie K. Little, ELI interim director, and Carie Page, ELI program coordinator, learn about new initiatives for the EDUCAUSE teaching and learning community, and share your ideas and interests.

Meet Steven L. Worona, EDUCAUSE Director of Policy and Networking Programs

Session Details

Abstract

Stop by the booth for an informal opportunity to speak with Steven L. Worona, EDUCAUSE director of policy and networking programs and host of the EDUCAUSE Live! Web seminar series.

Exhibit Hall Open

Session Details

Abstract

Today is the last day to visit the EDUCAUSE 2008 exhibit hall, and explore technology solutions offered by more than 200 companies. The exhibit hall is also the place for today's refreshment breaks and lunch, plus the "Relaxation Station" massage area, sponsored by Presidium Learning.

Refreshment Break in the Exhibit Hall
Sponsored by Hyland Software

Session Details

Confessions of a Digital Immigrant

Session Details

Speaker(s)

• Joel L. Hartman, Vice Provost, Information Technologies and Resources and CIO, University of Central Florida
• Session convener: John H. Gregory, Executive Director, Information Technologies, University of Maine

Abstract

Most of us have come to our positions in information technology as what Marc Prensky would call "digital immigrants." We descended from, and spend most of our time in, a primarily analog world, yet we have the responsibility to create and lead a primarily digital world. What resources can we consult to find a sense of direction and meaning as we navigate this strange new world?
WINNER: 2008 EDUCAUSE Leadership Award. Award sponsored by SunGard Higher Education, An EDUCAUSE Platinum Partner.

• View Session Resources

Faculty: Scholars or Software Developers?

Session Details

Speaker(s)

• Chad J. Kainz, Sr. Director, Academic Technologies & Client Relations, University of Chicago
• Session convener: Shahra Meshkaty, Senior Director, Academic Technology Services, University of San Diego

Abstract

The technology world surrounding higher education is changing at an amazing rate, but have the models supporting academic innovation through technology kept pace? When advanced technologies are easy to adopt and do-it-yourself is more common than not, can academic computing and technology support keep up? Or is it time we get out of the way?

• View Session Resources

Developing Low-Cost Applications Using Offshore Companies

Session Details

Speaker(s)

• Juany Jardines, Director, Research & Academic Computing, Memorial Sloan-Kettering Cancer Center
• Session convener: Zdenek Nejedly, Systems Analyst, Computing and Communications Services, University of Guelph

Abstract

Memorial Sloan-Kettering partners with U.S.-based companies that provide offshore development at reasonable cost. We will discuss our selection process, cost analysis, three stages of application development, division of labor, and ongoing support.

• View Session Resources

Wireless 802.11n: Here We Go Again

Session Details

Speaker(s)

• Daniel McCarriar, Director, Network and Production Services, Carnegie Mellon University
• Session convener: Donald Z. Spicer, Assoc. Vice Chancellor, University System of Maryland

Abstract

Any campus planning a wireless network refresh or implementation today is at a crossroads: should it deploy 802.11n? This presentation will describe how Carnegie Mellon approached this challenge from start to finish, including requirements, technology evaluation criteria, vendor selection, deployment plans, and the risks and benefits of transitioning to 802.11n.

• View Session Resources

Failed Automation: Focusing on Requirements as a Key Systemic Cause

Session Details

Speaker(s)

• Bruce Maas, Chief Information Officer, University of Wisconsin-Milwaukee
• Session convener: Beth Schaefer, Assistant Director, Client Services, University of Wisconsin-Milwaukee

Abstract

A new practice has evolved over the past four years, and it promises to radically improve success and cost of software implementations. The International Institute of Business Analysis has developed a body of knowledge that promises to lower costs and risks through up-front investment in a disciplined requirements gathering process.

• View Session Resources

Getting to ERP in Months, Not Years

Session Details

Speaker(s)

• Max Davis-Johnson, Sr. Associate VP/Deputy University Technology Officer, Arizona State University
• Session convener: Michel Nguessan, Head, Technology & Digital Resources, Governors State University

Abstract

A review by three independent CIOs painted an ugly picture of the state of information technology at ASU in 2004. The basic assessment was that administrative systems were at the end of their life and subject to unpredictable failure; there was no strategy or institutional will to address the issues, and even if the drive could be found it would likely take five to ten years and $70–$100 million to implement. Eighteen months and $18.5 million later, ASU systems have been replaced. Hear how ASU did it and what the grades are.

REPLAY: An Integrated and Open Solution to Produce, Handle, and Distribute Audiovisual Lecture Recordings

Session Details

Speaker(s)

• Olaf A. Schulte, Multimedia Services, ETH Zurich
• Session convener: Andrew Bonamici, Associate University Librarian for Media and Instructional Services, University of Oregon

Abstract

REPLAY is an open solution to produce, handle, index, reference, archive, and distribute audiovisual lecture recordings on a large scale developed at ETH Zurich. It unfolds the intellectual value lectures hold by providing for content-based access and opening audiovisual material to interactive and collective enrichment by users.

• View Session Resources

A Flotilla of Crafts: Organizing to Maximize IT

Session Details

Speaker(s)

• Vince Kellen, Senior Consultant, Cutter Consortium
• Joseph R. Salwach, Associate VP, IS, DePaul University
• Session convener: Sean Bossinger, Call Center Manager, Florida International University

Abstract

Traditional IT organizational designs tend to emphasize hierarchical career progression, budgetary control, and individual accountability. DePaul University adopted a structure that is best described as a flexible flotilla of knowledge-intensive crafts arranged nonhierarchically. This session explains how this structure came to be and how it delivered major benefits to the institution.

• View Session Resources

Beyond the Prototype: Scaling a Grassroots Tablet PC Pilot for Large-Scale Campus Integration

Session Details

Speaker(s)

• David Berque, Prof. Computer Science, DePauw University
• Carol L. Smith, Chief Information Officer, DePauw University
• Session convener: Vijay K. Verma, Vice Chancellor for Information Technology & CIO, North Carolina A&T State University

Abstract

Presenting DePauw University's three-year tablet PC project as a model, we will offer guiding principles for strategically expanding grassroots initiatives to an entire campus and describe what we have learned about the pedagogical and curricular implications of pen-based computing in a residential liberal arts institution.

• View Session Resources

Information Technology Process Improvement in Higher Education

Session Details

Speaker(s)

• Vicky Dean, Assistant Director, Systems and Operations, Cornell University
• James R. Haustein, Cornell Information Technologies Process Improvement Manager, Cornell University
• Session convener: Anne Scrivener Agee, Vice-Provost for Information Technology and Chief Information Officer, University of Massachusetts Boston

Abstract

Cornell Information Technologies has launched an initiative to mature the technology-driven organization to one that is both process-oriented and service-oriented. Significant improvements in several process areas have resulted from referencing the ITIL framework as a guide and leveraging and optimizing existing business knowledge.

• View Session Resources

It Is a Virtual World

Session Details

Speaker(s)

• Rens van der Vorst, CTO, Fontys Hogescholen
• Session convener: Bart van de Laar, Project Manager, University of Groningen

Abstract

In 2007 the EDUCAUSE Evolving Technology Committee listed virtualization as an important emerging technology. Fontys University has been virtualizing almost everything since 2005. This session will show how virtual networks, servers, applications, and (streaming) labs have cut cost and, more important, enabled students and teachers to reach new and far more ambitious goals.

• View Session Resources

Campus Emergency Notification at UNC–Wilmington

Session Details

Speaker(s)

• Bruce P. Myers, Business and Technology Analyst, University of North Carolina Wilmington
• Session convener: Kirk Kelly, Vice Chancellor/CIO - Information Technology, Pima County Community College District

Abstract

This presentation will explore the challenges that UNC–Wilmington encountered in providing for the broadcast and communication of emergency notification alerts to the at-large campus community. Since the methods of delivery can be diverse (siren, cable broadcast, internet, e-messaging), collaboration across departments was necessary to create this well-rounded solution.

• View Session Resources

The Career of the IT Security Officer in Higher Education

Session Details

Speaker(s)

• Marilu Goodyear, ECAR Fellow and Chair, Department of Public Administration, University of Kansas
• Session convener: Tammy L. Clark, Chief Information Security Officer, Georgia State University

Abstract

This session will present the results from an ECAR study on chief IT security officers that was conducted in the spring and summer of 2008. The study explores the important characteristics and career paths of those engaged in IT security management in higher education. Survey findings and interviews with officers will be presented. Attendees will have the opportunity to give feedback on future research in this area.

• View Session Resources

Meeting or Managing? Responding to Student Expectations Through Policy and Practice

Session Details

Speaker(s)

• Louise Thorpe, Head of Academic Innovation, Sheffield Hallam University
• Session convener: Judith Tabron, Director, Faculty Computing Services, Hofstra University

Abstract

Students are increasingly demanding and expecting more from e-learning provision. Based on data collected over five years, this session will explore trends in student e-learning expectations at a U.K. university, outlining the main themes that emerged from the study and how these have been used to develop policy and practice.

• View Session Resources

Peer Mentoring for Quality of Distance Education

Session Details

Speaker(s)

• Janet Buckenmeyer, Associate Professor of Education, Purdue University Calumet
• Session convener: Kari Walters, Director, Instructional Support, College of Business, Louisiana State University

Abstract

Purdue University Calumet has implemented a faculty peer mentoring program to ensure quality in the online classes offered by the campus. This presentation will discuss the initial process to establish the peer mentoring system, the quality rubric adopted, and the initial results of the first year.

• View Session Resources

Survey Results: The Management of Public Computing in Research Libraries

Session Details

Speaker(s)

• Michael Cook, Head of Access Services and Media Support, Cornell University
• Session convener: Juli Haugen, Manager of the Help Desk, Bowdoin College

Abstract

The session will discuss the results of the recent ARL survey on the management of public computing, including the demand for and scale of library public computing, staffing and organizational structures, budgeting and upgrades, security, authentication and authorization, policies, and assessment and measurements of success. Notable innovations in library public computing will be highlighted.

• View Session Resources

Apple - Mobility in Higher Education

Session Details

Speaker(s)

• Jason Ediger, Director, iTunes U and Mobility, Apple Inc.
• Session convener: Joyce A. Aarsvold, Area Coordinator for Technology, Gustavus Adolphus College

Abstract

The rise of mobility is transforming campuses. Come hear how mobility is affecting IT leadership and how colleges and universities are taking advantage of the widespread use of mobile devices like the iPhone. This session will provide an overview of best practices for supporting the iPhone and the iPod touch with content, services, and applications.

Blackboard, An EDUCAUSE Gold Partner - Industry Roundtable: Openness and Interoperability in Higher Education

Session Details

Speaker(s)

• Michael L. Chasen, President & CEO, Blackboard Inc.
• Serge J. Goldstein, Associate CIO and Director of Academic Services, Princeton University
• Charles Severance, Professor, IMS Global Learning Consortium, Inc.
• Session moderator: Scott Jaschik, Editor, Inside Higher Ed
• Session convener: Kelvin Bentley, Director of Online Learning, Northampton Community College

Abstract

Join a distinguished group of education leaders for a roundtable discussion on the emergence of open and interoperable technologies in higher education. Panelists will address how this trend is changing the face of teaching, learning, and technology on campus.

Outsourcing Non-E-Mail Applications

Session Details

Facilitator(s)

• Kathleen Christoph, Director, Academic Technology, University of Wisconsin-Madison

Abstract

Do we (campus IT) need to do it all? Can we? If not, how can we best serve our campuses’ needs? We could limit choices, outsource, or let "2.0" blossom! Join your colleagues to discuss your inclinations and ideas.

• View Session Resources

Breaking Out - Learning Spaces to Inspire Faculty and Engage

Session Details

Speaker(s)

• Menko Johnson, Instructional Designer, Stanford Center for Innovations in Learning, Stanford University

Abstract

Campuses around the world are building radically different learning spaces designed to promote greater student engagement and innovative faculty teaching practices. Building formal and informal learning spaces that feature flexible furniture and technologies empowers faculty and students to focus on higher-order learning activities instead of traditional lecture-oriented learning. This session will discuss how to help faculty and students embrace this transformation. Furniture design provided by Herman Miller.

The iPhone in Higher Education, Managing Your Macs, Podcast Producer and iTunes U

Session Details

Abstract

Join Apple and friends for three, ten minute sessions: The iPhone in Higher Education, Managing Your Macs and Podcast Producer and iTunes U. There will be ample time for discussion following. Apple’s iPhone and iPod touch devices are driving rapid mobile adoption and initiatives throughout education. Come hear how MIT is facilitating innovation, creativity, communication, and collaboration to support iPhone deployments across its campus. Just as Apple products are easy to use, they’re also surprisingly easy to manage. Come learn how an Apple customer leverages the power of Mac OS X, Mac OS X Server, and other tools to provide network-based policy management, remote client assistance, and more. Podcast Producer, included with Mac OS X Leopard Server, is an institution-wide, end-to-end solution for encoding, publishing, and distributing high-quality digital media content. Come see how Podcast Producer is being used to automate and simplify content capture and distribution for the University of Arizona’s iTunes U site. Furniture and design provided by Herman Miller

Apple - Using Podcast Producer to Manage and Distribute Content

Session Details

Abstract

Podcast Producer automates and streamlines the production of podcasts of your organization's lectures, training, and other media. It simplifies the process of recording content, encoding, and publishing your branded podcasts. In this hands-on session, learn the features that make Podcast Producer's architecture, security model, and workflows a compelling media distribution solution for your organization.

Datatel, An EDUCAUSE Platinum Partner -On the Alert to Improve Student Retention

Session Details

Speaker(s)

• Susan Hallenbeck, Product Manager, Datatel, Inc.

Abstract

Retention is a focal point of your institution's mission to ensure student success. See how Datatel Retention Alert lets you easily enter information, work as an advisor, communicate with students, and report on outcomes. This hands-on workshop will cover the technology that supports these workflows and offer insight into improving student retention rates and saving money.

Oracle, An EDUCAUSE Gold Partner - Data Security: How to Protect Against Threats to Consolidated Applications and Databases

Session Details

Speaker(s)

• Debbie Brennan, Solution Architect, Oracle
• Michael Haas, Principal Sales Consultant, Oracle

Abstract

Oracle provides strong identity management and data protection for consolidated applications and databases where multiple and highly privileged users may coexist within the same database. Learn firsthand how Oracle can protect your assets against internal and external threats by enforcing strong identity management, separation of duty, encryption, and SSN remediation. Hear your peers share the approaches they have taken.

RealNetworks, An EDUCAUSE Gold Partner - Securing Your Streaming Video Assets

Session Details

Speaker(s)

• Carl Zhou, Senior Global Training Manager, RealNetworks, Inc.

Abstract

Content security is an important consideration when broadcasting copyrighted or proprietary content. This workshop will introduce different security options and include hands-on experience in how to secure on-demand and live broadcast content access.

Sun Microsystems, An EDUCAUSE Gold Partner - Secure Your Campus with Sun Identity Manager

Session Details

Abstract

Participate in a hands-on workshop focusing on how to use Sun Identity Manager's provisioning and delegated administration capabilities to create and manage Active Directory accounts throughout the enterprise. Specific emphasis will be placed on auditing and logging of AD account management tasks.

SunGard Higher Education, An EDUCAUSE Platinum Partner - Moving to a Strategy-Focused Admissions Office

Session Details

Speaker(s)

• Martin D. Reber

Abstract

Competitive challenges and demands for performance measurement from your board, president, and enrollment executives require new ways to tackle the delivery and interpretation of enrollment information. Experience how SunGard Higher Education enrollment solutions leverage data and business intelligence in a new and effective model for enrollment management. The recruitment scorecard and role-based dashboards represent a strategic management, measurement, and communications system capable of driving your admissions efforts to breakthrough performance. Special thanks to Dell for contributing the hardware for this workshop.

EDUCAUSE 2008 and EDUCAUSE 2009 Program Committees (committee members only)

Session Details

Abstract

12:00 pm - 1:00 pm: EDUCAUSE 2008 and EDUCAUSE 2009 Program Committees Joint Meeting.

1:15 pm - 4:00 pm: EDUCAUSE 2009 Program Committee only.

Lunch will be served in the meeting.

Net@EDU Campus Cyberinfrastructure (CCI) Working Group Open Meeting

Session Details

Speaker(s)

• Guy T. Almes, Director, Academy for Advanced Telecommunications and Learning Technologies, Texas A&M University
• Patrick Dreher, Chief Domain Scientist, Cloud Computing, University of North Carolina at Chapel Hill

Abstract

In July 2007 EDUCAUSE convened a national meeting to discuss how CI can function on campuses, which generated a set of CI priorities, strategies, and tactics for EDUCAUSE and its members, including focus on support for research, university leadership's role in the strategic planning for a robust CI on campus, and the need for a sustainable CI funding model. Come prepared to work as you learn more about the CCI's current projects and how you can become more engaged with this effort.

Lunch will be served in the meeting.

Lunch in the Exhibit Hall

Session Details

Change Leadership

Session Details

Speaker(s)

• Robert Renaud, Vice President & CIO, Dickinson College
• Dennis A. Trinkle, Provost and Chief Academic Officer, Harrison College

Abstract

After years of dynamic technological change, current economic circumstances continue to necessitate transformation. Pressing needs to reformulate budgets, strategic plans, and organizational patterns require leadership at all levels of an organization, in informal as well as formal networks. This meeting will explore ideas and best practices for how to manage and lead in our present climate.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/leadership

Data Administration

Session Details

Speaker(s)

• Michael Fary, Enterprise Data Architect, University of Chicago

Abstract

This session will provide attendees with an opportunity to discuss current issues and share ideas and concerns about institutional data management, including governance and stewardship, policies and standards, and guidelines for application development, metadata, privacy and security, and quality and access.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/dasig

Network Management

Session Details

Speaker(s)

• Garret T. Yoshimi

Abstract

Since its inception in 1997, this group has discussed a wide range of topics relevant to network managers including network convergence, bandwidth management, management systems, security, wireless technologies, and support. This gathering will allow network managers to share ideas about their current professional challenges and new or emerging technologies with other networking experts from a wide variety of institutional backgrounds.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/netman

Project Management

Session Details

Speaker(s)

• Deborah A. Lauriano, Director, IET Application Development, University of California, Davis

Abstract

This meeting will discuss issues technical project managers face in higher education. Participant-driven discussions may include identifying best practices and tools, promoting a project management culture within IT organizations, managing cross-functional groups, training project managers, developing strategies for terminating failing projects, and meeting client expectations.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/project

Registrars and Admissions Officers

Session Details

Speaker(s)

• Harold L. Pace, University Registrar, University of Notre Dame
• Kenneth L. Servis, Dean of Academic Records & Registrar, University of Southern California

Abstract

This meeting will focus on the ways in which information technologies affect specialized operations, including software selection, staff training, standards and best practices, record-keeping and access, and data storage and retrieval. Come share your pitfalls, best practices, and proven solutions with your colleagues.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/reg

Small Colleges

Session Details

Speaker(s)

• Bret L. Ingerman, VP for Computing and Information Services, Vassar College

Abstract

This meeting will foster the discussion of IT issues specific and possibly unique to small colleges, allowing participants to share challenges, solutions, and successful techniques employed in the planning and management of technology-related resources.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/smallcol

User Services

Session Details

Speaker(s)

• Carolyn Livingston, Director, Financial Information Systems, Tufts University

Abstract

This meeting will focus on the challenges of meeting the expanding technical needs of faculty, staff, and students. We will address staffing, training, and help desk tools and issues, as well as hardware and software standards. Come prepared to exchange ideas, best practices, and solutions with colleagues from a broad array of institutions.

Please bring your box lunch from the exhibit hall for this meeting.

More Information

For more information, see:

http://www.educause.edu/groups/userserv

Web Professionals

Session Details

Speaker(s)

• Melissa E. Meehan, Director, Web Administration, Buffalo State College

Abstract

This session will allow webmasters, project managers, administrators, designers, and other web professionals to exchange ideas on the use of the web as both a productivity and public relations tool. Topics may include content management systems, streaming media, the IT-PR working relationship, and web-related tools and technologies.

Please bring your box lunch from the exhibit hall for this meeting.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/web

ECAR Information Session

Session Details

Abstract

The EDUCAUSE Center for Applied Research is dedicated to fostering a culture of evidence in higher education IT by providing reliable data and discriminating analysis. Please join EDUCAUSE Vice President Richard Katz and ECAR fellows to discuss ECAR research initiatives and advise ECAR on research opportunities.

Please bring your box lunch from the exhibit hall for this meeting.

EDUCAUSE/Internet2 Computer & Network Security Task Force (Open Meeting)

Session Details

Speaker(s)

• Peter Siegel, Vice Provost & CIO, University of California, Davis
• Amelia A. Tynan

Abstract

Learn more about the initiatives of the Security Task Force, including progress in strategic areas such as executive commitment and action, data privacy and security, effective practices and solutions, information sharing mechanisms, and new tools and technologies. Attendees are also invited to bring questions and suggestions regarding efforts to improve IT security in higher education. Volunteer opportunities will also be described.

Please bring your box lunch from the exhibit hall for this meeting.

ELI Member and Newcomers' Meeting

Session Details

Speaker(s)

• Julie K. Little, Senior Director, EDUCAUSE
• Carie Page, Assistant Director, Teaching, Learning, and Professional Development, EDUCAUSE

Abstract

The EDUCAUSE Learning Initiative's mission is advancing learning through IT innovation. Attend this session to hear more about ELI’s programs and resources, including new and current ways that ELI might help you address effective teaching and learning through IT innovation at your institution.

Please bring your box lunch from the exhibit hall for this meeting.

Meet Teddy Diggs, Publisher/Editor of EDUCAUSE Review, and Nancy Hays, Editor of EQ

Session Details

Abstract

Stop by the EDUCAUSE booth (#501) for informal opportunities to speak with Teddy Diggs and Nancy Hays, editors of the association's publications EDUCAUSE Review and EDUCAUSE Quarterly (EQ), about authoring opportunities and topics of current interest.

EDUCAUSE Institute Learning Technology Leadership Program Faculty (faculty members only)

Session Details

Abstract

Please bring your box lunch from the exhibit hall for this meeting.

Meet EDUCAUSE President Diana G. Oblinger

Session Details

Abstract

EDUCAUSE President Diana G. Oblinger is responsible for leading EDUCAUSE. Drop by to learn about EDUCAUSE strategic directions, share feedback on EDUCAUSE programs and products, or just say hello.

The Regional Networks

Session Details

Speaker(s)

• Guy T. Almes, Director, Academy for Advanced Telecommunications and Learning Technologies, Texas A&M University
• Douglas S. Gale, President, Information Technology Associates
• Richard Mandelbaum, Principal, Xynetics
• Session moderator: George O. Strawn, CIO, National Science Foundation
• Session convener: John H. Gregory, Executive Director, Information Technologies, University of Maine

Abstract

This panel, representing the visionary pioneers of the nascent Internet in the late 1980s and early 1990s, will discuss the critical role played by the regional networks. Ultimately benefiting institutions of all types and sizes, the regional networks solved formidable technical problems, created critical interoperability standards, developed organizational models, and evangelized for new applications. Without the work of the regional networks, neither higher education nor the global information web would work the way they do today.
WINNER: 2008 Catalyst Award. Award sponsored by SunGard Higher Education, An EDUCAUSE Platinum Partner.

• View Session Resources

Virtual Worlds: Fad or Future?

Session Details

Speaker(s)

• AJ Kelton, Director, Emerging Instructional Tech, College of Humanities & Social Sciences, Montclair State University
• Cyprien P. Lomas, Associate Professor and Director of Research, CEIT, The University of Queensland
• Sarah Smith-Robbins, Director, Emerging Technologies, Indiana University
• Session convener: Julie Ouska, CIO/VP of Information Technologies, Colorado Community College System

Abstract

The education industry has grown weary of the "next big thing." Technology has promised much over the years, but have virtual worlds finally delivered on the promise? This session will focus on the major issues facing teaching and learning in a virtual environment.

• View Session Resources

Green IT Initiatives

Session Details

Speaker(s)

• Robin L. Anderson, Director, Customer Communications, The Pennsylvania State University
• Mark Askren, Chief Information Officer, University of Nebraska - Lincoln
• Suresh Balakrishnan, Asst Vice Chancellor & Deputy CIO, University System of Maryland
• Dallas Thornton, Division Director, Cyberinfrastructure Services, San Diego Supercomputer Center, University of California, San Diego
• Fran White, Director, Center for Teaching, Learning, and Technology, Goucher College

Abstract

Supporting our institutions’ sustainability efforts and responses to climate change will be a key role for higher education IT in the decades to come. This showcase will provide a framework for discussions on your campus and give you an opportunity to talk with colleagues from green IT initiatives that are making a strategic difference now.

Focus: ECAR Research Bulletin: Climate Change, Campus Commitments, and IT
Suresh Balakrishnan, University System of Maryland
The introductory remarks will highlight findings from the ECAR research bulletin Climate Change, Campus Commitments, and IT. The report identifies more than 30 appropriate initiatives that are under way on campuses today—ranging from low implementation difficulty with low-impact results to high implementation difficulty with high-impact results—and identifies key questions to frame the green IT conversation on your campus.

Focus: Consolidation/Virtualization of Servers
Mark Askren, University of California Irvine
UC Irvine's production experience with server virtualization over the past two years has resulted in multiple complementary benefits beyond the initial primary goals of increasing productivity and reducing hardware expenses. Server virtualization has also proven to be a significant component of our green IT initiatives by diminishing energy consumption.

Focus: Community Awareness and Action Strategies for Recycling IT-Generated Waste
Fran White, Goucher College
Community awareness education and engagement are critical when dealing with IT-affiliated waste. This discussion will include successful recycling strategies from an institutional perspective (regular PC upgrade cycles), student-driven efforts (donating used electronics to charities), and how to handle outmoded structures and equipment (classrooms, labs, printers) and other waste generated by the pervasive presence of IT on campus.

Focus: Telework, Telemeetings, and Energy Star Bulk Buy
Robin Anderson, The Pennsylvania State University
Information Technology Services (ITS) at Penn State has implemented several green IT initiatives, including telecommuting and alternative work schedules, technology trade-in recycling and eco-delivery efforts, and web-based desktop technology for online meetings. ITS also is partnering with other university organizations to aggressively promote an environmental stewardship awareness campaign.

Focus: The Green Data Center: Facilities and Configuration
Dallas Thornton, San Diego Supercomputer Center
A look at the new SDSC facility will include a discussion of industry best practices and identify the most valuable improvements. Topics will include data center power and cooling considerations, growing trends such as changing temperature and humidification tolerances, implementing hot/cold isle containment, automated monitoring and control tools, free cooling techniques and opportunities, and higher voltage (lower loss) power distribution options.

• View Session Resources

The Launch of Google Apps for Education at USC: Determinants, Decisions, and Deterrents

Session Details

Speaker(s)

• Brendan Bellina, Identity Services Architect, University of Southern California
• Session convener: Ann Hill-Duin, Associate VP and Associate CIO, University of Minnesota

Abstract

After 10 months of discussion and debate and 4,000 hours of development, USC implemented Google Apps for Education for more than 30,000 students. This presentation will review the determining factors and decisions involved in this groundbreaking implementation, as well as the often hidden costs of this "free" service.

• View Session Resources

CRM Adventures: Three Perspectives

Session Details

Speaker(s)

• Edward Kelty, Vice President/CIO of Information Services, Rio Salado College
• Robert B. Luikart, CIO, College of Food, Agricultural, and Environmental Sciences, The Ohio State University
• Sherri Yerk-Zwickl, Team Leader, Learning Technology, Lehigh University
• Session convener: Tony Lovgren, IT Manager, Idaho State University

Abstract

Constituent and customer relationship management solutions are starting to make inroads in higher education. This panel discussion will bring together representatives from Rio Salado College, Ohio State University, and Lehigh University to talk about their CRM projects and share the benefits and pitfalls they have experienced with other organizations considering adopting a CRM solution.

• View Session Resources

Have MLS, Will Travel: How We Got Out of the Library and into Academic IT

Session Details

Speaker(s)

• Chris Jorgensen, Assistant Director of the Graduate Program, Creighton University
• Kristina Lively, Law School Webmaster, University at Buffalo
• Karla Lucht, Computer-Assisted Instruction Specialist, University of Illinois at Urbana-Champaign
• William W. Wells, Jr., Chief Information Officer, University of Southern Maine
• This session does not yet have a convener. If you are interested in convening this session, please use the volunteer form.

Abstract

Information professionals with library science training and experience can contribute a valuable skill set and service orientation to academic IT. This panel discussion will explore career paths in academic IT for librarians, and how IT managers can leverage this often-overlooked pool of information professionals to fill academic IT positions.

• View Session Resources

Is IT Really Strategic for Higher Education? The Annual Gartner/EDUCAUSE Update

Session Details

Speaker(s)

• Michael Zastrocky, Senior Advisor, The Chronicle of Higher Education
• Session convener: Kyle Johnson, Chief Technology Officer, Guilford College

Abstract

Strategic planning is quickly becoming very important to many higher education institutions. CIOs must understand the business and technology issues if strategic planning is going to fulfill institutional needs and expectations. Here we will examine the strategic and organizational issues institutions must consider when planning for the future.

Organizing IT for Optimal Value: Which IT Governance Structure Is Best for Your Organization?

Session Details

Speaker(s)

• Frederick Brittain, Director of Information Technology, University of Maine at Farmington
• Nicole Broyles, Director, IT Business Services, University of Houston
• Diane M. Dagefoerde, Director of Technology, Arts & Sciences, The Ohio State University
• Veronica Longenecker, Senior Director of Technology Support Services, Millersville University of Pennsylvania
• MaryBeth Stuenkel, Manager of Groupware Services, University of Michigan-Ann Arbor
• Session convener: Daniel S. Jacobsohn, Director, Application Services, University of Illinois at Urbana-Champaign

Abstract

Many of our organizations are facing similar pressures to maximize IT investments, mitigate security risks, and align IT planning with organizational strategic initiatives. In this session we will present a few different approaches to IT governance and their relative strengths and weaknesses. These models will help you consider IT governance strategies that may be a good fit for your organization.

• View Session Resources

Creating the Enterprise Database Administrator Role: Moving from Vision to Effective Practices

Session Details

Speaker(s)

• Marina Arseniev, Enterprise Database Administrator, Administrative Computing Services, University of California, Irvine
• Deanna McMurray, Enterprise DBA, Administrative Computing Services, University of California, Irvine
• Session convener: Zdenek Nejedly, Systems Analyst, Computing and Communications Services, University of Guelph

Abstract

Many organizations already have product/platform or application silo-specific database administration groups. However, rarely is database administration part of an enterprise architecture strategy focused on creating an overarching blueprint for cross-platform database development and operations. Creating an enterprise-level DBA role facilitates a comprehensive, consistent approach to managing common database concerns.

• View Session Resources

Integrating Cyberinfrastructure Technologies

Session Details

Speaker(s)

• Mark C. Sheehan, ECAR Fellow, EDUCAUSE
• Session convener: Melissa Woo, Director of Cyberinfrastructure/Director, Network & Operations Services, University of Wisconsin-Milwaukee

Abstract

ECAR's 2008 research study about cyberinfrastructure explored higher education’s involvement in five research-related technologies. This presentation will summarize findings about the provision and funding of each technology and its importance to research and to teaching. The presentation will also probe the relationships between a variety of practices and the institution's effectiveness at integrating research technologies.

• View Session Resources

Structuring Authentication Across the Campus Community

Session Details

Speaker(s)

• John L. Baines, Assistant Director, Security Standards and Compliance, North Carolina State University
• Mardecia S. Bell, Director of Security & Compliance, OIT, North Carolina State University
• Session convener: Bill Phillips, Faculty/Instructional Designer, University of Central Florida

Abstract

North Carolina State University created a password standard with five strength levels, dynamically assigned based on the functionality that the user accesses in our ERP systems. This will allow us to implement stronger authentication techniques in a cost-effective way, based on the real security needs of appropriate groups of users.

• View Session Resources

Security and Privacy Lightning Round

Session Details

Speaker(s)

• Michael A. Corn, Chief Privacy and Security Officer, University of Illinois at Urbana-Champaign
• Jamey Hansen, Director of IT Services, College of Liberal Arts, University of Minnesota
• Christopher Keslar, Systems Architect, University of Pittsburgh
• Matt Tolbert, Information Security Officer, University of Pittsburgh
• Ryan Turner, Advanced Network Specialist, University of North Carolina at Chapel Hill
• Session moderator: David Stack, Deputy CIO, University of Wisconsin-Milwaukee
• Session convener: Vijay K. Verma, Vice Chancellor for Information Technology & CIO, North Carolina A&T State University

Abstract

Authenticated Guest Wireless Access: Simplicity and Security
Christopher Keslar, University of Pittsburgh
The need for guest access is growing as more campuses provide wireless coverage. This presentation will explore a solution for on-demand guest wireless access through a user-friendly and secure process.

Automated Network Access Control at the Edge
Michael S. Hawkins, University of North Carolina at Chapel Hill
Hear how, with a small staff, we reliably manage, secure, prioritize, and deliver voice, video, and data services for over 30,000 people while complying with local, state, and federal regulations.

Caught in the Middle: Implementing University Security Policies at the College Level
Jamey Hansen, University of Minnesota
University security mandates are on one side; independent faculty on the other. Learn how our college IT office walked the fine line between security and service.

Discovering Network Usage Trends and Security Risks Through Network Information Analysis
Matt Tolbert, University of Pittsburgh
This session will share how the University of Pittsburgh successfully captures and visualizes network data to understand network traffic patterns and detect network-based security threats.

NEW! Not in your program!

Contract Themes for Data Protection
Michael A. Corn, University of Illinois at Urbana-Champaign
This session will provide a synthesis of data protection considerations when establishing contract relationships, and will introduce attendees to a comprehensive treatment of this topic that was recently completed by the EDUCAUSE/Internet2 Security Task Force.

Securing Data at Rest, Chandragupta Gudena, Bridgewater State College

• View Session Resources

Are You Ready? A Systematic Approach to Training New Help Desk Staff

Session Details

Speaker(s)

• Allison K. Catlin, Frontline Team Leader, Simmons College
• Susan Lees, Assistant Director, User Services & Manager of the Help Desk, Simmons College
• Session convener: Kathleen C. Olivieri, Lead IT Consultant, IT Infrastructure, Mississippi State University

Abstract

The Simmons Help Desk mentors and trains new students and regular staff through a comprehensive online and hands-on training program. Topics cover technical baselines and also Simmons-specific policies and procedures. Staff are assessed through observation, quizzes, and metrics. As a result, technicians provide consistent, high-quality service.

• View Session Resources

Inspiring Innovative Teaching Ideas Through the E-Teaching Collaborative

Session Details

Speaker(s)

• Amy Allcock, Web Developer, Medical Education Technology Unit, Queen's University
• Sheila Pinchin, Educational Developer, Office of Health Sciences Education, Queen's University
• Elaine Van Melle, Director, Office of Health Services Education, Queen's University
• Session convener: Andrew Bonamici, Associate University Librarian for Media and Instructional Services, University of Oregon

Abstract

The E-Teaching Collaborative is an innovative, interdisciplinary team that provides faculty with one-stop access to support in electronic learning resources, technological tools, and educational methodology. This session will feature an interactive discussion of the ETC's collaborative processes and the unique technological solutions employed by the team.

• View Session Resources

The EDUCAUSE Top Teaching and Learning Challenges, 2009

Session Details

Speaker(s)

• Julie K. Little, Senior Director, EDUCAUSE
• Carie Page, Assistant Director, Teaching, Learning, and Professional Development, EDUCAUSE
• Session convener: Joyce A. Aarsvold, Area Coordinator for Technology, Gustavus Adolphus College

Abstract

This fall, the EDUCAUSE Learning Initiative invites you to embark on a journey to map the top challenges in teaching and learning with technology. Attend this interactive session to learn from a panel of community experts about some of the top challenges on their campuses. Then, weigh in on the discussion, joining your peers in a high-energy brainstorming session to help develop a community inventory. You’ll also have an opportunity to explore how you can contribute as we inaugurate this project centered on community engagement and sharing.

• View Session Resources

Tomorrow's Students, Today's K–12 Digital Learners: Are You Ready for Them?

Session Details

Speaker(s)

• Julie Evans, Chief Executive Officer, Project Tomorrow - NetDay
• Session convener: Stephen R. Cheskiewicz, Curriculum Coordinator / Information Technology Instructor, Keystone College

Abstract

Since 2003, the Speak Up National Research Project has collected authentic feedback about technology and education from over 1.1 million K–12 students. Learn about the expectations of today's digital learners for 21st-century learning environments, and how you can be prepared to address the technology needs of your future students.

• View Session Resources

User Services Lightning Round

Session Details

Speaker(s)

• John C. Borne, Director, IS Architecture, University Information Systems, Louisiana State University
• Kimberly Brookes
• Constance Leimomi Ford, Executive IT Support Manager, Indiana University
• Ronan Glynn, Advisory LAN Specialist, Memorial Sloan-Kettering Cancer Center
• Craig Lamb, Director of Academic Support, Empire State College SUNY
• Lisa McNeal, Instructional Developer, Appalachian State University
• Sheri Stahler, Associate Vice President, Computer Services, Temple University
• Session moderator: Ethan Benatan, Director, Computer User Services, Reed College
• Session convener: Wendy Woodward, Director, Technology Support Services, Northwestern University

Abstract

Learn a lot fast! This series of five-minute presentations will provide overviews of interesting, innovative, and timely work in user services. Each session will also be shared as a poster later today, giving you a chance to explore the topic more deeply and speak with the presenters.

24 x 7 x 365 Anywhere in the World: Creating an Executive IT Support Unit
Momi Ford, Executive IT Support Manager, Indiana University
When executives have IT needs, the highest level of support available anytime, anywhere keeps them productive. See how Indiana University’s Executive IT Support unit makes this possible.

Emergency Texts: A Reality Check
John C. Borne, University Information Systems, Louisiana State University
LSU will report on a test of its emergency text-messaging system. This session will examine the strengths and weaknesses of text messaging in an emergency notification package and managing community expectations.

Infusing Academic Support into the Online Environment: A Pilot Program
Craig Lamb, Empire State College SUNY
Empire State College’s Center for Distance Learning recently launched the Academic Assistance Tutorial System, an online instructor-initiated early warning system. This session will describe its past and planned development and self-paced learning modules.

Lessons from Running a Mega Lab: A Student Outreach Program to Embrace Collaboration and Learning
Sheri Stahler, Temple University
Running a 24 x 7 computer lab and help desk with 700 seats and 6,000 visitors daily meant looking at operations on a megascale. Computer Services adapted to run the TECH Center efficiently.

Maximize Enterprise Productivity by Implementing a Total Cost of Ownership Methodology
Ronan Glynn, Memorial Sloan-Kettering Cancer Center
Empirical evidence illustrates that procedurally managing hardware life cycles is strategically superior to a system of ad hoc replacements. Intangibles like industry reputation and risk mitigation are perhaps the greatest advantages.

Using Instructional Design to Shape Technology Training
Lisa McNeal, Samford University
Technology training for faculty and staff is more effective when based on instructional design principles. This presentation will show how three principles guided training to achieve positive results at Samford University.

Who Will Be the Next Rock Star?
Kimberly Brookes, Simmons College
To educate students on the academic and personal consequences of downloading and sharing files illegally, Technology at Simmons sponsors Simmons Rockstar, which combines education on copyright with a karaoke contest.

• View Session Resources

Oracle, An EDUCAUSE Gold Partner - Leveraging Technology to Solve Critical Business Challenges

Session Details

Speaker(s)

• Curtiss Barnes, Vice President, Industry Product Strategy -Education & Research, Oracle
• Richard Schad, Senior Director, Higher Education Industry Solutions, Oracle
• Session convener: Randy Dominguez, Dean of Distance Learning, Tulsa Community College

Abstract

Learn how Oracle higher education customers deploy flexible, scalable solutions to address their most pressing challenges—handling IT security, managing administrative ERP systems, and stretching limited budgets. Hear how institutions integrate systems using Oracle tools such as Fusion Middleware and the new Student Administration Integration Pack to reduce risk and eliminate administrative overhead.

Sun Microsystems, An EDUCAUSE Gold Partner - Successfully Implementing a Sun Ray VDI Solution

Session Details

Speaker(s)

• James F. Maloney, Jr., Network Operations Manager, Facilities Management, University of Maryland
• Peter Percival, Systems Engineer Mgr, Global Government, Education & Healthcare, Western Region, Sun Microsystems, Inc.
• Session convener: Denise Nahas, Director, IT Customer Services, McGill University

Abstract

Join Sun Microsystems and the University of Maryland as they present an overview of a successful virtual desktop infrastructure (VDI) implementation. Learn about the business problems that VDI can solve and gain insight into defining success criteria and lessons learned that can help in creating a cost-saving and resource-saving solution for your school.

Community Source Development: Adding Value and Lowering Costs, or Increasing Risk and Wasting Resources?

Session Details

Facilitator(s)

• Ted Dodds, Vice Provost, Information Technology, The University of British Columbia

Abstract

Supporters say community source development produces software tailored to the needs of higher education, at a lower cost than vendor products. Skeptics say it increases risk and requires scarce resources to build software that is readily available from vendors. Join us to discuss and debate these and other points with your colleagues.

Converging Instructional Technology to Encourage Faculty Adoption

Session Details

Speaker(s)

• Naomi R. Boyer, Assistant Vice-President, Extended University and International Affairs, University of South Florida

Abstract

The intersection between faculty development and technology adoption requires a multifaceted approach that includes training, mentoring, follow-up, and sustainability. Products from SMART Technologies can be integrated with other hardware and software to engage faculty in content development and delivery improvements. These tools can forge widespread adoption and cultural shifts within higher education.

• View Session Resources

The iPhone in Higher Education, Managing Your Macs, Podcast Producer and iTunes U

Session Details

Abstract

Join Apple and friends for three, ten minute sessions: The iPhone in Higher Education, Managing Your Macs and Podcast Producer and iTunes U. There will be ample time for discussion following. Apple’s iPhone and iPod touch devices are driving rapid mobile adoption and initiatives throughout education. Come hear how MIT is facilitating innovation, creativity, communication, and collaboration to support iPhone deployments across its campus. Just as Apple products are easy to use, they’re also surprisingly easy to manage. Come learn how an Apple customer leverages the power of Mac OS X, Mac OS X Server, and other tools to provide network-based policy management, remote client assistance, and more. Podcast Producer, included with Mac OS X Leopard Server, is an institution-wide, end-to-end solution for encoding, publishing, and distributing high-quality digital media content. Come see how Podcast Producer is being used to automate and simplify content capture and distribution for the University of Arizona’s iTunes U site. Furniture and design provided by Herman Miller.

Apple - Deploying the iPhone in Higher Education

Session Details

Abstract

The iPhone is quickly becoming a popular mobile device on campus. Learn how to configure and deploy the iPhone in your organization. Explore iPhone configuration profiles to set up account information, password policies, VPN and secure wireless access settings, and certificates. Learn best practices and techniques for deployment and discover how server-side technologies integrate with the iPhone.

Datatel, An EDUCAUSE Platinum Partner - Datatel Colleague Studio: An Eye-Popping Programmer Experience

Session Details

Speaker(s)

• Scott Flory, Director of Reporting and Partner Services, IData, Inc

Abstract

Take a close look at Datatel's new advanced programming toolkit, Colleague Studio. See how Colleague Studio transforms the programmer's experience by providing an industry-standard user interface for developing Datatel Colleague applications. Take a hands-on test-drive and hear how institutions are already using Colleague Studio to attain new levels of productivity.

Oracle, An EDUCAUSE Gold Partner - Seamless Integration of Applications with Oracle Enterprise Content Management

Session Details

Speaker(s)

• Marc H. Kelberman, Principal Account Sales Consultant, Oracle
• Brent Kelley, Master Principal Sales Consultant, Oracle

Abstract

This workshop is designed to demonstrate how applications can be integrated seamlessly with Oracle Enterprise Content Management using the PeopleSoft Student Admissions process as an example. We will demonstrate the capability of maintaining the same familiar application entry point for users while enhancing the process with bidirectional integration to the Oracle ECM.

RealNetworks, An EDUCAUSE Gold Partner - Basic Helix Server Administration

Session Details

Abstract

Helix is a universal digital media delivery platform that offers industry-leading performance, integrated content distribution, advertising, user authentication, and web services support, as well as native delivery of RealMedia, Windows Media, QuickTime, and MPEG-4, to meet the needs of schools and universities. This workshop will explain how to perform basic Helix Server administration and troubleshooting. Topics will include mount point, alternate mount point, URL alias, and simulated live broadcast using SLTA.

Sun Microsystems, An EDUCAUSE Gold Partner - Join the Wonderful World of MySQL

Session Details

Abstract

Here's your chance to learn how this powerful relational database management system can make your life easier and more fun. This workshop introduces you to MySQL basics and will get you on your way with a solid foundation.

SunGard Higher Education, An EDUCAUSE Platinum Partner - What the Millennial Learner Already Knows

Session Details

Speaker(s)

• James McSorley, Director, Web Services, SunGard Higher Education

Abstract

Please join SunGard Higher Education as we explore Web 2.0 technologies and the latest social networking sites, user-created content and videos, application mashups, and multiuser environments. This workshop will feature hands-on demonstrations of these technologies and a discussion of their impact on higher education. Special thanks to Dell for contributing the hardware for this workshop.

Meet Richard N. Katz, EDUCAUSE Vice President

Session Details

Abstract

Richard N. Katz leads ECAR, the EDUCAUSE Center for Applied Research, which provides higher education leaders with analysis and research to make better decisions about information technology. He is responsible for the association’s corporate relations. Katz developed several of the EDUCAUSE regional conferences and affiliate partnerships and coauthored ECAR research studies on IT networking, IT alignment, leadership, enterprise systems, IT engagement in research, and academic analytics. Katz has authored, coauthored, or edited seven books and more than fifty articles, monographs, and book chapters. His book Dancing with the Devil was named one of the ten most influential higher education books of 1999. His latest book, The Tower and the Cloud, is being released at EDUCAUSE 2008.

Refreshment Break in the Exhibit Hall
Sponsored by Hyland Software

Session Details

Digging Deep with P2P: Understanding Students' Media Habits

Session Details

Speaker(s)

• Warren S. Arbogast, Founder & President, Boulder Management Group, LLC
• David Greenfield, Director, Student Technology, Illinois State University
• Alexandre M. Mateus, PhD Candidate, Department of Engineering and Public Policy, Carnegie Mellon University
• Mark S. Walbert, Chief Technology Officer / Deputy CIO, Illinois State University
• Session convener: Joanne M. Kossuth, Vice President for Operations and CIO, Franklin W. Olin College of Engineering

Abstract

Illinois State University's Digital Citizen Project teamed up with Carnegie Mellon University researchers to conduct multidisciplinary qualitative and quantitative analysis and studies of data regarding media downloading. Come see how this data informed the campus's current approach to P2P. The implications of the recent Higher Education Act for higher education and industry will also be discussed.

• View Session Resources

E-Mail: In or Out?

Session Details

Speaker(s)

• John Calkins, Associate General Counsel, Northwestern University
• Beth Cate, Associate General Counsel, Indiana University System
• Dennis J. Cromwell, Associate Vice President, Enterprise Infrastructure, Indiana University
• Wendy Woodward, Director, Technology Support Services, Northwestern University
• Session convener: John F. Walsh, Associate Vice President, Enterprise Software, Indiana University

Abstract

E-mail is a critical yet expensive service to maintain. Students view it as a commodity and often criticize the functionality provided by in-house solutions. Hosted e-mail vendors offer free services to higher education, a compelling but complicated option. What are the implications of using a vendor? How does outsourcing e-mail impact privacy and privacy laws such as FERPA? This session will present important points to consider when deciding whether your campus should insource or outsource student e-mail.

• View Session Resources

Can One Institutional Calendar, Used Creatively, Boost Retention?

Session Details

Speaker(s)

• Rita Cheng, Provost & Vice Chancellor, University of Wisconsin-Milwaukee
• Bruce Maas, Chief Information Officer, University of Wisconsin-Milwaukee
• Session convener: Melissa Woo, Director of Cyberinfrastructure/Director, Network & Operations Services, University of Wisconsin-Milwaukee

Abstract

The University of Wisconsin–Milwaukee needs to improve retention of freshman students. We have creatively used technology to strengthen communication and social networking, and our retention numbers are steadily improving. Can a research university use an old friend—the enterprise calendar—to produce even better results?

• View Session Resources

Moving Video Beyond Content Delivery: A Tool for Annotating Online Video

Session Details

Speaker(s)

• David Ernst, Director of Academic and Info Tech., College of Education & Human Development, University of Minnesota
• Session convener: Will Monroe, Head of Instructional Technology, Louisiana State University

Abstract

Instructors are increasingly using web-delivered video to capture performances in courses. To facilitate assessment of recorded performances, Academic Technology Services at the University of Minnesota developed VideoANT, a video annotation tool that offers the ability to annotate detailed information to specific points along the timeline of an online movie clip.

• View Session Resources

SOA Built on Open Source Web Service Technologies

Session Details

Speaker(s)

• Andrew Bucior, Technology Specialist, Florida State University
• Wil Johnson, Systems Architect, Florida State University
• Session convener: Richard R. Burnette, III, Director of Institutional Research, Florida State University

Abstract

Although SOA has become the dominant paradigm of enterprise computing, there is a lack of studies available on open source web service technologies. Learn how a consortium of universities completed an investigation of web standards and open source implementations to create an open source infrastructure for SOA.

• View Session Resources

Digital Visual Literacy: Vital IT Skills for an Interdisciplinary Workforce

Session Details

Speaker(s)

• John J. Gibson, Faculty, Business & IT, Glendale Community College
• Session convener: Judith Tabron, Director, Faculty Computing Services, Hofstra University

Abstract

Digital Visual Literacy is a set of fundamental interdisciplinary skills that enable both teachers and students to function in an increasingly digital and visual workplace. Learn about this exciting new literacy and the free DVL materials developed and tested during an NSF Advanced Technological Education grant. We'll also share recent feedback from DVL instructors.

Development of a Project Management Office

Session Details

Speaker(s)

• Kelley Anderson, Senior Project Manager, Carnegie Mellon University
• Session convener: William Daley, Director - Enterprise Information Services, The University of Texas at Arlington

Abstract

The Project Management Office for Carnegie Mellon University's central IT organization administers an annual portfolio management process, develops tools and methodologies, coaches project leads, and manages important projects. What approach did we take to get to the PMO we are today? What lessons can other organizations learn from our journey?

• View Session Resources

Mentor and Get Mentored: A Response to Our Looming IT Leadership Crisis

Session Details

Speaker(s)

• Ellen J. Keohane, Director, Information Technology Services, College of the Holy Cross
• M. Christine O'Connor, Director of Information Services and Technology, Harvard Graduate School of Education
• Janice Thomasson, Chief Information Officer, Saint Mary's College
• Session convener: Jeannie L. Copley, Director, Information Tech and Online Learning, Arizona State University

Abstract

Because industry studies suggest a shortfall of skilled CIOs by 2010, IT leaders should consider starting now to develop staff to fill the void. This multi-institution panel will present both formal and informal mentoring initiatives and strategies they have found useful in growing their own future technology leaders.

Process and Politics: IT Governance in Higher Education

Session Details

Speaker(s)

• Ronald Yanosky, ECAR Deputy Director and Senior Fellow, EDUCAUSE
• Session convener: Nathan L. Bohlmann, Executive Director, IT Planning & Research Services, Clemson University

Abstract

This presentation will examine the results of a recent ECAR study that looked at IT governance practices at 438 U.S. and Canadian institutions. Results suggest that broad inclusiveness is a virtue rather than a liability when incorporated into a governance regime that is well designed and widely understood.

Soft-Selling Tough Issues

Session Details

Speaker(s)

• Brian T. Nichols, Chief IT Security & Policy Officer, Louisiana State University
• Sheri Thompson, IT Planning and Communications Officer, Louisiana State University
• Session convener: Victoria Duggan, Deputy Chief Information Officer, Montgomery College

Abstract

LSU's IT communications and security officers joined forces to effectively educate campus populations about IT security threats and best practices.

• View Session Resources

Deployment of a Virtualized Server Grid

Session Details

Speaker(s)

• Robert Paul Hartland, Assistant Vice President - Security, IT Servers & Networking Systems, Baylor University
• Ray Nazzario, Senior Analyst/Programmer, Baylor University
• Tommy Roberson, Manager of Server Operations, Baylor University
• Session convener: Robert H. McDonald, Associate Dean for Library Technologies, Indiana University

Abstract

Baylor University has implemented a grid of virtualized servers in an effort to control costs, ease administration, and improve services for students, faculty, and staff. Our results, approach, and lessons learned will be presented.

• View Session Resources

Stimulating Investment in Big Broadband

Session Details

Speaker(s)

• Bill St. Arnaud, Chief Research Officer, CANARIE, Inc.
• John Windhausen, Jr., President, Telepoly
• Session convener: Thomas S. Kunka, Coordinator of Network Systems and Operations, University of Illinois at Urbana-Champaign

Abstract

While campuses have deployed high-bandwidth networks on and between campuses, commercial broadband providers haven’t done the same for their customers. U.S. public broadband networks lag behind those in other developed countries, yet we have not adopted a comprehensive national broadband policy. This session will explore the most promising initiatives to make broadband widely available and affordable to all Americans, including EDUCAUSE's proposal for a Universal Broadband Fund.

Computer Security Student Video

Session Details

Speaker(s)

• Jodi-Ann Ito, Information Security Officer, University of Hawaii
• Scott L. Ksander, CISO / Exec. Director IT Networks and Security, Purdue University
• David C. Lyon, Systems Analyst, California State Polytechnic University, Pomona
• Session convener: Sandra Miller, Director of Instruction & Research Technology, William Paterson University of New Jersey

Abstract

The largest group of victims of identity theft is between the ages of 18 and 29. Students need to understand the risks and how to protect their personal information, computer, and campus networks. Student winners, faculty, and judges will discuss how you can use the resources of the Computer Security Awareness Video Contest to raise awareness on your campus and get students involved in the 2009 competition.

• View Session Resources

Network Admission Control: A Survey of Approaches

Session Details

Speaker(s)

• George Finney, Information Security Officer, Southern Methodist University
• Session convener: Danna Gianforte, Sr Director, Information Services & Program Management, Pepperdine University

Abstract

Southern Methodist University conducted a survey of the top 20 network admission control vendors. Based on this survey, each vendor's approach was broken down into one of seven architectural categories. Each of these categories should be examined based on the university's strategic plan in order to implement NAC.

• View Session Resources

The Future of Instructional Computing Labs

Session Details

Speaker(s)

• Barbara T. Friedman, Manager, Educational Outreach, Faculty Support Services, Cornell University
• Clare C. van den Blink, Assistant Director, Cornell Information Technologies, Cornell University
• Session convener: Michael D. Miller, Dean of Library Services, California Polytechnic State University, San Luis Obispo

Abstract

What does the IT teaching lab of the future look like? Is it physical, virtual, or a combination? Cornell Information Technologies' instructional lab team engaged in a campus-wide discussion about the future of computing labs on campus. The findings of the project informed the future planning of computing labs.

• View Session Resources

Unbundling Convenience and Flexibility in Online Learning

Session Details

Speaker(s)

• Jay C. Brophy-Ellison, Associate Professor, Psychology, University of Central Florida
• Charles D. Dziuban, Director, Research Initiative for Teaching Effectiveness, University of Central Florida
• Patsy D. Moskal, Associate Director, Research Initiative for Teaching Effectiveness, University of Central Florida
• Session convener: Carolyn Walters, Interim Ruth Lilly Dean of Libraries, Indiana University

Abstract

Consistently, the research literature reports convenience and flexibility as primary reasons why students engage in and are satisfied with online learning. These two constructs, obvious and ambiguous, underlie a more extensive array of components that index online course evaluation. This session reports on a study that sought to identify those components and their underlying elements.

AT&T, An EDUCAUSE Gold Partner - Mobilizing Your Campus Environment

Session Details

Speaker(s)

• Carl Done, VP Sales, AT&T
• Session convener: Alfonso Gonzalez, Assistant Director, Integrated Web Services, Cornell University

Abstract

This session will explore the growth of wireless technology for higher education and the role it will play in the future. Using real-world examples, it will look at the growth of mobile applications, specifically for the iPhone, and how the device is reinventing the educational process.

SAP Public Services, An EDUCAUSE Silver Partner - Extending Shared Services Across Multiple Entities at the University of Nebraska

Session Details

Speaker(s)

• Sherry Amos, Higher Education Industry Principal, SAP America Inc.
• Don C. Mihulka, Associate Chief Information Officer, University of Nebraska
• Session convener: Nicole Westrick, Business Solution Manager, The Johns Hopkins University

Abstract

Many institutions deploy shared services across departments to standardize processes and reduce costs. Learn how the University of Nebraska is extending such a model beyond its four walls and delivering SAP’s enterprise resource planning software to multiple, diverse entities at the Nebraska State College System to achieve economies of scale.

• View Session Resources

Auditing Standards

Session Details

Facilitator(s)

• Karl Heins, Chief Information Security Officer, University of California, Santa Barbara

Abstract

Auditing standards are often considered from the perspective of being the target of an audit. However, with federated identity and other partnerships, information sharing is becoming common. An opinion or assertion from a trusted party could make the difference between sharing and not sharing sensitive data. What are the auditing standards for those assertions based on? Should you trust those assertions? Should you trust who is doing the asserting?

Social Networking

Session Details

Facilitator(s)

• Cyprien P. Lomas, Associate Professor and Director of Research, CEIT, The University of Queensland

Abstract

Can applications like Facebook, Twitter, and LinkedIn teach us anything about effective practices in higher education? Come prepared to talk about the positive aspects of these seemingly superfluous applications and how using them can help build community and enhance the quality of life for you and your students.

The Internet Legacy Institute

Session Details

Speaker(s)

• Guy T. Almes, Director, Academy for Advanced Telecommunications and Learning Technologies, Texas A&M University
• Douglas S. Gale, President, Information Technology Associates
• Richard Mandelbaum, Principal, Xynetics
• Ann E. O'Beay, Project Manager/Facilitator
• George O. Strawn, CIO, National Science Foundation

Abstract

This discussion will consider the rationale for creating an Internet Legacy Institute, how it should be organized, and what actions should be taken. The proposed objectives include: create an archive of source materials about the creation of the Internet; consider the success factors as well as the social, economic, and policy implications of the Internet; make all of the information collected or derived freely available online; and project what the future might hold.

Teaching Efficiency and Student Satisfaction in a Nontraditional University Classroom

Session Details

Speaker(s)

• Peter Saunders, Director, Center for Teaching & Learning, Oregon State University

Abstract

Does the use of an interactive SMART Board, a student response system, and collaborative learning furniture improve teaching efficiency and increase student productivity and satisfaction? The presenter will outline his study and demonstrate, through video, the benefits of such use and share data supporting teaching and learning in nontraditional classrooms.

The iPhone in Higher Education, Managing Your Macs, Podcast Producer and iTunes U

Session Details

Abstract

Join Apple and friends for three, ten minute sessions: The iPhone in Higher Education, Managing Your Macs and Podcast Producer and iTunes U. There will be ample time for discussion following. Apple’s iPhone and iPod touch devices are driving rapid mobile adoption and initiatives throughout education. Come hear how MIT is facilitating innovation, creativity, communication, and collaboration to support iPhone deployments across its campus. Just as Apple products are easy to use, they’re also surprisingly easy to manage. Come learn how an Apple customer leverages the power of Mac OS X, Mac OS X Server, and other tools to provide network-based policy management, remote client assistance, and more. Podcast Producer, included with Mac OS X Leopard Server, is an institution-wide, end-to-end solution for encoding, publishing, and distributing high-quality digital media content. Come see how Podcast Producer is being used to automate and simplify content capture and distribution for the University of Arizona’s iTunes U site. Furniture and design provided by Herman Miller

Apple - Managing Macs on Your Campus

Session Details

Abstract

This hands-on session will offer systems administrators new to the Macintosh guidance on providing policy management for school-owned Mac systems. Key aspects of managed client for Mac OS X including mobile accounts and directory services will be covered.

Datatel, An EDUCAUSE Platinum Partner- Implementing Reporting and Dashboard Solutions That Support the Vision of Your Institution: An IT Executive's Perspective

Session Details

Speaker(s)

• Celeste M. Schwartz, Vice President for Information Technology, Montgomery County Community College
• John Van Weeren, Product Manager, Datatel, Inc.

Abstract

Join us to see how an unconventional approach to selecting and implementing solutions can enlighten leaders about the facts, myths, and best practices for achieving results. Discover firsthand how methodologies and resulting outcomes contribute to success and hear an experienced CIO's viewpoints on the importance of partners who share your vision.

Oracle, An EDUCAUSE Gold Partner - Rethinking Application Agility with SOA

Session Details

Speaker(s)

• Kwesi Edwards, Principal Sales Consultant, Team Lead, Oracle
• Mark A. Pare, Sales Consultant, Oracle

Abstract

Oracle Fusion Middleware addresses the needs organizations face when transitioning to SOA, including application integration, business process automation, and data integration. Join us to learn firsthand how Oracle can protect your assets against internal and external threats by enforcing strong identity management, separation of duty, encryption, and SSN remediation and learn about the approaches your peers have taken.

RealNetworks, An EDUCAUSE Gold Partner - Low-Latency Live Video Broadcasting

Session Details

Abstract

Are you considering streaming live video over the Internet or intranet? Video can be streamed live online so that viewers cannot fast-forward or rewind through the broadcast. Experience low-latency broadcasts hands-on in this workshop. This mode automatically diminishes the amount of data buffering on RealProducer, Helix Server, and RealPlayer and decreases broadcast latency (viewers see events replayed just seconds after they’re captured). Low-latency broadcasting can be very useful for security monitoring, online teaching, videoconferencing, and other applications.

Sun Microsystems, An EDUCAUSE Gold Partner, Secure Your Campus with Sun Identity Manager

Session Details

Abstract

Participate in a hands-on workshop focusing on how to use Sun Identity Manager's provisioning and delegated administration capabilities to create and manage Active Directory accounts throughout the enterprise. Specific emphasis will be placed on auditing and logging of AD account management tasks.

SunGard Higher Education, An EDUCAUSE Platinum Partner - Moving to a Strategy-Focused Admissions Office

Session Details

Speaker(s)

• Martin D. Reber

Abstract

Competitive challenges and demands for performance measurement from your board, president, and enrollment executives require new ways to tackle the delivery and interpretation of enrollment information. Experience how SunGard Higher Education enrollment solutions leverage data and business intelligence in a new and effective model for enrollment management. The recruitment scorecard and role-based dashboards represent a strategic management, measurement, and communications system capable of driving your admissions efforts to breakthrough performance. Special thanks to Dell for contributing the hardware for this workshop.

Higher Education TechQual+ Project Meeting

Session Details

Speaker(s)

• Timothy M. Chester, Vice Provost and Chief Information Officer, Pepperdine University

Abstract

Assessment and measurement are key competencies for those who manage information technology resources. The Higher Education TechQual+ Project was commissioned in 2005 to create a set of easy-to-use tools to assist with this challenging work. This meeting will provide a project overview and updates on the TechQual+ instrument and website tools for 2008.

NERCOMP Board (NERCOMP board members only)

Session Details

Birds-of-a-Feather Sessions

Session Details

Abstract

Impromptu BOFs allow individuals and small groups to schedule and talk about areas of particular interest. BOFs are held Wednesday and Thursday, from 4:55 to 6:10 p.m. Attendees may schedule these sessions using the BOF bulletin board located near the conference registration desk. Attendees should check the same bulletin board in the conference registration area after 3:00 p.m. on Wednesday and Thursday for each day's topics and room assignments.

IT Accessibility

Session Details

Speaker(s)

• Jon Gunderson, Coordinator of Information Technology Accessibility, University of Illinois at Urbana-Champaign

Abstract

This meeting will provide a forum to discuss issues related to IT accessibility. Anyone who plays a role in managing, developing, deploying, or supporting IT in a higher education environment shares the responsibility for ensuring that IT is accessible to students and employees with disabilities and is encouraged to participate.

More Information

For more information, see:

http://www.educause.edu/groups/itaccess

IT Architects

Session Details

Speaker(s)

• James Phelps, Senior IT Architect, University of Wisconsin-Madison

Abstract

IT Architects in Academia focuses on the practice of IT and enterprise architecture in higher education. We will review various ways IT architecture is implemented on campuses and how people engage with the campus. Discussion will include hot topics such as service-oriented architecture and EA challenges and incentives. We will also plan for future ITANA work. For more information, see our website (www.itana.org) and our wiki (https://spaces.internet2.edu/display/itana/Home).

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/itana

IT Communications

Session Details

Speaker(s)

• Mur Muchane, Executive Director of Information Technology Services, Davidson College
• Lisa V. Trubitt, Assistant CIO for Policy & Communications, University at Albany, SUNY

Abstract

This group addresses the challenge that IT professionals and organizations face in communicating strategically and clearly to user communities, to internal and external constituencies, to campus leadership, and within the IT organization itself. Topics for discussion are broad, ranging from best practices and lessons learned to feedback and/or deconstruction of communications written by participants.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/itcomm

IT Strategic Planning

Session Details

Speaker(s)

• Debra H. Allison, Interim Vice President for Information Technology, Miami University
• Michael Zastrocky, Senior Advisor, The Chronicle of Higher Education

Abstract

Many higher education institutions are working to renew or redo their IT strategic plans and are concerned about how to plan in uncertain times.ÊWhat is the role of scenario planning and how can it be incorporated into your strategic planning efforts? What tools might be useful? Is your IT strategic plan tied into the university’s strategic plan and the annual budget process? Come join this discussion.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/stratplan

Openness

Session Details

Speaker(s)

• Patrick Masson, Chief Information Officer, SUNY College of Technology at Delhi

Abstract

This meeting will focus on the emergence and adoption of open technologies, practices, policies, and initiatives. Topics will include but are not limited to free and open source software, open content, open educational resources, open courseware, open standards, and management practices such as open business and “Enterprise 2.0.”

• View Session Resources

Best Practices for Stakeholder Inclusion in Campus-Wide Instructional Technology Standardization Initiatives

Session Details

Speaker(s)

• Patrick Griffis, Business Librarian, University of Nevada, Las Vegas

Abstract

This presentation will demonstrate an inclusive framework for engaging campus stakeholders in adopting a campus standard for various instructional technologies. This framework incorporates best practices for ensuring competing products or services in the instructional technology marketplace are evaluated based on the unique needs and preferences of campus stakeholders.

Creating a Research Cyberinfrastructure Alliance

Session Details

Speaker(s)

• Ann Hill-Duin, Associate VP and Associate CIO, University of Minnesota

Abstract

How does a research institution develop research cyberinfrastructure to meet the increasing demand for computation, storage, and data transfer capacity? This presentation will describe the University of Minnesota's Research Cyberinfrastructure Alliance. Members will share results from a baseline assessment and their work to identify and leverage expertise across collegiate and central units.

Delivering IT Support Online to the Web 2.0 Generation

Session Details

Speaker(s)

• Charles Aikman, Manager, Online Support, Indiana University System

Abstract

The popularity and sophistication of consumer and social websites influences the expectations of students, faculty, and staff for online services delivered by colleges and universities. Indiana University is using web services, RSS, chat, guided search, and other technologies to deliver IT support.

Fostering Innovation in E-Learning

Session Details

Speaker(s)

• Non Scantlebury, Learning Resources Developm't Manager, The Open University

Abstract

Digilab began as a change-management project at the Open University in the United Kingdom. It has been used to pilot collaborative learning innovation and to foster a new teamwork approach to developing digital literacies for staff involved in supporting and delivering online distance education.

Mobilizing the 21st-Century Campus

Session Details

Speaker(s)

• Andrew McAusland, Associate Vice-President, Information Technology, Concordia University

Abstract

Mobility is enabling a new paradigm providing real-time access to people, places, and things to create a productive learning environment. Leading higher education organizations are using wireless to deliver true campus mobility. We will present the view from two leading universities on how to deal with the increasing importance of mobile devices.

Archiving E-Mail for Compliance and Business Continuity

Session Details

Speaker(s)

• Christian Holcomb, Operation & Systems Analyst, East Carolina University
• Brent Zimmer, Assistant Director of IT Services, Enterprise Storage, East Carolina University

Abstract

East Carolina University has implemented a new e-mail archiving solution to comply with federal and state regulations regarding electronic data retention. This presentation will provide a detailed overview of the infrastructure required for present-day compliance. We will also demonstrate the additional benefits of reduced backup and disaster recovery times.

Authenticated Guest Wireless Access: Simplicity and Security

Session Details

Speaker(s)

• Christopher Keslar, Systems Architect, University of Pittsburgh

Abstract

The need for guest access is growing as more and more campuses provide full wireless coverage. However, the integrity of the network must also be protected. This presentation will explore a solution that provides guest wireless access on demand through a user-friendly and secure process.

Automated Network Access Control (NAC) at the Edge

Session Details

Speaker(s)

• James P. Gogan, Director, Networking, University of North Carolina at Chapel Hill
• Michael Hawkins, Associate Director of Networking, University of North Carolina at Chapel Hill
• Ryan Turner, Advanced Network Specialist, University of North Carolina at Chapel Hill

Abstract

Network access control to the “edge” means controlling the device as near as possible to its actual connection point. Most network problems come from within, so this type of NAC is required to ensure proper network functioning and to deny access for security reasons.

Caught in the Middle: Implementing University Security Policies at the College Level

Session Details

Speaker(s)

• Jamey Hansen, Director of IT Services, College of Liberal Arts, University of Minnesota
• Holly Leighton, Information Technology Professional, College of Liberal Arts, University of Minnesota
• Kevin J. Smith, Technical Support Coordinator, College of Liberal Arts, University of Minnesota

Abstract

Our college IT office is caught in the middle, with university security mandates on one side and highly independent faculty on the other. With the increase in breaches of private data, the college is demanding a solution. Learn how we walked the fine line between security and service, without having to write our own policies.

Discovering Network Usage Trends and Security Risks Through Network Information Analysis

Session Details

Speaker(s)

• Matt Tolbert, Information Security Officer, University of Pittsburgh

Abstract

With effective network data analysis, organizations can quickly identify trends that predict network usage, identify and resolve network performance issues, and spot malicious activity caused by hackers, worms, and botnets. This session will share how the University of Pittsburgh successfully captures and visualizes network data to understand network traffic patterns and detect network-based security threats.

Information Security Training: “I Didn’t Know”

Session Details

Speaker(s)

• Amy H. Berryhill, Lead IT Consultant, ITS User Services, Mississippi State University
• Charles Pearson, Senior Systems Analyst, Mississippi State University
• Matt R. Raven, Director, ITS User Services, Mississippi State University
• Jason Tiffin, Sr. Web Developer & Team Ldr, User Serv., Mississippi State University

Abstract

Mississippi State University made the decision to train all employees on the correct information security procedures. The training module is in the campus portal, which requires authentication and the ability to register who completed the training. In the event of an information security breach, "I didn't know" is an unacceptable response.

• View Session Resources

A European Solution for Distance Learning

Session Details

Speaker(s)

• Hans Bronkhorst, Senior Advisor Education with ICT, Wageningen University
• Hendrik Klompmaker, CTO, Can-iT b.v.

Abstract

Distance education in Europe is growing quickly. Universities and their partners in other countries are offering joint online courses. The challenges to realizing successful online education include language barriers and different pedagogical approaches. The solution to tackling this effort successfully consists of videoconferencing, streaming, and PC-supported collaborative learning tools.

A Study of Instructor Persona in the Online Environment

Session Details

Speaker(s)

• Charles D. Dziuban, Director, Research Initiative for Teaching Effectiveness, University of Central Florida
• Bill Phillips, Faculty/Instructional Designer, University of Central Florida

Abstract

This multidimensional case study reveals characteristics of the online teaching persona of four successful professors. The study reveals the characteristics, methods, and strategies that enable professors to successfully deliver their online courses, including organization, communication, interaction, caring, long hours, redundancy, humor, and trust.

Beyond Talking Heads: Creating a Web Video Channel

Session Details

Speaker(s)

• Hui Soo Chae, Head of Development & Research, Teachers College, Columbia University
• Brian Hughes, Director of Social Media, Teachers College, Columbia University
• Gary Natriello, Professor, Teachers College, Columbia University

Abstract

This presentation details the conception, development, launch, and life of After Ed, a web video channel at Teachers College, Columbia University. The channel explores new ways to communicate about education and educational research and attempts to move beyond the talking head video typically captured in lecture halls.

Breaking the Mold: Student-Assisted Courseware Hacking

Session Details

Speaker(s)

• Brian McBride, Projects Manager, University of Utah
• Steven Sternfeld, Associate Professor, University of Utah

Abstract

Students' abilities and interests are constantly evolving, so why is the electronic classroom not keeping up with them? A small group of University of Utah students and their professor have taken on the task of addressing this problem by developing a joint student/faculty-created online classroom.

Calculus with Tablet PCs

Session Details

Speaker(s)

• Despina Prapavessi, Mathematics Professor, Diablo Valley College

Abstract

Under a grant from HP, faculty at three campuses in the Contra Costa Community College district are redesigning the calculus curriculum using wireless tablet PC technology to create a hands-on learning environment. The methodology, along with the impact on students and faculty, and the driving forces behind success will be presented.

Chemistry Unwired

Session Details

Speaker(s)

• Brent Eldridge, Associate Professor of Chemistry, Kentucky Community & Technical College System

Abstract

The General Chemistry Lab courses are using tablet PC technology to perform experiments where data is collected in real time, students assist each other in the analysis of data, and results are shared. The use of mobile technology creates chemistry courses that are less abstract and more meaningful.

Getting to Know You: Building a Mutual Learning Culture Online

Session Details

Speaker(s)

• Steven Sternfeld, Associate Professor, University of Utah

Abstract

Much to their surprise, students may find that building a community of practice, based on mutual sharing of knowledge and ideas, aiding each other in mastering materials, and division of labor and exchange of roles, is a more realistic goal in a fully online course than in classroom-based instruction.

iTunes U @ MSU: What to Consider Before Going Live

Session Details

Speaker(s)

• AJ Kelton, Director, Emerging Instructional Tech, College of Humanities & Social Sciences, Montclair State University
• Shunfa Li, Instructional Technology Specialist, Montclair State University

Abstract

This presentation will describe the trials and tribulations of the iTunes U @ MSU program launch at Montclair State University. We will share what we learned in the process and offer recommendations for others intending to become ITunes U institutions.

Penn State's E-Testing Center

Session Details

Speaker(s)

• Brian Katyl, System Design Specialist III, The Pennsylvania State University
• Anthony Neiderer, Information Technology Specialist II, The Pennsylvania State University
• Christopher Sacksteder, Manager System Development, The Pennsylvania State University

Abstract

We recently opened our first dedicated testing facility, which includes a 161-station lab for high-stakes exams delivered by computer. We will present an overview of the physical design and describe the software systems that were developed for scheduling exams, registering students, confirming identity, securing workstations, and so forth and share what worked and what didn't the first year of operation.

The Effectiveness of the Four-Questions Activity on Learning

Session Details

Speaker(s)

• Beth Dietz-Uhler, Professor, Miami University

Abstract

To assess the effectiveness of a web-based reflective activity, students engaged in an online interactive activity and then responded to four questions designed to encourage reflection, relating concepts, and generating questions. Results showed that the activity is effective in improving performance on a quiz.

The Relevancy and Usability of YouTube for Teachers

Session Details

Speaker(s)

• Janet Buckenmeyer, Associate Professor of Education, Purdue University Calumet
• David Freitas, Professor, Indiana University South Bend
• Emily Hixon, Assistant Professor, Purdue University Calumet

Abstract

The creators of YouTube have now moved into the educational arena. Designed specifically for teachers, TeacherTube contains video clips chronicling school and university life. Explore the TeacherTube universe with colleagues through preselected video clips. Then share your opinions and insights through a lively and entertaining (we hope) discussion.

The Survey Channel: Now Available in HD Delivery

Session Details

Speaker(s)

• Amy H. Berryhill, Lead IT Consultant, ITS User Services, Mississippi State University
• Charles Pearson, Senior Systems Analyst, Mississippi State University
• Matt R. Raven, Director, ITS User Services, Mississippi State University
• Jason Tiffin, Sr. Web Developer & Team Ldr, User Serv., Mississippi State University

Abstract

ITS at Mississippi State University has created an efficient and secure online survey instrument used in the university's portal survey channel. The campus portal, onCampus, enables the instrument to be delivered to a precise target population in a secure, stable environment that produces quick, accurate responses.

• View Session Resources

Transforming Informal Learning Spaces

Session Details

Speaker(s)

• Angela Hammons, Education Technology Specialist, Missouri University of Science and Technology
• Lauren Brady Oswald, IT Space Coordinator - Learning Space Designer, Missouri University of Science and Technology

Abstract

Classrooms are no longer the only learning spaces on campus. Learning now takes place wherever the learner is inspired. Missouri University of Science and Technology has transformed an informal learning space that enables collaboration, socialization, and individual work. This presentation will discuss the importance of informal learning spaces and how our campus began the process to transform these spaces.

University of Minnesota's Flexible, Student-Centered Active Learning Classroom Design

Session Details

Speaker(s)

• J. Stephen Fitzgerald, Director of Classroom Management, University of Minnesota

Abstract

Teaching and learning spaces need to be able to change to keep pace with the needs of faculty and the expectations of students. This session will describe two University of Minnesota pilot project classrooms built to assess the viability of flexible classroom design in an active learning, student-centered, technology-rich environment.

University Open House Goes Virtual

Session Details

Speaker(s)

• Glen Gummess, Instructional Designer, University of St. Francis
• Gerard Kickul, VP/CIO Information Technology, University of St. Francis

Abstract

A virtual open house attracted online visitors and tripled the number of applications to the University of St. Francis, leading to a corresponding jump in admissions and course registrations. The presentation will trace the stages of creating the open house environment, with a live demonstration and discussion.

Visit, Upload, and Share! Collaboration Through Web 2.0 Tools in an International Experience Class

Session Details

Speaker(s)

• Ramesh Mohan, Assistant Professor, Bryant University
• Eunwook Park, Instructional Support Specialist, Bryant University

Abstract

While personal use of Web 2.0 tools is proliferated among college students, use of such tools for classroom learning is catching up. This session will describe various aspects of Web 2.0 tools that were used to maximize Bryant University's International Experience course pre- and postdeparture and during the country visit.

Wagnerpedia: Civic Engagement in a Web 2.0 Environment

Session Details

Speaker(s)

• Jeffrey Gutkin, Director of Academic Computing, Wagner College
• Patricia A. Schoknecht, Chief Information Officer, Rollins College

Abstract

Wagnerpedia is a dynamic public campus-wide workspace that offers students, faculty, staff, and the community at large a place to create ongoing collaborative content. This presentation will examine how the cohesive quality of Web 2.0 technology can be used to connect a college with its community.

• View Session Resources

Web-Based Distance Education in a Virtual World

Session Details

Speaker(s)

• Scott Baldwin, Dean of Graduate Studies & Research, Edinboro University of Pennsylvania
• Donna M. Murphy, Professor, Edinboro University of Pennsylvania

Abstract

This poster will present the embedding of a web-based distance education course in an established virtual world (specifically, Second Life) as a viable option that augments the instructional benefits of current web-based programs with a social context reflecting the collegiate experience.

24 x 7 x 365 Anywhere in the World: Creating an Executive IT Support Unit

Session Details

Speaker(s)

• Constance Leimomi Ford, Executive IT Support Manager, Indiana University
• Sue B. Workman, Associate Vice President, Support, Indiana University

Abstract

University executives work day and night in their offices, at home, and on the road, and their offices on campus are a place of constant activity. When university executives have IT needs, knowing they can rely on the highest level of support anytime, anywhere helps their productivity. See how Indiana University's Executive IT Support unit makes this support possible.

A Balancing Act: How Clemson University Is Redefining Its Distributed Support Model to Address Customer Needs

Session Details

Speaker(s)

• Carla Rathbone, Exec Director, Customer Relations & Learning Technologies, Clemson University

Abstract

This presentation will outline the approach and plan Clemson Computing and Information Technology established for deploying an enhanced distributed support model to address the diversity of university-wide IT needs. This model aligns central and local services to balance resources to most effectively and efficiently service all customer needs.

• View Session Resources

Altiris and Hardware Independent Imaging

Session Details

Speaker(s)

• Jason Pelletier, Computer Lab Manager, Bowdoin College

Abstract

Bowdoin College has used Altiris to deploy a single software image to a wide variety of Windows computers regardless of make or model. This presentation will describe the requirements for Altiris and how the process is accomplished.

Challenges and Strategies for Computer Maintenance Services

Session Details

Speaker(s)

• Mauro Cesar Bernardes, Assistant Director, Centro de Computacao Electronica, Universidade de Sao Paulo
• Tereza Cristina Melo de Brito Carvalho, Director, Electronic Computing Center, Universidade de Sao Paulo

Abstract

An effective and efficient computer and peripherals maintenance service is a big challenge for the IT staff in a campus with more than 50,000 items. This poster will present the results achieved with strategic planning related to the service desk, proactive and reactive maintenance, and components repository management.

• View Session Resources

Commencement Website

Session Details

Speaker(s)

• Collin Couch, IT Manager, Student Facing Applications, University of Phoenix
• Richard Forrest, Senior IT Project Manager, University of Phoenix

Abstract

The University of Phoenix needed a generic website that would allow a student to register for and participate in a commencement ceremony through the student website. Previously, more than 80 different campuses were using their own web pages or paper registration processes to allow over 14,000 students to apply for commencement.

Emergency Texts: A Reality Check

Session Details

Speaker(s)

• John C. Borne, Director, IS Architecture, University Information Systems, Louisiana State University

Abstract

LSU will report on the results of a test of its emergency text-messaging system and lessons learned. The session will examine the strengths and weaknesses of text messaging as part of an emergency notification package and provide insight into managing community expectations regarding emergency notifications.

Faculty Training Course: Instructional Design Aids for Distance Education

Session Details

Speaker(s)

• Kelly Olsen, Instructional Designer, Brigham Young University

Abstract

This presentation will take a look at BYU Independent Study's faculty training materials for online and distance education instructors. This training was created to help teachers learn to design instructionally sound course materials and assessment as well as provide necessary support for students who enroll in their courses.

Helping Teachers Gain Autonomy in Online Course Design and Implementation

Session Details

Speaker(s)

• Jean-Francois Van de Poel, Researcher - Virtual Campus Instructional Coordinator, Universite de Liege

Abstract

We consider that providing a variety of flexible services and access to resources and training is one of the keys to helping teachers gain autonomy in the design and implementation of an online course. So far, our system has helped initiate 176 online courses over the past two years.

Implementing Digital Signage in Large Institutions

Session Details

Speaker(s)

• Thomas S. Kunka, Coordinator of Network Systems and Operations, University of Illinois at Urbana-Champaign

Abstract

This poster presentation will address the opportunities and challenges associated with digital signage technology at the University of Illinois at Urbana-Champaign. We will present the current state of signage technology and discuss the opportunities and challenges relevant to digital signage deployment.

Infusing Academic Support into the Online Environment: A Pilot Program

Session Details

Speaker(s)

• Craig Lamb, Director of Academic Support, Empire State College SUNY

Abstract

Empire State College's Center for Distance Learning recently launched the first phase of the Academic Assistance Tutorial System, an online instructor-initiated early warning notification system. This session will describe the development of the AATS, its use of self-paced learning modules, and the vision for future development.

Lessons from Running a Mega Lab: A Student Outreach Program to Embrace Collaboration and Learning

Session Details

Speaker(s)

• Gerald D. Hinkle, Executive Director, Computer Services, Temple University
• Sheri Stahler, Associate Vice President, Computer Services, Temple University

Abstract

Running a 24 x 7 computer lab and help desk facility with 700 seats and a daily average of 6,000 visitors meant looking at operations on a megascale. Through planning, review, flexibility, and communication with departments and vendors, Computer Services has adapted its service operations to help run the TECH Center efficiently and without service interruptions.

Looking for IT Answers? Browse Our Service Catalogue

Session Details

Speaker(s)

• Kim Huynh, Senior Manager - Service Desk, Training, Communication & Tools Implementation, McGill University
• Gabrielle Krim, Senior Technical Writer, IT Customer Services, McGill University
• Denise Nahas, Director, IT Customer Services, McGill University
• Michael Sampson, Customer Support Consultant, McGill University

Abstract

McGill created a "service catalogue" to consolidate our many IT services in a format that is easy to access. Little did we know this catalogue would become the cornerstone for all our operations, influencing our knowledge base structure, service level agreements, and support ticketing system. Come browse the catalogue.

Maximize Enterprise Productivity by Implementing a TCO Methodology

Session Details

Speaker(s)

• Ronan Glynn, Advisory LAN Specialist, Memorial Sloan-Kettering Cancer Center

Abstract

Slumping workplace productivity can be intrinsically tied to technological regression. Empirical evidence illustrates that procedurally managing hardware life cycles is strategically superior to a system of ad hoc replacements. While tangible benefits like cost savings are transparent, intangibles like industry reputation and risk mitigation are perhaps the greatest advantages.

• View Session Resources

Quick and Simple: Wireless Access for Campus Guests

Session Details

Speaker(s)

• Todd Hall, Senior Network Analyst, IT Infrastructure, Mississippi State University
• Kathleen C. Olivieri, Lead IT Consultant, IT Infrastructure, Mississippi State University

Abstract

Wireless network access is available to MSU guests in a secure and convenient environment. The "password of the day" is available to faculty and staff who can disseminate it to their guests. The system generates the password and allows for password scheduling for longer-term groups. Design, implementation, and usage statistics will be shared.

• View Session Resources

Using Instructional Design to Shape Technology Training

Session Details

Speaker(s)

• Lisa McNeal, Instructional Developer, Appalachian State University

Abstract

Technology training for faculty and staff is more effective when it is based on instructional design principles. This presentation will show how three principles were used to guide training efforts and achieve positive results during a course management system change at Samford University.

• View Session Resources

Who Will Be the Next Rock Star?

Session Details

Speaker(s)

• Kimberly Brookes

Abstract

To educate students on the academic and personal consequences of downloading music/movies and sharing files illegally, Technology at Simmons sponsors Simmons Rockstar, a program that combines education on copyright and downloading music and movies with a karaoke contest. Collaboration with Residence Life and student groups increases participation.

Federating Identity Partnerships: New Tales and Tipping Points

Session Details

Speaker(s)

• John C.W. Krienke, Assistant Director, Internet2
• Ann West, Sr. Program Manager, Internet2/InCommon, Michigan Technological University

Abstract

A groundswell of activity has occurred during 2008 in identity and access management. Federating campus identity management systems for single-sign and attribute exchange with partners is moving from great idea to trusted infrastructure. Come hear participants in the U.S. InCommon federation discuss their approaches to scaling and managing partnerships throughout the higher education enterprise and with commercial, state, regional, and federal government activities.

Nominations Committee (committee members only)

Session Details

Feel the Spirit!

Session Details

Abstract

Party with the paranormal at Feel the Spirit!, where you'll mix and mingle with dead ringers of your favorite musical stars at the Universal CityWalk® special Halloween fête. Rock 'til you drop with the likenesses of musical legends Elvis, John Lennon, and Janis Joplin, who will conjure up music so good, it's scary. Sample devilishly delicious All Hallows fare with your fellow boys and ghouls, and dance the night away to some seriously spooky serenades. A special thanks to our sponsors, Lenovo and Zimbra.

Note: Entrance to the party is included with full conference registrations (black namebadges) or guest tickets only. Please check the shuttle schedule or shuttle signs for departure times and locations.