Detailed Program Information

Registration Desk Open - Technology sponsored by HP, An EDUCAUSE Gold Partner

Session Details

Speaker Staging Room Open - Technology sponsored by MPC/Gateway, An EDUCAUSE Gold Partner

Session Details

Breakfast for Preconference Seminar Speakers and Conveners

Session Details

CCCU Commission on Technology (by invitation only)

Session Details

Abstract

Semiannual business meeting for COT members.

Net@EDU Converged Communications Working Group

Session Details

Abstract

Topics will include a presentation by Verizon on what it plans to do with the spectrum it recently won in the 700 MHz auction; the new WiMAX Coalition and its plans; progress on the converged Wi-Fi/cellular handsets and their advantages and problems; who is deploying large-scale VoIP; the status of 802.11n and its convergence into new devices; and a survey report on where we are on providing emergency notification systems.

Breakfast and lunch will be served in the meeting room.

(This meeting is open to all EDUCAUSE members, but capacity is limited. If you wish to attend, please email Wendy Wigen at wwigen@educause.edu)

Tentative Agenda:
8:00 - 8:30 a.m. - Breakfast and Introductions (Preliminary Remarks: Bob Vonderohe/University of Chicago; Introduction: Jim Jokl/University of Virginia)

8:30 - 9:30 a.m. - Verizon Wireless' Vision for Their 700Mz Spectrum and Broadband Technologies (Bernie McMonagle/Verizon)

9:30 - 10:30 a.m. - WiMax: The New Clearwire (TBD/Sprint/Nextel)

10:30 - 11:00 a.m. - Break

11:00 a.m. - 12:00 p.m. - Cellular WiFi Convergence(Peter Thornycroft/Aruba)

12:00 - 1:00 p.m. - Lunch

1:00 - 2:00 p.m. - In-Building Cellular Coverage (TBD Campus Case Studies)

2:00 - 2:45 p.m. - 802.11n (Liam Quinn/ Dell)

2:45 - 3:30 p.m. - 802.11n: Campus Case Studies (Chris Hart/Northwestern)

3:30 - 4:00 p.m. - Early Results From a Survey of Emergency Management Communications in Higher Education (Mike Staman/Macon State College)

4:00 - 4:30 p.m. - Optional Reports From the Campuses on Today's Topics - "What's Happening at My Place (WHAMP)" (Steve Updegrove/The Pennsylvania State University)

4:30 - 4:45 p.m. - Wrap-up (Mark Katsouros/The University of Iowa)

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Constituent Group Leaders (group leaders only)

Session Details

Speaker(s)

• Peter B. DeBlois, Retired
• Catherine Yang, Senior Director, Content, EDUCAUSE

Seminar 01A - Academic Analytics: Using Institutional Data to Improve Student Success
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Kimberly Arnold, Evaluation Consultant, University of Wisconsin-Madison
• John P. Campbell, Associate Provost and Chief Information Officer, West Virginia University

Abstract

Students in large gateway courses have little understanding of their progress until after the first exam, by which time their chances of success can be greatly limited. Academic analytics provides an opportunity to project real-time monitoring of student progress, determine students at risk, and execute interventions to improve student success. This session will provide a practical guide for developing academic analytics projects on campus from the identification of pilot projects through early implementation. Specifically, this seminar will prepare participants to begin their own academic analytics projects, which include: (1) identifying key institutional data that might predict student success, (2) developing a model of student success, (3) gaining support from faculty and administrative units, (4) creating student interventions and leveraging existing student intervention resources, and (5) monitoring the progress of the academic analytics effort. The seminar will also discuss strategies for gaining institutional support.

Seminar 02A - Developing an Information Management Program
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Merri Beth Lavagnino, Chief Risk Officer, Indiana University
• Jenny Mehmedovic, Assistant to the Provost, University of Kansas
• Daniel W. Noonan, Assistant Professor, e-Records/Digital Resources Archivist, The Ohio State University

Abstract

Everyone within an institution of higher education has a responsibility to access, use, and disclose organizational information in a responsible manner, compliant with institutional policy and legal statutes. This responsibility extends to other parties granted access to institutional information. Improper maintenance, disposal, or release of institutional administrative information exposes the organization to significant risk. A comprehensive information management program will improve the information-handling and administrative processes, the security of private information, and the management of institutional records and will facilitate the preservation of the institutional memory. Explore from three different institutional perspectives the interplay of a variety of information management topics including building support and buy-in, developing records retention and disposition schedules, managing electronic records, effectively administering e-discovery and requests for release of records, handling inappropriate release of information, implementing data classification and security requirements, maintaining the privacy and security of information, and developing policies and educational requirements.

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Seminar 03A - Digital Fieldtrips for Digital Natives: Using Google Earth and Web 2.0 Tools to Bring Fieldtrips to the Classroom
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Jennifer Sparrow, Director of Emerging Technologies and New Ventures, Virginia Tech

Abstract

Attendees will gain in-depth knowledge on how to use Google Earth to create customized virtual fieldtrips that can be used across the curriculum. These virtual field trips can be presented by a teacher to address the needs of the digital students, including rapid delivery of information, random access, and graphics. Attendees will help create fieldtrips that are customized with maps, pictures, information, and websites. Participants will leave with a working example of how this technology can be integrated in their particular subject area and grade level. They will also possess an understanding of Keyhole Markup Language (KML) and a list of resources for writing mapping lessons. Attendees will participate in the creation of a simple virtual field trip. They will gain an understanding of how to teach students to write their own fieldtrips to address active- and project-based learning and how to use web technologies in the classroom.

Seminar 04A - Evaluating Online and Blended Learning in Higher Education
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Thomas C. Reeves, Professor Emeritus, Learning, Design and Technology, University of Georgia

Abstract

Higher education institutions around the world are implementing commercially produced and locally developed online and blended learning courses. These courses are assumed to be as effective as traditional classroom instruction, but rigorous evaluation is needed to examine this assumption. This seminar will present the rationale for and methods of evaluating the design, development, and implementation of online and blended learning environments in higher education. Participants will learn how to use a pragmatic, decision-oriented approach to evaluation. Specifically, participants will learn to develop, implement, and report viable plans, robust strategies, and cost-effective tools for six major phases of the evaluation of e-learning: review, needs assessment, formative evaluation, effectiveness evaluation, impact evaluation, and maintenance evaluation. In addition, participants will be given access to an electronic performance support system (including downloadable tools and templates) designed to support the evaluation of online and blended courses in higher education.

Seminar 05A - From Ideas to Action: Enhance Your Teaching with Technology
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Amy Allcock, Web Developer, Medical Education Technology Unit, Queen's University
• Sheila Pinchin, Educational Developer, Office of Health Sciences Education, Queen's University
• Elaine Van Melle, Director, Office of Health Services Education, Queen's University
• Session convener: Lora Haasl, Manager, Instructional Technology Services, West Texas A&M University

Abstract

Using technology appropriately to enhance teaching can provide relevance and interactivity for learners. This interactive workshop, led by four different specialists in education and technology, will offer a practical introduction to effective teaching technologies and how and why to integrate them appropriately into your teaching. By reflecting on learning outcomes and decisions about the purpose and use of technology, participants will use our planner to thoughtfully integrate different technological tools into their teaching. Demonstrations of video and audio files, online repositories, e-cases, online learning objects, clickers, web design tools, and Articulate Presenter software will give participants many ideas for planning for technology-enhanced teaching. An annotated reference list and planner will be handed out during the workshop. Please bring to the session a brief lesson plan or topic in which to integrate technology.

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Seminar 06A - Leading Change
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Robert Cotter, Senior Advisor for Program Development, Xavier University
• David W. Dodd, Vice President & CIO, Stevens Institute of Technology
• Session convener: Jeff VanDrimmelen, Instructional Technologist, University of North Carolina at Chapel Hill

Abstract

Vision is merely fantasy if it is not achievable. For that reason, truly effective leaders are fundamentally masters of continuous, strategic change for their organizations and institutions. Higher education is facing a period that will require unprecedented change and transformation. The key to successful change initiatives and strategies is understanding that people are at the center. This requires an understanding of the nature and impact of change on individuals and organizations. This seminar will focus on the nature and methods of the change management process in an academic environment, including organizational assessment, preparation, and management of the process. It also will explore building and leading a strategic organization that is driven by change and continuous improvement. The seminar is participatory and will include material presented by the speakers; a self-assessment exercise; and collaborative, case-based problem-solving. Participants will gain knowledge, skills, and strategies to help guide successful change initiatives in their own organizations.

Seminar 07A - Leading Engaging Group-Oriented Projects
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Randall Alberts, Assistant Director, Project Management, Ringling College of Art and Design
• Joe Amador, Director, Projects & Planning, Georgia Perimeter College

Abstract

Projects are a way of life at all institutions, but some institutions are better at handling them than others. This half-day seminar will lead participants through LEGO, a sample project management discipline that has been implemented at Georgia State University over the past three years. During the seminar, participants will work in a team environment where they will build a project using LEGO. Over the course of the project, attendees will learn about the project phases, documentation needs, and project team roles, as well as how to move a project from closeout into maintenance. Other topics covered will include portfolio management and resource planning. At the end of the seminar, participants will be given a series of project management forms they can take back and incorporate into their organization.

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Seminar 08A - A Planning Process for Successful Learning/Information Commons
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Malcolm Brown, Director, EDUCAUSE Learning Initiative, EDUCAUSE
• Joan K. Lippincott, Associate Executive Director, Coalition for Networked Information
• Crit Stuart, Director, Research Teaching and Learning, Association of Research Libraries (ARL)
• Session convener: Bruce Sandhorst, Academic Technology Liaison, University of Nebraska - Lincoln

Abstract

Institutions are renovating spaces to develop learning or information commons in libraries, academic buildings, and student centers. In some cases, existing commons need refreshing. Information or learning commons are informal learning spaces that offer an environment for collaborative, technology-enabled learning with support from information professionals. Because these projects require a major infusion of resources and often entail a multiyear planning and building process, many institutions grapple with how to structure a process that will yield the best result for the institution.

This seminar will focus on the planning process for these initiatives. Issues we will discuss include establishing a vision for the project; identifying key partners in the planning process; involving campus constituencies; collecting data that will inform the planning process; identifying institutional priorities that should inform the planning process; understanding emerging technology, learning, and information trends that will have implications for the facility; and planning assessment activities.

Please Note: This seminar is for those beginning or about to begin the planning process for a new or upgraded commons; it is not intended for those already well engaged in the planning process. Attendees will learn about trends and best practices, discuss ideas with peers, and explore applying these practices to planning at their home institutions.

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Seminar 09A - Professional and Organizational Development: Making IT Organizations More Effective
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Christine Haile, Chief Information Officer, University at Albany, SUNY
• Justin Sipher, Vice President of Libraries & Information Technology, St. Lawrence University
• Session convener: Simon A. Kissler, CIO, Indiana Higher Education Telecommunication System (IHETS)

Abstract

Strengthening individual and organizational development effectiveness is a key responsibility of today's higher ed IT leaders. Our organizations are larger and more complex than ever before, and we must work collaboratively with many others to accomplish institutional goals. IT service quality and effective delivery depend on a highly effective and functional IT organization. Our projects and services require working effectively in cross-functional teams to ensure alignment with the institutional mission.

This workshop will present rationales and strategies to help attendees strengthen individual and organizational effectiveness. Group discussions will focus on real-life examples that can be adapted for your IT organization. We strongly encourage those serving in executive leadership or other management roles within an IT organization to attend, given their responsibility in leading organizations and enhancing the abilities of their staffs.

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Seminar 10A - Providing High-Quality Customer Service: A Multidimensional Model
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• John M. Morris, CEO/CTO, Morrisimedia
• Michael Scheuermann, Associate Vice President - ITS, Drexel University

Abstract

This session will illustrate a multidimensional customer service model that works and will feature an ASP model. Participants will be asked to share their successes and challenges in end-user training and support. What unique strategies have they initiated that led to improved customer service? Attendees can discuss customer service modifications they are considering and gain valuable feedback on them from colleagues. If they tried to make various changes or additions to what they currently offer, what might the results be? Attendees will gain additional insight on strategies they can use to enhance customer service effectiveness at their own institutions. Active participation will lead to a dynamic discussion in which real solutions to real challenges will surface. Ultimately, attendees will gain key takeaways focused on practical, meaningful, and multidimensional approaches to customer service that will make their processes more efficient and effective.

Seminar 11A - Roadmap to Sustainability: A Framework for Long-Term Success in the Adoption of a New CMS/LMS
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Melody Childs, Associate Provost & CIO, University of Alabama in Huntsville
• Pam Nicolle, Interim Executive Director - User Support Services, Louisiana State University

Abstract

The decision to adopt a new CMS/LMS necessarily involves critical institutional elements beyond technology implementation. Institutional politics, communications, and strategies for sustaining all aspects of a new CMS/LMS are at least three of the elements that must be anticipated and considered before embarking on the project. The development and articulation of a unified roadmap that respects and honors existing institutional culture, while remaining nimble enough to adapt to the multiplicity of goals of stakeholders, will yield significantly better results than one that simply focuses on the technology component. This seminar will use a case study method to interactively engage attendees in developing roadmaps that: (1) identify and work positively with senior administrators, faculty, and students; (2) effectively communicate with campus communities in ways that anticipate and successfully handle change management based on constituents' concerns; and (3) anticipate the ongoing resources and training required for sustaining long-term faculty and student support.

Seminar 12A - Solutions for E-Mail Management and Responding to Litigation Holds: A Case Study
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Laura A. Dunek, Associate System Legal Counsel and Regent Records Policy Advisor, University of Wisconsin System Administration
• Session convener: Mick Holsclaw, Associate Vice Chancellor of IT, Los Rios Community College District

Abstract

The use of electronic mail by university employees has become the standard for business communication, yet its use has not been accompanied by records management solutions. With the passage in December 2006 of amendments to the federal rules of civil procedure, however, all "electronically stored information" including e-mail has explicitly been identified as an important source of evidence in federal lawsuits. Thus, university employees at both public and private institutions of higher education must manage their e-mail in a legally compliant manner. The University of Wisconsin System has implemented a records management program whereby all 42,000 employees receive the training, tools, resources, and legal authority to manage their e-mail accounts. This project affords other institutions the opportunity to use components of the program and integrate them into their own efforts to provide employees with guidance on managing e-mail in a legally compliant manner. Note that this seminar will provide transferable guidance that can be used within any information system.

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Seminar 13A - How to Go Green: Sustainable Computing in Higher Ed
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Robin L. Anderson, Director, Customer Communications, The Pennsylvania State University
• Bill Clebsch, Associate Vice President Information Technology, Stanford University
• Joyce Dickerson, Global Datacenter Sustainability at Google, Google
• Peggy Huston, Director, Technology Program Office, University of California, Berkeley
• MaryBeth Stuenkel, IT Program Manager, University of Michigan-Ann Arbor
• Session convener: Daniela A. Aivazian, Organizational Effectiveness Specialist, Stanford University

Abstract

This seminar will focus on green computing in higher education. It will provide an overview of the topic, focusing on how sustainability needs to be an integral part of IT engagement and planning for campus initiatives, from new buildings, to new system implementation, to broader initiatives geared toward creating an environmentally sustainable world. The seminar will offer practical roadmaps and resources, including specific systems and actions, new data center designs, and tips on user education, as well as how to document the financial advantages of sustainable design and processes. In addition, we will explore some directions for the future. The seminar will include panel discussions and presenters from the University of Michigan, MIT, Duke, Brown, Princeton, and other institutions.

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Seminar 14A - Streaming Music for Teaching and Learning: A Hands-On Introduction to Variations
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Jon W. Dunn, Assistant Dean for Library Technologies and Digital Libraries, Indiana University Bloomington
• Mark Notess, Mgr, T & L Systems Development, Library Technologies and Digital Libraries, Indiana University Bloomington
• Philip Ponella, Director, William and Gayle Cook Music Library/Music Information Technology Srvc, Indiana University
• Session convener: Cheryl Gowing, Director, Information Mgmt & Systems, University of Miami

Abstract

Online digital media are increasingly important in teaching and learning. Streaming media can help address intellectual property issues, but generic streaming media players offer little support for teaching and learning activities. The Variations digital music library, heavily used at Indiana University and in pilot use at six other institutions, provides access to streaming audio and scanned score images with a set of discipline-specific tools to support close listening, bookmarking, annotation, and self-testing. A flexible access control system supports a variety of approaches to authentication and authorization. Now open source, Variations can be deployed at any institution wishing to deliver its own music content in an instructional setting. This seminar will provide hands-on experience with Variations (bring a laptop), a deployment evaluation guide, comparisons with tools such as Ruckus, and a vision for discipline-specific pedagogical tools of the future. Issues of intellectual property, CMS integration, and third-party music sources will be discussed.

PLEASE NOTE: You will need to bring a Windows-based laptop computer with wireless connectivity to participate fully in the hands-on exercises. Mac OSX laptops can be used for some of the exercises, but cannot be used with the current Variations digitization tools.

Seminar 15A - Teaching with Images: Tools and Resources
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Beth Harris, Assistant Professor, History of Art, Fashion Institute of Technology
• Session convener: Rochelle Rodrigo, Assistant Professor of Rhetoric & (New) Media, Old Dominion University

Abstract

As the social landscape of our students becomes increasingly saturated with images, the need for teaching visual literacy skills is growing. Today images are widely available and hold tremendous learning potential across disciplines; unfortunately, our learning management systems are largely text-based. Creating online learning activities around images, where students discuss a map, photograph, or painting or upload their own work for critique by the class, can be very difficult, if not impossible. The image disappears in discussion threads, and we can't point to parts of an image the way we would in class. However, many applications have enormous potential for image-based instruction. This seminar will discuss the tools and resources instructors can use to teach effectively with images and to create a personal and an institutional image library, including ARTstor, the Madison Digital Image Database, VoiceThread, ConceptShare, Flickr, Jing, Photagious, Skitch, and others.

Seminar 16A - Telling Your Story: A Key to IT Success
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Jeffrey L. Overholtzer, Mgr. Strategic Planning, Communication, ITS, Washington and Lee University
• Lisa V. Trubitt, Asst. CIO/Policy & Communication, University at Albany, SUNY

Abstract

IT departments in higher education often lose the good will of their customers due to inadequate communication. Although IT organizations successfully deliver state-of-the-art tools and services, they are not always as effective in explaining changes or introducing new services in ways that customers easily understand. Increasingly, executive leadership has recognized the strategic importance of successful communication and the need to convey information in ways that leverage the strategic value technology brings to the institution.

The presenters, who represent a large state university and a small liberal arts institution, will discuss case studies of communications plans from their institutions and others. Participants will be guided in the creation of a detailed communication plan for a major IT initiative on their campuses. The seminar leaders will critique the plans and assist participants in refining them for implementation. In addition, participants will be coached in creating written messages tailored for particular audiences and the media.

Seminar 17A - A Business Continuity Planning Toolkit
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Beth Buse, Executive Director - Office of Internal Auditing, Minnesota State Colleges and Universities
• Leslie Maltz, Deputy VP for IT Planning & Standards (retired), Columbia University
• Kimberly A. Milford, University Information Policy Officer, Indiana University
• Session convener: V. Ena Haines, Director of Information Technology, Teachers College, Columbia University

Abstract

As major disasters bring acute awareness to campuses, many higher education institutions have seen the need for urgent action and have taken the initiative to develop and refine their handling of major disruptions on campuses. This presentation will provide information and resources collected from experienced business continuity and disaster recovery planning professionals—a toolkit for business continuity. This toolkit is a product from the Security Task Force Working Group.

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Seminar 18A - Web Application Security
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Marina Arseniev, OIT Director of Architecture, Security & Data Management Services, University of California, Irvine
• Neil Matatall, IT Security Engineer, University of California, Irvine

Abstract

Easily accessible, simple instructions on how to attack a website are freely available to teenagers or professional hackers in the black market of personal data. Attacks such as URL rewriting, cross-site scripting, and SQL injection permit the most deadly form of application hacking, allowing intruders to access your data. Although a firewall is good protection, it is the beginning of a security strategy and does not protect a web application from these kinds of exploits. This session will demonstrate and explain common application hacks, defense techniques, and countermeasures. We will share various open source and vendor scanning tools that can be used to detect application security vulnerabilities and review OWASP's WebGoat as a security learning tool. You will also learn emerging practices on how to incorporate quality and security assurance into your software development life cycle or software acquisition. Sample checklists will be provided that can be used as part of a security review process.

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Seminar 01F - CIO 101: Successfully Navigating Your First Year as a CIO
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Anne Agee, Vice Provost and CIO for IT, University of Massachusetts Boston
• Pattie Orr, VP for IT/Dean of University Libraries, Baylor University
• Robert Renaud, VP & CIO, Dickinson College
• Joanne A. Schneider, University Librarian, Professor in the Libraries, Colgate University
• Dennis A. Trinkle, Provost and Chief Academic Officer, Harrison College
• Session convener: Kirk Moore, Director of Computing Services Information Technology, University of Colorado Colorado Springs

Abstract

Moving to your first CIO position presents both exciting opportunities and serious risks. This session will address the crucial first year of a successful transition, the time when the senior manager's leadership style is asserted, new relationships are formed, and reputation is established. This session will address a set of key questions facing the new senior leader. What should my first actions be? How should I begin to build productive relationships with my new colleagues? How can I balance the expectations placed on me and my own sense of timing? How will I communicate my plans and vision? We will address the different challenges facing those moving up within their own institution and those moving to a leadership role in a new institution. This session is of particular interest to new or aspiring CIOs and CTOs, as well as department heads, directors, and librarians moving to leadership positions.

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Seminar 02F - Balanced Leadership: The Role of Behavior Styles and Emotional Intelligence
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Morris W. Beverage, Jr., President, Lakeland Community College
• Jean Zappe, Consultant and Trainer, Jean Zappe Consulting
• Session convener: Betty J. Spencer, Supervising Programmer Analyst, Buffalo State College

Abstract

Recognizing behaviors and understanding people's needs based on their behaviors helps create more effective work and personal relationships. This session will build awareness of the different leadership styles and discuss ways to communicate more clearly, accomplish desired change, and modify your own behavior when working with each style. This session will also focus on emotional intelligence and explore the crucial linkages between EI, behavior styles, values, and leadership success over the long term. The realities we confront as leaders today make this concept crucial. An institution's ability to survive tomorrow's challenges depends to a large extent on whether its leaders can manage emotions in the face of change. For example, emotionally intelligent leaders remain focused and clear-thinking under pressure. This session will introduce the concepts and key components of emotional intelligence, provide an assessment of individual EI competencies, and explore the impact of EI on successful leadership.

Seminar 03F - Understanding ITIL and Applying It to Your Organization
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• William Cunningham, Associate Director Process Operations, Yale University
• Susan Grajek, Vice President, Data, Research, and Analytics, EDUCAUSE
• John Guidone, Project Manager, Yale University
• Chloe Kennedy Turnbull, Business and Process Analyst, Yale University
• Session convener: Ethan Benatan, VP & CIO, Marylhurst University

Abstract

The seminar will introduce ITIL versions 2 and 3 in the context of process management. We will explain each ITIL process (including purpose, goals, activities, and metrics) and how the processes interact to magnify their value. We will also explain the major staff roles in ITIL and the units ITIL encourages in an otherwise organizationally agnostic framework. The seminar will illustrate additional concepts including service catalog, service life cycle, ARCI responsibility matrix, and configuration management database. We will show how to design and manage a continuous improvement program, an underpinning of ITIL. The seminar will provide concrete advice for implementing ITIL in higher ed, assessing and increasing organizational readiness, identifying which ITIL processes to begin with, dealing with resistance among IT staff, and determining which types of tools can help. This interactive seminar will include many opportunities for participants to describe their particular environments and discuss the specifics of how they might apply ITIL.

Seminar 04F - Enterprise Architecture in Higher Education: An Introduction and Practical Approaches
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• David Bedwell, Director, Service Alignment, Charles Sturt University
• David Cresswell, Director, IT Strategic Practices, British Columbia Institute of Technology
• Leo de Sousa, Director of Information Technology, American University of Sharjah
• Diane Ireland, Director, Enterprise Architecture & Liaison, Charles Sturt University
• Session convener: Kent Percival, Manager, CCS Research Partnerships, University of Guelph

Abstract

British Columbia Institute of Technology and Charles Sturt University both practice enterprise architecture and created EA communities in the higher education sector in Canada and Australia, respectively. This workshop will introduce EA and its key components and provide you with practical approaches, tools, and examples to apply EA on any scale.

EA offers a foundation for building technology and information plans aligned with strategy; creating an application portfolio based on needs, not wants; improving communication between communities; creating master data management; implementing identity management; and understanding complexity to help make better decisions.

EA is neither hype nor panacea. If you’re starting from scratch, this workshop will help you save time and energy. If you’ve already embarked on the EA journey, it may rejuvenate you and give you fresh ideas and a new network.

Seminar 05F - Making Action Analytics Work in Your Institution
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Linda L. Baer, Interim Vice President for Academic and Student Affairs, Minnesota State University, Mankato
• Alfred H. Essa, Director, Innovations and Analytics, Desire2Learn Incorporated
• Ken Niemi, Vice President of Technology Strategy, Midwestern Higher Education Compact
• Donald M. Norris, President, Strategic Initiatives, Inc
• Craig Schoenecker, System Director for Research, Minnesota State Colleges and Universities
• Session convener: Joanne Dehoney, Chief of Staff, EDUCAUSE

Abstract

Action analytics places powerful, intuitive, user-friendly analytics in the hands of end users to drive decision making and interventions to improve student access, affordability, and success. This seminar will explore the theory and practice of action analytics in a range of institutional settings. It will also focus on how the Minnesota State Colleges and Universities system developed its aggressive vision and strategy for action analytics. This strategy is leveraging new investment in technology plus existing analytics projects and the use of analytics in MnSCU processes. Action analytics utilizes a fully optimized combination of data modeling/mapping, data warehousing, ETL, OLAP, business intelligence, predictive analytics, and presentation capabilities. The execution of this strategy is a significant exercise in change management and in the building of organizational capacity. This seminar will explore how this strategy was formed and is being executed in an expeditionary manner and will describe the potential capabilities of action analytics at MnSCU. It will also explore the "Backpacks to Briefcases" initiative, through which the Minnesota State Colleges and Universities system will be using action analytics to scrape data from Pre-K–12, postsecondary education, and employer/workforce settings to improve the performance of underserved and at-risk students.

Seminar 06F - Millennials and Web 2.0: "Prosumer" Education in Practice
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• AJ Kelton, Director, Emerging & Instructional Tech, College of Humanities & Social Sciences, Montclair State University
• Sarah Smith-Robbins, Director, Emerging Technologies, Indiana University Bloomington
• Session convener: Nickolas Backscheider, Associate Executive Director OIT, Auburn University

Abstract

From YouTube to Facebook to Scriblink to StumbleUpon, new Web 2.0 applications are popping up in our browsers daily. But what is all the hubbub really about? This daylong workshop will begin with the fundamentals of Web 2.0 technologies: What are they? How do they work? Why should we use them? How are they changing education? Participants will then learn about how these technologies are shaping the ways millennial students-who are more likely to use their cell phones for text than voice and are four times more likely to be gamers than golfers-choose to learn. During the afternoon portion of this workshop, participants will experiment with six important Web 2.0 technologies. Attendees will gain an understanding of each technology, learn how it fits into the larger Web 2.0 shift, and explore potential uses in education.

Please Note: You will need to bring a laptop. If circumstances prevent you from bringing a laptop to the seminar, please e-mail Victoria Fanning at vfanning@educause.edu.

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Seminar 07F - Cloud Computing Made Simple and Affordable: Using the Virtual Computing Lab (VCL) to Provide an Effective, Powerful, and Economical Rich Services Environment
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Samuel F. Averitt, Vice Provost of Information Technology, Center for VCL, North Carolina State University
• Aaron Peeler, Program Manager IT Advanced Academic Computing Initiatives, North Carolina State University
• Sharon P. Pitt, Executive Director of Instructional Technology, George Mason University
• John Savage, Chief Technology Officer, Montgomery College
• Henry E. Schaffer, Professor Emeritus, Coordinator of Special IT Projects & Faculty Collaboration, North Carolina State University
• Sarah R. Stein, Associate Professor Communication, North Carolina State University
• Mladen A. Vouk, Department Head and Professor of Computer Science, and Associate VP of IT, North Carolina State University

Abstract

High costs, support and security issues, software licensing, space requirements, and demands for enhanced local and remote 24 x 7 user access constantly challenge computing in education. The Virtual Computing Lab (VCL), a new, adaptable, and open source approach to computing, provides a cloud-like rich services computing environment to serve advanced research and student computing simultaneously and affordably, within a scalable and accessible system architecture. The VCL maintains the diversity and flexibility essential to an academic environment while providing computational resources with an unprecedented lack of restrictions and significant reduction in costs. The VCL is an Internet-based service that allows users to augment their own computers of varying types and capabilities—without their having to acquire new or uniform computers, install and run advanced software, provide their own software support, and so forth.

Following its initial development, the VCL has been in successful production at North Carolina State University for four years. NC State's commitment is to extend the VCL's IT capacities and cost benefits across the public education spectrum: Research I universities, undergraduate institutions, community colleges, and K–12 schools. Presenters from three institutions representing three stages of VCL implementation will offer compelling arguments for the VCL. They will discuss the VCL's technical architecture and implementation, its pedagogical possibilities and their class experiences with it, and the governance challenges presented by the provision of virtual computing services. This full-day seminar will include hands-on demonstrations and use of the web-based VCL. Breakout sessions tailored to attendee interests will offer in-depth coverage on topics such as technology, governance and economies, and pedagogy.

Please Note: Please bring a laptop equipped with wireless capability, a web browser, and a remote desktop protocol client. Windows XP and Vista have the RDP client installed by default. The RDP for Macs is the MS Remote Desktop Connection. Attendees can share laptops as necessary.

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Seminar 08F - What IT Professionals Need to Know about Higher Education
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Marilu Goodyear, Director, University of Kansas
• Kenneth C. Green, Founding Director, The Campus Computing Project
• Session convener: Elizabeth Moyer, Director of Business Development and Strategic Alliances, Ontario Research and Innovation Optical Network

Abstract

Professors, provosts, and presidents: What do they do? What do they want from IT? This workshop provides an introduction to the organization, structure, culture, and politics of institutions of higher education in the United States. Colleges and universities are complex, unique, and highly decentralized organizations. They have multiple missions (research and scholarship, teaching and learning, service to the community) and serve multiple clienteles (students, professors, the public). Designed for campus IT professionals who want to understand the nature of higher education in the United States, this workshop will focus on institutional demographics, roles, and decision making, as well as the impact of federal and state policy on colleges and universities. Join us for a fast-paced, comprehensive, and occasionally whimsical program.

Network Policy Council Meeting (council members only)

Session Details

Abstract

Breakfast and lunch will be served in the meeting room.

2009 Western Regional Program Committee (committee members only)

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Refreshment Break for Preconference Seminar Participants

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Current Issues Committee (committee members only)

Session Details

Abstract

Lunch will be served in the meeting.

2009 Mid-Atlantic Regional Program Committee (committee members only)

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2009 Southwest Regional Program Committee (committee members only)

Session Details

Lunch for Preconference Seminar Participants (lunch ticket required)

Session Details

Abstract

If you’re registered for both a morning and an afternoon seminar or for a full-day seminar, you’re invited to attend lunch. You’ll receive a lunch ticket at registration.

2008 EQ Editorial Committee (by invitation only)

Session Details

Abstract

Lunch will be served in the meeting.

2009 Enterprise Information and Technology Program Committee (committee members only)

Session Details

Abstract

Lunch will be served in the meeting.

Fellowship Advisory Committee (committee members only)

Session Details

Abstract

Lunch will be served in the meeting.

Seminar 01P - Beyond Policy and Into Practice: Accessibility and the University Mission
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Brett Christie, Academic Technology Services, Sonoma State University

Abstract

Moving from reactive, legal-based accommodations to proactive accessible practice and resources requires a significant paradigm shift by the institution and all involved. Though many institutions are addressing accessibility, their success is often limited in terms of full-scale implementation that would result in systemic change and long-term capacity.

This session will engage participants around important issues facing campuses and individuals when making the critical—and rewarding—effort toward a fully accessible learning environment. When teaching and learning are universally designed, all instructors and learners benefit significantly, not just students with disabilities.

Specific efforts and outcomes of the Accessible Technology Initiative undertaken across and within 23 California State University campuses will be shared and implementation suggestions will be given. Participants will leave with a wealth of ideas, resources, and best practice models to inspire dialogue, organizational development, and sustainable practice at their home institutions.

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Seminar 02P - The Leadership Role of IT: Supporting Security, Preparedness, and Continuity
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• William D. Badertscher, Sr. Engineer, Facilities & Safety Control Systems, Georgetown University
• Brenda van Gelder, Exec Dir, Converged Technologies for Security, Safety and Resilience, Virginia Tech

Abstract

Campus security, preparedness, and continuity are a growing concern on college and university campuses following the 9/11 terrorist attacks and recent campus shootings. Recognizing that colleges and universities are subject to myriad disruptive incidents (emergency, crisis, or disaster) ranging from natural to man-made events, institutions are using IT implementations to prevent, prepare for, and respond to disruptive incidents. This session will explore the implications of technological convergence and the role of IT in protecting human, physical, and cyber assets. The presenters will provide strategies and solutions for leveraging IT in support of campus security, preparedness, and continuity initiatives.

Seminar 03P - Creative Sourcing for Small Schools: Managing Access to Off-Campus Service Providers
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Joel P. Cooper, Chief Information Technology Officer, Swarthmore College
• Eric Jansson, Director, NITLE Labs, National Institute for Technology in Liberal Education-NITLE
• Ann West, Assistant Director, InCommon Assurance and Community, Michigan Technological University
• Session convener: Joseph Price, Institutional Research Analyst, Texas A&M University-Central Texas

Abstract

Small schools typically have fewer IT staff and resources to address a business challenge and need to think creatively about how to support the growing number of applications their constituents are requesting. Building cyberinfrastructure is particularly challenging, given the problems with scaling investments in technology. Using services provided by another organization is an attractive option, but periodically sending files of personally identifiable information to off-campus service providers so they can manage the accounts is risky. Federated identity management and solutions such as Shibboleth single sign-on and federating software can be used in these instances to enable campuses to streamline the technical management of accounts and maintain control of personal data while keeping the access decision in the hands of the service provider. Attendees of this seminar will leave with the federated identity value proposition, technology overview, strategies for implementation, and next steps for their campus.

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Seminar 04P - Essential Privacy Practices for Higher Education
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Merri Beth Lavagnino, Chief Risk Officer, Indiana University
• David J. Lindstrom, Director Emergency Preparedness, The Pennsylvania State University
• Rodney Petersen, Senior Government Relations Officer and Managing Director, Washington Office, EDUCAUSE

Abstract

This session will highlight resources, tools, and best practices for advancing a privacy agenda in the academy. The seminar will provide an overview of the legal requirements for privacy at educational institutions and will offer practical insights and suggestions for establishing an organizational framework that leverages building collaboration, developing privacy policies and notices of fair information practices, conducting privacy impact assessments, contracting with third parties to handle private data, and delivering awareness and educational messages. Brought to you by the EDUCAUSE/Internet2 Security Task Force in cooperation with the National Association of College and University Attorneys.

Seminar 05P - Establishing an Information Security Program
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Cedric Bennett, Emeritus Director, Information Security Services, Stanford University
• Session convener: Lori McElroy, Information Security Officer, Texas State University-San Marcos

Abstract

This interactive session will provide an overview of areas such as growing the program, gaining broad support, finding resources, focusing direction, and planning for what comes next. Many information security seminars and classes focus either on specific areas of the security landscape or technical tools and methods. While these subjects provide useful information and skills needed to operate a security program, they do not offer sufficient guidance on the development of the information security program itself. This seminar will focus on the management and leadership issues that must be addressed in order to launch a program and obtain the institutional buy-in necessary for success. We'll take a look at staffing models, risk assessment, policy development, campus-wide awareness efforts, staff training, privacy issues, and operational and technical controls. Participants will be given an opportunity to discuss and potentially address security issues from their own institutions.

Seminar 06P - Extending Your Reach: How OCW Can Help You Achieve Your Institutional Goals
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Terri Bays, Interim Executive Director, OCW Consortium, University of Notre Dame
• Daniel Carchidi, Manager, Instructional Development Center, University of New Hampshire
• Sunnie Kim, Creative Technologies Strategist, Michigan State University

Abstract

Whether yours is a liberal arts college or an R1 university, a public or a private school, a two- or a four-year program, your goals involve reaching and retaining a broader base of students and helping them be better prepared and motivated for the workplace than their predecessors. Chances are, you already have areas of expertise you want to promote, faculty whose techniques you want to replicate, and alliances you want to forge. Participants in this seminar will explore ways in which an OpenCourseWare site extends the reach of existing resources toward achievement of such goals. Focal points will include the use of OCW in the overcoming of barriers to learning in the engagement of lifelong learners and in the attraction of students who stand both to gain from and give more to your particular institution than ever before. Open sharing reaps both global benefits and local returns.

Seminar 07P - Finding the Good Fit: Faculty Members, Instruction, Evidence, and Technology
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Veronica Diaz, Associate Director, EDUCAUSE Learning Initiative, EDUCAUSE
• Patricia A. McGee, Associate Professor, University of Texas at San Antonio
• Session convener: Marilyn J. Staffo, Director, Faculty Resource Centet, University of Alabama

Abstract

The proliferation of Web 2.0 applications and other emerging technologies has made it difficult for academic support staff, instructional designers, and faculty members to select the best tool for their purpose. The challenge lies in understanding instructional style, content needs, student abilities, and pedagogical "fit," as well as figuring out how to capture evidence of successful practices. In this hands-on, faculty-centered seminar, participants will learn how to determine faculty member expertise and comfort level in using various emerging and existing instructional tools and how to devise strategies to document instructional success. Participants will use and become familiar with successful applications of tools within a pedagogical framework aligned with learner progress. Materials and strategies from this seminar are applicable for web-enhanced, hybrid, and online courses. Emerging technologies to be reviewed come from an open directory of Web 2.0 tools including those from ELI's 7 Things You Should Know About briefs.

• View Session Resources

Seminar 08P - Strategies for the Successful Review, Adoption, and Assessment of Web Conferencing Tools
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Kelvin Bentley, Senior Strategy Consultant, Expanded Presence, Blackboard Inc.
• Amy Roche, Instructional Designer, Berks Campus, The Pennsylvania State University

Abstract

The synchronous and asynchronous nature of web conferencing tools can help K–20 institutions improve their ability to nurture learning and collaboration among their students, faculty, and staff.

This workshop is designed to outline the functionality of popular web conferencing tools and their advantages and challenges. Attendees will learn strategies to help them effectively choose an appropriate web conferencing tool and will create a detailed plan for its adoption and ongoing evaluation.

Demonstrations of popular web conferencing tools and active discussions of case studies will be highlighted.

Seminar 09P - How to Redesign a Course for Hybrid Delivery
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• John Fritz, AVP, Instructional Technology & New Media, University of Maryland, Baltimore County
• Jack Prostko, Director of Faculty Development, College of Professional Studies, The George Washington University
• Session convener: Tan Hui Leng, Educational Development Officer, Ngee Ann Polytechnic

Abstract

Participants will learn the principles of good course design and apply them to a traditional, face-to-face course to be delivered as a hybrid (part online, part F2F) course. Using a modified version of UMB's own workshop (http://www.umbc.edu/oit/hybrid/training), the seminar will include demonstrations of best practices and help instructors identify the pedagogical problems hybrid delivery can solve and the new learning opportunities it can create. Instructional designers can adapt the workshop curriculum to their home institution's needs. This seminar will also explain specific requirements UMBC faculty must meet to receive a one-time, $1,500 course-redesign stipend through the Alternate Delivery Program (ADP), sponsored by UMBC's Office of Summer, Winter, and Special Programs (OSWSP).

Please Note: To make the most of this seminar, participants should: (1) read L. Dee Fink's six-page "Integrated Course Design" IDEA Center paper; (2) complete the 10 questions; and (3) bring a wireless-enabled laptop computer, if possible.

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Seminar 10P - EDUCAUSE Institute Management Program Refresher
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• William H. Pritchard, Adjunct Professor, Business and Computer Science, De Anza College
• Eugene L. Spencer, Consultant, Gene Spencer Consulting

Abstract

Back by popular demand—reexperience the EDUCAUSE Institute Management Program and replenish your energy!

Take advantage of this opportunity to recapture the energy you felt when attending a past Management Program. During this seminar you will relive your Institute experience, reunite with old colleagues and bond with new ones, reenergize yourself, and learn new strategies for continued success as an IT manager. Led by two former Institute faculty members, this seminar will refresh concepts and skills and offer new theory and practice to promote your career growth.

Please Note: Enrollment for this seminar is limited to previous attendees of an EDUCAUSE Institute Management Program.

• View Session Resources

Seminar 11P - EDUCAUSE Institute Leadership Program Refresher
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Ellen J. Waite-Franzen, VP for Information Technology and CIO, Dartmouth College

Abstract

If you have attended the EDUCAUSE Institute Leadership Program, this seminar will offer the opportunity to reconnect with previous participants and to recharge your leadership skills. A successful IT leader must have many talents, qualities, perspectives, and political skills. This seminar will focus on the planning and organizational skills needed to provide institutional leadership and the personal characteristics required to develop and sustain a career in IT leadership.
This small scale setting will encourage the same type of interactive sessions as the Leadership Program and will provide a forum to share information and experiences with your peers. Institute attendees will participate in structuring the agenda for the session.

Please Note: Enrollment for this seminar is limited to previous attendees of an EDUCAUSE Institute Leadership Program.

Seminar 12P - EDUCAUSE Institute Learning Technology Leadership Program Refresher
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Lawrence C. Ragan, Director, Faculty Development, The Pennsylvania State University
• Heather Stewart, Associate Vice President for Global Technology, New York University
• Barbara E. Truman, Vice President, Learning Technologies, Academic Partnerships

Abstract

The session is designed to reinvigorate past participants of the EDUCAUSE Institute Learning Technology Leadership Program and to continue to develop leadership potential by reconnecting with colleagues and further exploring relevant topics. Taught by former Learning Technology Leadership faculty and designed with input from the current faculty and with feedback from graduates, this interactive workshop will build on participant experiences by examining themes such as effective communication, relationship building, and organizational skills.

Please Note: Enrollment for this seminar is limited to previous attendees of an EDUCAUSE Institute Learning Technology Leadership Program.

Seminar 13P - Podcasting and Digital Media Systems: Leveraging Ad Hoc and Enterprise Solutions
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Eric Kunnen, Director of Distance Learning & Instructional Technologies, Grand Rapids Community College
• Kevin L. Reeve, Enterprise Architect, Utah State University
• Session convener: Michael DeBlasi, Director of Learning Technology, Seattle University

Abstract

The focus of this seminar will be to provide a look at desktop and enterprise solutions for the creation, management, hosting, and delivery of digital media, including podcasting. We will consider tools that allow the average person to create podcasts and coursecasts on their own. We will then look at enterprise-level systems, including commercial and open source, and discuss their ability to integrate and authenticate with course management systems. Hosting options (iTunes U, YouTube, and Screencast.com) will be explored. You will learn about the social, industry, and Internet trends that are defining the standards for digital media. You will leave with a resource guide containing information and links to systems and tools discussed, along with an instrument for determining needs and a guide to evaluating systems.

• View Session Resources

Seminar 14P - Practical Applications of Social Software
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Bryan Alexander, Senior Fellow, National Institute for Technology in Liberal Education-NITLE
• Donnie Sendelbach, Director, Instructional and Learning Services and ITAP, DePauw University
• Session convener: George H. Brett, II, Consultant - Senior Web Apps Analyst & Senior Data Base Analyst, Defense Acquisition University

Abstract

Social software includes a variety of tools to develop and share text, image, audio, and video files as well as organize resources others create: blogs, wikis, RSS aggregators, podcasts, vodcasts, and more. While the quantity of options can be overwhelming, this workshop will provide an overview of different tool types along with step-by-step demonstrations and effective examples so participants can learn what these terms mean and fine-tune their understanding of social software. A discussion of practical uses of social software in teaching and learning will follow with examples. Participants will also brainstorm how these tools can enhance communication among IT staff and between IT staff, faculty, and students. Select social software resources will be created for this workshop group both for practice and to continue discussion well after the session ends. Participants will be surveyed in advance for a tailor-made program to benefit them the most.

PLEASE NOTE: You will need to bring a laptop computer with wireless connectivity and a Web browser in order to participate in the hands-on exercises or use the Web to publish your notes.

• View Session Resources

Seminar 15P - The Future of the Library
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Terrance J. Metz, University Librarian, Washington and Lee University
• Susan V. Wawrzaszek, Associate Vice President for Library and Information Services, Wheaton College
• D. Grainger Wedaman, Director of Outreach, Brandeis University

Abstract

Epochal changes in the creation and delivery of information and in communication challenge everything we know about teaching, learning, and scholarship. To the academy of tomorrow, the traditional role of library and technology organizations has little value. To continue to be relevant and helpful to our universities’ missions, library and technology leaders must understand the changes taking place in the world around them, chart new strategic directions, retool their organizations to meet these new challenges, and lead their staff and communities in defining what teaching, learning, and scholarship are and will become.

The presenters will lead attendees in an interactive review of the fluid landscape of the changing world of libraries, IT, and higher education. We will collectively identify the challenges we face, propose solutions, and chart strategic directions, drawing in particular on our experiences with leading successful merged information service organizations.

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Seminar 16P - The Horizon Report at Five: Strategies for Innovation
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Wayne Brent, Senior Consultant and Adjunct Faculty, Educational Technologies, The University of Arizona
• Cyprien P. Lomas, Director, Learning Centre & Assistant Dean, Learning Technologies, The University of British Columbia
• Ruben R. Puentedura, President, Hippasus
• Session convener: Dwayne Cable, Vice President of Information Technology Services, Pasadena City College

Abstract

Since 2004, the Horizon Report has brought together leading minds from academia and industry to identify the technologies of most immediate relevance to the educational landscape. Five years of data now make it possible to identify longer-term trends underlying the annual highlights and to plan rationally for innovation in academic institutions. In this session, we will analyze the in-depth longitudinal trends revealed by the Horizon Report and derive practical strategic and tactical approaches to innovation in education. We will also discuss how to implement "mini-Horizons" at your institution and work through hands-on case studies with technologies highlighted in the 2008 report. Most crucially, we want to ensure that our answers are framed to meet your institution's needs, so we will be structuring this daylong session around the information you provide us in advance of the seminar.

Seminar 17P - Training Students for the Help Desk
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Jerry Martin, Manager, The Ohio State University

Abstract

This seminar will focus on the hiring process, training, competency testing, and retention of students hired to work in a help desk environment. It is critical to hire students with the right skill set. In our highly competitive environment, this is not easy to do. The typical training required for new student hires is complex and time-consuming. Once trained, students are even more in demand by other employers, and retention becomes a critical issue. The techniques presented are general enough that they can be used by both small and large help desk operations. This session will be highly interactive and fun! You will receive handouts with interview questions, training schedules, and lots of practical skills you can take home and implement.

Seminar 18P - Using Computer-Simulated Case Scenarios as an Assessment Tool
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Robin Phelps, Business Development, MyCaseSpace Inc.
• David M. Segal, Assistant Professor, College of Health & Public Affairs, University of Central Florida

Abstract

Simulated real-life scenarios allow educators to assess students' decision-making and critical-thinking skills rather than just the knowledge they possess. These skills can be fostered using virtual case scenario simulations and interactive assessment strategies. Learn how to use a novel interactive case management system to streamline the development and implementation of online case scenarios with self-assessment learning outcomes linked to curriculum objectives and program competencies and practice skills assessment. Participants will have the opportunity to explore scenario writing for multiple disciplines, with a primary focus on enhancing communication in the context of cultural/psychosocial competence. Create dynamic and interactive online case scenarios using virtual characters, speech, and other media-rich content. Collaborative learning can be employed with case scenario activities using web conferencing technologies.

CIOs

Session Details

Speaker(s)

• Theresa Rowe, Chief Information Officer, Oakland University

Abstract

This meeting will focus on the challenges facing CIOs, including funding strategies for today's economic reality, keeping pace with expectations, and the CIO’s evolving role. Part of the session will include structured open discussions focusing on current issues for CIOs from a breadth of institutions.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/cio

ELI Advisory Board (board members only)

Session Details

Recognition Committee (committee members only)

Session Details

2009 EQ Editorial Committee (by invitation only)

Session Details

Refreshment Break for Preconference Seminar Participants

Session Details

2009 Midwest Regional Program Committee (committee members only)

Session Details

ELI 2009 Annual Meeting Program Committee (committee members only)

Session Details

2009 Southeast Regional Program Committee (committee members only)

Session Details

Meet Garret Sern, EDUCAUSE Government Relations Officer

Session Details

Abstract

Stop by the booth for an informal opportunity to speak with Garret Sern, EDUCAUSE government relations officer.

Opening Reception in the Exhibit Hall

Session Details

Abstract

Join us for an exciting opening event--a reception in the EDUCAUSE 2008 Exhibit Hall. More than 200 companies will showcase the latest technologies in higher education while several sponsors host hors d'oeuvres. Corporate support of this evening is provided by Alcatel-Lucent, Cognos, an IBM company, Embark, The New York Times Knowledge Network, Oracle, SAP Public Services Inc., SMART Technologies .

Newcomers Orientation

Session Details

Abstract

If this is your first EDUCAUSE conference or your first in a long time, please join us for a session explaining how to make the most of the conference. Learn about the association’s resources, networking, and contributing to the community. Immediately following this 30-minute session, stay for the EDUCAUSE Business Meeting and learn what EDUCAUSE has planned for its second decade.

Software Licensing Issues

Session Details

Speaker(s)

• Margaret H. Knox, CIO, University of Texas System

Abstract

This meeting will cover the unique licensing needs of higher education and productive vendor relations. The discussion will explore the challenges users of different computers in more than one venue faced, user identities, and ever-changing software needs. Participants will share experiences and formulate a consensus position on vendor issues.

• View Session Resources

More Information

For more information, see:

http://www.educause.edu/groups/licensing

Meet Rodney J. Petersen, EDUCAUSE Government Relations Officer and Security Task Force Coordinator, and Valerie Vogel, Program Associate

Session Details

Abstract

Stop by the booth for an informal opportunity to speak with Rodney J. Petersen, EDUCAUSE government relations officer and Security Task Force coordinator, and Valerie Vogel, Program Associate.

EDUCAUSE Annual Business Meeting

Session Details

Abstract

As EDUCAUSE starts its second decade, join us to discuss the association’s strategic directions. Find out what we’ve learned from you, our community, and how that has influenced our future activity. You’ll have a chance to interact with the association's leadership and help shape the ongoing discussion. Come 30 minutes before, at 4:30 p.m. in the same room, to help us welcome and orient new participants to the meeting at the Newcomers' Orientation.

MERLOT Institutional Roundtable (by invitation only)

Session Details

Speaker(s)

• Gerard L. Hanley, Sr. Director, Academic Technology Services, California State University, Office of the Chancellor
• Phil Moss, Special Projects Manager, California State University, Office of the Chancellor

Abstract

Academic technology leaders are invited to share with MERLOT staff their institutions' priorities and directions. MERLOT Executive Director Gerry Hanley and Phil Moss will share how systems and campuses are currently engaging faculty in MERLOT activities and outline strategic directions. Most of the session will focus on feedback from participants about current and future MERLOT initiatives and their relevance to campus and system initiatives.

Net@EDU Converged Communications Steering Committee (committee members only)

Session Details

EDUCAUSE Board, EDUCAUSE 2008 Program Committee & Recognition Dinner (by invitation only)

Session Details