THIS POSTER SESSION WAS PRESENTED AT THE 1995 CAUSE ANNUAL CONFERENCE. IT IS PART OF THE ONLINE PROCEEDINGS OF THAT CONFERENCE. PERMISSION TO COPY OR DISSEMINATE ALL OR PART OF THIS MATERIAL IS GRANTED PROVIDED THAT THE COPIES ARE NOT MADE OR DISTRIBUTED FOR COMMERCIAL ADVANTAGE. TO COPY OR DISSEMINATE OTHERWISE, OR TO REPUBLISH IN ANY FORM, REQUIRES WRITTEN PERMISSION FROM THE AUTHOR AND CAUSE. FOR FURTHER INFORMATION: CAUSE, 4840 PEARL EAST CIRCLE, SUITE 302E, BOULDER, CO 80301; 303-449-4430; E-MAIL INFO@CAUSE.COLORADO.EDU. THE "CYBERARY:" DESIGNING INFORMATION SERVICES FOR THE 21ST CENTURY MIND Morell D. Boone, Ph.D.S. Dean Learning Resources & Technologies 203 Library Eastern Michigan University Ypsilanti, MI 48197 Alan McCord, Ph.D. Executive Director University Computing 127 Pray-Harrold Eastern Michigan University Ypsilanti, MI 48197 In her CAUSE '94 address, Jennifer James argued that "the intelligence of the future is information retrieval." The Eastern Michigan University library building project provides a case study of how a significant information services project impacts teaching and learning. At the CAUSE '93 conference, we described EMU's information technology organization and planning processes. The $41 million library building project has prompted re-engineering of processes and relationships which were already rapidly evolving. The library project served as a catalyst to define an information technology vision. Library program decisions were made following careful study of information services and library trends. The new University Library will serve the "21st Century Mind" in four basic ways: 1. The "curriculum of the future" will be based on knowledge and information management, and will feature open-entry open-exit programs delivered at any time and at any place. The curriculum will be market-driven and will require rapid development and delivery. 2. The "faculty member of the future" will be a content expert who has skills in systems design and administration. The faculty member's roles in facilitation and mentoring will increase significantly. The research component of the faculty member's role will be enhanced through access to information resources. 3. The "learner of the future" will be an "information navigator" and explorer who has skills in problem-solving and synthesis. The learner will also need to be skilled in systems design and research to be able to navigate the vast storehouse of information available on the network. 4. The "classroom of the future" will be based on technologies and practices developed for the Internet. Classrooms will be electronically enhanced to provide access to information resources available through the University Library. The home, the residence hall, the office, and even the car will be transformed into places of study. The conceptual underpinnings of the new University Library include multi-media access services, an automated storage and retrieval system (ASRS) for non-digital library holdings, networked academic information resources, and a comprehensive suite of learning technologies. The defining elements of the new University Library building include: Information Resources current browsing collection, document delivery system, electronic information resources, bibliographic access to all resources, access to holdings by campus and remote users, an automated storage and retrieval system with a capacity of over 800,000 volumes and nominal three minute retrieval time Information Services centralized assistance from electronic and staffed kiosks, specialized assistance from library faculty, computer/video instruction labs and media- ready instruction room, and access to information resources through the campus network to students, faculty and staff Multi-Media Services specialized professional and support staff assistance, networked and stand-alone multi-media facility, self-production facility, and faculty resource center for 30 concurrent users Learner Work and Study Spaces double the current general learner work spaces (25% wired for network access), collaborative small work rooms and faculty studies (100% wired for network access), auditorium meeting room, teleconference room, student lounge area Learning Technologies 150 public workstations, adaptive technology lab, five computer/video instruction rooms, faculty/staff training room, state of-the-art television production facility, enhanced engineering and repair services, purchasing services, head-end facilities for all electronic media With ground now broken for the new University Library building, "next steps" include re- engineering of processes within Learning Resources and Technologies, piloting technologies and services in the existing library building, moving into the new facility, implementing new services, and evaluating the effectiveness of service offerings.