CAUSE95 Track 4
Rethinking User Services
maintaining a stable computing environment while responding to rapid
technological change; balancing the support
needs of early adopters, mainstream users, and latecomers; anticipating user
needs; increasing effectiveness and
efficiency of user support staff; shifting support resources from low-value to
high-value activities; evolving support
models; collaborating and cooperating with other groups on campus
Wednesday 10:15 AM - 11:00 AM
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Academic
Computing Services: More Than a Utility
Wednesday 11:15 AM - 12:00 N
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Build It and
They Will Come - Adaptive Technology
Wednesday 1:45 PM - 2:30 PM
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Back to the
Future - A Management Perspective on Distributed Support
Wednesday 2:45 PM - 3:30 PM
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Collaborating
for the More Effective Integration and Use of Technology
Thursday 10:15 AM - 11:00 AM
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The
Risks of Success: Sustaining and Supporting Mainstream Use of Instructional
Technology (Abstract Only)
Thursday 11:15 AM - 12:00 N
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The
Leveraged Support Model- How to Support Work in a Distributed Computing
Environment (Abstract Only)
Thursday 1:45 PM - 2:30 PM
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Information
Technology Planning: Letting the Users Take Over
Thursday 2:45 PM - 3:30 PM
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(E)merging
Environments & Professionals: The University Center as Catalyst for GMU's Vision
Questions?
contact the conference registrar, Chris Vinall at:
conf@cause.colorado.edu
303-939-0315
Return to the CAUSE95 page