Detailed Program Information

Bridging the Gap Between Local and Central IT Operations and Staff

Session Details

Speaker(s)

• Sunny Donenfeld, Associate Dean for Administration, Cornell University

Abstract

The IT Managers Council, a new component of Cornell University's IT governance model, helps to bridge the gap between local and central IT, making IT more effective while saving the institution money. This presentation will describe the start-up and first 12 months of the council and its impact at Cornell.

Campus-Wide Solution with Wireless Mesh Network

Session Details

Speaker(s)

• Craig A. Brown, Associate Director, University IT Services, University of Arkansas

Abstract

Through the use of wireless mesh network technology, the University of Arkansas implemented a campus-wide outdoor network that overcame the challenges of geography, buildings, and a number of autonomously managed building LANs. This poster session will describe the functional requirements, the design challenges, and the steps followed for a successful deployment.

Collaborative CRM: Implementing a Cradle-to-Grave Solution

Session Details

Speaker(s)

• Edward M. Novak, Assistant Dean/Director of Info Services, Washington University in St. Louis
• Joe Perfetti, CTO, Intelliworks, Inc.

Abstract

Washington University in St. Louis is implementing a cradle-to-grave enterprise CRM solution to develop, track, and sustain relationships with students and help maximize the lifetime value of these relationships throughout the recruiting, enrollment, and alumni lifecycle. This session will discuss CRM strategies and best practices, focusing on lessons learned in integrating technology with key business processes. The session will also examine how CRM technologies enable campus decision makers to leverage information in such a way that it has a noticeable impact on their ability to meet student and institution needs.

Delegated Guest Access to Secure Networks

Session Details

Speaker(s)

• Robert J. Brentrup, Associate Director, Technical Services, Dartmouth College

Abstract

Security on advanced wired and wireless networks is a concern for all institutions. Intruders can cause serious operational, legal, and productivity problems. Requiring user authorization can improve security, but creates problems for legitimate uses such as visitors. This session will present a novel and secure guest access control solution implemented using 802.1x, public key infrastructure (PKI), and delegation.

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Developing Effective Production Turnover Procedures

Session Details

Speaker(s)

• Elaine David, Asst VP, Information Services & Dir of IT Security, Policy & Quality Assurance, University of Connecticut
• Pamela Heath-Johnston, Organization & Staff Development Consultant, Office of the VP, Info Services, University of Connecticut

Abstract

The University of Connecticut Information Technology Services department has implemented new production turnover procedures in the areas of testing, notification, documentation, and support. This presentation will discuss the new procedures, the process used in developing these procedures, their implementation, and the metrics used in evaluating their effectiveness.

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Developing Electronic Slates to Support the Sharing of Student Understandings in Class

Session Details

Speaker(s)

• Tim Pelton, Assistant Professor, University of Victoria

Abstract

Our prototype classroom interaction system allows students to create annotated graphical representations of their understandings on handheld computers. When they are ready, students submit their ideas wirelessly. The teacher then collects, reviews, selects, and anonymously displays exemplary, alternative, or erroneous representations to the class to support discussions and enhance student learning.

Extreme Makeover: Hallways and Wireless Laptop Study Areas

Session Details

Speaker(s)

• Bryan Hoffman, Server Manager, Minnesota State University, Mankato
• Wayne E. Sharp, Director, Academic Classrooms Technology Support, Minnesota State University, Mankato
• Norleen Turensky, IT Tech Support, Academic Computer Center, Minnesota State University, Mankato

Abstract

When asked "What's the next evolution?" for our campus wireless initiative, we looked to our students for answers. The answer they demonstrated was referred to as "Paving Cattle Paths" or, to be more in tune with popular TV titles, "Extreme Makeover: Hallways!"

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From Laptops to Virtual Desktops: Carry a Lighter Load

Session Details

Speaker(s)

• Jon Shannon, Chief Information Officer, South Carolina Governor's School for Science and Mathmatics

Abstract

Northfield Mount Hermon experienced firsthand the rewards and challenges that notebook computers could provide to students and faculty. Then they migrated from physical notebooks to "virtual desktops" provided across the network and Internet using Citrix. This project revitalized educational technology at NMH and received national recognition, while reducing depreciation by more than $200,000 annually.

Handheld Devices in the Library Setting

Session Details

Speaker(s)

• James Liu, Network / Systems Specialist, Brooklyn College/CUNY
• Alex Rudshteyn, Associate Director AIT, Brooklyn College/CUNY

Abstract

The purpose of this project was and still is to create a technological infrastructure that will allow patrons of the library to transfer citations, the library's catalog search results, and other materials easily from our public workstations onto their portable electronic devices, thus more effectively integrating these devices into the flow of research.

Improving Customer Service Through the Use of Emerging Technologies

Session Details

Speaker(s)

• Susan G. Bowen, Executive Director, Information Technology Services, Mercer County Community College
• Jane-Ellen Miller, Vice President, SunGard Higher Education
• Sharon Wedington, Associate Vice President, Enrollment and Student Services, Camden County College

Abstract

Camden County College took advantage of emerging technologies in the design of its new technology center. Unobtrusive student safety measures are now a part of all renovations and new construction. VoIP telephony that will allow an interface to the Colleague student system, wireless WebAdvisor student control stations, and the use of SMART technology during student orientations will be discussed.

Student Electronic Portfolios: Discovering the Conditions for Success

Session Details

Speaker(s)

• Cara Lane, Research Scientist, University of Washington

Abstract

How do students learn the cognitive and technical skills needed to create effective electronic portfolios? What are the conditions that promote success? This session will present research findings that address these questions and describe how student experiences can help inform institutional strategies for technology use.

Bookmarklets and Your Library: How to Search Your Catalog from Any Web Page

Session Details

Speaker(s)

• Scott Rice, Networked Information Services Librarian, University of North Carolina Greensboro

Abstract

Bookmarklets use Javascript to enable the user to quickly and easily gain access to library resources from any Web page by selecting a word or phrase and clicking on the bookmark. Bookmarklets can be made for a library catalog, a link resolver, or any electronic resource that accepts a search string as input.

Information Literacy on a Shoestring

Session Details

Speaker(s)

• Paul Massmann, Associate Dean, Concordia University Irvine

Abstract

By modifying open-source materials and incorporating assessment through Blackboard, Concordia University incorporated information literacy into a required freshman course. Other than a minimum investment of time by the library and instructional design staff, the project required no additional financial investment by the university.

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Mainstreaming the Electronic Theses Production Work Flow Using DigiTool

Session Details

Speaker(s)

• Diane Koen, Associate Director, Planning and Resources, McGill University
• David McKnight, Director, Schoenberg Centre for Electronic Text and Image, University of Pennsylvania

Abstract

McGill University is engaged in a pilot e-theses project designed to transform the current print-based theses processing model into an electronic one. Staff are designing a model for converting, cataloging, and disseminating the institution's e-theses. This poster session will provide a detailed work flow chart and provide a model for migrating to e-theses.

More Than a Collection: Real Libraries for Students at Online Universities

Session Details

Speaker(s)

• Mignon S. Adams, Director, Library and Information Services, University of the Sciences in Philadelphia
• Jinnie Y. Davis, Library Consultant, North Carolina State University

Abstract

Nontraditional universities without a physical library can offer online collections to their remote students. But how well are they providing the full array of library services? Two reviewers of online institutions describe models of online libraries, identify factors in their success, and suggest how traditional libraries can learn from them.

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When is Multimedia Not the Answer? When Faculty Expertise and Instructional Design Fundamentals Unite!

Session Details

Speaker(s)

• Ryan Paige Looney, Instructional Technologist, ScholarOne, Inc.
• Ellen C. Ramsey, Manager, Technology in Education, University of Virginia

Abstract

Librarians have expertise in reference, research, and faculty support, but not necessarily in instructional design, writing for the Web, or multimedia development. Are multimedia tutorials the solution to frequently asked questions about library resources? Not necessarily, especially when library faculty expertise can converge with instructional and Web design fundamentals for timely, targeted, cost-effective virtual answers.

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Client Service Insanity: A Campus-Wide Novell-to-Active Directory Migration

Session Details

Speaker(s)

• Gale Fritsche, Team Leader, Desktop and Scientific Computing, Lehigh University

Abstract

Lehigh University recently moved faculty, staff, and students from Novell to Active Directory. Balancing system administrator requirements (security and efficiency) and client service requirements (end-user support and functionality) was a constant struggle. This session will explore Lehigh's journey through this migration, the battles won, and the lessons learned.

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Cycle Scavenging: The Hunt for Underutilized Computing Resources

Session Details

Speaker(s)

• Abhijit Bose, Associate Director, MGRID, University of Michigan-Ann Arbor
• Patrick McNeal, Macintosh Platform Coordinator, MIT

Abstract

Researchers continue to require more computing power, while states are cutting funding. Learn how the University of Michigan is overcoming this problem by increasing the power of its campus grid by using spare computing cycles that reside on existing staff and public workstations.

Data Projector Theft Prevention with Added Benefits

Session Details

Speaker(s)

• James R. Gregory, Manager, Classroom Technical Services, University of Minnesota

Abstract

With the popularity of home media systems and the retailing of video and data projectors to consumers, the street value of classroom projectors has made them a favorite target of thieves. Electronic security measures are now available. Learn how the University of Minnesota has successfully protected more than $1 million worth of classroom projectors.

Identity Management: Our Road to One ID

Session Details

Speaker(s)

• Joseph L. Mancini, Executive Director Technical Services, Montgomery County Community College

Abstract

This system annually automates the provisioning of more than 20,000 IDs between three major systems (campus LAN, CMS, e-mail). Learn how LDAP enabled the consolidation of credentials across these systems and how this project fits into our Web sign-on system and portal plans. Learn about our challenges of automating identity management in higher education.

Last Tango with Tivoli

Session Details

Speaker(s)

• Joanne Agostinelli, Director of User Services, Wesleyan University

Abstract

This presentation will cover Wesleyan's five-year adventure in the creation of a reliable, comprehensive centralized backup strategy, not only for the central servers in our data center but for every faculty and staff computer on campus.

Shelob: Maintaining a Virus-"Free" Network

Session Details

Speaker(s)

• Shawn R. Austin, Application Specialist, University of Indianapolis
• Matthew C. Wilson, Network Manager, University of Indianapolis

Abstract

Shelob was designed to stem the rapid spread of network-propagated viruses by combining several existing protocols and services. This server-based management tool, capable of removing infected computers from the network, went into production in fall of 2004, monitoring all nonwireless traffic from resident halls, computer labs, and desktop computers.

Simmons College Web Services Master Planning Process and Implementation

Session Details

Speaker(s)

• Shaun Gummere, Director of Web Services, Simmons College

Abstract

Simmons College has developed a multiyear Web services master plan that provides a planning and implementation framework, including timeline, budget, and resources, for building scalable Web services in the coming years. This comprehensive approach has yielded realistic project planning, increased resources, and outside grant funding from the Davis Educational Foundation.

Taking the Risk and Sharing the Rewards of Deploying a High-Bandwidth Optical Network

Session Details

Speaker(s)

• Christopher Greydak, Network Consulting Engineer, Cisco Systems, Inc.
• Anil Khullar, Director, Networks and Telecommunications, City University of New York
• Ethem R. Kok, Network Coordinator, City University of New York

Abstract

Solving the ever-growing demand for more bandwidth and deploying centralized university-wide academic and administrative applications requires reevaluating the wide-area network infrastructure. The constant need to upgrade circuits cost-effectively for a large urban university poses great challenges. This session will present experiences involved with deploying a metro optical network.

Understanding New Security Threats: Bots and Spyware

Session Details

Speaker(s)

• Steven Schuster, Interim Executive Director, Cornell University

Abstract

This presentation will take a close look at the newest security challenges facing network and computing infrastructures: bots and spyware. A detailed and slightly technical examination of these challenges will be presented with real-world examples. Finally, an overview of the response mechanisms and processes employed by Cornell University will be outlined.

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"Rebooting" Graduate Students' Conceptions of Teaching with Technology

Session Details

Speaker(s)

• Neeraja Aravamudan, Associate Director, Graduate Development, Northwestern University
• Mary Schuller, Manager, Northwestern University

Abstract

Northwestern University's Academic Technologies and Searle Center for Teaching Excellence collaboratively produced a graduate student teaching with technology workshop and evaluated the effect of the workshop on participants' conceptions of teaching and learning with technology. This presentation will provide an overview of the workshop and evaluation findings.

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A Community of Practice: Integrating Information and Computer Literacy at Purdue University

Session Details

Speaker(s)

• Alexius Smith Macklin, Associate Professor of Library Science, Purdue University

Abstract

Faculty and librarians at Purdue University collaborated to integrate information and computer literacy into the freshman composition curriculum. The impact of skill development on student performance was measured using both qualitative and quantitative scales, including the Information and Computer Technology Literacy Assessment developed by the Educational Testing Service.

Active Learning Techniques for an Introductory Programming Class

Session Details

Speaker(s)

• Clare C. van den Blink, Assistant Director, Cornell Information Technologies, Cornell University
• Steve Weidner, Instructional Designer, Distributed Learning Services, Cornell University

Abstract

Combining active learning techniques, Web-based learning resources, and classroom interactivity via a tablet PC, an introductory programming course was redesigned to engage students in learning to program. Instructional strategies were developed through a partnership between faculty and instructional designers in Distributed Learning Services, CIT (Cornell Information Technologies).

Blog, Blog, Blog

Session Details

Speaker(s)

• Martha M. Hocutt, Assistant Professor, Foundations and Secondary Education, University of West Alabama
• Susan Patterson, Assistant Professor, Rhode Island College
• Beverly B. Ray, Professor, Idaho State University

Abstract

Blogs are quickly becoming a force in educational settings. Among the many possible uses, this poster session will emphasize blogs as reflective or response journals for university students in a teacher preparation program. Blogs can help our future teachers implement content literacy and technology integration.

CADE: Competency Assessment in Distance Education Methodology

Session Details

Speaker(s)

• Cindy Bonfini-Hotlosz, CIO, JesuitNET, Fordham University

Abstract

The panel will provide an overview of the Competency Assessment in Distance Education (CADE) model and how it is "raising the bar" on the quality of online learning. The CADE model uses an instructional design approach that focuses on the development of higher level thinking skills--the processes and strategies used by learners to solve problems related to specific competencies.

Can E-Learning Revolutionize Quality Assessment?

Session Details

Speaker(s)

• Catherine Finnegan, Director of Online Instructional Services & Assessment, Board of Regents of the University System of Georgia
• Karen Gage, Co-COO, Wimba, Inc.

Abstract

In this session, participants will hear how new e-learning technology is allowing institutions to collect and analyze learning data that were previously unavailable, potentially revolutionizing methods for assessing learning outcomes and academic program quality. The University System of Georgia will present data from studies of online activity by students and faculty enrolled in online undergraduate courses.

Creating a Video Interview Database to Transform the Classroom

Session Details

Speaker(s)

• Dave Sheehan, Video/Multimedia Producer, Acadia University
• Conor Vibert, Associate Professor - Business Strategy, Acadia University

Abstract

How can small, geographically isolated learning institutions leverage technology to capture insights from visiting speakers and scholars? How can the mix of video streaming, executive insight, and a Web-hosted application be used innovatively to engage students in and out of the classroom? Come to this poster session and find out.

Digital Course Content: From Faculty Integration to Student Production

Session Details

Speaker(s)

• Karen Brzoska, Adjunct Faculty; Multimedia Designer, California State Polytechnic University, Pomona
• David S. Levin, Senior Director of Academic Technology, California State University, Northridge

Abstract

Faculty across the curriculum have begun to integrate multimedia into their courses. However, most student work in these courses remains traditional in its nature. Cal Poly Pomona has developed a digital media minor that encourages students to use multimedia in the expression of their learning throughout the arts, humanities, social sciences, and sciences.

E-Learning and the International Dimension of Higher Education in Europe

Session Details

Speaker(s)

• Ria K. Jacobi, Senior Consultant ICT & Higher Education, Leiden University
• Karen Jager, Educational Consultant, Erasmus Universiteit Rotterdam

Abstract

Globalization is a given fact. As a result, e-learning and internationalization are important trends in higher education. This presentation will show how Europe uses e-learning to open up the world to staff and students. We analyzed examples from top institutions and will present factors responsible for success and illustrate emerging trends.

Equal Library Opportunities: Insights for Off-Site Programs

Session Details

Speaker(s)

• Marcia Poggione, Assistant Director for Public Services, Xavier University
• Betty Ann Porter, Assistant Director for Education Services, Xavier University

Abstract

Xavier University librarians offer students in off-site programs equitable library services and support. Collaborating with faculty, the librarians establish a presence in off-site programs by linking to electronic reserves, subject guides, online chat, search strategy worksheets, instructional videos, and xu.tutor--all delivered to off-site students through the campus portal.

Evaluating a Virtual Academic Department

Session Details

Speaker(s)

• Suzanne Bonefas, Director of Special Projects, Rhodes College
• Rebecca Frost Davis, Associate Director, Professional Development Programs, National Institute for Technology in Liberal Education
• Susan Frost, Vice Provost, Emory University
• Deborah Olsen, Associate Professor, Virginia Tech

Abstract

Sunoikisis, a virtual classics department formed by classicists at 13 liberal arts colleges, blends on-campus teaching with distributed, online, interinstitutional instruction. This evaluation studies Sunoikisis by examining the gains and challenges to institutions and asks how institutions can sustain liberal arts education values while increasing reliance on technology in the classroom.

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Facilitating Deep Learning in the Adult Online Learner

Session Details

Speaker(s)

• Fabio J. Chacon, Director of Academic Computing and Distance Education, Bowie State University

Abstract

Strategies available to the online instructor for promoting deep learning in adult learners, derived from applied research and teaching practice at SUNY Empire State College, will be discussed. The panelists advise a dual focus on internal knowledge organization and interactions with students. Participants are encouraged to compare and contrast the strategies.

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Fluency in Information Technology: Setting Expectations and Understanding Students' Learning Needs

Session Details

Speaker(s)

• Dr. Braddlee, Dean of Libraries, Academic Technology and Online Learning, Mercy College
• Gail Matthews-DeNatale, Interim Director, Academic Technology, Simmons College

Abstract

Simmons College's IT Task Force will present (1) its development model, (2) a framework for fluency in information technology (FIT) that articulates desired learning outcomes for liberal arts graduates, and (3) an assessment instrument we developed for ascertaining incoming students' FIT. The assessment emphasizes higher order thinking over basic technical skills.

Initial Assessment of a Classroom Personal Response System at Old Dominion University

Session Details

Speaker(s)

• Paula Jamison, Assistant Director, Classroom Central and Customer Support, Old Dominion University
• Scott Sechrist, Associate Professor, Nuclear Medicine Technology Program, Old Dominion University

Abstract

Old Dominion University implemented a wireless, infrared personal response system (PRS) in several courses during the 2004-2005 academic year. This presentation will describe the system selection process, faculty training, and the results of a faculty/student survey regarding the initial use of the system. The PRS system will also be demonstrated.

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Intelligent Agent Assistants

Session Details

Speaker(s)

• Charles S. Knode, Professor, University of Maryland University College
• Jon-David Knode, Lecturer, Towson University

Abstract

This presentation will demonstrate several developed intelligent agent applications, designed to function as virtual assistants to provide user support. Interacting in a natural language conversational manner, these agents supply information immediately to students and faculty. Over time, the agents incrementally become "smarter" and more capable of providing better information.

Keeping Faculty Development Relevant: Leading and Responding to Institutional Change

Session Details

Speaker(s)

• John Moore, Senior Director, Strategy and Planning, Virginia Tech
• C. Edward Watson, Director, Professional Development and Strategic Initiatives, Virginia Tech

Abstract

As strategic plans shift and faculty needs evolve, faculty development programs must respond accordingly to continue to function as relevant catalysts for change. This presentation will provide an evocative case study of Virginia Tech's Faculty Development Institute, a program that has successfully evolved over 10 years in a dramatically changing university environment.

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Tablet Computing in the Classroom: Three Instructional Applications

Session Details

Speaker(s)

• Ken Graetz, Director, Teaching, Learning, and Technology Services, Winona State University

Abstract

The Winona State University laptop program migrated to tablets in 2004. Would instructors find value in tablet computing? By December, 51% were using pen features frequently for academic purposes. Three classroom applications emerged as most valued. These will be demonstrated, and faculty support options will be presented.

Tomorrow's Doctors Today: Delivering Distributed Learning Technology and Digital MDs

Session Details

Speaker(s)

• Dan Zollmann, Principal, AMBiT Consulting, Inc.

Abstract

Advanced videoconferencing and e-learning technologies have been vital to the successful deployment of a distributed medical education program in British Columbia that includes three research universities and several regional hospitals. We describe how the technology solutions of this innovative program are providing the significantly added benefit of technologically savvy MDs.

A Collaborative Approach to Upgrading to an IP-Based Call Center

Session Details

Speaker(s)

• Denise Nahas, Director, IT Customer Services, McGill University
• Louis Richer, Associate Director, NCS Voice Technologies, McGill University

Abstract

The time had come for McGill University to migrate from an antiquated call center to a modern IP-based, full-featured system. Learn about the process, how deliverables were identified, how a repeatable deployment model was developed, and how we provided in-house expertise in the areas of management, application integration, and training.

A Wireless Identity Management Kiosk

Session Details

Speaker(s)

• Gary Bernstein, Director, Network & Communications Services, McGill University
• Eliezer Grinberger, Software Engineer, Network and Communications Services, McGill University

Abstract

More than 50% of all calls to IT help desks deal with password resets. We will describe an in-house-developed, wireless kiosk application that leverages off our campus identity card system and allows users to securely obtain and change their Uniform McGill Identification credentials. Variations of this system, such a wireless tablet-based student examination room audit, will be described.

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Academic Applications of PKI

Session Details

Speaker(s)

• Robert J. Brentrup, Associate Director, Technical Services, Dartmouth College

Abstract

In conjunction with deploying a campus-wide public key infrastructure (PKI), Dartmouth College is developing academic applications based on it. This presentation will demonstrate working applications and discuss the issues that arose in their implementation.

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AXIO CMS: Change Your Mind About Course Management

Session Details

Speaker(s)

• Rob Caffey, Director of Mediated Education, Kansas State University
• Scott Finkeldei, Associate Director, Mediated Education, Kansas State University

Abstract

The AXIO course management system is a "community source" J2EE project. Built by and for higher education, this full-featured CMS has been used at several institutions for more than three years. The tools and features are impressive, but the community development model will change the way you look at CMS systems.

Best Practices for Supporting Customers with Homegrown Portal Solutions

Session Details

Speaker(s)

• Douglas Kahn, Assistant Dean for Instructional Technology, Suffolk County Community College

Abstract

Portals offer powerful convergence of information. How does an institution with tight budget constraints build the most effective portal? Suffolk County Community College will share how business processes were targeted and redeployed on the Web to effect a transformation of customer service to the institution.

Beyond the Basics: Maximizing Your Portal Investment

Session Details

Speaker(s)

• Janice M. Forsstrom, CFO/VP of Administration, North Shore Community College
• Gary W. Ham, Chief Information Officer, North Shore Community College

Abstract

Your portal transformed your institution with access to information. Now what? North Shore Community College, 2004 "Best of the Web" winner, shares planning strategies and implementation techniques to go beyond the basics of online registration and grading to create a thriving educational and community resource of services and communication.

Bringing It All Together: Student IT, Residence, and Lab Support

Session Details

Speaker(s)

• Sean Bababeigi, Software Developer / System Support Specialist, Seneca College of Applied Arts and Technology
• Louis Koutsovitis, Chief Technology Officer, Seneca College of Applied Arts and Technology
• Clare Vozza, Manager, Client Services & Computing Commons, Seneca College of Applied Arts and Technology

Abstract

Having to juggle an exponential growth of IT support demands ranging from student issues to residence network access and monitoring to multiple-campus support made clear the need for an accessible, expandable, reliable, and all-inclusive tool to manage these demands. Find out how Seneca handled the challenge of bringing it all together into a one-stop utility aptly named TrackITT (Information Technology and Telecommunications).

Can Your IT Help Desk Staff for Peak Periods? Ours Can't, But We're Still Very Effective!

Session Details

Speaker(s)

• Kim Huynh, Senior Manager - Service Desk, Training, Communication & Tools Implementation, McGill University
• Denise Nahas, Director, IT Customer Services, McGill University
• Jacques P. Pailliere, Team Lead, ICS Customer Support, McGill University

Abstract

In September 2004, our help desk load was two-and-a-half times greater than during the rest of the year, yet compared to previous years our support staff and customer satisfaction remained positive during that critical time. Learn about our organization and the planning efforts required to support peak periods. We will explore using tools, measuring performance, and keeping the community informed.

Deploying SharePoint: A View from Four Colleges

Session Details

Speaker(s)

• Steve Heftman, Information Technology Specialist, Winona State University
• Edward Kelty, Vice President/CIO of Information Services, Rio Salado College
• Anne Vaassen, Director of Web Development, Loras College
• Ann Watts, Instructional Design Coordinator, Des Moines Area Community College

Abstract

SharePoint is a versatile portal that fits any type of institution. Loras College, Winona State University, Rio Salado College, Des Moines Area Community College, and Vanderbilt Law School have found their own uses for this potent, unique communication software. College representatives will discuss the broad spectrum of utility they have found it to possess.

Developing a Faculty-Friendly Course Management System Migration Plan

Session Details

Speaker(s)

• Ken Graetz, Director, Teaching, Learning, and Technology Services, Winona State University

Abstract

Most course management system migration plans are designed by IT professionals to maximize system stability versus user knowledge and skills transfer. The Winona State University E-Learning Center developed and implemented a successful, faculty-friendly plan for migrating to a new CMS. This plan, assessment data, and lessons learned will be presented.

Dotting the I's and Crossing the T's: A Strategic and Collaborative Approach to Learning Management System Support

Session Details

Speaker(s)

• Marie Fosello, Director of Online Learning, New Jersey City University
• Phyllis Szani, Assistant Vice President for Information Technology, New Jersey City University

Abstract

By merging the standards and best practices of the two ITs, information technology and instructional technology, the New Jersey City University (NJCU) departments of Information Technology Services and Online Learning have forged a strategic and collaborative partnership to deliver enterprise learning management system support. This strategy includes quality teaching and learning support, a robust technical infrastructure, and data integration with administrative systems.

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E-Board: Real-Time Event Information Display for a Clutter-Free Campus

Session Details

Speaker(s)

• Michael Slaven, Programmer / Analyst, Teachers College, Columbia University
• Barbara Torney, Director of Administrative Information Services, Teachers College, Columbia University
• Yvonne C. Westfall, User Services Consultant II, Teachers College, Columbia University

Abstract

To counter the proliferation of hallway easels and poster boards, Teachers College is creating a real-time, large-screen display system to give students and visitors easy access to information about events occurring on campus. In the process, multiple calendar systems are being tied together into a single, integrated application.

Implementing a Content Management System

Session Details

Speaker(s)

• Catherine L. Langlais, Director, Admin. Info. Tech Services, Colby College

Abstract

Colby College has implemented a content management system in conjunction with a Web site redesign. This was done to give general users the ability to manage their own content while maintaining site security, design, and consistency in navigation. Features such as revision control, approval processes, and data management have resulted in a more efficient and up-to-date Web site presence for our college.

Institutional Business Warehouse

Session Details

Speaker(s)

• Bee Guan Tan, Assistant Director, National University of Singapore

Abstract

This presentation will discuss an institutional business warehouse with nonvolatile contents and consistent data definitions that provides the ability to perform analyses and supports management staff with dashboard indicators to facilitate decision making and monitoring of activities.

Managing Evolving Content Along a Publication Continuum

Session Details

Speaker(s)

• Alex Chapin, Principal Curricular Technologist, Middlebury College

Abstract

Segue is a content management system modeled on Web logs (blogs) that is designed for evolving publications. It is complemented by Concerto, a digital assets management system, that focuses more on completed publications. When integrated, these systems can provide support for both individual and institutional digital repositories along a publication continuum.

Sharing WebCT Vista State-Wide: The First Steps

Session Details

Speaker(s)

• Brian Ormand, Director, ICT Strategic Relations, New Mexico State University

Abstract

New Mexico is just beginning a multiyear WebCT Vista deployment as a shared resource for more than 30 institutions via three hosting centers. This presentation will outline the development of the state funding proposal, implementation planning, and progress to date.

Support and Training: A Model for End-User Self-Sufficiency

Session Details

Speaker(s)

• Celeste M. Schwartz, Vice President for Information Technology, Montgomery County Community College

Abstract

In higher education the integration of technology into teaching, learning, and student support services will continue to expand. This poster session will highlight a new IT organizational structure designed to ensure end-user self-sufficiency and success through an organizational redesign of the IT help desk, support, training, and documentation.

Transforming Library Academic Reserves: Using the Blackboard Content System for Streamlined Access

Session Details

Speaker(s)

• Terry W. Brandsma, IT Librarian, University of North Carolina Greensboro
• Gerardo Garcia, Instructional Technology Specialist, University of North Carolina Greensboro
• Ray C. Purdom, Director, University Teaching and Learning Center, University of North Carolina Greensboro

Abstract

Learn how to integrate library electronic reserves into Blackboard courses through Blackboard’s Content System. UNC Greensboro has customized and implemented one-click access to library “e-reserves” through the Blackboard course menu. Additionally, a unique Library Tools folder was developed to streamline the process of loading library content.

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Whose System Is It, Anyway? Partnering with Faculty in Administrative System Projects

Session Details

Speaker(s)

• Rick Bunt, CIO and AVP, Information and Communications Technology., University of Saskatchewan
• Lea Pennock, University Secretary, University of Saskatchewan

Abstract

Implementing a major administrative system is more than a technical exercise, especially in a university environment. For such a project to succeed, it is important to gain the support of campus colleagues and to cultivate their support through the process of change to institutional processes and practices the new system will require.

Winner: 2005 Award for EDUCAUSE Quarterly Contribution of the Year. Award sponsored by SunGard SCT, An EDUCAUSE Platinum Partner.

Applying the IT Service CMM model in a University Service Delivery Environment

Session Details

Speaker(s)

• Alan McCord, Executive Director, eLearning Services, Lawrence Technological University
• William Wachob, Director - IT Special Projects, Lawrence Technological University

Abstract

The IT Service Capability Maturity Model (ITS-CMM) is an emerging standard for assessing the capabilities of IT service organizations. We will discuss our experience in applying the ITS-CMM to an IT service delivery environment, specifically a centralized help desk. This help desk is the primary point of contact for our nearly 3,000 IT users.

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Are Students Listening? The Impact of a Legal Online Music Service on Student Attitudes Toward Illegal File Sharing

Session Details

Speaker(s)

• Dave Pecora, Associate Director, Customer Support, Information and Technology Services, Rochester Institute of Technology

Abstract

Many universities have implemented online music services for students. But is this working? At the Rochester Institute of Technology, we have combined the implementation of an online music service with an academic study of student attitudes toward illegal file sharing and other forms of computer crime.

Inspiring Leadership: It's Not About the Power

Session Details

Speaker(s)

• William F. Evans, Associate Professor, James Madison University

Abstract

Despite a plethora of leadership books on the market, there are currently no books dedicated to sharing practical and essential leadership concepts companioned with powerful inspirational stories from everyday leaders. Inspiration drives action and serves as a catalyst for transforming lives. The greatest leader's results are inspiration based.

Privacy: In the Library and on the Web

Session Details

Speaker(s)

• Marcus Killman, Librarian and Department Head, University of Central Florida
• Jeannette Ward, Associate Director for Collections and Technical Services, University of Central Florida

Abstract

We will discuss the historical and current privacy expectations for library patrons, the reality of privacy rights when library resources provide links to the larger world on the Web, and privacy policies and use of personal information--such as searches, research areas, and institutional affiliation--gathered by online providers of information.

Taming the P2P Controversy: Strategies, Insights, and Realities

Session Details

Speaker(s)

• Melisa Brown, Assistant Director, Educational Technology Center, University of Rochester
• Kimberly A. Milford, Special Projects Assistant, Indiana University
• Amelia A. Tynan

Abstract

The problem of unauthorized peer-to-peer (P2P) file sharing continues to receive controversial attention in colleges and universities, the entertainment industry, government, and media. The presenters will share a case study and discuss the broader implications of P2P in shaping digital policy on campus, including privacy, ethics, and academic culture.

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The Challenges and Opportunities of Integrating IT with Institutional Missions at Catholic Colleges and Universities

Session Details

Speaker(s)

• Robert H. Clapp, Vice President for Information Technology & CIO, Le Moyne College
• Kathy J. Lang, Chief Information Officer, Marquette University
• Thomas D. Skill, Associate Provost & CIO, University of Dayton
• Brian A. Young, VP for Information Technology & CIO, Creighton University

Abstract

This panel presentation will address the unique challenges and opportunities that Catholic colleges and universities face as they strive to build and sustain excellence in their IT operations within the context of their institutional mission. This panel presentation will explore the risks and benefits of IT to the overall institutional strategy at four campuses and will discuss the initiatives and tactics employed by each school.

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The Edge and How to Get It

Session Details

Speaker(s)

• Kimberly Brookes
• Robert M. Kuhn, Higher Education Technology Executive

Abstract

Nicholas Carr's article titled "IT Doesn't Matter" set off a heated debate in technology circles. But from the first, there has been considerable confusion about what it means for something to "matter." This presentation will define different meanings behind statements that technology does (or doesn't) matter, largely to inform and stimulate discussion among those present.

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The Four Pillars: A Framework for Improving IT Management

Session Details

Speaker(s)

• Anne Scrivener Agee, Vice-Provost for Information Technology and Chief Information Officer, University of Massachusetts Boston
• Robert Nakles, Executive Director, ITU Security and Project Management Office, George Mason University

Abstract

Technical skills alone are not enough to run an effective IT organization. This session will explore George Mason's "four pillars" of effective management, a program designed to improve the management skills in the organization by identifying specific managerial competencies and providing resources to help managers achieve the competencies.

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The State of Student Technology Services Four Years After an EDUCAUSE Award

Session Details

Speaker(s)

• Tamara Edmond, STS Manager, University of Wisconsin-Milwaukee
• Bruce Maas, Chief Information Officer, University of Wisconsin-Milwaukee
• John McCarragher, Associate CIO, University of Wisconsin-Milwaukee
• Beth Schaefer, Assistant Director, Client Services, University of Wisconsin-Milwaukee

Abstract

In 2001, the University of Wisconsin-Milwaukee was recognized with an EDUCAUSE award for an innovative work-based learning program for student IT employees. Since then, the issues impacting IT organizations have changed. Although still a critical component of campus technology support, the program has adapted in response to stakeholder needs.

Training Matrix: An Organizational Approach to Developing Your Staff

Session Details

Speaker(s)

• Diane Butler, Assistant University Librarian for IT, Rice University
• Terry Graham, Instructional Technology Development and Support Coordinator, Rice University
• Andrea M. Martin, Director, Enterprise Applications, Rice University

Abstract

As technology changes, training staff is vital to supporting your customers and maintaining good employees. At Rice University, the training matrix evolved from a team of diverse staff who worked to define core competencies for each IT job. A visual tool, the matrix also promotes cross-training and personal growth.

Whose E-Mail Is It, Anyway?

Session Details

Speaker(s)

• Leslie P. Hitch, Academic Specialist CPS, Northeastern University

Abstract

Halfway through the millennium's first decade, institutions still mistakenly separate traditional academic policies from their technological recasting. "Official e-mail" is an example of how electronic delivery blurs, and sometimes clashes, with the fierce autonomy characteristic in higher education. This presentation will outline how official e-mail obscures distinctions between technology and policy.

Measuring Institutional Success: An E-Portfolio for Accreditation and Assessment Outcomes

Session Details

Speaker(s)

• Vivienne Carr, Assistant Professor, Seton Hall University
• David W. Middleton, AVP, Finance & Technology, Seton Hall University
• Rosemary Skeele, Professor, Director Graduate Studies and Special Programs, Seton Hall University

Abstract

Seton Hall University has expanded the functionality of Blackboard, a course management system with an e-portfolio, through internal development of assessment modules that gather data for quantitative and qualitative evaluation. This enterprise solution organizes student products by standards, tracks progress, and aggregates data for interpretation and presentation to accrediting agencies.

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MOLE: The McGill OnLine Course Evaluation Project

Session Details

Speaker(s)

• Anthony C. Masi, Provost, McGill University
• Rittu Sehgal, Project Administrator, McGill University
• Laura R. Winer, Associate Director, Teaching and Learning Services, McGill University

Abstract

This presentation will describe McGill's ongoing project to develop an online method of collecting course evaluation data and reporting results to faculty and administrators. Data from five terms of use will be presented, and the strategy used to introduce the new system will be described and analyzed.

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New Distance Learning Menu: Have It Your Way

Session Details

Speaker(s)

• David Chard, Manager Instructional Resources/Sr. Telecom Engineer II, Michigan Technological University
• Patricia A. Lins, Director, Educational Technology & Online Learning, Michigan Technological University

Abstract

Michigan Tech University deployed new distance learning creation tools that focus on ease of use, on-demand delivery, multiple platforms, and high-quality audio/video. The delivery mix is now a full menu of choices for distance learning customers controlled by a Crestron touch screen including MediaSite Live, MPEG2, and other solutions that will be demonstrated.

On-Demand Biology for the Masses: Teaching a High-Enrollment Course More Effectively with BIONet

Session Details

Speaker(s)

• Matthew Parks, Lecturer, Biological Sciences, University of Idaho
• Margaret Ricci, Lecturer, University of Idaho
• David Schlater, Manager, Educational New Media, University of Idaho

Abstract

Teaching introductory biology to students with diverse interests poses challenges to students and instructors. Find out how the University of Idaho changed the culture of a science classroom. BIONet uses online lectures, animations, interactive exercises, quizzes, and more to address critical thinking skills, application of knowledge, and collaborative thinking.

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Online Evaluation Prototype for E-Learning Nursing Session Details

Session Details

Speaker(s)

• Barbara G. Covington, Associate Dean, Information & Learning Technologies and Associate Professor, University of Maryland, Baltimore
• Carol A. O'Neil, Assistant Professor, University of Maryland, Baltimore

Abstract

The University of Maryland School of Nursing developed and piloted a new model for assessing and evaluating online courses that includes prerelease course review, assessment of learner's technology skills and need for feedback, and summative course and student evaluation measures. The model, tools, and lessons learned will be presented.

Perspectives on a Visual-Map-Based E-Portfolio System

Session Details

Speaker(s)

• Paul Kim, Chief Technology Officer, School of Education, Stanford University

Abstract

A newly developed Web-integrated portfolio system employs a visual mapping approach in the process of creating, collecting, organizing, distributing, sharing, and archiving learning objects and student works. This poster session highlights the system design concepts and various case studies involving e-portfolio activities.

Standards of E-Learning Excellence: A Model for Quality Control in Distance Education Programs

Session Details

Speaker(s)

• Joshua D. Baron, Director, Academic Technology and eLearning, Marist College
• Elena Collins, Assistant Director, Academic Technology and eLearning, Marist College
• Joanna Fivelsdal, Academic Technology Support Specialist, Marist College
• Christina Royal, Executive Director, eLearning & Innovation, Cuyahoga Community College

Abstract

Standards of e-learning excellence represent a model by which institutions of higher education can provide faculty with the freedom to dictate the content to be studied in online courses while providing an overarching framework to ensure that the design and delivery of this content is aligned with best practices.

Student Evaluation of Courses and Faculty: New Software, New Approach

Session Details

Speaker(s)

• Stephen C. Ehrmann, Vice President & Director, The Flashlight Program, The TLT Group
• Elizabeth Reed Osika, Asst. Professor, Chicago State University

Abstract

The BETA project is working with 10 institutions to transform student evaluation of courses and faculty. Students in each course receive a unique Web-based survey (questions authored by the institution, the department, and the faculty member). Authors can protect data, even from other authors of the same survey. Project workshops and guidelines help assure high response rates.

Taming Technology with Collaborative Teaching

Session Details

Speaker(s)

• Samuel A. Burns, Content Coordinator, University of Texas at Austin
• J. Patrick Williams, Doctoral Student/ Assistant Instructor, University of Texas at Austin

Abstract

Information in cyberspace employs a team-taught approach to technology and information fluency instruction, providing just-in-time curriculum to undergraduates. To meet the demands of moving the course online and to accommodate larger classes, we have developed a scalable system of multilevel student support involving a collaborative team of instructors and teaching assistants.

Technology Buffet: Serving Up Technology in a Learning Environment

Session Details

Speaker(s)

• Dennis J. Bradley, Director of Desktop Systems and Learning Technology, Edinboro University of Pennsylvania
• Cori Dunagan, Instructional Designer, Edinboro University of Pennsylvania

Abstract

Technology buffets are an alternative to the traditional, not-well-attended, prescheduled, technology training events. These "buffets" entice techno-shy faculty to attend and overcome that "first step" to using technology to enhance learning. This technique also provides an effective tool to assess which technology topics are most important to your faculty.

The Mobile Learner: Impact on Curriculum, Department, and Institution

Session Details

Speaker(s)

• John P. Campbell, Associate VP of the Rosen Center for Advanced Computing, Purdue University
• Edward J. Evans, Director of Software Services, Purdue University

Abstract

Purdue's seventh-ranked landscape architecture program partners with the central IT unit on a one-year program to determine how tablet PCs impact the curriculum, the department, and the institution. The prototype addresses questions required to create a sustainable mobile learning program across the university.

Universal Design and the Web: Strategies and Techniques

Session Details

Speaker(s)

• Terrill Thompson, Technology Accessibility Specialist, University of Washington

Abstract

Universal Web design is the practice of designing and developing Web content that is accessible to the broadest possible audience, including people with disabilities. This presentation will provide strategies for addressing Web accessibility on postsecondary campuses, plus techniques regarding the accessibility of HTML, Adobe PDF, Macromedia Flash, and multimedia.

What's Going on Out There? An Electronic Assessment in the Field

Session Details

Speaker(s)

• Adam B.A. Finkelstein, Educational Developer, Teaching and Learning Services, McGill University

Abstract

In this presentation we will demonstrate a field assessment tool developed at McGill University that tracks the progress of students by a multidisciplinary team. The tool provides both qualitative and quantitative data over time and is based on structured objectives and predefined curricular competencies.

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Will You Miss Me When I'm Gone?: Do Libraries and Information Technology Centers Still Need Each Other?

Session Details

Speaker(s)

• Andrew C. Lawlor, Associate VP, Technology & Communications, Edinboro University of Pennsylvania
• John Widner, Reference Librarian, Edinboro University of Pennsylvania

Abstract

A decade ago, we surveyed information technology centers and libraries in the Pennsylvania State System to gauge the level of cooperation. With extensive changes in technology, particularly in the library during the past 10 years, how have libraries and information technology centers cooperated? Is there still a need for this relationship?

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