The programming was excellent, and the hospitality unparalleled.

Conference Speakers

Speaker	Session
Dana Abbott	Administrative Information Systems: Post-ERP Issues
Tom P. Abeles	Phoenix Rising: A Portal for New Ideas in Education
Stephen R. Acker	Living to Tell the Tale: Surviving the CMS Implementation
	Stewardship of the Information Commons: Cultural, Service, and Operational Issues
Mark C. Adams	From 0 to 500--Implementing Voice over IP Phones
Ashok K. Adiga	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Anne Scrivener Agee	Culture Change: What IT Takes to Create a Quality Customer Service Environment
	Seminar 01F - The Whole Is Greater Than the Parts: Models for Systemic Transformation of Teaching and Learning PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Seminar 12A - Culture Change: What IT Takes to Create a Quality Customer Service Environment PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Robert Agnew	Net Improvement
Lorri Ahlert	Moving Your Paperwork Online
Faizan Ahmed	Road Map to myRutgers, A University Portal
Ralph Alberico	Summer Online Courses: A Novel Approach to Expanding Distance Learning Enrollments
Eric Alborn	Business Schools and Colleges IT Officers
Jack Alilunas	No More Paper, No More Stamps: Targeted Communications in the myWSU Portal
Michael Allington	GameFest: IT and Students Meeting Halfway
Alice Anderson	Technology Accessibility Policies in Higher Education
Greg Anderson	Management by Fact: Benchmarking University IT Services
Carolyn Argentati	Simple Strategies for an Effective Online Tutorial
Marina Arseniev	Combating Stovepipes: Implementing Workflow in a uPortal Environment
	Enterprise Architecture Implementation: Practical Steps Using Open-Source Tools
Lanny Arvan	Living to Tell the Tale: Surviving the CMS Implementation
Rachel Aschmann	"Do It Yourself" Project Portfolio Management
Mark Askren	Access Management Case Study: Adding Decentralization and Eliminating Paper
	Combating Stovepipes: Implementing Workflow in a uPortal Environment
Cheryl Ast	Moving Your Paperwork Online
Charles Augustine	Backing Up Is Hard to Do: Making Campus-Wide Backup Self-Sustaining
J. Gary Augustson	Influencing National Telecommunications Strategy
Alan Aycock	Seminar 03P - Getting Faculty Ready for Hybrid/Blended Teaching PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Linda L. Baer	Whose Domain Is It? Approaching Portals as an Integrating Entity
Hetty Baiz	Project Management Templates That Work for Us
Alicia F. Balsera	Seminar 02F - Building Successful Enterprise Information Portals PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Cesar Bandera	Object-Oriented E-Education for PK-16 Students and Teachers
Diane H. Barbour	Community Source Enterprise Application Integration with Web Services and Portals
	Enterprise-Wide Portals
Carole A. Barone	Meet EDUCAUSE Senior Fellow Carole A. Barone
Tammy Barr	Managing Your DNS and DHCP with Maintain
	Tactics for Stopping Spam and E-Mail Viruses
James E. Barry	Post-Implementation Evaluation of an ERP/SIS
Charles R. Bartel	Seminar 08F - Implementing a Campus-Wide Wireless LAN: Considerations and Practices PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Surveying the Digital Landscape
Anneke Bates	Blackboard Inc., An EDUCAUSE Platinum Partner - Blackboard Trainers' Best: Tips from our Experts
	Blackboard Inc., An EDUCAUSE Platinum Partner - Customizing the User Experience with the Blackboard Portal System (Release 6.2)
Trent Batson	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Steven Baumgart	Using Grant Funding to Sustain Open Source: Rakim, Its Conversion, and the Horde Project
Michael J. Beahan	Peer Tutoring Center for Student Competencies: Integrating Research, Writing, and Multimedia Support
Robert J. Beck	Object-Oriented E-Education for PK-16 Students and Teachers
Andrea Beesing	Seminar 03F - The Pieces and the Puzzle of IT Policy Development PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Yvonne M. Belanger	Planning and Sustaining Comprehensive Evaluations of Instructional Technology Support Programs
Mardecia S. Bell	Seminar 11F - Disaster Recovery and Business Continuity in a University Environment PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Brendan Bellina	Directory-Enabling Applications: Techniques from the Trenches
Kathleen Bennett	Seminar 09A - Corralling Educational Content: From Learning Objects to Knowledge Networks PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Paul F. Bergen	A Cat-Herding Tale: Forging a Single Course Management System
Douglas Berger	An Integrated Course Management Tool: Mission Impossible? Mission Critical!
William A. Bernard	Full Eradication of Social Security Number as an Identifier: A One-Year Case Study
Steve Bernhisel	One Institution's Assessment: Faculty vs. Student Expectations of Information Literacy Knowledge and Skills
Gary Bernstein	Card Access Systems and IT: The Perfect Marriage
David Berque	Fostering Classroom Engagement with Electronic Whiteboards, Tablet PCs, and DyKnow VISION
Gary R. Bertoline	Reshaping the IT Mission in Research: Building a Faculty-Driven Campus Computational Grid
Carolyn J. Berzai	A Comprehensive Reporting Environment for an ERP Implementation
Morris W. Beverage, Jr.	Seminar 10F - Balanced Leadership: The Role of Behavior Styles and Emotional Intelligence PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Cheryl L. Bielema	Seminar 04F - Using Data to Get More Value from Your Course Management System PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Eric Bird	Administrative Systems Management
	Administrative Systems Management
Kenneth S. Blackney	Charting New Frontiers: The Mobile Digital Campus
Craig Blaha	Web Portals
Douglas Blair	Seminar 02F - Building Successful Enterprise Information Portals PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Betsy Blythe	Decision Support/Data Warehousing
Earving L. Blythe	Influencing National Telecommunications Strategy
Jerry Boles	Moving Your Paperwork Online
Justin Bonzo	Virtual Lessons Learned: Computerized Patient Simulation in a Distributed Curriculum
Michael Boyle, Jr.	Unifying Brand Through Web Content Management
Dr. Braddlee	Technology Planning and Information Fluency: A Successful Model for Universal Adoption
Christopher Bradie	Identity Theft and Other Privacy Threats: Issues and IT Implications
Kari Branjord	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Mark Brodsky	eCollege, An EDUCAUSE Bronze Partner - Outsourcing E-Learning to Improve the Bottom Line
Amy K. Brooks	Next-Generation Enterprise Directory at the University of Michigan
Lois Brooks	Teaching and Learning
Alexander Brown	Microsoft Corporation, An EDUCAUSE Gold Partner - The Pursuit of IT Security: Lessons Learned
Gary Brown	Transformative Assessment
Jacqueline Brown	Musings of a Curious Mind
Malcolm B. Brown	Library/IT Partnerships
	Peer Tutoring Center for Student Competencies: Integrating Research, Writing, and Multimedia Support
	Seminar 04P - Planning Collaborative Facilities: Creating New Opportunities and Spaces PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Nick Brown	A Cat-Herding Tale: Forging a Single Course Management System
Sydney Browne	Servicing the Multimedia Classroom: A Case Study in Design
John Bruggeman	edACCESS
	Seminar 13A - Security and Identity Management for Small Colleges PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Mark S. Bruhn	Security, Privacy, and Identity Management
John E. Bucher	Seminar 08A - Some Basics of IT Management: Challenges, Opportunities, and Solutions PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Strategic Planning for IT
Marcus Buckingham	The One Thing You Need To Know - Sponsored by SAP Public Services
Donald P. Buckley	Hypertext for the Humanities: Enabling Scholarly Investigation, Interpretation, and Creativity
Christopher Blaire Bundy	From Strindberg to Gyuto Monks: A Showcase of Simple Streaming Solutions
Lisa Burke	The Architecture of an Idea: The Information Commons and the Future of the Academic Library
Laurie L. Burns	Internet2 and The Quilt
Christie Burton	Automate the Curriculum Proposal Process and Maintain Academic Integrity
John Cain	Incorporating a Faculty Resource Center in WebCT
Ginny B. Cake	Campus Pioneers of Online Music and Movies
Barbara Calhoun	Jenzabar Inc., An EDUCAUSE Gold Partner - Proactive Alerts to Key Performance Indicators are Just a Click Away
	Jenzabar Inc., An EDUCAUSE Gold Partner - Proactive Alerts to Key Performance Indicators Are Just a Click Away
Darren Cambridge	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Matt Campbell	Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology
Michael Caputo	Beyond Lecture Notes: High-End, High-Stakes Online Learning
Colleen Carmean	Next-Generation Course Management Systems: Beyond Accidental Pedagogy
Jeffrey Carpenter	Planning for Successful Students
Stephen Carson	Measures of Success: Evaluating MIT OpenCourseWare
	The Impact of Open Sharing: MIT OpenCourseWare
Dale Carter	A Comprehensive Reporting Environment for an ERP Implementation
Judith Borreson Caruso	Making Online Transactions Legal, Enforceable, and Secure with E-Signatures: What Is Required, When, and Why?
	Students and Information Technology: Findings from ECAR
Jean Caspers	One Institution's Assessment: Faculty vs. Student Expectations of Information Literacy Knowledge and Skills
Johnette Lynn Caulfield	Seminar 03P - Getting Faculty Ready for Hybrid/Blended Teaching PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Robert W. Cavenagh	Migrating to Databased Delivery of Digital Content
Stephen Cawley	Whose Domain Is It? Approaching Portals as an Integrating Entity
Fabio J. Chacon	Making the Most of What We've Got: Managing Digital Content from Online Courses
Tom Chaves	SunGard SCT, An EDUCAUSE Platinum Partner - Empowering the Campus Community: Information Access and Business Intelligence Solutions
	SunGard SCT, An EDUCAUSE Platinum Partner - Empowering the Campus Community: Information Access and Business Intelligence Solutions
Huapei Chen	Microsoft Corporation, An EDUCAUSE Gold Partner - The Pursuit of IT Security: Lessons Learned
Sarah Cheverton	A Collaborative Approach to Faculty Development
Kathleen Christoph	Living to Tell the Tale: Surviving the CMS Implementation
Tammy L. Clark	How Do You Create a Successful Information Security Program? Hire a Great ISO!
Bill Clebsch	Management by Fact: Benchmarking University IT Services
Mary Jane Clerkin	Media-Rich Interactive Courses and Sites for Student and Faculty Support
Cheryl Cline	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience Productivity Gains with Workflow Management
	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience Productivity Gains with Workflow Management
Shawn F. Clouse	Collaboration at New Heights
Hamish Coates	The Influence of Learning Management Systems on Campus-Based Undergraduate Student Engagement
Kathleen Collins	Bringing Digital Audio Editing to the Masses
Sharon Collins	Breaking Physical Barriers in the Deliverance of Rural Medicine
Dan Comden	Technology Accessibility Policies in Higher Education
Robert S. Cominsky	SunGard Collegis - Best Practices for Administrative Systems Selection and Implementation
John Coniglio	Servicing the Multimedia Classroom: A Case Study in Design
James Conley	Detailed Analysis of Ohio University Internet Border Traffic
Thomas Conley	Detailed Analysis of Ohio University Internet Border Traffic
Michael Conlon	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Joel P. Cooper	Middleware
Chris Coppola	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Donald Cordner	Seminar 09P - Patch Management in Academe: Getting the Distributed United PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Cynthia L. Corritore	A New Approach to Course Management: Getting Groovy!
Joseph L. Cosgriff	Seminar 11F - Disaster Recovery and Business Continuity in a University Environment PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Deborah Cotler	Faculty as Authors of Online Courses: Support and Mentoring
Wesley Craig	Next-Generation Enterprise Directory at the University of Michigan
Hudnall R. Croasdale	Internet2 and The Quilt
Dennis J. Cromwell	Seminar 07A - Open Source: Is It Right for Your Institution? PLEASE NOTE: Separate registration and fee is required to attend this seminar.
James E. Cunningham	Developing an Effective and Affordable Security Infrastructure in a Small College Environment
Patrick Czupik	Seminar 06P - Integrating Student Laptop Initiatives into the Classroom Experience PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Cecilia R. d'Oliveira	Open Source and Course Management Systems
Francesco de Leo	Self-Service Residence Hall Problem Reporting and Tracking
Peter B. DeBlois	Newcomer's Orientation
Jane DelFavero	HIPAA Security: Fitting the Pieces Together
Barbara I. Dewey	Seminar 04P - Planning Collaborative Facilities: Creating New Opportunities and Spaces PLEASE NOTE: Separate registration and fee is required to attend this seminar.
D. Teddy Diggs	Meet EDUCAUSE Editors Teddy Diggs and Nancy Hays
	Meet EDUCAUSE Editors Teddy Diggs and Nancy Hays
James W. Dillon	When the Bits Hit the Fan: Managing Data Security and Privacy
Emilio DiLorenzo	Seamless University: Physically Consolidated, Logically Distributed
	Surveying the Digital Landscape
Gary Dobbins	Effective Practices for Network Security
David W. Dodd	Seminar 05F - The Critical Role of Leadership in Successful IT Management PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Mary M. Doyle	Community Source Enterprise Application Integration with Web Services and Portals
Mike Dreesman	Information Kiosks: The Next Generation
Andrew Drefahl	PeopleSoft, Inc., An EDUCAUSE Platinum Partner - Managing the Student Lifecycle with PeopleSoft Enterprise Solutions for Higher Education
Patrick Dreher	High-Performance Cluster Computing: A Tool for Undergraduate Instruction?
Carl Drescher	Gig-E in the Old Pueblo
James J. Duderstadt	Preparing for the Revolution: Redux - Sponsored by Campus Management Corporation
Meaghan Duff	Blackboard Inc., An EDUCAUSE Platinum Partner - Assessing Student Performance with the Blackboard Learning System (Release 6.2)
	Blackboard Inc., An EDUCAUSE Platinum Partner - Building Courses with the Blackboard Learning System (Release 6.2)
Richard Dumm	Turn Your Web Applications into Gold with E-Commerce
Jeremy Dunning	The TALON Learning Object Templates: Reducing the Costs of Online Curricula
Alexander P. Dzadur	Making Online Course Communication a Destination, Not a Journey
Charles D. Dziuban	Reactive Behavior Patterns in Distributed Learning: Bridging Student Resources and Cognition
David Egleston	KAN-ED: Access to the Information Age Through New Partnerships and Alliances
Garland C. Elmore	24 x 7 IT Service and Support
Sophia Sonja Elson	In the Portal Doldrums? Plain Sailing Techniques for Building Business Content
Denise Eltouny	Seminar 08P - How to Begin--or Improve--a Staff Performance Management Program PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Edgar Escalante	Protecting a University from Viruses and Worms Transparently
Cecilia Esguerra	"Do It Yourself" Project Portfolio Management
Alfred H. Essa	Scalable Innovation in Collaborative Education Technology with .LRN
David Etherton	It Takes Three to Tango: Business, Application, and IT Come Together for Class Scheduling at Princeton University
Virginia H. Evans	BearingPoint, Inc., An EDUCAUSE Silver Partner - Nine Sure Ways to Fail--or Succeed--in Implementing ERP in Higher Education
Andrew Fairbanks	Planning for Successful Students
Richard H. Falk	Moving from Vision to Action
Kenneth Fauerbach	HIPAA Security: Fitting the Pieces Together
Kevin Faughnan	IBM Corporation, An EDUCAUSE Gold Partner - Learn How IT Can Empower Faculty to Prepare Students with In-Demand Skills for an on demand World
Jay Fern	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Adam B.A. Finkelstein	My LMS Gets 1,000,000 Hits a Day: Supporting Your Strategic IT Decisions with Log Analysis Data from your LMS
	Real-Time CMS Integration: Now a Must-Have
Ora Fish	Successful Data Warehouse Implementation Brings Changes to Campus Culture, Processes, and People
Marc Fleischner	Student Workers, A Guaranteed Winning Investment
Susan Fliss	Peer Tutoring Center for Student Competencies: Integrating Research, Writing, and Multimedia Support
Gary Florence	Many Cooks May Sweeten the Broth: A Collaborative Approach to Online Faculty Training, Support, and Development
Timothy J. Foley	The New Information Frontier: The Personalized Portal
Janice M. Forsstrom	Evolving, Extending, and Evaluating a Successful Integrated Campus Portal
Natalie Foster	The Lehigh Lab: Fostering Best Practices in Teaching and Learning
Jan I. Fox	Moving Dorm Phones to Cellular: Losing Revenue or Gaining Students?
Cindy Franco	Facilitating Change: Implementing a New Classroom Management System
Mark Franklin	Deploying PKI: Current Developments
	PKI: A Technology Whose Time Has Come in Higher Education
Lavon R. Frazier	E-Communication: The Policy Imperative
	No More Paper, No More Stamps: Targeted Communications in the myWSU Portal
Gale Fritsche	Grid Networks, SMP Systems, Linux Clusters: What Do Faculty Really Need?
William Froning	Protecting a University from Viruses and Worms Transparently
Carolyn O. Frost	Reinforcing the "I" in IT Education
Renee Woodten Frost	Internet2 and The Quilt
Steven B. Fulmer	CollegeNet, AN EDUCAUSE Bronze Partner - Solutions for Space Management
Michael Furlough	Building Communities of Practice to Support Digital Scholarship
Tracy Futhey	The Future of Advanced Networking for Higher Education - Sponsored by PeopleSoft, Inc., An EDUCAUSE Platinum Partner
Jaime M. Galiano	When the Bits Hit the Fan: Managing Data Security and Privacy
Edward Gallagher	The Lehigh Lab: Fostering Best Practices in Teaching and Learning
James J. Gallamo	Online Admissions Applications and ERP Integration
Carolyn H. Gard	Bringing Industry Practices to Academic Web Strategy
	Building an Integrated E-Learning Environment
Jim Gaston	Beyond Brochureware: Making an Online Class Schedule Work for Students
Kathryn F. Gates	Dot COM Meets Dot EDU: Giving Life to Online Teacher Evaluations
Julie A. Gedeon	Project SAILS: Facing the Challenges of Information Literacy Assessment
	Statewide Digital Commons: Hosting CMS in Ohio
Jill B. Gemmill	Directory Services for Multimedia: The New ITU-T Standard H.350
	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Dennis Gendron	Meeting Your Technology Needs
Ann Genovese	Culture Change: What IT Takes to Create a Quality Customer Service Environment
	Seminar 12A - Culture Change: What IT Takes to Create a Quality Customer Service Environment PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Joan Falkenberg Getman	Planning and Sustaining Comprehensive Evaluations of Instructional Technology Support Programs
Julanna Gilbert	Electronic Portfolios in Higher Education: Where Are We and Where Are We Going?
Kathleen H. Gillette	Culture Change: What IT Takes to Create a Quality Customer Service Environment
	Seminar 12A - Culture Change: What IT Takes to Create a Quality Customer Service Environment PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Fred Gillis	Self-Service Residence Hall Problem Reporting and Tracking
Amy Ginther	Seminar 05A - Model Approaches to IT Policy Development PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Seminar 05P - Policy Writing Workshop for "Model Approaches to Policy Development" Participants PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Daniel R. Gjelten	The Architecture of an Idea: The Information Commons and the Future of the Academic Library
Ryan Gloeckler	AGRESSO - Responding in Real Time: Using AGRESSO�s Next-Generation Workflow Engine to Improve Performance
Doug Goans	Library Web Site Development: Implementing a Content Management System
Natalie Godfrey	In the Portal Doldrums? Plain Sailing Techniques for Building Business Content
Cynthia Golden	Meet EDUCAUSE Vice President Cynthia Golden
	Professional Development Strategies for IT
Geissler Golding	Adopting a Portal: Lessons Learned Integrating Luminis Platform III/SCT
Clair W. Goldsmith	Systemic Barriers to IT Security
Philip J. Goldstein	IT Funding in Higher Education: Findings from ECAR
Serge J. Goldstein	Just-in-Time Faculty IT Support: A Scalable Model for Delivering Technology Tutorials in Faculty Offices
Lev S. Gonick	Community Source: A New Approach to Software Development
	OneCleveland: Community Transformation at a Billion Bits per Second
Gilbert R. Gonzales	Mobile Education: On Campus and in the Community
	The Monterey, California, I-Net
Marilu Goodyear	Mentoring: A Learning Collaboration
Neeraj Gore	Jenzabar Inc., An EDUCAUSE Gold Partner - What Will You Do With Your Portal?
	Jenzabar Inc., An EDUCAUSE Gold Partner - What Will You Do With Your Portal?
Mark Gradolf	Jenzabar Inc., An EDUCAUSE Gold Partner - When Traditional Systems Can't Handle It: Jenzabar's Solution for Nontraditional Education
	Jenzabar Inc., An EDUCAUSE Gold Partner - When Traditional Systems Can't Handle It: Jenzabar's Solution for Nontraditional Education
Ken Graetz	Seminar 06P - Integrating Student Laptop Initiatives into the Classroom Experience PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Tablets in the Classroom: The Value of Digital Ink
Joseph W. Graham	Chaining the Change Monster: Implementing an Enterprise Change Management System
	Network Operations Center: Corporate Standard, Higher Education Critical
Susan Grajek	Seminar 08P - How to Begin--or Improve--a Staff Performance Management Program PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Cable Green	Statewide Digital Commons: Hosting CMS in Ohio
Kenneth C. Green	The 2004 Campus Computing Survey
James R. Gregory	Slaying the Giant: 300 Technology Classroom Upgrades
H. Russell Griffith	Using Critical Success Factors to Bridge Your Institution's Digital Divide
James Griffith	Evaluating Online Tools as an Aid to Teaching and Learning in Humanities Graduate Education
Ronda A. Grizzle	Seminar 07P - Introduction to Fedora and Its Applications PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Jon Gunderson	Seminar 12P - Universal Design of Web Resources for People with Disabilities PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Kristine A. Hafner	On-Again, Off-Again Budgets: Re-thinking Higher Education in California
Samuel K. Haldeman	Penn State's Legal Online Music Service
Gary W. Ham	Evolving, Extending, and Evaluating a Successful Integrated Campus Portal
Benjamin Hambelton	Evolving Faculty Development: A Model for Responding to Change
Donna H. Hamilton	Enhancing In-Class Learning Out of the Classroom: Using "Out-of-Classroom" Technology
Alan Drew Hansen	SunGard SCT, An EDUCAUSE Platinum Partner - Web Content Management Made Simple
	SunGard SCT, An EDUCAUSE Platinum Partner - Web Content Management Made Simple
Darcy W. Hardy	Comparing Delivery Costs: Online vs. Face-to-Face Courses
Alicia Karam Harkness	BearingPoint, Inc., An EDUCAUSE Silver Partner - Nine Sure Ways to Fail--or Succeed--in Implementing ERP in Higher Education
Cristi L. Harris	Technology Accessibility Policies in Higher Education
Ardoth A. Hassler	IT Funding Models
Melanie J. Haveard	Adopting a Portal: Lessons Learned Integrating Luminis Platform III/SCT
Brian L. Hawkins	EDUCAUSE Core Data Service
	Meet EDUCAUSE President Brian Hawkins
Nancy Hays	Meet EDUCAUSE Editors Teddy Diggs and Nancy Hays
	Meet EDUCAUSE Editors Teddy Diggs and Nancy Hays
Keith D. Hazelton	Leveraging Campus Directories: Lightweight Authorization and Group Management
	Middleware Policy and Technology Issues
	NSF Middleware Initiative: Building a Local and National Cyber-Infrastructure
Paul A. Helm	Mapping the Learning Environment
John Hemingway	Mapping the Learning Environment
Shelley Henderson	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Brent Hendricks	Managing "Open": An Oxymoron or a Formula for Success?
	Peer-to-Peer Collaboration with Connexions
Maaike Hendriks	Determinants for Success and Failure of Educational Innovation Projects
Geneva Henry	Managing "Open": An Oxymoron or a Formula for Success?
	Peer-to-Peer Collaboration with Connexions
Angel Hernandez	Integrating Technology into the Classroom Through Faculty Engagement
David Herrington	Just-in-Time Faculty IT Support: A Scalable Model for Delivering Technology Tutorials in Faculty Offices
Dale Hess	Jenzabar Inc., An EDUCAUSE Gold Partner - Be Smart: Get More from Your Data with Jenzabar's Campus Intelligence Solutions
	Jenzabar Inc., An EDUCAUSE Gold Partner - Be Smart: Get More from Your Data with Jenzabar's Campus Intelligence Solutions
Ann Hill-Duin	Whose Domain Is It? Approaching Portals as an Integrating Entity
Linda Hilton	IT Collaborations within State Systems
Leslie P. Hitch	Delegating IT Demand Management for Value and Success
	Higher Ed 101: Filling a Void in IT Professional Development
Athena Hoeppner	An "Affinity" for Users: A Tool for User Input
Jessica Hogan	Booklocker: A State-of-the-Art Approach to Balancing the DRM Equation
David Hohnadel	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience the Reporting Crystal Ball
	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience the Reporting Crystal Ball
	Informed Managing with Data Mining and OLAP Deployment
Dee Ann Holisky	Seminar 01F - The Whole Is Greater Than the Parts: Models for Systemic Transformation of Teaching and Learning PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Charles Wayne Hollingsworth	Network Management
Cathy Holsing	Can Online Learning Work in Large Enrollment Classes? Using Technology to Transform General Education Courses
Jonathan Hope	Blackboard Inc., An EDUCAUSE Platinum Partner - Developing e-Portfolios with the Blackboard Content System (Release 2.0)
	Blackboard Inc., An EDUCAUSE Platinum Partner - Managing Learning Content with the Blackboard Content System (Release 2.0)
Kymber Horn	"Do It Yourself" Project Portfolio Management
Robert A. Hoyt	Finding a Gap in the Digital Divide
Jack Hsu	Dynamic, Scalable Enterprise Authentication and Authorization Management: PROJECT EDNA at Arizona State University
Kent Hubbell	Campus Pioneers of Online Music and Movies
Sonya Hughes	Online Admissions Applications and ERP Integration
Paul Huizenga	AGRESSO - Responding in Real Time: Using AGRESSO�s Next-Generation Workflow Engine to Improve Performance
Cynthia Humes	Leading Curricular Change: The IT Fluency Program at Claremont McKenna College
	Seminar 01F - The Whole Is Greater Than the Parts: Models for Systemic Transformation of Teaching and Learning PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Linda Hutchison	Service Delivery Models: Delivering Help Desk Support 24/7
Toru Iiyoshi	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Bret L. Ingerman	Small Colleges
John C. Ittelson	Implementing E-Portfolios
	Mobile Education: On Campus and in the Community
Cindy Ives	Systematic Evaluation of Technologies in Teaching and Learning in Engineering
Gayle E. Jaacks	Seminar 10A - A Portal to a Portal PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Gregory A. Jackson	Whether Jethro is Enough, and Other Dilemmas for the CIO - Sponsored by PeopleSoft, Inc., An EDUCAUSE Platinum Partner
Ali Jafari	Next-Generation Course Management Systems: Beyond Accidental Pedagogy
Karl V. Jarosiewicz	Order Out of Chaos: Practical Experience in Tailoring Web Software to an Institution
Jill Jemison	Beyond Lecture Notes: High-End, High-Stakes Online Learning
Maggie Jesse	Business Schools and Colleges IT Officers
Avichal Jha	Evaluating Online Tools as an Aid to Teaching and Learning in Humanities Graduate Education
Emely Jimenez	Publishing Media to the Web: Tools and Techniques to Streamline Workflow
Christopher G. Johnson	Learning Space Design
Jean Johnson	"Do It Yourself" Project Portfolio Management
Sandra K. Johnson-Byers	User Services
James A. Jokl	NSF Middleware Initiative: Building a Local and National Cyber-Infrastructure
	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Kristine Jones	Reaching Critical Mass: Liberal Arts Colleges Collaborating on Instructional Technology
Valerie Jones	Access Management Case Study: Adding Decentralization and Eliminating Paper
Linda A. Jorn	Teaching and Learning
Marilyn Jost	Leadership for University Information Security: Vision, Collaboration, Policy, Funding, and Implementation
Elesh Kadakia	3Com Corporation, An EDUCAUSE Silver Partner - Security Services Switch: An Integrated Solution to Cost Effective IT Campus Security
Robert J. Kaleta	Seminar 03P - Getting Faculty Ready for Hybrid/Blended Teaching PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Taylor Kao	Microsoft Corporation, An EDUCAUSE Gold Partner - The Pursuit of IT Security: Lessons Learned
Mitchell Kapor	Chandler/Westwood: Progress in Open-Source Collaboration
	The Cathedral, the Bazaar, and the Academy
Dikran W. Kassabian	Leadership for University Information Security: Vision, Collaboration, Policy, Funding, and Implementation
Richard N. Katz	Meet EDUCAUSE Vice President Richard N. Katz
Robin Kay	Strategies for Effective Laptop Use in Higher Education
Catherine L. Kelley	Fairleigh Dickinson's Online Learning Requirement: From an Idea to Maturity
Kirk Kelly	Gig-E in the Old Pueblo
AJ Kelton	Distributed Technology Support
	Distributed Technology Support
Norma Kenigsberg	HIPAA Security: Fitting the Pieces Together
Tammy Kidder	University of Central Florida's Campus SmartCard WebRevalue Service
Georgia Killcrece	Seminar 11A - Building Capabilities for Incident Handling and Response PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Kathleen R. Kimball	Seminar 13P - Effective Wired and Wireless Network Security Practices for Higher Education PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Jarrett King	Bringing Industry Practices to Academic Web Strategy
Louis E. King	Seminar 09F - Developing a Digital Asset Management Initiative on Your Campus PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Paul A. Kirschner	Determinants for Success and Failure of Educational Innovation Projects
Kenneth J. Klingenstein	Federations: The Next Step in Middleware
Marcia Owens Kloepper	Chicken of Another Kind
Liesel Knaack	Strategies for Effective Laptop Use in Higher Education
Brian Knotts	SunGard SCT, An EDUCAUSE Platinum Partner - Enterprise Architecture: A Strategic Framework for IT Planning and Decision-Making
	SunGard SCT, An EDUCAUSE Platinum Partner - Enterprise Architecture: A Strategic Framework for IT Planning and Decision-Making
Margaret H. Knox	Software Licensing Issues
Kent Knudsen	Centralizing IT Risk Assessment and Measuring Security Policy Compliance
Brandon Koeller	Unleashing the Power of Student Consultants
Damien Koemans	Bringing Digital Audio Editing to the Masses
Diane Koen	Are There Really Two Sides in a Service Level Agreement?
Barron Koralesky	Reaching Critical Mass: Liberal Arts Colleges Collaborating on Instructional Technology
Joanne M. Kossuth	Outcome Measures for IT Services
David Kotz	Transforming a Campus Environment through Wireless
Howard Kramer	Technology Accessibility Policies in Higher Education
Arlene Krebs	Mobile Education: On Campus and in the Community
Jean Kreis	NLII Members-Future Direction of NLII
	NLII: Opportunities for Engagement (New member recruitment session)
Nancy Krogh	When the Bits Hit the Fan: Managing Data Security and Privacy
Donald A. Krueger	Business Schools and Colleges IT Officers
M. S. Vijay Kumar	The CMS and Beyond
Michael Kurtz	Seminar 10A - A Portal to a Portal PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Carl Joel Kuzmich	Blackboard Inc., An EDUCAUSE Platinum Partner - Administering and Supporting the Blackboard Academic Suite
	Blackboard Inc., An EDUCAUSE Platinum Partner - Designing Effective Courses with the Blackboard Academic Suite
Robert B. Kvavik	Students and Information Technology: Findings from ECAR
Scott Kveton	Managing Your DNS and DHCP with Maintain
	Tactics for Stopping Spam and E-Mail Viruses
Brian Lamb	Seminar 02P - Decentralization of Learning Resources: Syndicating Learning Objects Using RSS, TrackBack, and Related Technologies PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Debra Lamb-Deans	Creating a Flexible Learning Object Repository
Michelle N. Lamberson	Staying a Step Ahead of the Enterprise Curve: Early Lessons Learned from UBC's E-Portfolio Project
E. Michael Lambert	GameFest: IT and Students Meeting Halfway
H. David Lambert	Collaborative Open-Source Software: Panacea or Pipe Dream for Higher Education? - Sponsored by PeopleSoft, Inc., An EDUCAUSE Platinum Partner
Brenda Landis	Migrating to Databased Delivery of Digital Content
Kathy J. Lang	The Value of a Project Management Office in a University IT Department
Gary Langer	Minnesota Online: Building a System to Deliver Programs at a Distance
Ronald J. Langley	Meeting Your Technology Needs
Paul Scott Lapinski	Static to Dynamic: An Open-Source, Web-Accessible Database Solution
Ronald L. Larsen	Reinforcing the "I" in IT Education
Marie Lasseter	Converting Existing Online Courses to Learning Objects
Dewitt Latimer	Wireless Local Area Networking
Nicholas C. Laudato	Faculty Instructional Development Labs: Now That You've Built Them, Are They Coming?
Merri Beth Lavagnino	Seminar 05A - Model Approaches to IT Policy Development PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Seminar 05P - Policy Writing Workshop for "Model Approaches to Policy Development" Participants PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Joseph A. Lazor	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Louis Leclerc	Online Admissions Applications and ERP Integration
Jenni Lehman	PeopleSoft, Inc., An EDUCAUSE Platinum Partner - Managing the Student Lifecycle with PeopleSoft Enterprise Solutions for Higher Education
Alan Levine	Seminar 02P - Decentralization of Learning Resources: Syndicating Learning Objects Using RSS, TrackBack, and Related Technologies PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Douglas A. Levy	Realizing the Full Potential of a Document Imaging System
Nick Linder	Campus Pioneers of Online Music and Movies
Audrey Lindsay	A Web Services Solution for Student Payments to Multiple Accounts
Timothy R. Link	Beyond the Data Closet
Joan K. Lippincott	Seminar 04P - Planning Collaborative Facilities: Creating New Opportunities and Spaces PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Transformative Assessment
Russ Little	Planning for Successful Students
Carolyn Livingston	User Services
Cyprien P. Lomas	NLII Members-Future Direction of NLII
	NLII: Opportunities for Engagement (New member recruitment session)
	Social Networks Analysis in the Classroom: The Importance of Equilibrium in a Shared Social Space
Julian Lombardi	Phoenix Rising: A Portal for New Ideas in Education
H. Morrow Long	Effective Practices in Wireless Security for Higher Education
	Seminar 13P - Effective Wired and Wireless Network Security Practices for Higher Education PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Phillip D. Long	High-Performance Cluster Computing: A Tool for Undergraduate Instruction?
	Learning Space Design
Michael A. Looney	Adobe Systems, Inc., An EDUCAUSE Silver Partner - Next Generation Education: Taking Administrative Processes Digital
Susan Lucas	Seminar 01P - Scenarios for Determining the Legal Use of Copyrighted Materials: What, When, and How Much Can We Legally Use? PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Nancy Luke	A Variety of Strategies for Supporting Online Faculty
Mark Luker	Meet EDUCAUSE Vice President Mark A. Luker
Jack Lule	The Lehigh Lab: Fostering Best Practices in Teaching and Learning
Douglas C. Lund	Business Schools and Colleges IT Officers
Paul J. Luppino	Personal Digital Assistants
Clifford Lynch	CNI
M. Stuart Lynn	Riding the Whirlwind
Allan B. MacDougall	Beyond Brochureware: Making an Online Class Schedule Work for Students
Brian Madocks	SunGard SCT, An EDUCAUSE Platinum Partner - Creating Unparalleled Experiences: Progressive Technologies to Unify the Digital Campus
Robert A. Maginn	Jenzabar Inc., An EDUCAUSE Gold Partner - Mission Possible? How Successful CIOs Are Helping Their Institutions Survive and Thrive
Wendy L. Mahan	Can Online Learning Work in Large Enrollment Classes? Using Technology to Transform General Education Courses
Micheal M. Malsed	Disaster Prevention and the Student Team: A Cost-Effective Model of Student Computer Support at Claremont McKenna College
	Leading Curricular Change: The IT Fluency Program at Claremont McKenna College
Mary R. Marlino	Digital Libraries as Community Creators
Daniel Keith Marmion	Library/IT Partnerships
Anthony C. Masi	My LMS Gets 1,000,000 Hits a Day: Supporting Your Strategic IT Decisions with Log Analysis Data from your LMS
Michael Mathews	Creating a Nationwide IT Community to Share Best Practices for Education
Gail Matthews-DeNatale	Faculty as Authors of Online Courses: Support and Mentoring
Monica Mauk	Seminar 11F - Disaster Recovery and Business Continuity in a University Environment PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Jamey Maxwell	Information Kiosks: The Next Generation
Anna M. Mays	Planning for Successful Students
James Mazoue	Summer Online Courses: A Novel Approach to Expanding Distance Learning Enrollments
Jeffrey C. McCabe	Centralizing IT Risk Assessment and Measuring Security Policy Compliance
Mark P. McCahill	A Squeak FormBuilder for Database-Driven Web Forms
Bud McClure	Beyond the Foothills: Passion and Personality in the Virtual Classroom
Alan McCord	Seminar 09F - Developing a Digital Asset Management Initiative on Your Campus PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Surveying the Digital Landscape
John W. McCredie	Chandler/Westwood: Progress in Open-Source Collaboration
Joseph A. McDonald	Dynamic, Scalable Enterprise Authentication and Authorization Management: PROJECT EDNA at Arizona State University
Robert H. McDonald	The New Frontier of Institutional Repositories: Three Libraries, Three Plans, One Goal
Patricia A. McGee	Next-Generation Course Management Systems: Beyond Accidental Pedagogy
Shawn McKee	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
David McKnight	The Great Battle: Creating the McGill University Online Napoleon Collection
Flora McMartin	Seminar 06F - Research and Evaluation Methods for Information Technology Professionals PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Barbara E. McMullen	End-to-End E-Education Leverages Marist Technology for K-12 Schools
	Object-Oriented E-Education for PK-16 Students and Teachers
Pamela McQuesten	On-Again, Off-Again Budgets: Re-thinking Higher Education in California
Irene Medvedev	E-Exam: Using Technology to Create, Administer, Score, and Analyze Student Progress
Melissa E. Meehan	Collaborating for Success: A Campus-Wide Approach to Content Management
John C. Meerts	Surveying the Digital Landscape
Jenny Mehmedovic	Seminar 05A - Model Approaches to IT Policy Development PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Seminar 05P - Policy Writing Workshop for "Model Approaches to Policy Development" Participants PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Lance Merker	Breaking Down the Barriers to Maintaining the Institutional Web Site
Jeffrey W. Merriman	The CMS and Beyond
Susan E. Metros	Seminar 09A - Corralling Educational Content: From Learning Objects to Knowledge Networks PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Katrina A. Meyer	The Transition of Course Management Systems
Matthew Midura	Breaking Down the Barriers to Maintaining the Institutional Web Site
Billie Miles	A Balanced (Scorecard) Approach to IT Cultural Change
Kimberly A. Milford	Seminar 11A - Building Capabilities for Incident Handling and Response PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Donna M. Milici	Identity Theft and Other Privacy Threats: Issues and IT Implications
David R. Millar	Leadership for University Information Security: Vision, Collaboration, Policy, Funding, and Implementation
Arnold R. Miller	Moving Dorm Phones to Cellular: Losing Revenue or Gaining Students?
Kent Miller	Collaboration to Create Collaborative Learning Environments
Michael D. Miller	Stewardship of the Information Commons: Cultural, Service, and Operational Issues
Nancy Millichap	Reaching Critical Mass: Liberal Arts Colleges Collaborating on Instructional Technology
Joseph C. Miragliotta	Community Colleges
Christopher Misra	Seminar 13P - Effective Wired and Wireless Network Security Practices for Higher Education PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Amitava Mitra	Sakai: A Collaboration Between the University of Michigan, Indiana University, MIT, Stanford, OKI, and the uPortal Consortium
Tracy Mitrano	Balancing Security and Privacy in Times of Cyberterror
	Policy and Law
	Seminar 03F - The Pieces and the Puzzle of IT Policy Development PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Thomas F. Moberg	Seminar 08A - Some Basics of IT Management: Challenges, Opportunities, and Solutions PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Veronika Mogyorody	Servicing the Multimedia Classroom: A Case Study in Design
Pablo G. Molina	Surveying the Digital Landscape
Mary Molinaro	Beyond the Shelf: Providing Access to Historic Microfilmed Materials
Michael Monina	Breaking Down the Barriers to Maintaining the Institutional Web Site
Anne H. Moore	Faculty Development, Support, and Training
John Moore	Faculty Instructional Development Labs: Now That You've Built Them, Are They Coming?
	Staff Development Potpourri
Marcia K. Moore	Beyond Laptops: A Model for Student Choice in an Ubiquitous Computing Access Environment
Peter Moore	A Squeak FormBuilder for Database-Driven Web Forms
Jennifer Moore-Evans	Booklocker: A State-of-the-Art Approach to Balancing the DRM Equation
Glenda Morgan	Seminar 06F - Research and Evaluation Methods for Information Technology Professionals PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Laura Joyce Moriarty	Multimedia
Anastasia Morrone	Giving Faculty a "Jump Start" into Online Course Development
	Staff Development Potpourri
Patsy D. Moskal	Reactive Behavior Patterns in Distributed Learning: Bridging Student Resources and Cognition
Brian T. Murphy	Transforming Technology-Enabled Informal Learning Spaces
Christine M. Murphy	Staff Development Potpourri
Percevial Murphy	Cookies At A Level All Can Enjoy: Empower Your Non-Technical Audience
Christopher Murtagh	Order Out of Chaos: Practical Experience in Tailoring Web Software to an Institution
Vahid Nadi	Research e-Protocol System
Denise Nahas	Are There Really Two Sides in a Service Level Agreement?
	Supporting Hybrid Course Environments at McGill University
Heda Najmaie	Tablets in the Classroom: The Value of Digital Ink
Phyllis P. Nash	SAP Public Services - University of Kentucky: Transforming the Modern Research University
Elizabeth Nass	Planning for Successful Students
Diana S. Natalicio	The Future Technology Workforce - Sponsored by Intuit Information Technology Solutions.
Simon Neame	Beyond the Peninsula: Community Outreach at The Irving K. Barber Learning Centre
Bonita M. Neas	Surveying the Digital Landscape
Patrick Newell	Standardizing for Economies of Scale
Barbara Newland	LEAP: Learning Environments and Pedagogy
Ken Niemi	Whose Domain Is It? Approaching Portals as an Integrating Entity
Wiebe Nijlunsing	Effective Use of Streaming Media in Higher Education
Takuya Noguchi	Innovative Approach to a Traditional Practice: Assessing Technology Needs
Roger L. Norton	End-to-End E-Education Leverages Marist Technology for K-12 Schools
Thomas M. Nosek	E-Exam: Using Technology to Create, Administer, Score, and Analyze Student Progress
Paul Nozicka	Create Once, Publish Everywhere: Designing with Web Standards
Lynne M. O'Brien	Planning and Sustaining Comprehensive Evaluations of Instructional Technology Support Programs
Colette O'Meara	Discovery Workshops: Academic Transformation Through Hands-On Faculty Development
Megan Oakleaf	Simple Strategies for an Effective Online Tutorial
Karen D. Oates	Building an Integrated E-Learning Environment
Daniel J. Oberst	Backing Up Is Hard to Do: Making Campus-Wide Backup Self-Sustaining
	Leading by Following: How We Came to Run an Exchange E-Mail Service
Diana G. Oblinger	Educating the Net Generation - Sponsored by PeopleSoft, Inc., An EDUCAUSE Platinum Partner
	Meet EDUCAUSE Vice President Diana G. Oblinger
	NLII Members-Future Direction of NLII
	NLII: Opportunities for Engagement (New member recruitment session)
Lynette Olson	Minnesota Online: Building a System to Deliver Programs at a Distance
Johan Oomen	Effective Use of Streaming Media in Higher Education
Chantal Ouellette	Supporting Hybrid Course Environments at McGill University
Jeffrey L. Overholtzer	Building a Training Network: The Technology Liaison Program
	REALIA Project: Building a Collaborative, Digital Collection for Teaching
Richard Edward Owen	Are There Really Two Sides in a Service Level Agreement?
Gordy Pace	Information Kiosks: The Next Generation
Harold L. Pace	Registrars and Admissions Officers
Taeyeol Park	Streaming Medical Class Lectures as Audio Files
Tina J. Parscal	Many Cooks May Sweeten the Broth: A Collaborative Approach to Online Faculty Training, Support, and Development
Robert L. Paterson	Seminar 08A - Some Basics of IT Management: Challenges, Opportunities, and Solutions PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Shirley C. Payne	Seminar 11P - Guide to Implementing an Effective Security Education and Awareness Program PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Doug Pearson	REN-ISAC and the Cyber Security Registry for Higher Education
	Seminar 11A - Building Capabilities for Incident Handling and Response PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Greg Pepper	Taming the Skyrocketing Costs of Supporting Teaching and Learning Computer Labs
Rodney J. Petersen	EDUCAUSE/Internet2 Computer & Network Security Task Force (Open Meeting)
	Security Discussion Group
	Seminar 13A - Security and Identity Management for Small Colleges PLEASE NOTE: Separate registration and fee is required to attend this seminar.
David M. Pilasky	E-Exam: Using Technology to Create, Administer, Score, and Analyze Student Progress
Sharon P. Pitt	A Strategic Plan to Support Learning in a Technology-Rich Environment
	Seminar 01F - The Whole Is Greater Than the Parts: Models for Systemic Transformation of Teaching and Learning PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Matthew Pittinsky	Blackboard Inc., An EDUCAUSE Platinum Partner - The Networked Learning Environment
Sandra E. Poindexter	A Five-Year Study on Faculty Adoption of Internet Integration: Uses, Motivators, and Hindrances
	Full Eradication of Social Security Number as an Identifier: A One-Year Case Study
Laurie Poklop	Lessons from the Effective Technology Awards
	Seminar 03A - What You Need to Know to Create Successful Hybrid/Blended Programs PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Marc S. Potrzeboski	HP, An EDUCAUSE Platinum Partner - Distributed Capture: Document Management on the Fast Track
Jon Paul Potts	Measures of Success: Evaluating MIT OpenCourseWare
	The Impact of Open Sharing: MIT OpenCourseWare
Wayne Powel	Post-Implementation Evaluation of an ERP/SIS
Carl R. Powell	OneCleveland: Community Transformation at a Billion Bits per Second
Charles Powell	Comparison of Experiences with Two Innovative Media Programs
Maluza Prado-Escamilla	Educational Opportunities Through the Community Learning Centers Network
Mary L. Pretz-Lawson	Project Management
	Project Management Templates That Work for Us
William H. Pritchard	At the End of the Day We Will Have Given It All Away: The Convergence of Open-Source CMS and Open Courseware
	Community Source: A New Approach to Software Development
	On-Again, Off-Again Budgets: Re-thinking Higher Education in California
Elizabeth J. Pyatt	Can Online Learning Work in Large Enrollment Classes? Using Technology to Transform General Education Courses
	Login and Go: Behind the Scenes of Penn State's Integrated Solution to the Course Management System
Catherine Quinlan	Beyond the Peninsula: Community Outreach at The Irving K. Barber Learning Centre
Jennifer Farris Raby	Cookies At A Level All Can Enjoy: Empower Your Non-Technical Audience
Carolyn J. Radcliff	Project SAILS: Facing the Challenges of Information Literacy Assessment
Lawrence C. Ragan	Seminar 06A - Issues and Strategies in the Design and Development of Online Learning PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Martin Ramsay	Finding a Gap in the Digital Divide
Michael Reese	ARTstor: Building a Community Digital Library
Donald L. Reynard	Internal Outsourcing
Barry R. Ribbeck	Deploying PKI: Current Developments
Dwayne Jermaine Richards	An Integrated Course Management Tool: Mission Impossible? Mission Critical!
Michael Richichi	CI@20: The First Two Decades of Ubiquitous Computing at Drew University
Michael Ridley	Post-Literacy: The Past and Future of Ideas
Oya Y. Rieger	Supporting the Integration of Digital Assets in Learning, Teaching, and Scholarly Communication
Martin Ringle	The Rising Cost of Distractions
Michael M. Roberts	Influencing National Telecommunications Strategy
Mike Robinson	Users of PeopleSoft Applications
Rob Robinson	Comparing Delivery Costs: Online vs. Face-to-Face Courses
Shannon Robinson	Seamless University: Physically Consolidated, Logically Distributed
Thomas N. Roderick, Jr.	Collaboration to Create Collaborative Learning Environments
Michael L. Rodgers	Seminar 04A - Improving Institutional Productivity through a Technology-Enabled Faculty PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Michael S. Rogers	Converting Existing Online Courses to Learning Objects
Carmen Roode	Enterprise Architecture Implementation: Practical Steps Using Open-Source Tools
Charles Ross	Hypertext for the Humanities: Enabling Scholarly Investigation, Interpretation, and Creativity
David D. Ross	Oracle Corporation, An EDUCAUSE Gold Partner - Managing Collaborative Communications and Content in a Secure, Reliable, Cost-Effective Environment
Paul Ross	Electronic Portfolios in Higher Education: Where Are We and Where Are We Going?
Jeremy Rowe	Dynamic, Scalable Enterprise Authentication and Authorization Management: PROJECT EDNA at Arizona State University
Theresa Rowe	Value and Excitement: Creating a New Technology Plan
Christine Roysdon	MyLehigh+MyLibrary: The Campus Portal as a Solution to Electronic Resource Presentation
	The New Information Frontier: The Personalized Portal
Debra Rundle	Moving from Mall to Warehouse at Princeton: More than Just an Upgrade
Darla Runyon	Strategies for Effective Online Assessment
Alicia K. Russell	Lessons from the Effective Technology Awards
	Seminar 03A - What You Need to Know to Create Successful Hybrid/Blended Programs PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Jeff Rutenbeck	Electronic Portfolios in Higher Education: Where Are We and Where Are We Going?
Ruth M. Sabean	Seminar 03A - What You Need to Know to Create Successful Hybrid/Blended Programs PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Katya Sadovsky	Combating Stovepipes: Implementing Workflow in a uPortal Environment
	In the Portal Doldrums? Plain Sailing Techniques for Building Business Content
Eric Sakai	Implementing an Enterprise Portal for a Multiple-College System
Scott Sample	Microsoft Corporation, An EDUCAUSE Gold Partner - Creating Enhanced Multimedia Presentations Using PowerPoint and Producer 2003
	Microsoft Corporation, An EDUCAUSE Gold Partner - Creating Enhanced Multimedia Presentations Using PowerPoint and Producer 2003
	Microsoft Corporation, An EDUCAUSE Gold Partner - Creating Enhanced Multimedia Presentations Using PowerPoint and Producer 2003
	Microsoft Corporation, An EDUCAUSE Gold Partner - Creating Enhanced Multimedia Presentations Using PowerPoint and Producer 2003
	Microsoft Corporation, An EDUCAUSE Gold Partner - Enabling Teamwork and Collaboration with the Microsoft Office System
	Microsoft Corporation, An EDUCAUSE Gold Partner - Enabling Teamwork and Collaboration with the Microsoft Office System
	Microsoft Corporation, An EDUCAUSE Gold Partner - Mobile Learning and Note Taking with OneNote 2003
	Microsoft Corporation, An EDUCAUSE Platinum Partner - Mobile Learning and Note-Taking with OneNote 2003
John V. Samuel	Innovative Approach to a Traditional Practice: Assessing Technology Needs
Victoria Sarkisian	Object-Oriented E-Education for PK-16 Students and Teachers
Thomas M. Sawyer	Seminar 02F - Building Successful Enterprise Information Portals PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Tracy Scharer	Internal Outsourcing
	User Services
Meg Scharf	An "Affinity" for Users: A Tool for User Input
Jeffrey A. Scherer	The Architecture of an Idea: The Information Commons and the Future of the Academic Library
Austin Schilling	Object-Oriented E-Education for PK-16 Students and Teachers
Marianne Schroeder	Staying a Step Ahead of the Enterprise Curve: Early Lessons Learned from UBC's E-Portfolio Project
Steven Schuster	Seminar 03F - The Pieces and the Puzzle of IT Policy Development PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Nancy Sears	From 0 to 500--Implementing Voice over IP Phones
Ryan Seilhamer	Publishing Media to the Web: Tools and Techniques to Streamline Workflow
Phyllis C. Self	Moving from Vision to Action
Garret Sern	EDUCAUSE Policy Program
Kevin Shalla	Administrative Systems Management
	Administrative Systems Management
Michael Sheehe	Publishing Media to the Web: Tools and Techniques to Streamline Workflow
Maria Shelton	Using Critical Success Factors to Bridge Your Institution's Digital Divide
April Sheninger	Login and Go: Behind the Scenes of Penn State's Integrated Solution to the Course Management System
Thomas M. Sheriff	The Journey Toward 24 x 7 IT Monitoring
Ashi Sheth	Protecting a University from Viruses and Worms Transparently
Abdul Shibli	A Cat-Herding Tale: Forging a Single Course Management System
James Shulman	ARTstor: Building a Community Digital Library
Scott E. Siddall	Chief Information Officers
	REALIA Project: Building a Collaborative, Digital Collection for Teaching
Frederick H. Siff	IT Governance: (Re-)Assembling the Packets
	Statewide Digital Commons: Hosting CMS in Ohio
Ariel Silverstone	Seminar 09P - Patch Management in Academe: Getting the Distributed United PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Janet Thomas Simons	A Working Model of Proactive Interdepartmental Academic Support
Vivie Sinou	At the End of the Day We Will Have Given It All Away: The Convergence of Open-Source CMS and Open Courseware
Thomas D. Skill	Seminar 06P - Integrating Student Laptop Initiatives into the Classroom Experience PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Derwin Skipp	Dynamic, Scalable Enterprise Authentication and Authorization Management: PROJECT EDNA at Arizona State University
David L. Smallen	Benchmarks: Helping Your President Understand IT Investments
Kathy A. Smart	The Transition of Course Management Systems
Anthony D. Smith	The New Frontier of Institutional Repositories: Three Libraries, Three Plans, One Goal
Debra G. Smith	Beyond the Data Closet
Eric Smith	Order Out of Chaos: Practical Experience in Tailoring Web Software to an Institution
Martin A. Smith	Institutional Leaders, This Is Your Wakeup Call: You Have Major E-Learning Responsibilities
Craig Smythe	Cisco Systems, Inc., An EDUCAUSE Platinum Partner - Intelligent Campus Media Distribution
Myron Spak	Project Management Templates That Work for Us
Eugene L. Spencer	Developing a Collaborative Organization
	Seminar 10P - Developing a Positive Organizational Culture Using Appreciative Inquiry PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Richard Spencer	A Web Services Solution for Student Payments to Multiple Accounts
Michael B. Sperling	Fairleigh Dickinson's Online Learning Requirement: From an Idea to Maturity
Calvin Sproul	Information Technology and People with Hearing Impairments: "Don't Miss a Word with Real-Time Captioning"
Oren Sreebny	Chandler/Westwood: Progress in Open-Source Collaboration
David Stack	Core Service Teams as Agents of Culture Change
	IT/Research Partnerships
Kenneth R. Stafford	Campus Pioneers of Online Music and Movies
E. Michael Staman	Influencing National Telecommunications Strategy
Thornton Staples	Building Communities of Practice to Support Digital Scholarship
Christopher Starr	Beyond Laptops: A Model for Student Choice in an Ubiquitous Computing Access Environment
David Starrett	Seminar 04A - Improving Institutional Productivity through a Technology-Enabled Faculty PLEASE NOTE: Separate registration and fee is required to attend this seminar.
David Staudt	Meeting Your Technology Needs
Paul Sterling	Moving Your Paperwork Online
Craig A. Stewart	Innovative Approach to a Traditional Practice: Assessing Technology Needs
Brenda Stidham	Information Technology and People with Hearing Impairments: "Don't Miss a Word with Real-Time Captioning"
Jason Stiffler	Leading Curricular Change: The IT Fluency Program at Claremont McKenna College
Kelly Stover	Developing a Collaborative Organization
Howard Strauss	Finding Things on the Web
	Seminar 02F - Building Successful Enterprise Information Portals PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	The Future of Teaching and Learning Technologies
Aaron Streimish	University of Central Florida's Campus SmartCard WebRevalue Service
Ann Strine	Gig-E in the Old Pueblo
Kristin Strohmeyer	A Working Model of Proactive Interdepartmental Academic Support
Neal M. Sturm	Fairleigh Dickinson's Online Learning Requirement: From an Idea to Maturity
John J. Suess	EDUCAUSE/Internet2 Computer & Network Security Task Force (Open Meeting)
	Security Discussion Group
	Seminar 13A - Security and Identity Management for Small Colleges PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Beth-Anne Sullivan	Delegating IT Demand Management for Value and Success
	Higher Ed 101: Filling a Void in IT Professional Development
Maureen Sullivan	Seminar 10P - Developing a Positive Organizational Culture Using Appreciative Inquiry PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Vicki Suter	NLII Bridging VCOP
	NLII EPAC (Electronic Portfolio) VCOP
	NLII Future of Conferences-Right Now
	NLII Horizon VCOP
	NLII Learning Objects VCOP (LOVCOP)
	NLII Members-Future Direction of NLII
	NLII: Opportunities for Engagement (New member recruitment session)
Themin Suwardy	Virtual Canvas: Enhancing Classroom Interaction
Bruce M. Taggart	The Lehigh Lab: Fostering Best Practices in Teaching and Learning
	The New Information Frontier: The Personalized Portal
Timothy Tanis	Full Eradication of Social Security Number as an Identifier: A One-Year Case Study
Donna E. Tatro	Leading by Following: How We Came to Run an Exchange E-Mail Service
Elizabeth I. Taylor	"Do It Yourself" Project Portfolio Management
Benjamin Teitelbaum	Connective Middleware for Next-Generation Voice and Integrated Communications
Lori L. Temple	Community Source Enterprise Application Integration with Web Services and Portals
	Community Source: A New Approach to Software Development
Chris Teshirogi	Access Management Case Study: Adding Decentralization and Eliminating Paper
Tim Tewalt	Creating a Nationwide IT Community to Share Best Practices for Education
Gary Thackeray	Research e-Protocol System
Charles F. Thomas	The New Frontier of Institutional Repositories: Three Libraries, Three Plans, One Goal
Terrill Thompson	Campus Perspectives on Accessible Technology in Higher Education
	Technology Accessibility Policies in Higher Education
	Universal Design and the Web: Strategies and Techniques
Weston Thompson	Web Administrators
David I.C. Thomson	Booklocker: A State-of-the-Art Approach to Balancing the DRM Equation
Susan Thornton	Breaking Physical Barriers in the Deliverance of Rural Medicine
	Imaging and Document Management
Graham Thorpe	Challenges in Engineering and Design of a Large-Scale Microsoft AD/Exchange System
Evelyn Kay Ting	Making the Most of What We've Got: Managing Digital Content from Online Courses
Daniel Tobin	Account Management, The Next Generation: Unified Directories at the Rochester Institute of Technology
H. David Todd	Seminar 08A - Some Basics of IT Management: Challenges, Opportunities, and Solutions PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Graham Tracey	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience the Future of Self-Service
	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience the Future of Self-Service
Bud Tribble	Apple Computer, Inc., An EDUCAUSE Gold Partner - The Ultimate Open Platform: Mac OS X
Dennis A. Trinkle	Change Leadership
	Seminar 01F - The Whole Is Greater Than the Parts: Models for Systemic Transformation of Teaching and Learning PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Krizi Trivisani	Seminar 11P - Guide to Implementing an Effective Security Education and Awareness Program PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Jeremy Trumble	E-Commerce as a Web Service: A Centralized Utility in a Decentralized Environment
Megan Tucker	Implementing an Enterprise Portal for a Multiple-College System
Paul Tupis	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience e-Recruitment at a Higher Level
	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience e-Recruitment at a Higher Level
Carole Turner	From Strindberg to Gyuto Monks: A Showcase of Simple Streaming Solutions
Jonathan Tyman	Beyond Videoconferencing: Internet2 Commons Collaboration Services
Amelia A. Tynan	Peer-to-Peer File Sharing: Campus Solutions
Carol A. Vallone	WebCT, An EDUCAUSE Gold Partner - Online Learning�s Impact on Global Education
Clare C. van den Blink	Creating a Flexible Learning Object Repository
Douglas E. Van Houweling	The Future of Advanced Networking for Higher Education - Sponsored by PeopleSoft, Inc., An EDUCAUSE Platinum Partner
John Van Weeren	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience the Reporting Crystal Ball
	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience the Reporting Crystal Ball
Arthur Vandenberg	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Russell S. Vaught	Comparison of Experiences with Two Innovative Media Programs
	Penn State's Legal Online Music Service
Maria Vega	"Do It Yourself" Project Portfolio Management
Richard Virr	The Great Battle: Creating the McGill University Online Napoleon Collection
Jay Visvanathan	Sun Microsystems, Inc., An EDUCAUSE Silver Partner - Building the Digital Campus
Raymond F. von Dran	Reinforcing the "I" in IT Education
Roger Von Holzen	Strategies for Effective Online Assessment
Jeff von Munkwitz-Smith	Registrars and Admissions Officers
Edward C.T. Walker	IMS
John F. Walsh	Seminar 07A - Open Source: Is It Right for Your Institution? PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Tyler Walters	The New Frontier of Institutional Repositories: Three Libraries, Three Plans, One Goal
Jinx P. Walton	Road Map for a Secure and Open University Network Environment
Kathleen Warner	Online Tutoring to Support Online Classes
Shirley Waterhouse	Institutional Leaders, This Is Your Wakeup Call: You Have Major E-Learning Responsibilities
Lewis Watkins	Systemic Barriers to IT Security
Ann Watts	Communication, Collaboration, Community with SharePoint Portal
	Phoenix Rising: A Portal for New Ideas in Education
Ross Wayland	Seminar 07P - Introduction to Fedora and Its Applications PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Calvin Weeks	Seminar 11P - Guide to Implementing an Effective Security Education and Awareness Program PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Hemi Weingarten	Booklocker: A State-of-the-Art Approach to Balancing the DRM Equation
Gary E. Wenger	Community Colleges
Petra Wentzel	Use of Learning Objects to Develop a Mobile Learning Fieldwork Course
Ann West	Middleware
	NMI-EDIT (by invitation only)
	Seminar 13A - Security and Identity Management for Small Colleges PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Brad Wheeler	Choosing Open Source and Partnering as an IT Strategy
	Seminar 01A - Implementing an Electronic Portfolio: Exemplars, Guidance, and Issues PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Barbara A. White	SunGard Collegis - Best Practices for Administrative Systems Selection and Implementation
Joseph Whitt	Moving Dorm Phones to Cellular: Losing Revenue or Gaining Students?
Susan Barnes Whyte	One Institution's Assessment: Faculty vs. Student Expectations of Information Literacy Knowledge and Skills
Beth Wiebusch	Business Schools and Colleges IT Officers
Wendy Wigen	EDUCAUSE Policy Program
Rick Wiggins	Project SAILS: Facing the Challenges of Information Literacy Assessment
Kathy Wiles	LEAP: Learning Environments and Pedagogy
Bob Willer	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience e-Recruitment at a Higher Level
	Datatel, Inc., An EDUCAUSE Platinum Partner - Experience e-Recruitment at a Higher Level
Chris Wilper	Seminar 07P - Introduction to Fedora and Its Applications PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Kevin S. Wilson	Evolving Faculty Development: A Model for Responding to Change
Warren J. Wilson	IT Collaborations within State Systems
Laura R. Winer	My LMS Gets 1,000,000 Hits a Day: Supporting Your Strategic IT Decisions with Log Analysis Data from your LMS
	Real-Time CMS Integration: Now a Must-Have
Alex Wirth-Cauchon	Reaching Critical Mass: Liberal Arts Colleges Collaborating on Instructional Technology
Gordon D. Wishon	EDUCAUSE/Internet2 Computer & Network Security Task Force (Open Meeting)
	Security Discussion Group
Irving W. Wiswall	One Institution's Assessment: Faculty vs. Student Expectations of Information Literacy Knowledge and Skills
Patricia Wolf	Online Tutoring to Support Online Classes
Kevin Wood	Integrating Technology into the Classroom Through Faculty Engagement
Sandy Woolum	Beyond the Foothills: Passion and Personality in the Virtual Classroom
Sue B. Workman	24 x 7 IT Service and Support
Teresa Workman	A Comprehensive Reporting Environment for an ERP Implementation
Steven Worona	Balancing Security and Privacy in Times of Cyberterror
	Deploying PKI: Current Developments
	Policy and Law
David J. Wright	Seminar 06P - Integrating Student Laptop Initiatives into the Classroom Experience PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Mary Fran Yafchak	Seminar 07F - Perspectives from Campus and Research Middleware Integration PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Garret T. Yoshimi	Network Management
Beth Young	Seminar 13A - Security and Identity Management for Small Colleges PLEASE NOTE: Separate registration and fee is required to attend this seminar.
W. Wayne Young	E-Fellows Transformations in the Academic Development and Technology Center
Russell J. Yount	Seminar 08F - Implementing a Campus-Wide Wireless LAN: Considerations and Practices PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Mike Zackrison	SunGard SCT, An EDUCAUSE Platinum Partner - Creating Personalized Portals and Customized User Experiences
	SunGard SCT, An EDUCAUSE Platinum Partner - Creating Personalized Portals and Customized User Experiences
Barak Zahavy	An Open Network Printing Environment
Jean Zappe	Developing a Collaborative Organization
	Seminar 10F - Balanced Leadership: The Role of Behavior Styles and Emotional Intelligence PLEASE NOTE: Separate registration and fee is required to attend this seminar.
	Seminar 10P - Developing a Positive Organizational Culture Using Appreciative Inquiry PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Michael Zastrocky	2004 Annual Gartner-EDUCAUSE Update
Robin Etter Zuniga	Seminar 04F - Using Data to Get More Value from Your Course Management System PLEASE NOTE: Separate registration and fee is required to attend this seminar.
Susan M. Zvacek	Collaboration to Create Collaborative Learning Environments
	Creating a Policy Manual for Your CMS: When "Because I Said So" Is No Longer Enough

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