Current Issues Roundtables

Enterprise-Wide Portals

Session Details

Speaker(s)

• Diane H. Barbour, Chief Information Officer, Rochester Institute of Technology

Abstract

Has your campus implemented a portal system? Are you thinking of doing so soon? Many different systems integrate Web services, departmental applications, legacy systems, administrative systems, and more into one easily accessible Web portal. What issues are encountered in this process? What are the benefits and the challenges? Come to this session to share your experiences and learn from colleagues.

Faculty Development, Support, and Training

Session Details

Speaker(s)

• Anne H. Moore, Associate Vice President, Learning Technologies, Virginia Tech

Abstract

Supporting faculty in integrating technology in teaching and learning evolves in relation to several variables. The need for continuous training arises from changes in technologies, student needs and behaviors, curricular aims, and institutional goals. Training related to technological change is evident, while human and social development are more difficult to achieve. While identifying successful emerging practice, this roundtable will explore the challenges and rewards of faculty development.

IT Funding Models

Session Details

Speaker(s)

• Ardoth A. Hassler, NSF Sr IT Advisor/Assoc VP Univ Info Scvs, Georgetown University

Abstract

One of the biggest challenges facing colleges and universities is the need to lower costs or increase revenue. For IT, this often means cutting expenses, partnering with other units, renegotiating licensing, increasing fees, developing "premium" (for fee) services, and/or dramatically changing financial models. Please come to this session ready to share what has worked or hasn't worked on your campus.

IT/Research Partnerships

Session Details

Speaker(s)

• David Stack, Deputy CIO, University of Wisconsin-Milwaukee

Abstract

IT at many institutions focuses on network infrastructure, course management systems, and enterprise administrative systems, largely ignoring the technology needs of the research community. However, the move to develop partnerships between campus researchers and IT is becoming more widespread and the potential benefits more apparent. Come discuss what you have done or are planning to do to establish an IT-research relationship on your campus.

Open Source and Course Management Systems

Session Details

Speaker(s)

• Cecilia R. d'Oliveira, Executive Director, MIT OpenCourseWare, MIT

Abstract

The Sakai Project released RC1 of its open source Collaboration and Learning Environment software in July. Expectations are high for this multi-university open source effort, which offers potential cost savings and an opportunity to leverage innovations across institutions. What are the critical success factors? Is an open source system relevant to schools without the technical resources to take advantage of the code?

Outcome Measures for IT Services

Session Details

Speaker(s)

• Joanne M. Kossuth, Vice President for Operations and CIO, Franklin W. Olin College of Engineering

Abstract

Share perspectives, best practices, and strategies for designing, implementing, revising, and reporting outcome measures. What does it take to measure the right thing? How do you know you are measuring and reporting a valid result? How can you create a flexible strategy to accommodate changes in services? Do all constituencies count the same? Where do tools like the CORE Data and COSTS projects fit?

Peer-to-Peer File Sharing: Campus Solutions

Session Details

Speaker(s)

• Amelia A. Tynan

Abstract

Join this roundtable to explore solutions being implemented at U.S. campuses to address illegal file sharing using P2P technology. As colleges and universities move to reduce copyright infringement, they have developed policies, forged agreements with corporate partners for free music services, and instituted other solutions. Join us for a lively discussion of what is happening now and directions for the future.

Professional Development Strategies for IT

Session Details

Speaker(s)

• Cynthia Golden, Director, CIDDE, University of Pittsburgh

Abstract

Ongoing professional development is essential to success, and to survival, in the IT business. As a user, manager, or leader of information technology within higher education, you must balance the demands of IT and the mission of your institution in times of rapid change and tight budgets. How do you choose from the wide array of professional development programs and opportunities available to help you do that -- to build the skills and develop the vision you need to support your institution and further your career? Come to this session to discuss and share professional development strategies for yourself and your staff.

Security, Privacy, and Identity Management

Session Details

Speaker(s)

• Mark S. Bruhn, AVP, Indiana University System

Abstract

Access to IT services we deploy on our campuses must be managed through both policies and technologies. Campuses must address questions such as, Are the people using these services who they claim to be? Do they have permission to use these services? Is their privacy being protected, and to what extent? Join this roundtable discussion to find out how others are addressing these tough security issues and to share your own experiences.

Strategic Planning for IT

Session Details

Speaker(s)

• John E. Bucher, Chief Technology Officer, Oberlin College

Abstract

Many institutions have embraced strategic planning for IT to provide direction for IT services, especially given today's increasing demand and declining funding. Planning is one piece of leadership, including communications, measurement, and assessment, that allows IT plans to be aligned with the institutional goals and budget process. Come to this session to share your IT planning strategies and to learn from your colleagues.

Administrative Information Systems: Post-ERP Issues

Session Details

Speaker(s)

• Dana Abbott, Director, Information Systems, University of Mary Washington

Abstract

How should institutions using ERP systems plan for next-phase integration of one-card, library, and course management systems and identity management initiatives as budgets become tighter, vendors consolidate, and open source emerges? If your institution is currently running an ERP system, or if you are considering an ERP purchase, please join us to share perspectives for future planning.

Effective Practices for Network Security

Session Details

Speaker(s)

• Gary Dobbins, Director, Information Security, University of Notre Dame

Abstract

At this roundtable, we’ll share information on current and emerging competitors for security dollars, their effectiveness, and their applicability to current problems. We'll emphasize the information available in the Educause/Internet2 Effective Security Practices Guide and talk about what could be added. Come share your successes (and not-quite successes) on the most effective ways to invest in a campus IT security program.

Implementing E-Portfolios

Session Details

Speaker(s)

• John C. Ittelson, Professor, Director, California State University, Monterey Bay

Abstract

The e-portfolios roundtable will discuss issues surrounding the implementation of electronic portfolios. Come share your experiences and discuss the challenges of implementing e-portfolios at the campus, department, and course levels. What were the keys to your success? Your biggest challenges or stumbling blocks? Other topics for discussion include research, administrative, and pedagogical uses of e-portfolios; faculty and student perspectives; policy implications; and long-term support and maintenance implications.

Middleware Policy and Technology Issues

Session Details

Speaker(s)

• Keith D. Hazelton, Senior IT Architect, University of Wisconsin-Madison

Abstract

Technology and policy roadblocks are often encountered when implementing directory, authentication, and authorization systems. Come to this discussion session to share your campus challenges and successes with your colleagues and develop a list of strategies to take back to your institution to help with your own deployment.

Service Delivery Models: Delivering Help Desk Support 24/7

Session Details

Speaker(s)

• Linda Hutchison, IS Quality Leader, Oregon Health & Science University

Abstract

Increasingly campuses are faced with the need to provide help-desk services 24 hours a day to support faculty, students, and administrators. This round-the-clock service brings with it many issues, including: self-service versus one-on-one consultation; staff coverage and scheduling; problem escalation; workflow; and much more. Join this roundtable discussion to share your models for providing help-desk services.

The Rising Cost of Distractions

Session Details

Speaker(s)

• Martin Ringle, Chief Technology Officer, Reed College

Abstract

Already stressed IT budgets face the rising costs of virus and worm defenses, increased network security, spam control, copyright infringement, privacy regulations, and other requirements. A survey of liberal arts colleges indicates that such items may be consuming 10-15% of central IT budgets. This roundtable shares ways colleges are dealing with these "overhead" costs along with financial, administrative, and user relations strategies.