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May 7–9 • San Francisco, California

User-Centered Design in IT: The Low-Hanging Fruit

Session Details

Monday, May 07, 2007
3:30 p.m. - 4:15 p.m.
Carmel II

Session Type: Track 3

Speaker(s)

  • Allison Bloodworth, Senior User Interaction Designer, University of California, Berkeley
  • Ian Crew, Supervisor, Collaboration Services, University of California, Berkeley
  • Session convener: Mara Hancock, Director for Educational Technologies, University of California, Berkeley

Abstract

This presentation will introduce several basic usability and user-centered design concepts and techniques. We will explain how they are being introduced at UC Berkeley to create Web sites and IT services that are easier and more satisfying to use, reducing the burden on support desks and enhancing productivity and customer satisfaction.

Available Resources
 
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