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Track 3Assistive Technology Applications within Higher Education SettingsThursday, February 20, 2003 Kirk Behnke, Coordinator of Training, Grants and Contracts, Center on Disabilities/CSUN, California State University, Northridge What do we mean by assistive technology (AT)? What kinds of assistive technologies are being used currently in higher education settings, within the classroom, online, around campus, and elsewhere? We will present an overview of AT with examples, applications, and impact for students with disabilities. Campus Service Level Agreements and Departmental ContractsWednesday, February 19, 2003 James S. Berry, Dean, Technology & Planning, Lone Star College System Priscilla Milam, Associate Vice Chancellor for Information Technology Operations, Lone Star College System G. Morgan Watkins, Director, ITS User Services, University of Texas at Austin This presentation explores issues in developing service level agreements (SLAs) or departmental contracts in the academic environment. Showcasing the first steps in SLAs for a large community college system reflected against the 10-year history of service contracts at a major university, this session highlights issues and benefits of formalizing support agreements. Computer Orientation at The University of Texas at AustinWednesday, February 19, 2003 Lindsey G. Lewis, Training Manager, IT Services, University of Texas at Austin Cheryl Mayoff, Training Specialist III, B.S., University of Texas at Austin An in-depth evaluation of The University of Texas at Austin's Information Technology Services' efforts to develop a computer orientation/education program for incoming freshman, including a focus on the history of the program and potential future implementations. Critical Sucess Factors in University Library Web Site DesignFriday, February 21, 2003 Robert Vinaja, Assistant Professor, University of Texas-Pan American This presentation will describe the results of a content analysis of the Web sites for 500 U.S. university libraries. The following issues are discussed: major strengths and weaknesses of library sites, Web design considerations, functionality offered by outstanding library sites, and critical success factors in library Web site design. PayQuest: Less Paper, More PowerThursday, February 20, 2003 Lorri Ahlert, Systems Analyst, Office of the Controller, University of California, Irvine Cheryl Ast, Director - Client & Data Center Services, University of California, Irvine PayQuest leverages a Java n-tier application to streamline preparation of payment requests. This approach relieves overextended staff in the disbursements department by: ·eliminating redundant data entry ·ensuring adherence to policies and procedures ·creating a paperless approval process ·tracking requests online ·imaging receipts and supporting paperwork Seeing the Forest and the Acorns in the Decision TreeThursday, February 20, 2003 Sandra J. Burke, Manager, Computing & IT Center HelpDesk, University of North Texas Training never ends. Procedures always change. How can a help desk keep up with all the changes? An online decision tree for help-desk staff can help. Learn from our successes and mistakes in the creation and ongoing development of this well-working system for the support services help desk at the University of North Texas. Supporting Your Campus from Classrooms to OfficesThursday, February 20, 2003 Brian Commons, Information Systems Coordinator, Brazosport College Judith E. Reiffert, Manager - Help Desk Services, Trinity University James Rubarth-Lay, Senior Developer/Analyst, University of Texas at Austin Successfully organizaing and managing all computers and peripherals on a college campus can be a daunting task. A transition to specialized teams within an IT department, aided with superb support tools, has been an effective step in increasing productivity and administration to produce a more stable computing environment The OU Supercomputing Center for Education & Research: Building a Community of Computational Science & EngineeringFriday, February 21, 2003 Henry Neeman, Director of Supercomputing, University of Oklahoma Supercomputing plays an increasingly important role not only in research but also in science, technology, engineering, and mathematics education. The University of Oklahoma is adopting a new approach to teaching supercomputing fundamentals to a broad audience, including inexperienced programmers, and providing one-on-one follow up to apply these ideas to real projects. |
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