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Track 3Collaborative Technology Support for Administrative and Academic Decision MakingTuesday, March 25, 2003 Mari M. Heltne, Program Coordinator, Web & Multimedia Design, University of St. Thomas Liang Chee Wee, Registrar/Associate Dean for Advising and Special Programs, Luther College Collaborative technologies offer solutions for supporting teaching-learning and administrative decision-making at vastly different-sized educational institutions: a major university and a liberal arts college. The presentation demonstrates successful use of these tools in faculty governance, admissions, an athletic program, strategic planning, teacher- and course-evaluation, and even in an institutional presidential search. Developing a Post-Implementation Training PlanWednesday, March 26, 2003 Jay Killion, Assistant Director of Academic Computing, PM, BA, and API, University of Nebraska at Omaha Training does not cease after ERP implementations. Instead, the focus shifts to training new users and users who change job responsibilities. This session will address post-implementation planning issues such as identifying trainees, redefining courses, updating and developing support materials, incorporating user feedback into training, and customizing training, as well as resource issues such as frequency of training and trainer turnover. Evaluating Portal Use and SatisfactionTuesday, March 25, 2003 Brian Rust, Marketing Communications Manager, University of Wisconsin-Madison What are the best methods to assess the value of a portal to its users? The Division of Information Technology (DoIT) has used a variety of tools to research demand and satisfaction for the "My UW-Madison" portal since the spring of 2001. Both the methods used and the lessons learned can help guide your portal-building efforts. Exploring IT Funding StrategiesTuesday, March 25, 2003 Laurie G. Antolovic, Deputy Chief Information Officer and Finance Officer, Indiana University With the relentless demand for more IT services and funding cuts everywhere, it is imperative for IT organizations to develop new funding strategies in order to stay focused on priority goals and be responsive to their constituencies. How the Ohio Board of Regents State-of-the-Art Higher Education Web Based Data Warehouse Supports the Growing Demand for InformationWednesday, March 26, 2003 Harold Horton, Director, Ohio's Higher Education Information (HEI) System, Ohio Board of Regents Jay Johnson, Assistant Director, Higher Education Information System, Ohio Board of Regents The Ohio Board of Regents has implemented a state-of-the-art Web-based data warehouse called the Higher Education Information (HEI) system for Ohio's campuses (http://www.regents.state.oh.us/hei). The session will demonstrate how the Web is used for data submission, verification, and retrieval for Ohio's higher education decision makers. How the University of Michigan’s SAN Pays for ItselfWednesday, March 26, 2003 Nancy Medd, Operating Systems Admin III, University of Michigan-Ann Arbor Chris Wood, Systems Support Manager, University of Michigan-Ann Arbor Faced with expanding storage requirements, shrinking budgets, disaster-recovery needs, and ever smaller maintenance windows, the University of Michigan Administrative Information Services (MAIS) looked to a Storage Area Network (SAN) to replace direct connected disks and to simplify storage management. We will discuss our ongoing implementation effort, including how the SAN compares to our initial expectations, changes we have made to support and maximize the new technology, and lessons learned. Maintaining the Right Balance: Using Project Charters to Set IT Project PrioritizationWednesday, March 26, 2003 Robert Guthrie, Executive Director, Computing IT Services, Washington University in St. Louis Don Padgett, Program Manager-Strategic Initiatives, University of Notre Dame A project charter is the key document for initiating, prioritizing, and controlling the project-development cycle. Notre Dame is using the charter document to encourage and enhance our customers' involvement in the project definition and prioritization decision process. Planning for Business ContinuityWednesday, March 26, 2003 Theresa Rowe, Chief Information Officer, Oakland University After experiencing a bad-luck series of events that affected our enterprise systems, including a building fire and an environmental contamination, Oakland University started a long-term effort to create a low-risk environment and effective business continuity plans. This presentation will describe the process used and conclusions, as well as current efforts. Training to Increase the Effectiveness of Your Campus Data WarehouseTuesday, March 25, 2003 Madaline Tuinstra, Technical Trainer and Consultant, University of Wisconsin-Madison Accessing and manipulating data is vital to many employees at any academic institution, yet this process is often unclear and frustrating for the typical end-user. This presentation will describe the development of a training program designed to demystify the data-access process at the University of Wisconsin-Madison. |
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