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Track 5Assessing Technology Support: Using Portfolios to Set Goals and Measure ProgressMonday, December 03, 2001 Anne Scrivener Agee, Vice-Provost for Information Technology and Chief Information Officer, University of Massachusetts Boston Star A. Muir, Associate Professor of Communication, George Mason University Walter W. Sevon, Jr., Deputy CIO & Executive Dir, Technology Systems Division, George Mason University With growing demand for technology support and limited resources, IT units must regularly assess their goals and services. This session presents portfolio assessment techniques used by George Mason's Division of Instructional Improvement and Instructional Technologies to review the unit's progress annually and measure its success in meeting IT support goals. Bringing IT All Back Home: Centralizing Systems in a Decentralized ClimateTuesday, December 04, 2001 William Lantry, Director, Academic Technology Services, The Catholic University of America Ziaeddin Mafaher, Chief Information Officer, The Catholic University of America Peter J. Murray, Vice President and CIO, University of Maryland, Baltimore The era of extreme centralization of information technology using mainframe architecture with heavy bureaucracy and lack of flexibility is over. But the extremes of distributed computing led to chaos, inefficiency, and frustration on the part of researchers and technologists. The solution is to provide a climate that allows academic freedom while bringing all departments under one umbrella. The keys to this solution are communication, diplomacy, and the realization of common interests. ERP Systems: Ongoing Support Challenges and OpportunitiesMonday, December 03, 2001 James J. Gallamo, Director, Information Systems & Services, The Catholic University of America Peter J. Murray, Vice President and CIO, University of Maryland, Baltimore While there are guidelines available for how to implement ERP systems, information is not as widely available for how to effectively support the systems after they are live. Critically important to the ongoing success is the effective use of ERP systems. This session will focus on the development of an ERP support model, including the challenges and opportunities encountered, at The Catholic University of America. Finding Common Ground For IT StrategiesMonday, December 03, 2001 Lani Barovick, Associate Vice President, University of Maryland, Baltimore Christopher G. Phillips, Assistant VP, Center for IT Services, University of Maryland, Baltimore Peggy Phillips, Consultant, University of Maryland, Baltimore The University of Maryland Baltimore lacked a common IT strategy that addressed the complexities of an academic, medical, law, and social work campus. No IT decision was too large or too small to attract controversy. This presentation will explain how we found common ground and a coherent strategy. Growing Your Own IT Professionals: Innovative Efforts to Recruit, Train, and Retain IT ProfessionalTuesday, December 04, 2001 Patsy Mills, Director of Project Relations, East Carolina University Discover how an IT department designed a competency-based training curriculum that will recruit, retain, and "grow their own" IT professionals. Participants will be intrigued with the multi-tiered training progression established for IT professionals and how collaborative efforts with human resources has incorporated performance management, employee promotion, and salary adjustment mechanisms. IT Leveraging to Promote Technical Cultural Change in a Large, Diverse InstitutionMonday, December 03, 2001 Mary Ann Chianelli, Associate Director, Office of Information Technology, Rutgers, The State University of New Jersey Frank J. Reda, IT Director, Rutgers, The State University of New Jersey David J. Souren, Associate Director, Information Technology, Rutgers, The State University of New Jersey This session will present how Rutgers University's volume purchasing program was used to promote cultural technology change at the departmental level. The presenters will detail the process and show how successful the program was on several levels and point out the lessons learned along the way. Providing Technology Training for the Highly Wired University: Answers and IssuesTuesday, December 04, 2001 Debora Adler, Instructional Designer, Seton Hall University Russell Francisco, PC Trainer Coordinator, Seton Hall University Bill Otskey, Manager, CTC, Seton Hall University Campus-wide technology training has yielded a committed core of technology users, but some individuals remain resistant to training. We will present the successful programs and strategies that have increased class attendance, raised administrative staff skills and created a more flexible training center. We will also explore the causes of non-participation. The Renovation Survival KitTuesday, December 04, 2001 Joe Schuch, Sr. Assoc., New Learning Environments, Thorburn Associates Inc. Learn to recognize and avoid the most common pitfalls of first-time renovations of multimedia classroom space. Obtain the tools to help you determine how and when to work with physical plant, architects, contractors, consultants, and vendors to create a facility that meets your needs and budget. Obtain a metric to help determine true cost of ownership (costs of support, maintenance and lifecycle). Ubiquitous Computing : Funding TechnologyTuesday, December 04, 2001 Catherine S. Bolek, Director, Sponsored Research, University of Maryland Eastern Shore Ronald G. Forsythe, Jr., Vice President, Information Technology, University of Maryland Eastern Shore Kaye Pinhey, Director Instructional Technology, University of Maryland Eastern Shore With competition for grants increasing and the review of applications becoming more rigorous, potential awardees need to develop new strategies to improve the probability that proposals result in awards. Using IT tools and advice from experienced grant writers, you can increase the competitiveness of your proposal. Win Big: Integrate College and IT PlanningMonday, December 03, 2001 Lloyd Case, Director, IT Planning & Resources, Montgomery College Mona Levine, Director of Planning & Institutional Projects, Montgomery College Major financial support to information technology resulted from cooperation in college and IT planning. Joint efforts integrate strategic planning and IT project management. Now, a new "flag file" and a new enterprise project management system enhance planning. This presentation will describe the novel aspects and the challenges that were overcome. |
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