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Track 3Changing Your Culture and Establishing Direction to Enhance Organizational EffectivenessWednesday, April 21, 2004 Frank Sabatine, Dean, School of Extended Education, Ball State University Using a participatory ranking, evaluation, and goal-setting process, Ball State University's School of Extended Education set a new direction and developed employee buy-in for a major culture change. The school improved efficiency and effectiveness, experienced enrollment growth with fewer employees, and enhanced its value to the university's mission and goals. This presentation will describe the step-by-step process used, as well as some results. Data Warehouse Efforts and Metadata FoundationsWednesday, April 21, 2004 Charles R. Thomas, Senior Consultant, NCHEMS In 1997, we summarized a survey of 40 institutions with active data warehouse projects for a paper entitled "Information Architecture: The Data Warehouse Foundation." Five years later, many more institutions have data warehouse efforts in production, in development, or being planned. We will summarize a new survey of institutions to determine the sponsors of their data warehouse efforts and the underlying metadata supporting those efforts. Human Resource Electronic DocumentsFriday, April 23, 2004 Daniel M. McDevitt, Director, Campus Services, Indiana University Indiana University has developed a series of human resources electronic documents. Developed in house, these electronic documents serve as a front end to the core PeopleSoft environment, providing a decentralized process for departmental initiation and electronic routing (workflow) of HR-related actions. Upon electronic approval, documents are automatically saved to PeopleSoft. Information Privacy: Public Policy and Institutional PoliciesFriday, April 23, 2004 Wendy Wigen, Government Relations Officer, EDUCAUSE Privacy and security have become major policy concerns, both within the halls of Congress and institutions of higher education. New legislative and regulatory proposals aim to enhance cyber security, curb spam, address identity theft, require privacy policies, amend the USA PATRIOT Act, and protect personally identifiable information, including Social Security numbers. This session will focus on the status of current federal legislation, prospects for future developments, and implications for institutional policies and practices. Managing Student Relationships (CRM) to Drive RetentionWednesday, April 21, 2004 Kevin Collins, Assistant Vice President for Student Affairs, DePaul University Andrew Drefahl, Manager of CRM and KM Technology, DePaul University Gazala Siddiqi, Project Manager, DePaul University DePaul University has developed insight into the benefits of customer relationship management (CRM) through the fastest and only implementation of PeopleSoft's CRM suite (online marketing and reporting) in higher education. This session will provide an in-depth look at which commercial CRM strategies and techniques transfer effectively and which require further translation and validation. CRM is one of the biggest opportunities on our strategic agenda, and we are seeking collaborators to broaden the knowledge base of CRM in higher education. Real-Time Course Enhancements Using XML in a Curriculum Development ModelThursday, April 22, 2004 Timothy F. Reymann, Lead Faculty, Franklin University Rob L. Wood, Faculty/Learning and Instructional Designer, Franklin University A quality academic product requires the integration of a curriculum development model and XML. To meet the needs of 21st-century learners, real-time enhancements to courses are imperative to capture and deliver emerging trends in a given industry. Franklin University will share lessons learned and innovations using XML. Standards, Services, and ExcitementThursday, April 22, 2004 Mark Mazelin, Web Development Coordinator, Cedarville University David L. Rotman, Chief Information Officer, Cedarville University This session explores how Cedarville University developed comprehensive customer service applications and middleware by building small pieces, providing intermediate deliverables, and creating small "wins." The wins proved exciting for both customers and developers. The end result provides tight integration using proven standards, such as XML, XSL, and LDAP. Support Directions for Open Source Course Management Systems: Liberal Arts Colleges and the Sakai ProjectThursday, April 22, 2004 Joseph Hardin, Director, Collaborative Technologies Lab, University of Michigan-Ann Arbor Nancy Millichap, Director, Program Development, National Institute for Technology in Liberal Education Manuel Rendon, Technology Specialist, Midwest Instructional Technology Center, Great Lakes Colleges Association Janet S. Russell, Asst Dir of Science Programs, Center for New Designs in Learning and Scholarship, Georgetown University Scott E. Siddall, Partner, The Longsight Group LLC The idea of course management systems intrigues many small liberal arts colleges, but commercial solutions may be too expensive. Do open source products like Michigan's CHEF or Stanford's CourseWork offer a solution? Ohio liberal arts colleges, including Denison University, are piloting these systems, and the Midwest Instructional Technology Center ran CHEF in support of courses at Earlham College. Presenters will show how such systems work for liberal arts colleges and how Michigan, Stanford, and other institutions developing course management systems are joining forces in the Sakai Project for a closer alignment of their environments. The Sakai Project will also address issues of support for these open source systems. The Caravel Project: Content Management and Technology Co-ops—The Power of SharingThursday, April 22, 2004 Michael R. Sherer, Director of Information Technology, Goshen College Caravel's highly scalable LDAP back end and WYSIWYG front end make it an attractive enterprise content management system. More radical, however, is the notion that organizations can pool resources toward a common development agenda. In this presentation, Goshen College’s IT director will detail the ongoing progress of Caravel and the Technology Development Co-op. Web-Enabled Databases for Plain Folk, in UM.SiteMakerThursday, April 22, 2004 Jonathan Maybaum, Professor of Pharmacology, University of Michigan-Ann Arbor Databases shared through Web interfaces can be powerful tools, although creation of such databases generally requires skills far beyond those possessed by average students, faculty, and staff. The Data Tables feature of UM.SiteMaker lowers this barrier significantly and enables a broad audience of users to make customized Web databases. |
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