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Track 2Crisis Communications for Security Issues: A Nightmare You Can ManageThursday, February 26, 2004 Marilu Goodyear, ECAR Fellow and Chair, Department of Public Administration, University of Kansas Donna Liss, Chief Information Officer, Truman State University Allison Rose Lopez, Public Relations & Marketing Manager, University of Kansas Jenny Mehmedovic, Assistant to the Provost, University of Kansas Find out how one university managed a computer security incident involving foreign student data by using a team approach and a planning model for response to the media, students, and law enforcement. The team will present how they enlisted support from the university and students not only to deal with the incident but also to build awareness of computer security issues. Desktop Management Initiatives: Collaboration, Consensus, and CamaraderieThursday, February 26, 2004 G. Morgan Watkins, Director, ITS User Services, University of Texas at Austin With more than 40,000 computers on campus, the challenge of developing a desktop management strategy is daunting. Learn what the University of Texas is doing to bring disparate resources together, working towards solutions that will secure and manage significant numbers of machines on different platforms and with different operating systems. Digital Diversity: Multi-institutional Access to Distributed Course ResourcesThursday, February 26, 2004 Barry R. Ribbeck, Director, Systems Architecture & Infrastructure, Rice University Enabling student access to shared course resources across a multi-institutional consortium is challenging at best. This session presents a case study in the use of Shibboleth (open source software that supports Web-based, inter-institutional authorization) and the Blackboard course management system and offers suggestions to campuses facing similar challenges. This presentation is offered in collaboration with the NSF Middleware Initiative-EDIT Consortium of Internet2, EDUCAUSE, and SURA. Engaging Upper Management in Programming Project PrioritizationWednesday, February 25, 2004 K.B. Massingill, Executive Director of the Adams Center, Abilene Christian University James W. Trietsch, Chief Operations Planning Officer, Abilene Christian University Demand for custom programming or integration with administrative systems usually far exceeds resources. One way to deal with these issues is to formalize the programming prioritization process. We will demonstrate the difficulties of implementing such a process and the benefits to doing so and offer some successful approaches. How Far Can We Collaborate?: The Perils and Pay-Offs of Strategic Planning with Peer InstitutionsWednesday, February 25, 2004 Suzanne Bonefas, Director of Special Projects, Rhodes College Robert M. Johnson, VP for Student & Information Services, Rhodes College In traditional inter-institutional consortial work, members are encouraged to share effective practices, lessons learned, and occasionally to consult with each other. Is the collaboration deep enough, however, if strategic issues are left out? How far can peers and competitors go in collaborating on planning? What are the perils and pay-offs of planning together? This interactive session will seek to explore the limits and possibilities of this type of venture. Managing for Today's Operational RealitiesFriday, February 27, 2004 Rebecca L. King, Associate Vice President for Information Technology, Baylor University In today’s stressful environment, it is extremely important that managers in higher education nurture and motivate staff members to meet the increasing challenges they face. This session will review this situation and suggest strategies managers can use to make the workplace a more productive and enjoyable place. Retaining the FocusWednesday, February 25, 2004 Roger M. Cotrofeld, Jr., Asst. Director of User Services, University of Texas at Austin In the effort to maintain secure and redundant systems, it is easy for managers to forget that information technology is a service industry. This presentation will explore methods to balance strategic planning, firefighting, and preventing IT staff burnout while allowing a transparent experience for end users. Student Services: Reorganizing for Speed and AgilityThursday, February 26, 2004 Phillip Bustos, Vice President, Student Services, Central New Mexico Community College Albuquerque TVI has experienced 28 percent growth in the past five years. We will launch a full-service Luminus portal and have added more than 57 different class start and end times, with a call center on the horizon. How do we keep up in an ever-changing multi-campus system? How to change a culture from doers to facilitators, while maintaining quality and customer service? Teaching Educational Politics to TechiesFriday, February 27, 2004 William Bova, Manager Computing Services, University of Texas at Austin Chris Walker, Senior Systems Analyst, University of Texas at Austin The thinking and social interaction methods technicians use to solve problems all but obliterate their ability to adapt to organizational politics. Motivate your technical staff to adapt and learn the enabling leadership skills they need to flourish in an educational environment. The Evolution of Baylor University's PPM: From Introduction to Enterprise Portfolio Management for University-Wide Strategic PlanningThursday, February 26, 2004 Nathan Atkinson, Sr. Analyst/Programmer, Baylor University Baylor University chose to undertake an aggressive 10-year vision, which required new tools to manage strategic transformation. This session will explore the history of how Baylor got involved in portfolio project management, the role of IT tools in integrating this management process, and the evolution to enterprise portfolio management. |
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