Track 2

A Professional Development Program for IT Employees

Thursday, June 28, 2001
2:30 p.m. - 3:15 p.m. SESS14

Linda A. Cabot, Vice President of Information Technology, Cardinal Stritch University

Barbara Roper, Director-OIT Resource Management, Georgia Institute of Technology

Lori Sundal, Director, Georgia Institute of Technology

Georgia Tech has worked diligently over the past several years to create and implement a multi-dimensional professional development program aimed at retaining technical employees. Addressing business practices, career progression, and training, this presentation will share the components of the program that is now Web-enabled. We will demonstrate the online resources available to our employees.

Postconference Resource

Essential Leadership Issues and Strategies for IT Managers in Higher Education

Friday, June 29, 2001
8:30 a.m. - 9:15 a.m. SESS17

David W. Dodd, Vice President for Information Resources and CIO, Xavier University

Leadership is more essential to the success of IT professionals than ever before. The ability to build and lead strong organizations capable of meeting goals and managing change will be the prime determinant of success for today's IT managers. In this session, attendees will learn skills and strategies to help meet those challenges.

Growing Your Own: Notes From the Victory Garden

Thursday, June 28, 2001
10:30 a.m. - 11:15 a.m. SESS05

Barbara E. Truman, Director, Course Development & Web Services, University of Central Florida

Dale Voorhees, Assistant Director, Course Development & Web Services, University of Central Florida

UCF's Course Development & Web Services unit is a skunk works learning organization recognized for its award-winning professional development. Innovation is harvested regularly through deliberate cultivation. How does a learning organization develop professionally? Secrets of staff training, team building, facilitation, involving staff, and creating ownership, as well as tips for recruiting talent, will be shared.

Recruit, Retain, Retrain and Pray, Pray, Pray

Thursday, June 28, 2001
9:15 a.m. - 10:00 a.m. SESS02

Ann F. Harbor, Director, Academic Affairs Administration, The University of Memphis

Hear how an urban university responds to the recruitment, retention, and professional development of IT professionals during tough economic times. The discussion will describe various recruitment tactics and will detail retention of key IT personnel through professional development, self-directed work teams, 360° evaluations, and aligning individual work with corporate strategy. Pitfalls, prayers, and predictions included.

Postconference Resource

Team Problem Solving and Conflict Resolution

Friday, June 29, 2001
11:30 a.m. - 12:15 p.m. SESS23

Maggie McHugh-Parrish, Director of IT User Services, Southern Polytechnic State University

Few team leaders avoid the conflict that arises when working with people of different backgrounds, opinions, and interests. In this session, you will learn more about conflict resolution and practice problem-solving tools effective for work teams. The presenter is on the faculty of the University System of Georgia's Center for Negotiation and Conflict Resolution.

Postconference Resource

The SURA Regional Infrastructure Initiative: Establishing a Networked South

Friday, June 29, 2001
1:30 p.m. - 2:15 p.m. SESS29

Gary Crane, Director, IT Initiatives, Southeastern Universities Research Association

This session will describe the SURA Regional Infrastructure Initiative. The vision of this initiative is to organize and use the collective assets of SURA and its member institutions to develop a new model that will disrupt the current pricing mechanisms for high-bandwidth connectivity for regional research and education networks.

Postconference Resource

Uh-Oh: The Students Want to Promote New Technology

Friday, June 29, 2001
10:30 a.m. - 11:15 a.m. SESS20

Jack McKinney, Multimedia Specialist, Emory University

David Roemer, Student, Emory University

Two Emory students became enamored with iMovie and decided to promote student use through iMovieFest 2001: Freshman Creating Movies for Prizes. We will focus on how ITD collaborated with a student organization to make this program a reality. New technology was introduced to 900 students in two weeks, and it was fun!

Postconference Resource

VITAL: Growing a Campus-Wide Consortium

Thursday, June 28, 2001
1:30 p.m. - 2:15 p.m. SESS11

Larry Dickerson, Web Course Developer, University of South Florida

Susan Zucker, Interim Associate Director Instructional Services, University of South Florida

In this session, participants will learn about the development and implementation of the USF Virtual Instructional Team for the Advancement of Learning (VITAL). Formed in 1997, this campuswide, multi-dimensional consortium is dedicated to serving faculty who are interested in improving teaching and learning through the use of technology.

Postconference Resource

Who Is Really Responsible for Online Students' Technical Support?

Thursday, June 28, 2001
11:30 a.m. - 12:15 p.m. SESS08

James R. Lackey, Director of Faculty Support, University of Texas at San Antonio

This session will present research indicating that regardless of who the university says is responsible for technical support, instructors often get poor evaluations when students' technical-support expectations are not met. The research also indicates that college-level technical support decreases students' negative experiences with online education and improves instructors' evaluations.

Postconference Resource