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Track 2Advice for New IT Leaders: Perspectives from the FieldWednesday, June 19, 2002 Donald E. Harris, Vice Provost & CIO, University of Oregon Brian L. Hawkins Lucinda Lea, Vice President for IT and CIO, Middle Tennessee State University As IT professionals move through their careers in higher education many are called to leadership roles. Three members of the higher education community will share their experiences, advice, and insights on IT leadership in higher education, discussing the challenges faced by today's leaders and how both new and experienced leaders can make the most of a new position. Creating a Realistic VisionTuesday, June 18, 2002 James I. Penrod, Professor Emeritus, Leadership, The University of Memphis The long term success of a CIO lies in leading the creation of an institutional IT vision that pushes the edge of the envelope yet can be realized. This session will present a methodology to develop a vision that may be linked to realistic university resources and measurable objectives. Developing an Executive Information System for Campus LeadersWednesday, June 19, 2002 Lucretia Parham, Assistant Professor, Armstrong Atlantic State University Access to accurate and up-to-date information is becoming more critical in today's institutions of higher education. Armstrong developed an information retrieval system that can be used by administrators at all levels of the university. Easy access to critical institutional data on an ad hoc basis resulted in the ability to detect trends and to make more informed decisions. Flexibility in the Workplace Through TechnologyTuesday, June 18, 2002 Robin R. Ganzert, Assistant Dean for Finance and Administration, Wake Forest University As broadband and wireless technologies reach the home, staff and faculty are depending more on technology to allow them the flexibility to work from home. The implications of this change in work habits places a tough burden on both the Human Resources and Information Support departments. HR for IT: A Longitudinal Study of Staffing Issues at Wake Forest UniversityTuesday, June 18, 2002 Robin R. Ganzert, Assistant Dean for Finance and Administration, Wake Forest University Longitudinal research on human resource management issues in the information technology departments at Wake Forest University is explored. The study examines the overall decentralized staffing structure, hiring and attraction processes, retention efforts, and job satisfaction levels in 1998 and in 2002. Changes will be analyzed, and challenges for the new millennium identified. Network Firewalls: From Policy to PracticeWednesday, June 19, 2002 Richard H. Gadsden, Information Security Officer, Medical University of South Carolina Firewalls are an essential tool for managing risks in today's networks, but developing good firewall policies and practices for the diverse stakeholders in the academic enterprise is difficult. This case study of a successful perimeter defense implementation at MUSC will illustrate the need for tight coupling between policy and practice. One Stop Shopping for IT Support ServicesWednesday, June 19, 2002 Sidney Morrison, Associate Provost/CIO, West Virginia University Re-centralizing the support services in a historically decentralized public university required organizational restructuring, consolidation of existing services, and the development of new service units. Perhaps the more significant change was in the organizational culture, which now centers around communications with the customers and collaborative partnerships. Security Awareness: Taking the Medicine and Liking ItTuesday, June 18, 2002 Shirley C. Payne, Assistant VP for Information Security, Policy, and Records, University of Virginia As threats of cyber attack escalate, security awareness becomes critically important. Unfortunately, in popular perception computer security is as scintillating as linoleum tile. Effectively drawing attention to the issue is therefore exceedingly challenging. This presentation discusses a comprehensive approach to keeping the message palatable while tailoring it for different audiences. The High Cost of IT Staff TurnoverTuesday, June 18, 2002 Dewitt Latimer, Chief Technology Officer, University of Notre Dame Hiring and retaining IT workers is a chronic challenge for higher education institutions, which incur significant employee replacement costs that often far outstrip the additional compensation it might have taken to retain an employee. This ECAR sponsored research presents a quantitative framework for assessing the costs of staff turnover and results from several case studies. Working Smarter in an Urban University's Student Computer LabWednesday, June 19, 2002 Joe Amador, Manager, Georgia State University Georgia State University's implementation of Windows 2000, in our open-access student computer labs, provided an opportunity to examine and improve our application and workstation imaging deployment process. Our presentation will demonstrate the workstation imaging process we developed to greatly improve workstation operation stability and to expedite academic software application deployment. |
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