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Track 1Alignment Issues in IT Strategic Planning ProcessesFriday, June 20, 2003 Ann F. Harbor, Director, Academic Affairs Administration, The University of Memphis James I. Penrod, Professor Emeritus, Leadership, The University of Memphis To be meaningful, IT strategic planning must contribute directly to institutional goals. Alignment across IT strategies, goals, objectives, action plans, and deliverables is essential. University objectives, school and departmental needs, individual roles and aspirations, and assessment and reporting methods must be aligned as well. This presentation demonstrates successful alignment methodologies. Creating a Campus Technology BlogThursday, June 19, 2003 Raymond E. Schroeder, Director of Techology-Enhanced Learning, University of Illinois at Springfield This session will describe how to use Web logs (blogs) to effectively and efficiently inform technology-engaged faculty and staff of the emerging technologies and trends in higher education. Ongoing examples will be presented, along with how-to resources for creating a campus technology Web log. Curriculum Reengineering: The IT Career LadderFriday, June 20, 2003 Larry D. Booth, Assoc Prof, Department of Information Technology, Clayton State University Many considerations led to the development of a new IT curriculum that provides IT skills up front and culminates in a Bachelor of Information Technology. Focused on the needs of the IT industry, the curriculum can evolve at the same pace. Campus dollars were spent on network infrastructure instead of computers, allowing for a new department and new program to flourish. Does the CIO Need an ERP?Friday, June 20, 2003 Michael Dieckmann, Senior Associate Vice President & CIO, University of West Florida Geissler Golding, Infrastructure Services and Security Manager, University of West Florida Melanie J. Haveard, Executive Director and Chief Technology Officer, ITS, University of West Florida While IT groups spend their time delivering systems to the university, those systems rarely meet the unique needs of the IT organization itself. Should the CIO have her own, customized ERP system? The University of West Florida is building such a system, with some dramatic results in improved operations and services. Improving IT Support Through Process ManagementThursday, June 19, 2003 Candace F. Benson, HelpDesk Manager, Western Carolina University Thomas L. Franke, Chief Information Officer, University System of New Hampshire Dixie L. Lawson, Director of Service Management, Western Carolina University Process management offers one approach to growing IT support demands. Western Carolina University has successfully implemented several phases of process management. This presentation will describe the practical steps for using this methodology to enhance services. IT and Internal Auditing: Developing a Collaborative Approach to IT SecurityFriday, June 20, 2003 Robert N. Clark, Jr., Director of Internal Auditing, Georgia Institute of Technology Monitoring risks associated with IT is a shared institutional responsibility. Between operational responsibilities for promoting strong information systems and independent assessments throughout the campus, opportunities exist for IT and internal auditing to work collaboratively. This session will discuss successful models of collaboration between internal auditing and IT at Georgia Tech and Notre Dame. Meeting the Demand of Growing Enrollments in Distance Learning: Course Development ProjectsThursday, June 19, 2003 Maria Schnitzer, Instructional Program Manager, Distance Learning, Florida State College at Jacksonville Kaye Shelton, Dean of Online Education; Asst Prof, Adult Education, Dallas Baptist University Florida Community College at Jacksonville has successfully used college-sponsored team development of online course content to meet online course enrollment demands. This presentation describes the process of facilitating, managing, and implementing a course-development program and highlights the program's benefits. Outsourcing: Emerging Opportunity or Bear in the Woods?Friday, June 20, 2003 William F. Hogue, Vice President for Information Technology and CIO, University of South Carolina The University of South Carolina is one of many institutions that routinely considers outsourcing as an option to control IT costs and improve quality. We will review five components of outsourcing: assessment of the external environment; assessment of the internal environment; effective evaluation; analysis and decision making; and transition to working with third-party providers. Total Implementation: A Guide for Successfully Launching IT InitiativesThursday, June 19, 2003 Christian Bass, Director for Academic Technologies, The George Washington University Daniel Price, Director of Academic Technologies, The George Washington University Don't waste investment and work on an IT initiative, project, or service by neglecting the principles of total implementation. Learn from the successful launch of a unified login how to identify and communicate to diverse stakeholders, form partnerships with non-IT groups, and motivate the academic community to action. Wireless Handheld Computers in the Enterprise: Big Planning Issues for Small DevicesThursday, June 19, 2003 David W. Dodd, Vice President for Information Resources and CIO, Xavier University Wireless-enabled handhelds are becoming ubiquitous and simultaneously more challenging concerning support and interoperability, yet they are powerful tools for teaching and learning. In order to realize their potential and to create sustainable support models, institutions like the University of South Carolina Spartanburg must plan strategically for the future of handhelds in campus computing environments. |
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