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Detailed Program Information

Instant Messaging Interactive Agents: Responding to Student Queries "Naturally"

Wednesday, March 03, 2004
4:30 p.m. - 5:15 p.m. SESS09

Jim Gaston, Associate Director, IT, Academic Systems & Special Projects, South Orange County Community College District

A "conversational interface" is the natural way that humans acquire information. In this session, we will demonstrate an interactive agent that uses instant messaging (IM) networks to respond to student queries. This innovative way to serve students can also help maximize your institution's resources.

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