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February 24–26 • San Antonio, Texas

Designing and Implementing a Five Nines Strategy

Session Details

Tuesday, February 24, 2009
2:30 p.m. - 3:15 p.m.
Hidalgo Ballroom B

Session Type: Act 2: Balancing Innovation and Operations
Content Level: Intermediate
Focus Area: Managing the Enterprise

Speaker(s)

  • Link Alander, Associate Vice Chancellor, Technology Services, Lone Star College System
  • Shah Ardalan, Vice Chancellor and CIO, Lone Star College System
  • Session convener: Ann Kovalchick, Deputy CIO, Tulane University

Abstract

What does it take to design a network, data centers, and application services to meet a 99.99% availability requirement? No more than six minutes of unplanned downtime in a year! This is not just a focus on the standard administrative systems but on all systems that are critical to teaching and learning. Since March 2008, we have redesigned our network, data centers, and application deployment strategy to meet this goal. Take this opportunity to see the challenges we faced and how we are measuring success.

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