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Creating and Running a Successful On-Campus Cost-Recovery Technology Solution Department

Session Details

Wednesday, February 20, 2008
3:45 p.m. - 4:30 p.m.
Highland Room (2nd Floor)

Session Type: Track 2

Speaker(s)

Jeffrey Daniel Frey, Manager, Web Services, Rice University
Session convener: Evelyn E. Winston, Chief Information Officer, University of Arkansas at Little Rock

Abstract

Thinking about implementing a cost-recovery technology solutions group within IT? Running one now and want to improve it? Come hear how Rice University is successfully managing theirs and walk away with specifics on how to run yours. Topics will include staffing, competencies, projects, time, billing, marketing, vendors, students, and success metrics.

Available Resources

View Session Resources

More Information

For more information, see:

http://connect.educause.edu/Library/Abstract/CreatingandRunningaSucces/46268

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