Detailed Program Information

Registration Desk Open

Session Details

E-Mail Room Open
Sponsored by Dell, An EDUCAUSE Gold Partner

Session Details

Seminar01: Building a Blueprint: Net Gen Students, Web 2.0, and the Future of Learning
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Julie K. Little, Senior Director, EDUCAUSE

Abstract

Today's students, shaped by a lifetime of technological innovation, are increasingly different from the faculty who will teach them. How can we leverage today’s technologies—from wikis and blogs to social networks and cyberinfrastructure—to better serve their needs? In this interactive workshop, we’ll use the student voice and our own knowledge of learning and learning technologies to construct a blueprint of what the future might look like. Can we create borderless classrooms where students work together to solve complex problems? Are there opportunities for knowledge sharing inside a lecture? How can we teach critical thinking? Together, we'll build new models for learning that test these questions and stimulate our imaginations.

• View Session Resources

Seminar02: Leveraging Identity Management for Privacy, Security, and Compliance
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Steve Devoti, Senior IT Architect, University of Wisconsin-Madison
• Gary Dobbins, Director, Information Security, University of Notre Dame

Abstract

Access control is a critical component of a standards-based information security program. It helps safeguard IT assets by controlling access to information, information processing facilities, and business processes according to business and security requirements. Access control also serves to protect our community members’ privacy by preventing unauthorized access to information held in application systems. Although institutions may have similar security goals, institutional type, size, and context will present unique implementation challenges. This seminar will explore how diverse institutions can bridge issues in technology, policy, and process related to security and identity management to achieve shared institutional goals and ensure compliance.

Brought to you by the EDUCAUSE/Internet2 Security Task Force and EDUCAUSE/Internet2 CAMP Identity Management Program.

Seminar03: Managing Time and Priorities
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Speaker(s)

• Linda A. Cabot, Vice President of Information Technology, Cardinal Stritch University

Abstract

This seminar will offer training in how you can better manage the finite element of time in your everyday life and better prioritize where you direct your attention and skills. If you’d like to brush up on your organizational skills, manage meetings more effectively, delegate better, and be able to spend more time with those who are really important to you, join me as we address specific techniques to manage time and priorities.

Refreshment Break for Preconference Seminar Attendees

Session Details

Virtual Worlds (Second Life) Constituent Group Discussion

Session Details

Speaker(s)

• Tanya Joosten, Acting Associate Director, Learning Technology Center, University of Wisconsin-Milwaukee
• Session convener: Patrick O'Sullivan, Director, Center for Teaching, Learning & Technology, Illinois State University

Abstract

Will teaching in a virtual environment really be the next big thing? A number of institutions and faculty think so, and that number is growing. This group brings together those who want to discuss how virtual learning environments like Second Life impact all facets of the institution, from technology to teaching. The Virtual Worlds Constituent Group meets each year at the EDUCAUSE Annual Conference and strives to meet at all regional conferences. For more information, visit www.educause.edu/groups/vw, where you can also sign up for our mailing list. This discussion session is open to all conference attendees.

• View Session Resources

How to Make the Most of the Conference: Content, Networking, and Next Steps

Session Details

Speaker(s)

• Cynthia Golden, Director, CIDDE, University of Pittsburgh
• Lida L. Larsen, Regional Professional Development Program Manager, EDUCAUSE

Abstract

Turn your best intentions into realities. This roadmap session will help you get the most out of your attendance at the Midwest Regional Conference. Beyond the conference overview, we will cover how to make smart choices about which sessions to attend, network with colleagues in similar situations, be intentional about taking home what you learned, and become more professionally involved in EDUCAUSE activities.

More Information

For more information, see:

Ideas to Action: Ten Hints for Getting the Most from a Conference

"At Least One" Way to Add Value to Conferences

A Vision of 21st-Century Teaching and Learning: A New Way of Life
Sponsored by Motorola

Session Details

Speaker(s)

• Nancy Zimpher, Chancellor, SUNY System Administration

Abstract

The millennial generation is made up of digital natives for whom technology is a way of life, not merely an option. President Zimpher will examine new ways of thinking that higher education must embrace to give students the kind of learning environment they want and that will influence what, when, and how we teach.

• View Session Resources

The Heart of the Learning Commons: The Integrated Service Desk at Xavier University

Session Details

Speaker(s)

• Robert Cotter, Associate Vice President for Information Resources, Xavier University
• Alison W. Morgan, Assistant Director, Information Resources Center, Xavier University
• Session convener: Dorette R. Kerian, Director, ITSS, University of North Dakota

Abstract

The new Information Resources Center (IRC) at Xavier University in Cincinnati combines into one location four previously separate service points: library circulation, library reference, technical help, and classroom support. This presentation will describe the need for the IRC at Xavier and illustrate the challenges involved in its creation.

ITIL Bubbles to the Surface: Best Practices Arising from the Trenches

Session Details

Speaker(s)

• David Lawver, Operational Process Coordinator, University of Wisconsin-Madison
• Jack Lepak, Assistant Director - User Services / Help Desk Manager, University of Wisconsin-Madison
• Victor Ponelis, Change Manager, University of Wisconsin-Madison
• Session convener: Melissa Woo, Director of Cyberinfrastructure/Director, Network & Operations Services, University of Wisconsin-Milwaukee

Abstract

Improvements to service management can be a grassroots endeavor. Learn how UW-Madison Division of Information Technology stumbled on ITIL. Working together on the journey to adopting our own effective processes, we achieved a common working vocabulary while building a unified service catalog.

• View Session Resources

Information Security from the Ground Up

Session Details

Speaker(s)

• David Seidl, Information Security Program Manager, University of Notre Dame
• Session convener: Jason LaMar, Director of Information Services, Ohio Wesleyan University

Abstract

In 2005 the University of Notre Dame suffered a serious incident that brought information security into the campus spotlight. In response, we partnered with a Big Four consulting firm to conduct a comprehensive IT risk assessment. Three years later, we're almost done with a four-year risk management program.

• View Session Resources

Using the Community of Inquiry Framework to Assess Integration of New Technologies in Online Courses

Session Details

Speaker(s)

• Sebastian R. Diaz, Assistant Professor, West Virginia University
• Phil Ice, Director of Course Design, Research & Development, American Public University System
• Jennifer Richardson, Associate Professor, Purdue University
• Karen Swan, Professor, University of Illinois at Springfield
• Session convener: David Starrett, Dean School of University Studies and Academic Info Svcs & Director, CSTL, Southeast Missouri State University

Abstract

The Community of Inquiry (CoI) survey, a self-report measure of teaching, social, and cognitive presence in online learning, serves as an effective tool for evaluating the efficacy of new technologies. In this session, researchers who helped develop and validate the instrument will illustrate how the CoI survey was used in two separate studies to evaluate the impact of integrating asynchronous audio feedback and online multimedia editors on teaching and learning.

Serious About Constituent Relationship Management? The Expectations of and Selection of CRM Systems

Session Details

Speaker(s)

• Chris J. Foley, Director of Undergraduate Admissions, Indiana University-Purdue University Indianapolis
• Tim Gilbert, Chief Marketing Officer, Campus Management Corp.
• Session convener: Cathy O'Bryan, Director of User Services, University of Wisconsin-Madison

Abstract

Increasingly, colleges and universities are implementing constituent relationship management (CRM) software to address recruiting, retention, and alumni relations. This panel discussion brings together representatives from IUPUI and Campus Management to discuss the organizational expectations of CRM, the CRM selection process, and how other institutions are leveraging CRM technologies.

Refreshment Break
Sponsored by Xythos Software, An EDUCAUSE Silver Partner

Session Details

Meet EDUCAUSE Vice Presidents Cynthia Golden and Mark A. Luker

Session Details

Abstract

Meet EDUCAUSE staff at the information table near the refreshment break area. Share feedback, learn more about what your association is working on, and discover how you can get the most from your institution’s membership.

Leading Library and IT Professionals in Collaborative, Merged, and Integrated Organizations

Session Details

Speaker(s)

• Theresa S. Byrd, CIO and Director of Libraries, Ohio Wesleyan University
• Joel P. Cooper, Director of Information Technology Services, Carleton College
• David W. Dodd, Vice President for Information Resources and CIO, Xavier University
• Session moderator: James Cubit, Director, Office of the Library and Information Technology, Lake Forest College
• Session convener: Edward Sanchez, Coordinator, Library Information Technology, Marquette University

Abstract

What are the differences between collaborative, merged, and integrated library/IT organizations? Why implement one of these models? What are the benefits and challenges? What skills are needed to lead them? How do you prepare for staff to work together? Learn more about these exciting organizational models from experienced leaders in our community who have made them work.

A Starting Framework for Successful ITIL Implementation

Session Details

Speaker(s)

• Andrea Stevens, Service Delivery and Support Manager, University of Michigan-Ann Arbor
• Session convener: Cathy O'Bryan, Director of User Services, University of Wisconsin-Madison

Abstract

The culture is slightly different and the line of business isn't what you find in the commercial world, but the road to an ITIL implementation relies on a solid foundation in higher education just as it does in any other industry. Our presentation will cover the steps necessary to implement process improvement. It will identify key areas of focus including awareness, training, organizational effort, assessment of current state, tool considerations, roles, and the need to be patient. Additionally, we will interject lessons learned. The goal is to provide a starting framework for successful ITIL implementation efforts enhanced by personal experiences.

• View Session Resources

Time for an Upgrade of IT Governance

Session Details

Speaker(s)

• Kelly Block, Director, Application Portfolio Management, University of Illinois Central Administration
• Michael Hites, Associate Vice President of AITS, University of Illinois Central Administration
• Session convener: Eric Jansson, Director, NITLE Labs, National Institute for Technology in Liberal Education

Abstract

Four years after adopting an inclusive IT Governance and Prioritization process, we've completed 188 projects, spending $8.4 million and expending 250,000 hours. To maximize prioritization efficiency and collaboration, we conducted a formal review to evaluate the success of the process and provide recommendations for changes. While the successes showed vast improvement, there were criticisms. By interviewing 65 critical leaders and end users, we have received an honest diagnosis and a detailed prescription for improvements. We will describe the history of our governance, best practices in project prioritization, and cultural concerns and how the process has evolved to create a collegial and transparent method for prioritization.

• View Session Resources

Faculty Wikis: Created for Us, by Us

Session Details

Speaker(s)

• Lisa Clark, Senior Instructor- Department Facilitator, University of Northwestern Ohio
• Lynn Lease, Faculty, Instructional & Curriculum Designer, University of Northwestern Ohio
• Session convener: David Starrett, Dean School of University Studies and Academic Info Svcs & Director, CSTL, Southeast Missouri State University

Abstract

Hey, Check Out My Wiki! Institutions of higher learning are grappling with the challenge of how to integrate technology applications into teaching and learning while generating faculty support and participation. This session will offer a model for this challenge using a wiki page created by two faculty at the University of Northwestern Ohio. This presentation will demonstrate a faculty wiki created for the purpose of training other faculty on the use of various multimedia technologies in the classroom. A “Check Out My Wiki” campaign that was used to create a buzz on campus and generate faculty collaboration will be outlined as well.

• View Session Resources

Bradford Networks and Davenport University: Securing Wireless Networks with Network Access Control (NAC)

Session Details

Speaker(s)

• Pete Hoffswell, Network Manager, Davenport University
• Jerry Skurla, VP Marketing, Bradford Networks
• Session convener: Bruce Maas, Chief Information Officer, University of Wisconsin-Milwaukee

Abstract

Wireless networks are exploding across college campuses, both providing flexible access and triggering multiple security concerns. NAC is a new technology that automatically verifies that users and devices are authorized and meet security policies before granting network access. Learn how Davenport University has used NAC to increase network security and automate administrative tasks.

The Urge to Merge: Rethinking Library and IT Services

Session Details

Speaker(s)

• Allison Reeves Grabowski, Director of the Learning Commons, Carroll University
• Debra Jenkins, Chief Information Officer, Carroll University
• Anna Lewis, Assistant Director, MERIT UW-Madison, University of Wisconsin-Madison
• Brenda Spychalla, Assistant Director, MERIT, School of Education, University of Wisconsin-Madison
• Session convener: Cathy O'Bryan, Director of User Services, University of Wisconsin-Madison

Abstract

At UW–Madison, the School of Education merged library and technology groups to streamline access to services. At Carroll University, the CIO and the associate director of the library examined opportunities to collaborate and better serve their mission. This panel will share results and plans for strengthening library and IT collaborations.

• View Session Resources

Using the User for Successful Systems Conversions and Implementations

Session Details

Speaker(s)

• Ann Kalayil, Director, Client Support and Services, University of Chicago
• John North, Manager, Network Information Systems, University of Chicago
• Rob Speer, Assoc. Dir., Administrative Systems, University of Chicago
• Session convener: David Blum, Chief Information Officer, Fisher College of Business, The Ohio State University

Abstract

When implementing new software that affects the operation of a department, obtaining user input and compromise are the keys to success. How we leveraged the input from our users in every aspect of large and complicated implementation process will be presented.

Demystifying Web Services

Session Details

Speaker(s)

• Quinn Madson, Web Applications Developer, University of Wisconsin-Milwaukee
• Session convener: Daniel R. Drenkow, CIO, Augustana College

Abstract

UW-Milwaukee has applied various web services that fuse and leverage existing enterprise solutions. This presentation will use real-world examples to establish what problems web services can solve and how, followed by a discussion on the future of this technology.

• View Session Resources

Using Prerecorded Video Demonstrations as a Tool to Scaffold Faculty and Student Technology Learning

Session Details

Speaker(s)

• Brandon Blinkenberg, eProducer, Michigan State University
• Scott Schopieray, Director of Educational Technology, College of Arts and Letters, Michigan State University
• Session convener: David Starrett, Dean School of University Studies and Academic Info Svcs & Director, CSTL, Southeast Missouri State University

Abstract

When teaching technology to more than a handful of people, individual differences in comprehension and skill level can easily be overlooked. In this presentation we will describe and share examples of a method of shifting portions of a presentation to the students' computers in order to free up time for individual questions.

• View Session Resources

Overcoming Technical Challenges when Deploying Pervasive Wireless LANs

Session Details

Speaker(s)

• Daniel Eklund, Director, Network Engineering, Wayne State University
• John Freres, Regional VP, Meru Networks
• Session convener: Bruce Maas, Chief Information Officer, University of Wisconsin-Milwaukee

Abstract

With the proliferation of wireless-enabled laptops, phones, and other devices, students expect to connect to the network anywhere on campus. WLANs have evolved from a network of convenience to a mission-critical network that requires reliability for online testing, as well as voice and video services. Learn how Wayne State University overcame the complexities of deploying and managing a pervasive wireless LAN across its campus, providing WLAN access to dense student populations with reliable connectivity and throughput.

Reception
Sponsored by Cisco Systems, Inc., An EDUCAUSE Gold Partner

Session Details

Abstract

One of the most valuable aspects of this conference is the opportunity to connect face-to-face with fellow attendees. Join us for the reception, where you can relax over food and drink and get to know your colleagues. A cash bar will be available. NOTE: Please wear your name badge for admittance.