March 23–25 • Chicago, Illinois

Major Initiatives Resources Professional Development Community About EDUCAUSE

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Managing the Enterprise

Monday, March 23, 2009

Session Time	Session Details
8:15 a.m. - 11:30 a.m.	Preconference Seminar : MWRC09/SEM02 Seminar02: Leveraging Identity Management for Privacy, Security, and Compliance PLEASE NOTE: Separate registration and fee are required to attend this seminar.
2:30 p.m. - 3:15 p.m.	IT Service Management Models : MWRC09/SESS02 ITIL Bubbles to the Surface: Best Practices Arising from the Trenches
	Managing Enterprise Resources : MWRC09/SESS03 Information Security from the Ground Up
	Corporate and Campus Solutions : MWRC09/CORP01 Serious About Constituent Relationship Management? The Expectations of and Selection of CRM Systems
3:45 p.m. - 4:30 p.m.	IT Service Management Models : MWRC09/SESS06 A Starting Framework for Successful ITIL Implementation
	Managing Enterprise Resources : MWRC09/SESS07 Time for an Upgrade of IT Governance
	Corporate and Campus Solutions : MWRC09/CORP02 Bradford Networks and Davenport University: Securing Wireless Networks with Network Access Control (NAC)
4:45 p.m. - 5:30 p.m.	IT Service Management Models : MWRC09/SESS10 Using the User for Successful Systems Conversions and Implementations
	Managing Enterprise Resources : MWRC09/SESS11 Demystifying Web Services
	Corporate and Campus Solutions : MWRC09/CORP03 Overcoming Technical Challenges when Deploying Pervasive Wireless LANs

Tuesday, March 24, 2009

Session Time	Session Details
8:30 a.m. - 9:15 a.m.	IT Service Management Models : MWRC09/SESS14 Project Portfolio Management in Higher Education: It's Not All About the Money
	Managing Enterprise Resources : MWRC09/SESS15 Supporting Agile Methodology in a Waterfall World
	Corporate and Campus Solutions : MWRC09/CORP04 Learning to Use Flow-Based Network Management Tools Effectively
9:30 a.m. - 10:15 a.m.	IT Service Management Models : MWRC09/SESS18 Taking P-Card Systems and Technology to Student Organizations
	Managing Enterprise Resources : MWRC09/SESS19 Federating Identity to Support Collaboration in the CIC
10:45 a.m. - 11:30 a.m.	Library and IT Collaborations : MWRC09/SESS21 Digital Media Infrastructure for the Rest of Us
	IT Service Management Models : MWRC09/SESS22 Building a Standards-Based Information Security Program
11:45 a.m. - 12:30 p.m.	Library and IT Collaborations : MWRC09/SESS25 The Power of Two: Providing Exceptional Information Technology Services Through Shared Responsibility
	Managing Enterprise Resources : MWRC09/SESS27 Approaching a State Web Accessibility Mandate
	Corporate and Campus Solutions : MWRC09/CORP07 Proactively Managing Change with an Adaptable Service Desk Solution
1:30 p.m. - 2:30 p.m.	Poster Session : MWRC09/PS15 Campus Management’s Talisma-CampusCRM for Strategic Enrollment Management
	Poster Session : MWRC09/PS03 Captioning of Digital Media at Eastern Illinois University
	Poster Session : MWRC09/PS04 Faculty Activity Analysis: The Killer App in Business Intelligence for Higher Ed
	Poster Session : MWRC09/PS16 Gain Network Visibility with Lancope’s StealthWatch
	Poster Session : MWRC09/PS10 Implementing Scheduling for a Campus-Wide Tutoring, Mentoring, and Advising System
	Poster Session : MWRC09/PS09 Open the Door to Information Technology Through Your Help Desk
	Poster Session : MWRC09/PS07 Preparing for the Rollout with the Customer in Mind: New Knowledge Creation at Purdue University
	Poster Session : MWRC09/PS14 Stay Ahead of the Curve: Manage Students’ Identities and Online Data with University-Wide Strong Authentication
	Poster Session : MWRC09/PS02 Usability Testing for Library/IT Websites
	Poster Session : MWRC09/PS05 Virtualizing Disaster Recovery: The Elgin Community College Experience
2:30 p.m. - 3:15 p.m.	IT Service Management Models : MWRC09/SESS30 Case Study in Provisioning to an Event Notification System
	Managing Enterprise Resources : MWRC09/SESS31 The Competing Values of Data-Oriented vs. Service-Oriented Architectures
3:30 p.m. - 4:30 p.m.	Discussion Session : MWRC09/DISC01 All Hazards: The Role of IT in Campus Security and Emergency Management
	Discussion Session : MWRC09/DISC04 Being Responsible and Creative in Financially Challenging Times
	Discussion Session : MWRC09/DISC02 IT Greening and Sustainability: What's Your Carbon Footprint?
4:45 p.m. - 6:00 p.m.	Lightning Round : MWRC09/DISC20 IT Architecture
	Lightning Round : MWRC09/DISC12 Online Quizzes on Steroids: Integrating LMS Quizzes with Powerful, Discipline-Specific Third-Party Software
	Lightning Round : MWRC09/DISC17 Smart Classrooms, Smart Support

Wednesday, March 25, 2009

Session Time	Session Details
8:30 a.m. - 9:15 a.m.	IT Service Management Models : MWRC09/SESS34 Centralized and Decentralized Aspects of Support Environments: A Comparison of Two Universities
	Managing Enterprise Resources : MWRC09/SESS35 Is 7 or 8 Out of 10 Good Enough? Commercial ERP and the Kuali Software
9:30 a.m. - 10:15 a.m.	IT Service Management Models : MWRC09/SESS38 Defining an IT Workflow, from Request to Support

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