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E-Mail Room Open
Sponsored by Dell, An EDUCAUSE Gold Partner

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Registration Desk Open

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2010 Program Committee Breakfast Meeting committee members only

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Breakfast
Sponsored by Rackspace Hosting

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Balancing Old and New Services

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Speaker(s)

• Sandra M. Bennett, Manager Online Teaching & Learning Services, Baylor University
• Lance Grigsby, Academic Consultant, Baylor University
• Session convener: Ann Kovalchick, Deputy CIO, Tulane University

Abstract

In the rapidly changing computer technology environment, IT departments must often make choices about services being offered. In this presentation, we will discuss how to balance letting go of old technologies for something new as we discuss how Baylor University is progressing in retiring an eight-year-old web server. We will discuss old and new Web 2.0 technologies we considered, share our services matrix, and describe the solutions we ultimately chose to implement. We will also discuss how to partner with campus departments to implement changes and how to communicate your efforts with your campus.

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Building a Digital Collection from the Ground Up

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Speaker(s)

• Adam Northam, Digital Collections Librarian, Texas A&M University-Commerce
• Session convener: Jeremy Donald, Faculty Technology Liaison, Trinity University

Abstract

Creating digital collections is an exciting way to reach beyond traditional boundaries and bring information to people no matter where they are. Any person, group, or institution can begin digitization at some level. Being aware of issues such as the technology infrastructure, the pros and cons of major file formats, and the intended uses of the collections can make the creation process easier and more efficient.

A Pilot Study of Second Life for Instructional Use at UT Austin

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Speaker(s)

• Frederick Kyung Huh, Assistant Director, University of Texas at Austin
• Session convener: Joseph R. DeCristoforo, Assistant VP and University Registrar, University of Texas at San Antonio

Abstract

UT Austin is embarking on the third year of its pilot study of Second Life. The study has been investigating the instructional value of SL when used in courses at UT. Using a triad approach of technology, assessment, and pedagogy, pilot participants are provided support that includes technical administration, research and evaluation, and instructional design consultation. And, because the research plan is a formative evaluation, findings are continuously used in a prescriptive manner. Results and lessons learned, as well as details from the formal reports, will be presented.

Refreshment Break

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SupportU 24 x 7: Implementing and Maintaining a Co-Managed Help Desk

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Speaker(s)

• Samual Penn, Technical Support Center Manager, University of Northern Colorado
• Ryan Rose, Director CORE Services, University of Northern Colorado
• Session convener: Jeanette Van Galder, Assistant Vice President for Information Technology, University of Northern Colorado

Abstract

The Technical Support Center at the University of Northern Colorado has been transitioning from a necessary evil (help desk) into a strategic, value-added organization (technical support center). To facilitate this change, a partnership was formed to co-manage support for technical issues and requests. This presentation will focus on the research and considerations behind the decision to co-manage our support, lessons learned during the implementation phase, and insight into the ongoing maintenance of the relationship.

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Digital Distribution on a Dime: Three Strategies for Creation and Implementation

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Speaker(s)

• John Garcia, Manager Media Operations, University of Texas HSC at San Antonio
• David Henzi, Director of Office of Academic Enhancement, University of Texas HSC at San Antonio
• Will Underwood, Producer, University of Texas HSC at San Antonio
• Session convener: Norma Grijalva, Director, Telecommunication and Networking Services, New Mexico State University

Abstract

Faculty, student, and staff representatives of The UT Health Science Center at San Antonio will conduct an interactive discussion about three different scenarios for providing capture/distribution of educational content: audio-only lecture podcasts, post-produced scripted video podcasts/streams, and automated classroom solutions providing simultaneous side-by-side video and slide presentation.

Using Free Applications in the Academy: Moodle, Google, and Beyond

Session Details

Speaker(s)

• Kevin C. Lee, Chair and Associate Professor, Department of Communication, West Virginia Wesleyan College
• Session convener: Jeffrey Daniel Frey, Manager, Web Services, Rice University

Abstract

University educators use computer applications available free from Moodle, Google, and others in lieu of subscription enterprise educational software. This presentation will draw on literature regarding web-based learning (Atjonen 2005 and Melrose 2006), the trend toward free online applications (Anderson 2008), and the presenter's anecdotal observations from courses. The presentation will discuss the benefits and challenges of using Moodle learning management system software and a variety of Google applications (Google Apps Education Edition 2008) as a replacement for proprietary online software purchased and supported by university IT units.

What's Your Carbon Footprint? Sustainability and Green IT Initiatives That Make a Difference
Sponsored by Pearson eCollege

Session Details

Speaker(s)

• Elizabeth Davey, Director of the Office of Environmental Affairs, Tulane University
• Edward Kelty, Vice President/CIO of Information Services, Rio Salado College
• Pattie Orr, VP for IT/Dean of University Libraries, Baylor University
• Session moderator: Ann Kovalchick, Deputy CIO, Tulane University

Abstract

Supporting our institutions’ sustainability efforts and responses to climate change will be a key role for higher education IT in the decades to come. Do you know your carbon footprint? Do you know what it will take to reach climate neutrality? Whose responsibility is it on your campus? What can IT do that has high impact? What best practices are emerging for IT units? Three leaders for campus sustainability and green initiatives will provide a framework for your own participation in critical discussions and actions on your campus.

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