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February 24–26 • San Antonio, Texas

Detailed Program Information

E-Mail Room Open
Sponsored by Dell, An EDUCAUSE Gold Partner

Session Details

Tuesday, February 24, 2009
7:30 a.m. - 5:30 p.m.
Las Mananitas Room

Registration Desk Open

Session Details

Tuesday, February 24, 2009
7:30 a.m. - 5:30 p.m.
Hidalgo Ballroom Foyer

Seminar01: Managing Time and Priorities
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Tuesday, February 24, 2009
8:15 a.m. - 11:30 a.m.
Conference Center B Room

Session Type: Preconference Seminar
Focus Area: Evolving Role of IT and Leadership

Speaker(s)

  • Pattie Orr, VP for IT/Dean of University Libraries, Baylor University

Abstract

Don’t you wish you could somehow make more time for what’s important? The inbox and to-do list keep expanding, but time remains the same. How do you prioritize your tasks, get your work done, and manage your time while keeping your stress level low? In this valuable seminar you’ll learn how to focus on the right things at the right time, improve your delegation skills, avoid procrastination, and enhance your productivity. Learning how to manage your time and priorities is learning how to work smart.

Seminar02: Building a Blueprint: Net Gen Students, Web 2.0, and the Future of Learning
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Tuesday, February 24, 2009
8:15 a.m. - 11:30 a.m.
Conference Center C Room

Session Type: Preconference Seminar
Focus Area: Teaching and Learning

Speaker(s)

  • Julie K. Little, Senior Director, EDUCAUSE
  • Carie Page, Assistant Director, Teaching, Learning, and Professional Development, EDUCAUSE

Abstract

Today's students, shaped by a lifetime of technological innovation, are increasingly different from the faculty who will teach them. How can we leverage today’s technologies—from wikis and blogs to social networks and cyberinfrastructure—to better serve their needs? In this interactive workshop, we’ll use the student voice and our own knowledge of learning and learning technologies to construct a blueprint of what the future might look like. Can we create borderless classrooms where students work together to solve complex problems? Are there opportunities for knowledge sharing inside a lecture? How can we teach critical thinking? Together, we'll build new models for learning that test these questions and stimulate our imaginations.

Available Resources

Seminar03: Leveraging Identity Management for Privacy, Security, and Compliance
PLEASE NOTE: Separate registration and fee are required to attend this seminar.

Session Details

Tuesday, February 24, 2009
8:15 a.m. - 11:30 a.m.
Conference Center D Room

Session Type: Preconference Seminar
Focus Area: Managing the Enterprise

Speaker(s)

  • Barry R. Ribbeck, Director, Systems Architecture & Infrastructure, Rice University
  • Miguel Soldi, Information Security Policy & Resourcing Analyst, University of Texas System

Abstract

Access control is a critical component of a standards-based information security program. It helps safeguard IT assets by controlling access to information, information processing facilities, and business processes according to business and security requirements. It also serves to protect our community members’ privacy by preventing unauthorized access to information held in application systems. Although institutions may have similar security goals, institutional type, size, and context will present unique implementation challenges. This seminar will explore how diverse institutions can bridge issues in technology, policy, and process related to security and identity management to achieve shared institutional goals and ensure compliance.

Brought to you by the EDUCAUSE/Internet2 Security Task Force and EDUCAUSE/Internet2 CAMP Identity Management Program

Available Resources

Refreshment Break for Preconference Seminar Attendees

Session Details

Tuesday, February 24, 2009
10:00 a.m. - 10:15 a.m.
Conference Center Courtyard

How to Make the Most of the Conference: Content, Networking, and Next Steps

Session Details

Tuesday, February 24, 2009
10:30 a.m. - 11:30 a.m.
Primavera Room

Speaker(s)

Abstract

Turn your best intentions into realities. This roadmap session will help you get the most out of your attendance at the Southwest Regional Conference. Beyond the conference overview, we will cover how to make smart choices about which sessions to attend, network with colleagues in similar situations, be intentional about taking home what you learned, and become more professionally involved in EDUCAUSE activities.

More Information

For more information, see:

Ideas to Action: Ten Hints for Getting the Most from a Conference

"At Least One" Way to Add Value to Conferences

Virtual Worlds (Second Life) Constituent Group Discussion

Session Details

Tuesday, February 24, 2009
11:45 a.m. - 12:45 p.m.
Primavera Room

Speaker(s)

  • Joseph R. DeCristoforo, Assistant VP and University Registrar, University of Texas at San Antonio
  • Carol F. Henrichs, Assistant Director of Instructional Technology Services, Texas A&M University
  • James R. Snell, Director, Instructional Technology Services, Texas A&M University

Abstract

Will teaching in a virtual environment really be the next big thing? A number of institutions and faculty think so, and that number is growing. This group brings together those who want to discuss how virtual learning environments like Second Life impact all facets of the institution, from technology to teaching. The Virtual Worlds Constituent Group meets each year at the EDUCAUSE Annual Conference and strives to meet at all regional conferences. For more information, visit www.educause.edu/groups/vw, where you can also sign up for our mailing list. This discussion session is open to all conference attendees.

Balancing Acts: Making IT Work for Everyone
Sponsored by Lumenate

Session Details

Tuesday, February 24, 2009
1:00 p.m. - 2:15 p.m.
Hidalgo Ballroom A-C

Session Type: General Session

Speaker(s)

  • Alan Levine, Vice President, NMC Community & CTO, The New Media Consortium (NMC)
  • Susan M. Zvacek, Director, Instructional Dev & Support, University of Kansas

Abstract

Our day-to-day work presents us with problems that are complex and expensive to solve, and even the easy solutions have their unintended consequences. Some of us face outward to the user community and to our customers, and some of us remain behind the scenes working aside peers and colleagues, but we all wear many hats. Fortunately IT professionals are well suited to balance multiple perspectives because we know systems. We work in relationships of all types and know that every cause has an effect. We balance loads, supply and demand, capacity, and budgets. We do this so successfully and so constantly that we hardly notice. We strive to balance the need to be quick with the need for quality and the need for thrift. In this opening session, we will review the tragedy and the comedy of IT’s quest for balance and the many characters that carry our story’s plot.

Available Resources

Beating a Dead (Trojan) Horse: Finding New Ways to Communicate the Same Security Message

Session Details

Tuesday, February 24, 2009
2:30 p.m. - 3:15 p.m.
Hidalgo Ballroom A

Session Type: Act 1: Balancing the IT Role in the Enterprise
Content Level: Introductory
Focus Area: Managing the Enterprise

Speaker(s)

  • Steve Arnold, User Services Specialist, University of Houston
  • Carlyn Foshee Chatfield, Manager, IT Technical Communications, Rice University
  • Carolyn Ellis, Asst. Dir. of Customer Relations and Communications, University of Texas at San Antonio
  • Annette Evans, Information Security Officer, University of Texas at San Antonio
  • Marc Scarborough, IT Security Officer, Rice University
  • Session convener: Norma Grijalva, Director, Telecommunication and Networking Services, New Mexico State University

Abstract

Communicating with institutional customers about safeguarding their private and personal information, preventing digital copyright infringement, and increasing their awareness of a hostile Ethernet environment involves a balanced mixture of power, humility, focus, and style. Warnings about phishing and other security concerns often go unheeded or provoke incendiary replies. "What I can see is what I can take" perceptions result in digital copyright violations. Vocal community members continue to demand increased protection from IT for their institutional and/or personal data and resources. In this session, three Texas universities with widely different populations will compare and contrast how they communicate critical security messages to their communities.

Available Resources

Designing and Implementing a Five Nines Strategy

Session Details

Tuesday, February 24, 2009
2:30 p.m. - 3:15 p.m.
Hidalgo Ballroom B

Session Type: Act 2: Balancing Innovation and Operations
Content Level: Intermediate
Focus Area: Managing the Enterprise

Speaker(s)

  • Link Alander, Associate Vice Chancellor, Technology Services, Lone Star College System
  • Shah Ardalan, Vice Chancellor and CIO, Lone Star College System
  • Session convener: Ann Kovalchick, Deputy CIO, Tulane University

Abstract

What does it take to design a network, data centers, and application services to meet a 99.99% availability requirement? No more than six minutes of unplanned downtime in a year! This is not just a focus on the standard administrative systems but on all systems that are critical to teaching and learning. Since March 2008, we have redesigned our network, data centers, and application deployment strategy to meet this goal. Take this opportunity to see the challenges we faced and how we are measuring success.

Available Resources

Lessons Learned from Using Web 2.0: Instructor and Student Reflections

Session Details

Tuesday, February 24, 2009
2:30 p.m. - 3:15 p.m.
Hidalgo Ballroom C

Session Type: Act 3: Balancing Learning 2.x
Content Level: Intermediate
Focus Area: Teaching and Learning

Speaker(s)

  • Emese Felvegi, Student, University of Houston-Clear Lake
  • Kathryn I. Matthew, Associate Professor, University of Houston-Clear Lake
  • Session convener: Carol F. Henrichs, Assistant Director of Instructional Technology Services, Texas A&M University

Abstract

Graduate students in a language arts methods class, a technology specialist, and a university professor collaborated to use Web 2.0 technologies in the class. The challenge was how to incorporate Web 2.0 technologies to change class requirements into creative multimedia products. The professor and a student will jointly present.

Available Resources

Automating Secure Network Access with Network Access Control

Session Details

Tuesday, February 24, 2009
2:30 p.m. - 3:15 p.m.
Primavera Room

Session Type: Corporate and Campus Solutions

Speaker(s)

  • John Sheedy, Technical Marketing Manager, Bradford Networks
  • J. Stalcup, Director of Networks, Texas Tech University
  • Session convener: Carol Rapps, Audit Supervisor, Information Systems, University of Texas at San Antonio

Abstract

Manually ensuring that laptops, smartphones, and game consoles are secure and authenticating users is slow, ineffective, and expensive. Network access control (NAC) automatically verifies that users and devices are authorized and meet security policies before granting network access. Learn how Texas Tech University reclaimed valuable staff time while dramatically increasing network security.

Refreshment Break
Sponsored by Bradford Networks, An EDUCAUSE Bronze Partner

Session Details

Tuesday, February 24, 2009
3:15 p.m. - 3:45 p.m.
Conference Center Courtyard

Meet EDUCAUSE Vice President Cynthia Golden

Session Details

Tuesday, February 24, 2009
3:15 p.m. - 3:45 p.m.
Conference Center Courtyard

Speaker(s)

Abstract

Meet EDUCAUSE staff at the information table near the refreshment break area. Share feedback, learn more about what your association is working on, and discover how you can get the most from your institution’s membership.

Fire at OLLU! Business Continuity from an IT Perspective

Session Details

Tuesday, February 24, 2009
3:45 p.m. - 4:30 p.m.
Hidalgo Ballroom A

Session Type: Act 1: Balancing the IT Role in the Enterprise
Content Level: Introductory
Focus Area: Managing the Enterprise

Speaker(s)

  • Sulema E. Cabrera, Interim CTO, Our Lady of the Lake University
  • David P. Lytle, Director, Network/Telecom Services, Our Lady of the Lake University
  • Session convener: Norma Grijalva, Director, Telecommunication and Networking Services, New Mexico State University

Abstract

This presentation will review the background, actual events, and the recovery of IT operations from the devastating fire in the Main Building at Our Lady of the Lake University of San Antonio on May 6, 2008. Because complete IT operations were located in the building, OLLU's recovery process offers a great learning experience for any IT manager. The panel will analyze what worked and what might have been done differently. Additionally, some discovered issues to be shared will help others in their own business continuity planning.

Available Resources

Developing a Next-Generation Campus Web Portal

Session Details

Tuesday, February 24, 2009
3:45 p.m. - 4:30 p.m.
Hidalgo Ballroom B

Session Type: Act 2: Balancing Innovation and Operations
Content Level: Introductory
Focus Area: Managing the Enterprise

Speaker(s)

  • Benjamin Costello, Manager of Web & eMedia Development, ITS, Ithaca College
  • David Weil, Director, Enterprise Application Services, Ithaca College
  • Session convener: Jeanette Van Galder, Assistant Vice President for Information Technology, University of Northern Colorado

Abstract

Starting in the summer of 2007, Ithaca College embarked on a project to build a lightweight web portal infrastructure for the campus community from scratch. The result is a Web 2.0 portal environment that bridges a user's on- and off-campus worlds, provides for one-click access to campus resources and information, and allows for the community to create portlets and publish portlet collections. Join us to learn why Ithaca decided to go this route, and see what one campus came up with for a next-generation web portal when not constrained by an out-of-the-box solution.

Available Resources

Putting Public Service Learning on the Web

Session Details

Tuesday, February 24, 2009
3:45 p.m. - 4:30 p.m.
Hidalgo Ballroom C

Session Type: Act 3: Balancing Learning 2.x
Content Level: Introductory
Focus Area: Teaching and Learning

Speaker(s)

  • Ann Kovalchick, Deputy CIO, Tulane University
  • Session convener: C. Van Wyatt, Vice President for Information Technology, Texas State University-San Marcos

Abstract

Tulane University's Center for Public Service coordinates service-learning courses and experiences among students, faculty, and community partners. This session will describe how a homegrown application was created to effectively facilitate the complex workings of the service learning experience.

Available Resources

The Collaborative Design, Development, and Implementation of a Fully Integrated E-Portfolio System into Moodle

Session Details

Tuesday, February 24, 2009
3:45 p.m. - 4:30 p.m.
Primavera Room

Session Type: Corporate and Campus Solutions
Focus Area: Managing the Enterprise

Speaker(s)

  • Thomas E. Downey, Chief Academic Officer, Embanet Corporation
  • Gary R. Tucker, Director of Distance Learning, Abilene Christian University
  • Session convener: Shan Evans, Assistant Dean for Information Technology, University of Texas at Austin

Abstract

The Collaborative Design, Development, and Implementation of a Fully Integrated E-Portfolio System into Moodle Abilene Christian University's Online Education Center, Embanet Corporation, and UVCMS.com have collaboratively designed, developed, and implemented a new electronic portfolio system for the Moodle CMS. This e-portfolio system has a customizable course matrix, practicum matrix, capstone presentation component, and a career presentation area. This presentation will demonstrate the system and allow the audience to interact with the designers.

Lightning Round of Innovative Projects

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: General Session

Speaker(s)

  • Session moderator: Jeanette Van Galder, Assistant Vice President for Information Technology, University of Northern Colorado

Abstract

Come learn about innovative work being done in the Southwest region at this brisk, lively showcase of five-minute presentations from six of your peer institutions. Time will be allotted for Q&A, and informal interest groups may be formed on the spot at the end of the session.

CRM Cure-All: Implementing Realistic Expectations

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Introductory
Focus Area: Managing the Enterprise

Speaker(s)

  • Lisa Brown, Assistant Director, Texas A&M University

Abstract

Texas A&M University's Bush School of Government and Public Service implemented a customer relationship management system in August of 2008. The overall project structure, project management strategies, and lessons learned will be presented. The benefits and outcomes achieved through a CRM will be discussed. This presentation will also include a brief demonstration of the CRM system and implementation outcomes to date.

Electronic Course Portfolios as a Tool to Support the Scholarship of Teaching

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Intermediate
Focus Area: Teaching and Learning

Speaker(s)

Abstract

Electronic course portfolios are an effective and versatile tool that supports scholarship of teaching in higher education. Electronic course portfolios require documentation of teaching and learning activities, facilitate reflection by the faculty member, and provide a vehicle by which to encourage peer review of teaching activities.

Available Resources

Embedded Librarians in Course Management Systems: Jumping in Feet First

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Introductory
Focus Area: Teaching and Learning

Speaker(s)

  • Lorin Fisher, Librarian, Texas State University-San Marcos
  • Arlene Salazar, Reference & Instruction Librarian, Texas State University-San Marcos

Abstract

Instruction librarians have investigated ways to increase communications with students after library instruction sessions have been conducted. Collaborating with faculty to embed librarians into their course management systems is one means of encouraging student-librarian communication.

Available Resources

Implementing a Reporting Tool Through a Centralized Area in a Decentralized Environment

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Introductory
Focus Area: Managing the Enterprise

Speaker(s)

  • Julian Hooker, Assistant Managing Director, Texas Tech University

Abstract

Texas Tech recently implemented a new reporting tool (Cognos). The tool is administrated by a central IT group. The catch is that the central IT group does not write the reports delivered by the tool. Over the course of the implementation, Texas Tech had to coordinate with existing reporting staff in decentralized areas and leverage the abilities of those staff, along with central IT staff, to bring reporting into a cohesive group. The combined reporting group creates greater synergy and productivity. The effort is very challenging, but worth it.

Available Resources

Removing Technology from Classrooms: A Case Study

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Introductory
Focus Area: Teaching and Learning

Speaker(s)

  • David Sedman, Director of Technology, Meadows School of the Arts, Southern Methodist University
  • Jason Warner, Sr. Information Systems Specialist, Southern Methodist University

Abstract

In José Bowen's article, "Teaching Naked: Why Removing Technology from Your Classroom Will Improve Student Learning," it was time for his college to jettison the technology from the technology-rich classrooms. Was the low-fi approach met with success or failure from the viewpoint of the IT department and the faculty? This session will present a case study of technology removal from the classroom.

Show Me the Money: Support for Campus Funding Requests

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Intermediate
Focus Area: Managing the Enterprise

Speaker(s)

Abstract

Baylor University has implemented a workflow and document management application to centralize and streamline the data entry and approval of all departmental requests for additional funding and personnel actions, including hiring/replacing employees as well as requests for construction, equipment, and services. This session will review the project from conception to successful execution.

The Four Corners of Classroom Support

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round

Speaker(s)

  • Derek Toten, Director of Instructional Media, Tulane University

Abstract

New classroom technologies produce new support challenges. This presentation will outline a classroom maintenance, support, and upgrade model that effectively addresses the day-to-day needs of the user, as well as the long-term sustainability issues of the institution.

Virtual Organizations in Higher Education

Session Details

Tuesday, February 24, 2009
4:45 p.m. - 5:30 p.m.
Hidalgo Ballroom A-C

Session Type: Lightning Round
Content Level: Introductory
Focus Area: Teaching and Learning

Speaker(s)

  • Dawn Iwamoto, Dean, School of Advanced Studies, University of Phoenix

Abstract

Virtual organizations are a unique set of learning tools designed to teach and assess the problem-solving skills necessary for success. They bring theory to life by allowing students to apply theories in realistic settings with realistic data to solve real-world problems. To solve the problem, students must analyze the information within the virtual environment. They will have access to all information, even sensitive and confidential information. This session will demonstrate the use of virtual organizations as incorporated in the curriculum for institutions of higher education.

Welcome Reception and Lightning Round Follow-Up

Session Details

Tuesday, February 24, 2009
5:30 p.m. - 6:30 p.m.
Conference Center Courtyard

Abstract

Do you have sparked interests or burning questions from the general session lightning round? Come chat with the lightning round presenters, mingle with your colleagues, and enjoy good food and drink at the welcome reception immediately following the lighting round.


 
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