February 24–26 • San Antonio, Texas

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Act 1: Balancing the IT Role in the Enterprise

Tuesday, February 24, 2009

Session Time	Session Details
2:30 p.m. - 3:15 p.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS01 Beating a Dead (Trojan) Horse: Finding New Ways to Communicate the Same Security Message
3:45 p.m. - 4:30 p.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS04 Fire at OLLU! Business Continuity from an IT Perspective

Wednesday, February 25, 2009

Session Time	Session Details
8:30 a.m. - 9:15 a.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS07 Talent Management in IT: Facing New Demands and Challenges
9:30 a.m. - 10:15 a.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS10 Putting the "U" in YouTube: Recruiting, Promoting, and Outreach with a YouTube Channel
10:45 a.m. - 11:30 a.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS13 Making Progress: Measurement, Collaboration, and Communication
11:45 a.m. - 12:30 p.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS16 Computer Threats, Weak Security, ID Theft, and Their Countermeasures
1:30 p.m. - 2:15 p.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS19 The KISS (Keys for IT Service Success) Is All You Need: Making Governance Personal
2:45 p.m. - 3:30 p.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS22 The Winds of Change: Information and Communications Technologies in Times of Crisis

Thursday, February 26, 2009

Session Time	Session Details
8:30 a.m. - 9:15 a.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS25 Balancing Old and New Services
9:30 a.m. - 10:15 a.m.	Act 1: Balancing the IT Role in the Enterprise : SWRC09/SESS28 SupportU 24 x 7: Implementing and Maintaining a Co-Managed Help Desk

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