Collaborative Training Programming: Harnessing the Power of Subject Matter Experts

Session Details

Friday, January 09, 2009
9:30 a.m. - 10:15 a.m.
Commonwealth Hall B (second floor)

Session Type: Customer Service and Support
Content Level: Intermediate



Discover how Rowan University significantly increased the impact of its technology development programming by establishing a guest instructor program. Hear from the lead technical trainer who conceived and implemented this initiative to harness the expertise of subject matter experts throughout the University using creative, collaborative methods.

Available Resources