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EDUCAUSE Live! September 19, 2007 1:00 p.m. ET (12:00 p.m. CT, 11:00 a.m. MT, 10:00 a.m. PT); runs one hour

Exploring Student Communications Services for the 21st Century

Special Guests

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Ira WinstonIra Winston
Executive Director of Computing, School of Engineering and Applied Science, School of Arts and Sciences, and School of Design, and Director of Facilities Planning, School of Engineering and Applied Science
University of Pennsylvania

Ira Winston is the executive director of computing for the School of Engineering and Applied Science, the School of Arts and Sciences, and the School of Design as well as the director of facilities planning for the School of Engineering and Applied Science at the University of Pennsylvania. He began working at Penn in 1980 as a systems programmer in the Department of Computer and Information Science after receiving his bachelor’s and master’s degrees from that department. In his joint roles, he manages a staff of 75 professionals who are responsible for instructional, research, and administrative computing for approximately 15,000 students, staff, and faculty. He works with the faculty to set direction, serves on numerous university-wide committees, and oversees major construction projects ranging from $20 to $80 million.

Deirdre Woods Deirdre Woods
Associate Dean and Chief Information Officer, Wharton School
University of Pennsylvania

Deirdre Woods is associate dean and CIO at the Wharton School of the University of Pennsylvania. She leads a 120-person organization at Wharton that develops and maintains technologies to further the school's leadership as an aggressive adopter of new technology as it relates to a competitive advantage in attracting and retaining the best faculty and students. Woods has served as a strategic driver for some of Wharton’s most innovative technologies, including rolling out a new model of faculty support and implementing the Wharton Learning Lab, a development center and experimental lab that explores new approaches to learning.

Walter Harp Walter Harp
Group Product Manager
Microsoft

Walter Harp is a group product manager at Microsoft, where in February 2005 he and a team of colleagues founded Windows Live @ edu, a hosted messaging and collaboration platform for schools. He leads an extended team that manages and delivers Windows Live @ edu for millions of students, educators, and alumni in over 30 countries worldwide. Prior to joining Microsoft, Harp built partnerships and channels for the wireless data division of AT&T, helped manage international joint ventures in Taipei for United Microelectronics Corporation, and also founded a niche publishing company focused on IT security. Previously, he worked for U.S. Senator Tom Harkin and on the U.S. Senate Subcommittee for Disability Policy. Harp holds a bachelor’s from Stanford University and an MBA from Columbia University.

Summary

Your host, Steve Worona, will be joined by Ira Winston, Deirdre Woods, and Walter Harp, and the topic will be "Exploring Student Communications Services for the 21st Century."

Today’s IT leaders face multiple challenges united by a common thread: determining when to provide custom IT services for students, when to facilitate their use of external IT services, and when to simply get out of students’ way.

 A decade ago students accessed the Internet through the school’s modem pool. Today, they make their own selection from an array of broadband services. What's the future for e-mail and services like IM and personal Web pages? Students are increasingly arriving on campus with extensive experience with existing products, and many are choosing to forward their school e-mail to outside providers. Should we attempt to stem or embrace this trend?

Two of the largest undergraduate schools at Penn decided to work with Microsoft to offer students hosted e-mail and communications services in the upcoming school year. The presenters will discuss how the schools are approaching this issue, the advantages it offers students and others, and elements critical to the initiative’s success.

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