Infrastructure

A Federated Model of Computing Support at a Large State University

Thursday, February 22, 2001
1:45 p.m. - 2:45 p.m. SESS18

Maurice Leatherbury, Acting VP for Information Technology & Chief Information Officer, University of North Texas

Four years ago, faculty and administrative users were clamoring for improvements in the levels of assistance they were receiving from the University of North Texas. The university responded by increasing staffing and by creating a federated structure for coordinating the efforts of distributed computing support units. This talk will discuss the model that resulted and will provide specifics on funding, support ratios, and how the model has successfully brought together college and departmental support units.

Postconference Resource

IT Asset Management: What Computer Equipment Do You Own and Where Is It?

Thursday, February 22, 2001
8:30 a.m. - 9:30 a.m. SESS10

Charlotte Lenox, IT Business Manager, Baylor University

Karla Nelson, Asset Management Coordinator, Baylor University

Baylor University has implemented an IT asset management tool that features dynamic automated inventories, remote control, software distribution, software metering, and a Web interface. This session will demonstrate how Baylor has used this powerful tool for more accurate technology planning and management of a multi-platform environment.

LDAP at the University of North Texas: Implementation and Uses

Friday, February 23, 2001
9:45 a.m. - 10:45 a.m. SESS30

Philip Baczewski, Director, Academic Computing and User Services, University of North Texas

Providing online services to a large organization can lead to challenges for client identification and authorization if organizational data is not readily available in a networked environment. This session will describe the tools and techniques used to develop and populate a Netscape LDAP server and to deploy that server in support of a number of services, including enterprise electronic user name support, restricted access to online library resources, development of an automated student bulk e-mailing system, and data management for online course provision via WebCT.

Outsourcing IT Infrastructure at The University of Texas Medical Branch at Galveston

Wednesday, February 21, 2001
2:45 p.m. - 3:45 p.m. SESS03

Tom Epley, Manager, Infrastructure Projects, University of Texas Medical Branch

UTMB began the transition to an outsource service provider in July 1999. Services include desktop support, workstation refresh, wide area data networks, remote access, service desk, and Internet service. Forty-three employees transitioned to the provider at transition. More than a year later this project has proved to be both cost effective and provide quality service to over 4,600 desktops.

Postconference Resource

Public Key Infrastructure & LDAP Services in Higher Education

Friday, February 23, 2001
8:30 a.m. - 9:30 a.m. SESS26

William A. Weems, Assistant VP For Academic Computing, The University of Texas Health Science Center at Houston

Higher education is rapidly moving more and more of its learning and administrative activities into cyberspace. This transition requires a greater emphasis on user authentication, confidentiality, message integrity, non-repudiation, and authorization of local and global resources. Public Key Infrastructure (PKI) and LDAP directory services are critical enabling technologies that universities must employ.

The Auditor's Role in Information Systems Management

Thursday, February 22, 2001
3:15 p.m. - 4:15 p.m. SESS22

Dyan G. Hudson, Assistant Audit Director, University of Texas at Austin

"We're here to help you!" Famous last words, or reality? This session will describe how your internal audit staff can be used as consultants and active participants in the information systems management process without impairing their independence.

Postconference Resource

Wireless State of the LAN

Wednesday, February 21, 2001
4:15 p.m. - 5:15 p.m. SESS07

Douglas C. Jackson, Associate Vice President, Academic Computing Resources, California State University, Sacramento

This session will present a look at wireless LAN technologies today, with emphasis on specific institutional deployments, benefits, and associated problems. A brief overview of the current standards will be provided, and a sample network will be available as a demonstration.

Postconference Resource