Poster Sessions

A Collaborative Process-Oriented Approach to Online Course Development

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS019

Kerry Forsythe, Project Coordinator, New Mexico State University

Cinda Holsombach-Ebner, Projects Coordinator, New Mexico State University

New Mexico State University's Teaching Academy, in partnership with the Regional Educational Technology Assistance Program, provides distance education professional development for K-12 and university faculty. This presentation will describe the multistage collaborative process with a learner-centered approach used to create the Web-based Facilitating Online Teaching and Learning WebCT/Centra course.

Postconference Resource

Advanced Live and On-Demand Video Streaming

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS028

Imran Hamid, Operating Systems Analyst/Streaming Engineer, California State Polytechnic University, Pomona

Art Phelps, Broadcast Streaming Engineer, California State Polytechnic University, Pomona

Adolfo Vargas, Executive Producer, I&IT Learning, California State Polytechnic University, Pomona

California State Polytechnic University Pomona I&IT MediaVision uses the latest in networking and broadcasting technology. This technology includes live and on-demand full-screen video streaming over the Internet and delayed telecasts over the university's digital broadcast channels. This presentation will demonstrate the technology being used at Cal Poly for live and on-demand video streaming.

Assessing Blackboard As a Tool for Learning: Student Attitudes and Use Patterns

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS020

Mark Lewis, Manager of eLearning and Instructional Design Services, University of Massachusetts Boston

What are students saying about the use of course management systems? For two years a team of researchers studied a wide range of learning issues among different populations of students. The presentation will include project goals, methods, and outcomes of this grant-funded project.

Postconference Resource

Awareness Is the Key to Security

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS059

Amy Butler, AVP, Information Security and Compliance, The George Washington University

Krizi Trivisani, Chief Security Officer, The George Washington University

Security awareness includes knowledge of potential threats. We should know what types of security issues and incidents members of our organization may face as they go about their routine university functions. Technology alone cannot provide adequate information security. People, awareness, and personal responsibility are critical to the success of any information security program.

Beyond the Bottom Line: Contract Web Development in Higher Education

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS057

Mary Pickering, Program Director, Custom and Departmental Svcs., Georgetown University

By forming an internal contract Web development unit (KeyBridge) that provides professional quality Web services, Georgetown has proven that blending university and private-sector business practices is both sustainable and valuable.

Postconference Resource

Blended Teaching: Course Design for a Combined-Delivery Mode

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS075

Joy Bi, Instructional Designer, Ohio University

Our faculty often teaches in a combined-delivery mode to reach students on six campuses. Their instruction is done simultaneously in classrooms, on compressed video/microwave systems, and at Web course sites. This session will demonstrate how we helped faculty design their course content as our effort in faculty development and support.

Bolster Your Handheld, Laptop, and Desktop Security with Biometrics

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS016

J. Barry DuVall, Professor and Director of Online Learning, East Carolina University

Brad Simons, Computing Consultant, East Carolina University

Susan Thornton, Technology Consultant, East Carolina University

Academic medical centers face the challenge of securing computers to ensure compliance with the Health Insurance Portability and Accountability Act. New biometric systems are available to secure digital files and enable access to user-centric biological data. Many different biometric devices exist. Which devices are most cost effective and reliable for accessing and storing biometric data?

Building Community Through Technology: A New Piece to the Puzzle

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS021

Scott Hildebrand, Assistant Director of Teaching & Learning Technologies - Training & Development, Elon University

Kelly Reimer, Director of Teaching and Learning Technologies, Elon University

Building community requires the integration of technology into all areas of campus life. Elon University developed a student technology assistants program that helps bring the pieces together. With the elite program, students mentor faculty in technology, provide technology support to staff and students, and lead campus-wide workshops.

Postconference Resource

Building Instructional Multimedia Software in a Higher Education Setting

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS058

Sanae Eda, Assistant Professor, University of Kansas

Mari Noda, Associate Professor of East Asian Languages, The Ohio State University

Abhijit Varde, Research Fellow, IT Specialist, The Ohio State University

High-end software production requires focused management and teamwork. The cross-disciplinary collaborative environment of higher education can overcome limited funding typical of such a setting. Experts collaborated on pedagogical content, interface design, and programming to produce software that promises to serve as core material for distance-delivered individualized instruction in the Japanese language.

Classroom Technology: Designing a Low-Cost, Efficient Solution

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS081

James R. Gregory, Manager, Classroom Technical Services, University of Minnesota

The hardware in the technology classroom remains a major determinant in the final effectiveness of faculty presentations. Learn how the University of Minnesota Office of Classroom Management headed off the budget threat by targeting and developing an inexpensive, functional classroom technology design and by implementing internal construction, installation, support, and maintenance.

Counting the Costs: Strategic Application of IT to Understand University Costs

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS005

Mark Piper, Assoc Director, IT Planning & Development, University of Newcastle

Steve Robertson, Director, Campus Consulting Pty Ltd

The University of Newcastle in Australia has developed a sophisticated costing model to assist in making informed strategic decisions about program offerings, resourcing, pricing, and marketing. This presentation will show the outcomes of the multidimensional model, along with the information systems and data integration underpinning the model, and will highlight the strategic value of such information.

Postconference Resource

Creating a Quality Student Tech Program: Clearing Away the Obstacles

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS031

Timothy A. Farnham, Chief Information Officer, Berry College

Robert Harris, Assistant Director for Academic Technology, William Paterson University of New Jersey

Denise Hutchinson, Director, User Support, Berry College

Allan R. Jones, Director, Information Technology Services, South Dakota State University

Lisa Star, Program Manager, Online and ELI Programs, EDUCAUSE

By using student assistants more effectively, some institutions have increased technology support with resulting tech support costs that are lower than otherwise possible while providing excellent educational experiences for students. Major obstacles to developing these programs will be presented along with their solutions. Mentoring services to build/upgrade STA programs will be described.

Design Standards As a Strategic Tool in Web Communications Management

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS070

Patrick J. Lynch, Senior Digital Officer, Yale University

Regardless of the particular technology used, a consistent visual identity and common user interface standard are essential for cost-effective use of the Web for internal and external communications. This talk will showcase studies of how the Yale University School of Medicine has implemented consistent yet flexible Web design standards.

Designing an Effective Support Site: Making It Easy for Users to Get What They Want Quickly

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS040

Donald Bell, Web Learning Consultant, ARC, Rensselaer Polytechnic Institute

Instructors, TAs, and students can waste a lot of time trying to find answers to support questions. Rensselaer Polytechnic Institute has improved the ability of users to quickly find answers to technical support questions by designing an effective WebCT support site based on the principles of usability and good Web site design.

Postconference Resource

Developing Adaptive Tutorial Courseware to Support Students in Distance Education

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS004

Toshiyuki Urata, Instructional Designer, University of Kansas

We are carrying out a developmental project on adaptive tutorial courseware for students in a fully online setting at the University of Kansas. The courseware and printed material are being developed in the form of a student guide for online learning of the course management software Blackboard.

Postconference Resource

Distributed Support for Meaningful and Effective Integration of Technology in University Teaching

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS038

Kristeen Burkhardt, Distributed Academic & Campus Technology Coordinator, Leeds School of Business, University of Colorado Boulder

Judith Dressler, Distributed Academic Technology Coordinator, College of Music, University of Colorado Boulder

Alex Pearson, ITS Site Licensing Manager, University of Colorado Boulder

Mark J. Werner, Associate Director of Academic Technology Strategy and Support, University of Colorado Boulder

The University of Colorado at Boulder is transforming university curricula to include meaningful and effective integration of technology. This poster will compare and contrast the individualized support each technology coordinator provides to the disciplines and discuss the various organizational tension points they encounter.

Educational Technology and Instruction in a Public Speaking Course

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS062

James D. Robinson, Professor of Communication, University of Dayton

The University of Dayton implemented a technology-enhanced introductory public speaking course. Student learning, public speaking anxiety, and communicative competence are assessed using a Web-based database. Students submit one speech electronically for a grade. This poster session will focus on course design, measurement issues, student public speaking performance, and implications.

EDUCAUSE Distributed Technology Support Constituent Group

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS078

AJ Kelton, Director, CHSS Emerging & Instructional Technology, Montclair State University

Many institutions have some form of distributed technology support (DTS) already in place. This poster session will give visitors an opportunity to learn more about the EDUCAUSE DTS Constituent Group and meet people who are successfully using this support system.

Postconference Resource

Effecting Change (and Savings) Through Behavior Modification

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS089

Teresa W. Lockard, Asst. VP for Strategic Communications, University of Virginia

L. Sue McCormick, Asst. Vice President, IT Budget & Administration, University of Virginia

Faced with unprecedented budget reductions affecting most academic services and support, Information Technology and Communication (ITC) at the University of Virginia had to find new ways to do business. Through behavior modification, ITC was able to balance the budget while still meeting the needs of students.

Effective Assessment Techniques for Online Courses

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS035

Darla Runyon, Director Learning & Teaching Center, Northwest Missouri State University

Roger Von Holzen, Associate Professor, Northwest Missouri State University

One question from faculty members teaching an online course for the first time is, "How do you do online exams?" This presentation will provide participants with a wide range of practical examples of effective assessment techniques that may be employed across a variety of online course subject areas.

Postconference Resource

Examining Anti-Plagiarism Software: Choosing the Right Tool

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS025

Cynthia Humes, Associate Vice President and Chief Technology Officer, Claremont McKenna College

Susan Kullmann, Instructional Technology Consultant, Scripps College

Micheal M. Malsed, Assistant Director for Student Technology Services, Claremont McKenna College

Jason Stiffler, Interim Director of the Writing Center, Claremont McKenna College

Claremont McKenna College recently conducted an extensive comparison and assessment of the primary electronic anti-plagiarism tools currently available, both for detection and for prevention. This session will present the results of the survey.

Postconference Resource

Examining the Potential of the Handheld Computer

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS073

Elizabeth G. Pryor, Director, Research Center for Educational Technology, Kent State University

Palm Education Pioneers: Examining the Potential of the Handheld Computer is a CD-ROM produced by the Research Center for Educational Technology at Kent State University in Ohio. Discover the value of this tool, which highlights three veteran teachers who have successfully embraced this technology to teach their curricula.

Faculty and Student Perspectives on Technology-Enhanced Learning Support, Pedagogical Methods, and Quality Learning

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS042

Linda A. Jorn, Assoc Vice Provost for Learning Technologies & DoIT Dir of Academic Technology, University of Wisconsin-Madison

Melissa Martyr-Wagner, Assistant Director for Academic Tech Services, College of Educ & Human Dvlpmt, University of Minnesota

John L. Sonnack, IT Professional, University of Minnesota

University of Minnesota educational technologists and key decision makers will describe their collaborative process for designing surveys that ask about technology use and also explore how technology is changing teaching and learning practices. They will discuss how educational technology infrastructure support efforts changed as a result of the survey process.

Faculty As Bridges to Collaboration

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS024

Marco Martinez, Information Technology Consultant, California State University, Sacramento

Rosemary Papalewis, Director, Center for Teaching & Learning, California State University, Sacramento

Mary Reddick, Head, User Services, California State University, Sacramento

California State University, Sacramento, offers a unique, faculty-driven model focused on faculty development and technology-assisted support. This model of faculty development includes campus-wide IT support, faculty mentors, and library professionals working together to provide coordinated services that can help improve teaching and learning on campus.

Faculty Uses of Handheld Computers in Teaching and Learning

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS071

Judy L. Robinson, Assistant Professor, University of Florida

Fedro Zazueta, Associate CIO & Director, Academic Technology, University of Florida

Faculty at the University of Florida have the opportunity to learn and then teach with handheld computers. Faculty can learn the potential of the miniature computers through classes made available by the university. As faculty reinvent the applications of handheld computers and integrate them into their teaching and research, the results become an interesting blend of innovation and learning.

Finding Faculty: Encouraging and Enabling FITness

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS051

Jane Livingston, Associate Chief Information Officer, Yale University

Vassar has been working hard to promote and encourage faculty to integrate technology into the classroom. From desktop coaching, distributed outreach, brown bag series, and our new Teaching with Technology Forum event, we are combining traditional IT outreach with lateral and vertical faculty mentoring to entice them into exploring technology.

Postconference Resource

From Batch Data Entry to Real-Time Web: WSU's Temporary Employment System

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS010

Donovan Follette, Information Systems Manager, Washington State University

Washington State University replaced its paper-intensive central-data-entry, batch-processed temporary employment forms with a fully distributed, real-time temporary employment system. Departments now enthusiastically create and maintain temporary positions and appointments on the Web, interfaced with legacy personnel and payroll systems. This session will describe our business and technical challenges, innovations, and successes.

From Internet Radio for Mass Communication to a Rich Media Infrastructure for E-Learning

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS063

Kamran Khan, Vice Provost for Information Technology, Rice University

Barbara E. McMullen, Dean of Online Learning, Monroe College

Roger L. Norton, Dean of the School of Computer Science and Mathematics, Marist College

Marist College explored Internet radio for cost-effective delivery of enhanced streaming audio for organizational communications. A rich media infrastructure for e-learning is currently being built through a Marist-IBM joint study. This distributed platform for creation, management, and distribution of rich media applications and objects could change how colleges conduct business, communicate, and educate.

Postconference Resource

GEM (Gateway to Educational Materials) Consortium: Treasures on the Internet!

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS072

Marilyn Tickner, GEM Project Representative, Gateway to Educational Materials (GEM) Project

The Gateway to Educational Materials (GEM) search engine provides free, quick access to high-quality online teaching materials. GEM Consortium members' collections include pre-K through higher education resources and are sponsored by the U.S. Department of Education.

Postconference Resource

Growing a Student Workforce: A Case Study

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS012

Keri Budnovitch, Director, Office of Information Technology, Rutgers, The State University of New Jersey

Jt Chirco, Senior Computer Facilities Manager, Rutgers, The State University of New Jersey

Preparing a student workforce to be an effective supplement to professional staff can be a daunting task. Rutgers employs more than 400 students to manage computer labs, assist users in residential connectivity, and staff the university help desk. This session will examine one strategy for developing an effective student workforce.

Helping Researchers Locate and Evaluate PDA Resources

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS041

Kathy Hackett, IT Project Manager, The Johns Hopkins University

The number of biomedical applications and information resources for PDAs is growing exponentially, and there are currently no tools to evaluate the availability, quality, or ease of use of these new applications. This presentation will discuss the development and use of an online forum to address this issue.

Helping Students Get the Right Stuff

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS090

David Greenfield, Director, Student Technology, Illinois State University

Andrew Schweizer, Director of TechZone, Illinois State University

In response to the many questions we receive about computers and technology buying, Illinois State has established a service area-TechZone-that helps students and others buy the "right" computer and hopefully get "good deals" along the way. The area has been extremely popular and has expanded to help with institutional buying.

Impact of a Course Management System on a University Campus: Case Study

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS007

Charles J. Ansorge, Professor, University of Nebraska - Lincoln

To obtain a comprehensive picture of the impact of a course management system on a university campus, 590 faculty, 115 administrators, and 402 students responded to a survey. Results revealed an enthusiastic endorsement of the course management system and a significant impact on student learning.

Implementation and Integration of Imaging and Workflow in the Admissions Process

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS096

Teddy C. Wu, Director, University of Maryland

This presentation will show how the University of Maryland's admissions offices successfully implemented Mindwrap's Optix Imaging, Workflow, Web access, and COLD systems for the entire admission application process, with full integration from the mailroom to decision processing within student information systems.

Implementing an IT Infrastructure Using Lotus Technologies

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS084

Osvaldo Carvalho, Associate Professor,Computer Science Department, Universidade Federal de Minas Gerais

The IT strategy adopted by UFMG, a 30,000-student federal public university in Brazil, will be described. A campus-wide framework that uses Lotus technology offers a wide set of applications through a corporate portal. We point out some advantages of this choice.

Postconference Resource

Improving Technical Education: The "STATE" Approach

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS087

Dee C. Salmon, Grants Administrator, Del Mar College

Participants will learn about the National Science Foundation-funded South Texas Advanced Technology Education (STATE) Project, a strong partnership between education and industry. Come view examples of problem-based learning projects and interactive Web-based modules that promote critical thinking and integrate the teaching of science, mathematics, and communications with industrial job skills.

Postconference Resource

Include Engaging Online Student Activities and Manage Them Efficiently

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS086

Carol Dwyer, Director, Syracuse University

A course management system helps instructors easily add interactive assignments. However, instructors must be able to manage these interactions and give feedback to students. Learn how the development of activities that engage students is closely tied to effective student directions and clear guides for assessment.

Inspiring Faculty to Use a Course Management System

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS009

Lisa McNeal, Director of eLearning, The College of Coastal Georgia

At a campus-wide showcase, Samford University faculty told how using a course management system enriched student learning. Professors shared examples and concepts through presentations and discussions with more than 60 attendees. Learn how this event was organized and how it recognized faculty and inspired faculty to use a course management system.

Postconference Resource

Integrating Enterprise Systems with Microsoft.NET

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS082

Michael Evans, Director of Web Development, Colgate University

At Colgate University, we used the various Microsoft.Net technologies to integrate the security/authentication (LDAP), business (Banner), bookstore (PRISM), campus safety, e-mail (Exchange), and other systems into a one ID/password enterprise-level portal. This presentation will describe how meta tables were built to synchronize the various systems, authentication systems were unified, and key fields were added to the different enterprise-wide systems.

Integrating Information Technology Competency in Liberal Arts Courses

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS006

Terry Butler, Director, Technology Edge Project, University of Alberta

Tracy Chao, Instructional Designer, University of Alberta

Do liberal arts students lack IT skills? Do IT skills add value to the liberal arts education? The Technology Edge Project, established at the University of Alberta, aims to address the issue of students' learning of IT in academic environments and apply a discipline-centered approach to integrate IT into liberal arts courses.

ITS Study Groups: In-House Professional Development

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS050

Jeanne Kellogg, Asso. Dir. Telecommunications, Colgate University

Internal study groups at Colgate University have increased staff members' technical knowledge, encouraged additional study on selected topics, and resulted in achievement of industry certifications and contributions to the successful completion of degree programs. The resources required to achieve this degree of success are low, and the rewards are high.

Lights, 135 Cameras, Action!

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS018

Robert Bramucci, Vice Chancellor, Technology & Learning Services, South Orange County Community College District

In an effort to increase images and streaming audio/video in its online, hybrid, Web-enhanced, and tele-Web classes, the Open Campus of Riverside Community College procured 135 Webcams, microphones, and software bundles for distribution to any instructor who attends a short training workshop. Training, support, and best practices are shared online.

MIT OpenCourseWare: Beyond the Pilot

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS032

Jon Paul Potts, MIT OCW Communications Manager, MIT

MIT's OpenCourseWare (OCW) project will publish the course materials from 500 MIT subjects in September 2003. MIT OCW staff will share the technological, organizational, and communication challenges presented by this initiative and explain how MIT will publish virtually all 2,000 of its courses online during the next five years.

MnSCU's Integrated Application for Acceptance of Online Credit Card Payments

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS029

Glen Guida, Director of Enterprise Architecture and Integration, Minnesota State Colleges and Universities

David Lund, Business Analyst, Minnesota State Colleges and Universities

Minnesota State Colleges and Universities implemented a process to accept online credit card payments. The fully integrated system allows Web course registration to immediately update the student's account, which can then be viewed and paid online. Contracting with a gateway vendor permits each institution to use their own card processor.

Moving Away from Default Passwords: Bradley University's Web-Based Password Reset Program

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS097

Sandra Bury, Interim Associate Provost for IT, Bradley University

Bradley University developed a Web-based, user-interactive password change program in response to concern about use of partial Social Security numbers in default assigned passwords and to reset forgotten passwords. Written in Perl, the program is restricted by IP number to specific password-changing stations.

Multimedia Modules: A Scripted Approach to Hands-On Training

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS030

John Bowers, Director - Application Development & Portfolio Management, Wake Forest University

Teaching basic digital media production is a challenge for trainers. At the University of Minnesota, Morris, we created 11 scripted, hands-on modules tied loosely together into one daylong training event. This flexible and comprehensive program was enthusiastically received, and we have learned to reuse the modules in multiple variations.

Postconference Resource

NAU TIPS: Why We Enrolled 19,768 Students in a Single WebCT Course

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS036

Georgia Michalicek, Business Process Consultant, Northern Arizona University

Brian Sawert, Online Learning Environments Team Lead, Northern Arizona University

NAU created a single WebCT course for all students in order to (1) provide just-in-time technology training for students and (2) improve WebCT access at the start of the term. This presentation will demonstrate our TIPS course, explain what problems it solved, and describe how students are enrolled automatically.

No More "Online": Wireless to the Distance Learner

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS039

Kenneth Spelke, Interim CIO, Southern Connecticut State University

The American Distance Education Consortium (ADEC) will present results of its work with more than 30 higher education institutions to create a hybrid network extending into some of the most rural and remote areas of the nation. ADECnet uses Internet2 and is experimenting with broadband satellite and wireless devices for teaching, research, and outreach.

Online Support and Training: New Links

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS093

Otto Khera, CEO, Walk-Bike-Learn

Learn how USC is integrating existing 24 x 7 IT enterprise-wide support with teaching and learning processes to empower faculty. Inspired by the University of Washington's Catalyst Web site, USC is developing new links between face-to-face training and online support tools.

Personalization for Prospects: Using Web Decision Guides to Boost Admissions

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS014

Keith Koch, VP of Online Products and User Experience, VP of Next Generation Learning, Capella University

Many institutions now provide personalized online support for students. But what about prospective students? The process of evaluating and applying to a university can be overwhelming. In this session, the presenters will discuss how Capella University has used automated Web decision guides to create a more positive and convenient admissions process for the student and for the university.

Pilot Project for Reliable, Accessible University Data Storage

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS013

Aletia Morgan, Research Data Manager, Rutgers, The State University of New Jersey

To address the need for reliable and accessible data storage, the College of Liberal Arts and Sciences at the University of Iowa partnered with the central university IT organization to evaluate the effectiveness of the Xythos architecture to meet the data storage needs of collegiate faculty, students, and staff.

Plug into Learning: Advanced Broadband-Enabled Learning

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS037

Janet Murphy, Manager Innovative Learning Solutions, York University

The Advanced Broadband Enabled Learning project brings together teachers, faculty, and students with researchers and developers from the private and public sectors to develop innovative next-generation educational models. This session will describe the project, highlighting interactive, adaptable learning models, dissemination of e-learning expertise, and sustainable interjurisdictional and interinstitutional collaboration.

Postconference Resource

POLIS (Project for Online Instructional Support): Integrative and Adaptable Instructional Technology

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS091

Veronica Diaz, Director of Online Programs and Associate Director, EDUCAUSE

POLIS, the Project for Online Instructional Support, is a support tool for instructors that provides an instructional resource for students on a course-by-course basis. POLIS differs from standard course management systems by featuring sound pedagogical practices embedded within its modular technological structure via the tools and support it provides.

Postconference Resource

Providing Library and Technology Services to Offshore Students

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS047

Michelle Filkins, Reference Librarian, University of St. Thomas

Michael Mendez, Learning Technology Specialist, University of St. Thomas

The University of St. Thomas offers MA in Education programs in the Bahamas. No formal service model was in place for offshore cohort support. We will explain the creation of this service model for merging library services with broader technological concerns in the delivery of support to distance students.

Reengineering Marine Engineering Instruction and Assessment Through Simulation and E-Learning

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS055

Richard Burke, Chairman, Engineering Department, Maritime College, State University of New York

Joseph J. Puglisi, Chief Information Officer, Maritime College, State University of New York

SUNY Maritime College is implementing a new multiple-station interactive real-time simulation system of varied power plant propulsion and process systems for improved teaching, learning, and assessment including demonstration of competency for licensing. This presentation will include a demonstration of the real-time simulator, assessment, and e-learning tools.

Relationship of Gender to Faculty Use of Online Educational Tools

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS026

Susan Lucas, Director, Distance Education & Professional Development, Chaffey College

Research shows that men and women use the Web differently. This difference may dictate what online tools faculty make available to enhance student learning. This paper will present the results of a research study that questions whether this gendered use extends to higher education faculty and will discuss possible implications.

Postconference Resource

Rightsizing an SCT/Sun Environment

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS079

Stephen Adamczyk, Director, Computer Centre Services, Wayne State University

Wayne State University Computer Information and Technology faces challenges in our environment that led management to invest in the performance of a high-level server-consolidation feasibility study and proposal. This presentation will describe the cost justification for performing a server consolidation activity and the resulting impact on the structure.

SALT Project--Specifications for Accessible Learning Technologies

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS094

Laurie Harrison, Director - Online Learning Strategies, University of Toronto

SALT, in collaboration with IMS Global Learning Consortium, aims to make online learning available to people with disabilities by developing specifications and models that improve access. Initiatives include advocacy for development of accessible e-learning software, development of guidelines and best practices, and work on accessibility extensions for existing IMS specifications.

Scholarly Tools Integration into Course Management Systems: The Case for Web-Based Bibliographic Database Management Software

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS066

Brian Nielsen, Project Manager for Faculty Initiatives, Northwestern University

Web-based services for managing personal bibliographic data have emerged within the past 18 months as a potential "killer app" for course management system integration. One university's experience in embedding a bibliographic database management tool into its CMS highlights both the technological challenges and the intraorganizational benefits of deploying such a tool.

Postconference Resource

Security Awareness and Defense in Depth: Methods for Expanding Security Strategies to Academic Departments

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS002

Marianne Coyle, Project Manager, Information Protection & Security, Rutgers, The State University of New Jersey

Lance Jordan, Director for Information Protection and Security, Rutgers, The State University of New Jersey

Improving the level of security within academic and functional departments is an ongoing challenge. Rutgers University has developed a program and process to simplify security planning through the development of online documentation and outreach.

Sparking the Imagination: Creative Student Technology Initiatives

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS022

Dan McCarriar, Senior Manager, Web & Video Services, Duke University

Sarah T. Roberts, Wisconsin Alumni Association

Jennifer L. Vizas, Project Management, Duke University

How can IT organizations under tight budget restrictions creatively engage students to think differently about technology as it increases in importance and ubiquity across campuses? Administrators at Duke University, through an innovative partnership among administrative, academic, and corporate bodies, developed an exciting initiative for first-year students--the tech-savvy and tech-phobic alike.

Strategies to Improve Student Performance and Satisfaction with Synchronous and Asynchronous Interaction Methods

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS049

Shawn F. Clouse, Professor of MIS, School of Business, University of Montana

This presentation will discuss strategies for improving student performance and satisfaction with synchronous and asynchronous instructional methods for interaction. The types of interaction addressed will be student-to-content, student-to-instructor, and student-to-student interaction. This presentation covers the strengths, weaknesses, and strategies for synchronous chats, asynchronous threaded discussions, and delivery of asynchronous recorded presentations.

Student Retention in Online Courses

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS023

Brian Finnegan, Exec Director, Innovation Support, Board of Regents of the University System of Georgia

This study examined retention in undergraduate online courses using quantitative and qualitative methods. First, using student background variables and other information, this research attempted to predict students who complete or withdraw from online courses. Next, structured interviews were conducted with selected students who withdrew from these courses.

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS017

Robert Bramucci, Vice Chancellor, Technology & Learning Services, South Orange County Community College District is a free, nonprofit Web resource for educators. In this virtual city, teachers can visit "buildings" full of resources, participate in a community of practice, and use an electronic performance support system to create hosted Flash-based instructional games as well as build learning objectives, syllabi, formative evaluations, and more.

Technology Applications: Success in College for Students with Disabilities

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS048

Doug Hayman, Adaptive Technology Coordinator, DO-IT, University of Washington

Students with disabilities are underrepresented in postsecondary education and employment. Computing technology plays a key role in successful postsecondary transition and career preparation. This presentation will provide an overview of resources and strategies that can be used to help high school students with disabilities successfully transition to postsecondary education and employment.

Technology Intern Program Creates Effective Student/Faculty Partnerships

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS053

Chris Stivers, Visiting Assistant Professor of Communication, Pepperdine University

Pepperdine University's Seaver College is in year 2 of its own special support entity--the Technology Intern Program--whose mission is to partner talented students with faculty on technology-based academic projects, providing resources to promote the academy and opportunities for mutual professional growth.

The Evolution of Web-Enhancing Courses at UW-Stout

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS083

Nicholle Stone, Instructional Development Director, Colorado State University

The University of Wisconsin-Stout has evolved tremendously in its support for Web-enhanced courses in the past three years. We have focused on developing a common language for delivering courses via the Web, the training to support instructors, and easy-to-use tools for instructors creating course Web sites.

The Indiana University Information Commons: A Grand IT/Library Gathering Place

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS015

Phyllis H. Davidson, Retired / Asst. Dean for Digital and Information Technology Services, Indiana University Bloomington

Elizabeth Van Gordon, Regional Campus CIO, Indiana University Northwest

Carolyn Walters, Dean of Libraries, Indiana University Bloomington

Sue B. Workman, Vice President for Information Technology Services, Case Western Reserve University

The Information Commons is a technology- and information-rich space designed for collaborative learning. In partnership, IU Libraries and UITS created the 24 x 7 facility, which is a place for students and faculty to interact, attend training classes, and access a plethora of technology, support, and consulting services.

The Instructional Palette: A Comprehensive Academic Technological Resources Access System

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS054

James Daugherty, Faculty, Glendale Community College

KC Hundere, Partner Relationship Manager, Maricopa Community College District

Suzanne D. Murry, Director, Instructional Computing, Glendale Community College

The Instructional Palette provides academic computing resources such as customized, password-protected user accounts with roaming access to general and course-specific software, network storage space, e-mail, Internet, personal Web space, shared resources such as course folders, threaded discussion groups, and assignment drop boxes on multiple platforms.

The IT Academy: Meaningful IT Outreach

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS069

Erica Rosch, ITA Program Coordinator, University of Wisconsin-Madison

This presentation will focus on how strategic planning activities at the University of Wisconsin-Madison Division of Information Technology have led to the implementation of pre-college outreach and training initiatives that strive to address a variety of issues related to undergraduate IT literacy, IT workforce development, and the digital divide.

The Next Generation of Course Management Systems: Intelligent, User-Friendly, Integrated

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS065

Ali Jafari, Professor - CEO, CourseNetworking, LLC

The current design of teaching and learning systems, specifically the course management system (CMS), is ripe for dramatic change. The next generation of any CMS must be smart and more responsive to users, offering personalized navigation and intelligent user interfaces, and provide seamless integration with emerging systems, such as e-portfolios.
Winner: 2003 EDUCAUSE Award for EDUCAUSE Quarterly Contribution of the Year. Award sponsored by SCT, An EDUCAUSE Platinum Partner.

The Quest for Web Single-Sign-On at the University of Michigan

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS027

Johanna Bromberg Craig, Lead Web Programmer, University of Michigan-Ann Arbor

Wesley Craig, Senior IT Architect & Engineer, University of Michigan-Ann Arbor

Kevin McGowan, Senior Technologist, University of Michigan-Ann Arbor

Cosign is a Web single-sign-on system recently deployed at the University of Michigan. We will describe the requirements of such a system, the evaluation of other Web single-sign-on systems, and the collaborative development process used to design and implement Cosign.

The SNet Model: Access, Security, and E-Service for Students in an Urban University

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS052

Anand Padmanabhan, Senior Vice President and CIO, The New School

This presentation will explore the SNet (Student Network) model that Hunter College of the City University of New York developed. This model provides e-services to students while taking into account media-independent accessibility and security in all locations. This model fits in an urban setting or any other campus where security is of prime importance.

Training and Development la Carte

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS056

Debra Dexter, Content, Training & Communications Coordinator, Worcester Polytechnic Institute

Lisa Isleb O'Connor, Educational Technology Consultant, LJO EdTech Consulting Services

Programs for assisting faculty to better utilize technology in their teaching may be viewed as time consuming, costly, and dull. We have developed an innovative and fun program that provides self-selected or " la carte" training at the departmental level. Come join us for a taste of this new program!

Transforming the Role of the Research University

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS088

Elizabeth Aebersold, Director Strategic Communications, University of Texas at Austin

David J. Cook, Director of Applications, Information Technology Services, University of Texas at Austin

UT Austin has undertaken an initiative to make universities not only highly relevant, but valuable to all citizens. This presentation will discuss first-year progress on this effort, including establishing policies and processes for digital collection development, peer review of digital content, design of metadata schema and tools, and codifying best practices for content digitization and delivery.

UC Davis' Open-Source, Web-Based Communication Package for Synchronous and Asynchronous Communication

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS011

Richard F. Walters, Professor Emeritus, Computer Science, University of California, Davis

UC Davis is developing a platform-independent, open-source communications package (OpenRCT) that provides a multimedia, multilingual (UNICODE-compliant) tool for synchronous and asynchronous collaboration. OpenRCT runs on Windows, MacOS-X, and LINUX/UNIX. It is being used for language courses, virtual office hours, distributed discussions, and other applications.

Postconference Resource

Unexpected Legal Issues Related to Community Building Efforts

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS085

Dale Voorhees, Director, Educational Technology, University of Central Florida

The University of Central Florida's home-grown community building tool "eCommunity" provides an easy way for faculty and students to see each other's names, e-mails, photos, and biographies. Unexpected issues such as privacy, FERPA, stalking, cheating, and advertising have recently threatened the very existence of this popular tool.

Postconference Resource

User-Centered Design Approaches for Web Applications

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS008

John Sharkey, Director of Web Strategy, Rollins College

In an effort to develop Web applications that receive more use, the CDWS unit with UCF has adopted project processes for user-centered design and production. The expected outcome is more cost-effective systems that help ensure the most effective use of scarce resources by cutting redevelopment time and reducing support costs.

Postconference Resource

Using "Co-Opetition" in Developing Online Courses for Colleges and Universities

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS080

Jane Sjogren, VP Academic Operations, MindEdge Inc.

Colleges and universities interested in offering online courses are finding the costs of entering the market for online learning to be quite high. Because most of these costs are up front and sizable and because return on investment can be slow, it is appropriate to consider cooperating with, rather than competing with, private developers and providers.

Postconference Resource

Using the Web to Increase Access to Professional Development for Faculty and Staff

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS044

Cathy O'Bryan, Director, Client Support, Indiana University Bloomington

The University of Wisconsin-Madison has implemented "My Professional Development," a centralized Web site for professional development. Within UW's portal, faculty and staff customize the kinds of professional development information received. "My Professional Development" mixes online learning with face-to-face events to ensure that these precious resources attract more participants than ever.

Postconference Resource

Vendor Scorecards: Building a Working Partnership

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS034

John Beaumonte, Business Technical Analyst - Expert, University of Missouri

William Kiehl, Director, Business Initiatives, Information & Access Technology Svcs, University of Missouri

The University of Missouri has implemented vendor scorecards for its desktop procurements. Scorecards have helped the university drive down prices, reduce delivery time, and improve the responsiveness of vendors. This presentation will discuss how to implement vendor scorecards and their impact on both the university and the vendors.

Wharton Research Data Services: An ASP Solution to Data Management and Research Support

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS043

Michael Boldin, Director of Research Support Services, Wharton Research Data Services, University of Pennsylvania

Wharton Research Data Services (WRDS) is a Web-based data and research service that provides academic researchers instant access to nearly 2 terabytes of financial and business data. WRDS has become a standard platform for quantitative academic research. This presentation will share the experience of WRDS staff and users, looking at how WRDS has revolutionized faculty research and instruction and how it provides a cost-effective solution to data management and research support.

When E-Learning Goes Enterprise Wide

Wednesday, November 05, 2003
4:55 p.m. - 6:10 p.m. PS061

Neil Guppy, The University of British Columbia

Michelle N. Lamberson, Director, Flexible Learning Special Projects, Office of the Provost, The University of British Columbia

As e-learning at UBC has shifted from pilot to enterprise practice, an unprecedented need for ongoing communication and collaboration among disparate academic and administrative units and people was created. This presentation will discuss funding, organizational, and policy issues that have arisen, with emphasis on decentralized collaborative activity.

Postconference Resource

Writing a Proposal for EDUCAUSE That Gets Accepted

Thursday, November 06, 2003
4:55 p.m. - 6:10 p.m. PS068

Howard Strauss, Academic Outreach, Princeton University

Just going to EDUCAUSE is a great educational and networking experience, but presenting a paper there gets you international recognition, spotlights your university's achievements, hones your presentation skills, and much more. First you need to get your proposal accepted. Here are some techniques that will tip the odds in your favor.