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Track 2A Vision for Real-time Financial Aid Application and AwardThursday, October 03, 2002 Larry D. Conrad, Vice Chancellor and CIO, University of North Carolina at Chapel Hill Stephen Hawald, Chief Information Officer/Federal Student Aid, United States Department of Education Thomas Hood, Account Executive, Sallie Mae Business Office Solutions Mark Luker, Telecommunications Policy Specialist-NTIA, United States Department of Commerce The time has come to bring financial aid into the Internet era. This panel will discuss the issues associated with accepting financial aid applications online and providing a real-time award response. This would be consistent with our institutional service model, a terrific marketing tool for prospects, and a real service to our students. Access to Affordable Broadband Connectivity: Distinguishing Illusions from Hard RealitiesWednesday, October 02, 2002 J. Gary Augustson, Vice Provost for Information Technology, The Pennsylvania State University Steven C. Corbato, Director, Cyberinfrastructure Strategic Initiatives, University of Utah Christopher Peabody, Deputy CTO, Office of the Chief Technology Officer (OCTO), District of Columbia The Net@EDU Broadband Pricing working group has helped identify nontraditional telecommunications vendors who are interested in working with the higher education community and has begun to articulate a vision for our communities' future networking needs to federal policy makers. Group members will report on their progress to date and facilitate a dialogue with the audience on how to approach this challenge. Building an Infrastructure for Synchronous and Asynchronous Video Streaming Degree ProgramsThursday, October 03, 2002 Stuart B. Gordon, Multimedia Production Manager, Old Dominion University For the past three years, Old Dominion University has added synchronous and asynchronous video streaming to expand their market by delivering programs to a student's home. This presentation will describe the hardware and software infrastructure developed for the video streaming program, including software that automates video stream creation and delivery. Building an IT Infrastructure for 24 x 7 E-ServicesFriday, October 04, 2002 John S. Camp, IT Leadership Consultant With select partners, Wayne State University is building an integrated solution for 24 x 7 Internet-based information systems. Presenters will describe all components of the solution including its unifying portal, servers, storage, and middleware. The solution includes monitoring tools to measure how well e-services meet customer expectations of availability, integrity, and performance. Creative Solutions for Wired and Wireless Network User AuthenticationWednesday, October 02, 2002 Joseph W. Graham, Lead Technologist, University of Pittsburgh The provision of network access from residence halls, classrooms, and public areas poses a challenge in terms of IP address assignment and user authentication. This presentation describes how Point-to-Point Protocol over Ethernet (PPPoE) was adapted from its broadband origins for use as a viable solution to the problem and explores other creative solutions under consideration for network user authentication. Developing and Deploying a PKI for AcademiaThursday, October 03, 2002 Robert J. Brentrup, Associate Director, Technical Services, Dartmouth College Dartmouth College is conducting research and development to move PKI from an intriguing technology to a practical component of a campus network. The project is a multicampus collaboration sponsored by the Mellon Foundation to foster the adoption and application of PKI technology. Results to date and current research questions will be presented. E-Business Solutions for Financial Aid: Integration of Specialized ComponentsWednesday, October 02, 2002 Robin H. Beck, Vice President, Information Systems & Computing, University of Pennsylvania Andrew Weiss, Chief Operating Officer and Chief Technology Officer, Overture Technologies This session will focus on the University of Pennsylvania's successfully implemented, specialized, and best-of-breed software for their financial aid department. This software enhances instead of detracting from existing systems and integrates easily with legacy systems and student information databases, while keeping dependence on IT staff to a minimum. E-Procurement, an End-to-End TripWednesday, October 02, 2002 Graham Alexander Kemp, Director, Administrative Management Systems, University of Toronto The University of Toronto has completed its first transaction for end-to-end e-procurement. Users are able to select items for purchase without having to leave the comfort of their browser. This presentation will describe the project from inception to implementation and cover future directions. GWeb Enterprise PortalFriday, October 04, 2002 Francesco de Leo, Director, Web Applications, The George Washington University The George Washington University has developed an in-house enterprise portal solution. The ability to integrate e-mail, online student registration, courseware, enterprise data, and other existing resources into a comprehensive single-sign-on portal allows for greater application interoperability, extended usage, and enhanced university-wide communication. The session will include a demonstration of the portal features, architecture, and tools. How to Successfully Implement IP VideoWednesday, October 02, 2002 Alan Stillerman, Senior Product Research Analyst, Indiana Higher Education Telecommunication System (IHETS) Edward Stockey, Assistant Director for Research and Development, Indiana Higher Education Telecommunication System (IHETS) This presentation will explain the process of researching, investigating, and implementing into full production an IP (H.323) interactive videoconferencing system with quality of service for a statewide converged voice, video, and data network. This network includes higher education, libraries, K-12, and state government within Indiana. Implications from a National Survey on Integrated Communications Strategies in Higher EducationFriday, October 04, 2002 E. Michael Staman, Peyton Anderson Professor for IT, Macon State College The EDUCAUSE Net@EDU Integrated Communications Strategies (ICS) working group is creating a database on higher education's migration to integrated communications services. Included are basic data, vendor directions, and best practices on the convergence of voice, data, and video services into single policy, services, infrastructure, and operations environments. This session presents the initial results of the project. Information Sharing Strategies to Improve IT SecurityWednesday, October 02, 2002 Mark S. Bruhn, AVP, Indiana University System H. Morrow Long, University Information Security Officer, Yale University Phyllis A. Schneck, Vice President, Strategic Development, CipherTrust, Inc. Daniel A. Updegrove, Consultant Gordon D. Wishon, CIO, Associate VP & Associate Provost, University of Notre Dame The need to improve information sharing with respect to computer and network security is a widely acknowledged principle, although difficult to achieve in practice. This panel is presented by the EDUCAUSE/Internet2 Computer and Network Security Task Force to explore existing and emerging models, best practices, and resources. Is Your Web Site Wearing Rose-Colored Glasses?Friday, October 04, 2002 William H. Flowers, Director of Web Development, University of Richmond Scott Mayer, Associate Director of Admission, University of Richmond The illusion is that your Web site can be all things to all people. It's time to bring it into focus. Most college sites attempt to meet the needs of many while actually satisfying few. Recognizing that the primary audience is the prospective student, we re-engineered the design for this audience, while providing content for all university users. Speakers from Admission and Web Development will share their experiences. It's Their Bandwidth--Let Them DecideThursday, October 03, 2002 Melody Childs, Deputy CIO and Executive Director of User Support and Student IT Enablement, Louisiana State University Richard Sammis, Manager, IU Bloomington Network Operations, Indiana University System Brian D. Voss, Vice Chancellor for Information Technology & CIO, Louisiana State University Colleges and universities are struggling to deal with the growing demand for commodity Internet bandwidth, particularly the large amount of recreational use required in residence facilities. What is needed is an approach that separates residential use from campus use and involves the residents in the governance of their connection. This presentation will cover the processes, technology, and communication tools employed in making this work for everyone. KISSS: A Path to the Nirvana of Authentication SecurityThursday, October 03, 2002 Daniel J. Oberst, Director, OIT Enterprise Infrastructure Services, Princeton University Donna E. Tatro, Director, Enterprise Infrastructure Services, Princeton University Princeton's Office of Information Technology (OIT) created an Authentication Task Force with an underlying set of principles that has helped overcome technical and political hurdles. The culmination is a "KISSS: Keep IT Secure! Keep IT Safe! Keep IT Simple!" campaign that will remove crackable password stores, enforce encrypted password sessions, and synchronize ID/passwords across university systems. Paperless Financial Aid Office, University of MinnesotaThursday, October 03, 2002 Kari Branjord, Director, Enterprise Application and Web Development, University of Minnesota Nancy Sinsabaugh, Consultant, Transformation in Higher Education The Paperless Financial Aid Office, inaugurated summer 2001, allows the University of Minnesota and its 33,000 students who receive aid to perform all transactions and process all information without a single piece of paper. The University of Minnesota built a Web-based front end to PeopleSoft Financial Aid and Student Financials, linked it with the U.S. Department of Education, and became one of the first schools in the nation to offer paperless financial aid. Winner: 2002 EDUCAUSE Award for Excellence in Administrative Information Systems. Award sponsored by SCT, An EDUCAUSE Platinum Partner. PKI Update: The Higher-Education BridgeThursday, October 03, 2002 Peter S. Alterman, Deputy Associate Administrator, Office of Technology Strategy, U.S. General Services Administration Clair W. Goldsmith, Senior Advisor for Information Technology, University of Texas System Steven Worona, Director of Policy & Networking Programs, EDUCAUSE PKI (Public Key Infrastructure) continues to gather momentum as an authentication technology in higher education and in federal and state government agencies. This session will review recent PKI developments, highlight the key areas of activity, and describe status and plans for HEBCA, the Higher Education Bridge Certification Authority. Portal Implementation HindsightWednesday, October 02, 2002 Osmond Chen, Web Project Leader, Division of Information Technology, University of Wisconsin-Madison Last year the University of Wisconsin-Madison deployed a new portal using Epicentric as the framework. Many technical and functional users were interviewed as to what lessons they learned, insights they could offer, or advice they'd give to someone else in their position. This talk shares what was learned. This session was featured at CUMREC 2002. Purdue-Pay: Online Check Payment SystemThursday, October 03, 2002 Lyle Janney, Analyst/Programmer, IT@P, Purdue University Doug Kanwischer, Analyst/Programmer, Purdue University Purdue University developed an online payment solution to address the desires of students to pay tuition, fees, and housing via the Internet using bank accounts. Collaboration between SSINFO, e-commerce, and legacy bursar system teams resulted in a homegrown system that enhances customer service and cash flow. Security Awareness: Taking the Medicine and Liking ItFriday, October 04, 2002 Shirley C. Payne, Assistant VP for Information Security, Policy, and Records, University of Virginia As threats of cyber attack escalate, security awareness becomes critically important. Unfortunately, the popular perception is that computer security is as scintillating as linoleum tile. Effectively drawing attention to the issue is therefore a challenge. This presentation will discuss a comprehensive approach to keeping the message palatable while tailoring it for different audiences. Standardizing a Network Infrastructure: Technology Was the Easy PartWednesday, October 02, 2002 Mark Crase, Senior Director, Technology Infrastructure Services, California State University, Office of the Chancellor Johanna Madjedi, Director, Communications & Computing Services, California Polytechnic State University, San Luis Obispo Establishing network standards in a university environment is about more than choosing the right technology. This presentation will describe an ongoing effort to develop and maintain a standard network operating environment and will discuss the technology, management, and organizational challenges encountered along the way. Student Success Network Portal: A New Way to Deliver Student ServicesThursday, October 03, 2002 Kathleen Kyne, Dean, Admissions and Records, De Anza College Larry Miller, Director, Matriculation Services, Foothill College Douglas Norton, Vice President, Sales and Consulting, Hershey Business Systems Inc. The Foothill-De Anza Community College District, through a state grant and collaboration with a business partner, developed the Student Success Network Portal, which has changed the way student services are delivered. This presentation will discuss the effectiveness of the Student Success Network Portal in enhancing student success, retention, and enrollment management implications for the district. Surviving September 11 Terror: IT Department's Experience at an Urban CollegeWednesday, October 02, 2002 Ethem R. Kok, Network Coordinator, City University of New York Barry Williams, Manager of Networks, Borough of Manhattan Community College/CUNY During the 2001 World Trade Center attack, WTC building #7 collapsed on a Borough of Manhattan Community College building and the main campus four blocks away was also greatly impacted. The college's IT group was at the site on September 13 to implement recovery and backup options. In this presentation, we will address these recovery decisions in detail. Three Best Practice Models for Student Service DeliveryThursday, October 03, 2002 David E. Hollowell, Executive Vice President & Treasurer, University of Delaware Rita R. Owens, Associate Academic Vice President for Technology, Boston College Beth Pellicciotti, Assistant Vice Chancellor for Academic Affairs, Purdue University Calumet Student expectations for services are changing and colleges are focusing on improved customer satisfaction. Three universities, Boston College, Purdue University Calumet, and the University of Delaware, will discuss their models for providing student services. Although the institutions and approaches differ, their students have benefited from one-stop service centers and Web-enabled self-service support. WebDEV Depot: Your One-Stop Web Development WarehouseWednesday, October 02, 2002 Beth LaCour, Senior Internet Developer, Seton Hall University Seton Hall University's WebDEV Depot is a collection of policies, tools, and resources relating to Web development that functions as a one-stop resource for integrating procedures and workflow from many areas of the university. This presentation will illustrate the technical, political, and procedural cooperation between multifaceted constituencies. Wireless Networking in Higher Education: Findings from ECARWednesday, October 02, 2002 Raymond Boggs, VP, SMB and Education Research, International Data Corporation In December 2001, the EDUCAUSE Center for Applied Research and IDC initiated the largest study of wireless networking in higher education yet undertaken. Nearly 400 colleges and universities completed quantitative surveys; more than 60 faculty, students, and administrators were interviewed; and 6 institutions were profiled extensively in case studies associated with this work. |
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