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Track 5B2C E-Commerce, Credit and Electronic Checks Using Oracle, JavaTuesday, October 30, 2001 Michael Yee, Lead Auxilary Systems/Analyst-Programmer, California State University, San Marcos CSUSM's Web Payment B2C e-commerce system uses credit card payments and electronic check (ACH) funds transfer for improved student payment services. The system demonstrates dynamic Web page technology from an Oracle8i database, with Java classes for credit card authorization interfacing. Electronic check payment uses the ACH network for low transaction costs. Business topics include implementation issues, credit card and ACH cost implications, and security issues. Building the "Next Generation" Enterprise Application PortalMonday, October 29, 2001 James Thomas, Director, Enterprise Business Systems, Indiana University System John F. Walsh, Associate Vice President, Enterprise Software, Indiana University Indiana University has embarked on a journey to create the next-generation Web portal, a place where faculty, staff, students, prospective students, and others will travel to uncover a broad array of dynamic Web services. Key components of the portal include single sign-on and authentication, role-based customization, personalization, standardized service publishing, universal access, and enterprise application integration. Common Management Systems in the CSU: An ERP to RememberMonday, October 29, 2001 Hilary J. Baker, Vice President for IT / CIO, California State University, Northridge Elizabeth Dietz, General Manager, The Tambellini Group David J. Ernst, Associate Vice President & CIO, University of California Office of the President The California State University is in the midst of the largest, most comprehensive ERP implementation ever attempted in higher education. The techniques, challenges, and lessons learned in this undertaking are addressed from the project manager, executive leader, and vendor perspectives. This session cuts across the entire EDUCAUSE spectrum. Developing Integrated Systems to Support the Online CampusTuesday, October 30, 2001 Linda McDonald, Lead Systems Programmer, World Campus, The Pennsylvania State University Robert Snyder, Director, Data Systems Management, The Pennsylvania State University The Penn State my.campus project uses object-oriented programming tools to develop integrated, scalable systems that support a more personalized online distance education environment. By combining an IMS-compliant course content repository with integrated administrative systems, the project team is developing communications channels that can be delivered through a JA-SIG-based student portal. Effective E-Relationship ManagementTuesday, October 30, 2001 Tim Bete, E-Marketing Manager for Advancement, University of Dayton Stuart L. Harper, Senior Vice President, LiquidMatrix Corporation Suzanne Petrusch, Associate VP for Enrollment Management, University of Dayton The University of Dayton has enjoyed much success using one-to-one permission marketing and Web site personalization. This presentation examines how the University of Dayton is utilizing Web site and e-mail communication to achieve outstanding results in enrollment management as well as alumni activity and contributions. Effective Strategies for Delivering Integrated Administrative ServicesWednesday, October 31, 2001 Ewart MacLucas, Administrative Technology Services Group Manager, AUT University Truly moving into the e-commerce realm and away from legacy systems can be a multimillion dollar exercise-but it does not have to be. This presentation reviews AUT's successful strategies for cost-effective development and delivery of business services to staff and students using leading edge technologies. ERP Executive Update 2001Tuesday, October 30, 2001 Elizabeth Dietz, General Manager, The Tambellini Group Deborah Elias-Smith, Vice President, SunGard Higher Education H. Russell Griffith, President & CEO, Datatel, Inc. Robert A. Maginn, Chairman and CEO, Jenzabar Inc. David K. Moldoff, Board of Directors, PESC - Postsecondary Electronic Standards Council Lee Ramsayer, Vice President, Sales, Intelliworks, Inc. Peter J. Stokes, Executive Vice President, Eduventures, LLC Michael Zastrocky, Senior Advisor, The Chronicle of Higher Education This session brings together executives from leading ERP system development firms along with analysts from the EDUCAUSE Center for Applied Research (ECAR), Eduventures.com, and Gartner, International. Analysts will pose questions related to the status of ERP implementations in higher education, and the trends and directions that are shaping each firm's strategy and product directions. From E-Commerce to E-Everything: Applying E-Business Models in the University SettingMonday, October 29, 2001 Link Alander, Associate Vice Chancellor, Technology Services, Lone Star College System Todd Lindley, Internet Systems Manager, Western Illinois University Universities sell everything from bumper stickers to textbooks. When should an e-commerce Web site be established? Should it be outsourced or created from within? WIU wrestled with these issues two years ago and decided to attack the problem with custom solutions. Results exceeded expectations, while cost has been lower than expected. From Needs Analysis to Implementation: The Graziadio Business Education PortalTuesday, October 30, 2001 Michael Hamlin, Manager, Instructional Technology Support, Loyola Marymount University The Graziadio School of Business explored a number of options for the delivery of online teaching. Because our focus is on "real-world" business education, we wanted a system that allowed students to work in a business-like environment. This presentation will describe how we partnered with a systems integration company to create a learning platform based on the latest corporate portal technology. From Reference to Reality: Going Live with uPortal at The University of British ColumbiaMonday, October 29, 2001 Dave Frazer, Director, Partnering, The University of British Columbia Paul Zablosky, Senior Technical Analyst, The University of British Columbia Going from a reference implementation to a production service is a revealing exercise. The robustness, reliability, and controlled behavior required in a production environment do not come without cost. The University of British Columbia was the first site to go into production with uPortal, a community-developed, open source, reference implementation of a university portal from JA-SIG. UBC's experience illustrates risks and pitfalls and various measures of success. Improving Institutional Planning: A Decision Support System for University AdministratorsTuesday, October 30, 2001 Sara Connor, Dean, Enrollment Services/Graduate Studies, Armstrong Atlantic State University Lucretia Parham, Assistant Professor, Armstrong Atlantic State University At Armstrong, a new Web-based data access system supports management by allowing true ad hoc information retrieval. The information is fed into a decision support system that gives the administration the ability to make better plans, to perform scenario analysis, and to test institutional constraints. The sophisticated meta application features an SQL generator for specialized information gathering. Integrating Financial and Grant Management Systems in an Enterprise PortalWednesday, October 31, 2001 Mark P. McCahill, Architect - Convergence, and Collaborative Systems, Duke University Enterprise portals promise a platform for integrating relevant information and processes for users.To deliver on this promise financialand reporting systems are crucial portal ingredients. This presentation will investigate the challenges of integrating enterprise applications for financial transactions (FormsNirvana) and grant management (EGMS) into enterprise portal channels. Learner Relationship Management: The Road to Customer ServiceMonday, October 29, 2001 John Townsend, Deputy Director (Corporate Information Systems), Liverpool John Moores University John Moores University's learner relationship management project is a higher-education-specific interpretation of CRM aimed at providing the systems necessary to deliver a truly learner-centred business model. The presentation will describe progress to date, not only on systems development but also the change management aspects, and particularly the need to fully involve learners. Mission Critical Systems in an E-WorldWednesday, October 31, 2001 Paul Breedlove, Database Administrator, Klamath Community College Wes R. Channell, President, Klamath Community College As colleges rush to implement new teaching and learning strategies in e-business environments, weaknesses in information systems are exacerbated. Student program planning and registration are typically not integrated, and function as largely manual processes recorded in computer systems. This presentation will outline the issues involved and discuss the IT responses necessary to provide students with Web-based tools in these areas. myASU: The Integration of Administrative Systems with Teaching and LearningTuesday, October 30, 2001 Darrel Huish, Vice Chancellor for Information Technology Services, Maricopa Community College District William E. Lewis, Emeritus Professor, Arizona State University Arizona State University is rolling out a university-wide portal for students, faculty, and staff. This presentation will discuss issues that we encountered and how they were addressed. Some of the issues to be discussed include community involvement in design and governance, scalability, security, integration with legacy infrastructure, and "stickiness." Protecting Organizational Information: Developing Partnerships for Managing University Information SystemsMonday, October 29, 2001 Philip C. Bantin, University Archivist, Indiana University Rosemary Pleva Flynn, Librarian, University of North Dakota Terry Radke, Director, Internal Audit, Indiana University System Stacie L. Wiegand, Data and Policy Specialist, Indiana University System Managing digital resources requires the cooperation and combined skills of many information professionals. Who are the most important partners, and how will these partnerships work? This panel will present perspectives on electronic records management from representatives of Indiana University's University Archives, Internal Audit, and Data Administration. SIS Enterprise Development -- Doing It Ourselves: Pandemonium or Panacea?Tuesday, October 30, 2001 Lee E. Gordon, Assistant Vice President for Student Services Technology and Assessment, Purdue University Joan P. Vaughan, Director, HIPAA Privacy Compliance, Purdue University Purdue University-West Lafayette's Trax initiative is a process reengineering undertaking that includes the replacement of student information systems. Designed and developed by Purdue, the new Student Information System will support recruitment, admissions, registration, scheduling, financial aid, records, monitoring, and billing/receivables. This presentation focuses on keys to early success: vision, planning, organizational structure, budget, training, communications, technology focus, and reusability. Streamlined Electronic Grants: Coming SoonWednesday, October 31, 2001 Paul Markovitz, Branch Chief, Security, Architecture, Policy and Plans, National Science Foundation L. Bradley Stanford, Special Assistant to the CIO, Office Of Naval Research A coalition of federal agencies is improving electronic grants administration by standardizing and streamlining grant-related data elements, reengineering business processes, and developing a one-stop grants Web portal. This portal, known as Federal Commons, will provide support for finding grant funding opportunities, grant application, and reporting services. The New Core Business System: Course Management SystemsWednesday, October 31, 2001 Frederick H. Siff, Vice President & CIO, University of Cincinnati The administrative systems of SIS, FIS and HR traditionally have been considered the core business systems of the university. But these are back office operations; the real business is teaching and learning, and research. New course management systems are important killer apps that can transform the business if deployed strategically, not tactically. Using Portfolio Management to Ensure IT Is "Doing the Right Things"Monday, October 29, 2001 Walter G. Weir, Chief Information Officer, University of Nebraska Although portfolio management is not a new process, taking this management approach with IT is. The ability to choose and execute an IT strategy that delivers maximum value to the organization is critical in an environment of ever tightening budgets. Treating IT investments like that of a portfolio helps clarify objectives, prioritize investments, and focus on those activities that support key objectives. |
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