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Track 3"How To" Strategies for Establishing Effective Instructional Technology SystemsTuesday, October 30, 2001 Martin A. Smith, Chancellor, Extended Campus, Embry-Riddle Aeronautical University-Worldwide Shirley Waterhouse, Director, Educational Technology, Embry-Riddle Aeronautical University This session will provide important "how to" strategies for planners and implementers tasked with establishing or refining instructional technology systems. A few of the most important strategies presented in this session are (1) establishing technology plans, (2) expanding the IT infrastructure to include instructional technologies, (3) facilitating change and faculty's adoption, (4) establishing assessment methods, and (5) determining return on investment. Each strategy will be described in detail, and attendees will be given numerous tools and checklists to aid them in implementing the strategies presented. A Holistic Approach to Distance EducationWednesday, October 31, 2001 Stephanie Conley, Assistant Director of Instructional Technologies, University of Virginia Cathryn G. Turrentine, Director of Planning and Assessment, Student Affairs, Virginia Tech Thomas W. Wilkinson, Director, Institute for Distance and Distributed Learning, Virginia Tech Successfully addressing the needs of distance learners means adopting a holistic approach to distance education. The Institute for Distance and Distributed Learning at Virginia Tech employs a holistic approach, where all aspects of a student's educational experience are considered, thus assuring that student needs are met with quality support services. A Model for Academic IT Policy DevelopmentMonday, October 29, 2001 Marilu Goodyear, ECAR Fellow and Chair, Department of Public Administration, University of Kansas Beth Forrest Warner, Officer for Grants, Research Support, and Library Assessment (Libraries), University of Kansas IT policy development requires informed participation by a broad segment of the campus community. A critical element in the process is wide access to not only the policies, but the underlying legal foundations. This session provides a Web-based model and policy framework for providing education and encouraging broad campus participation. A Systematic Approach to Determining Scalability Options for a Distance Education ProgramMonday, October 29, 2001 Glen A. Holmes, CIO, Winston-Salem State University Barbara B. Lockee, Associate Professor, Virginia Tech Ross Perkins, Assistant Project Manager (PT3), Virginia Tech Richard Snider, Research Associate, Virginia Tech "Scaling up" a distance education (DE) program means making educational programming available to more learners. A number of factors impact the decision to scale up DE programs. These factors include both administrative and instructional decisions. A systematic model for analyzing any DE program for upward scalability will be presented. Balanced Scorecard for Gauging IT Value and Alignment to MissionWednesday, October 31, 2001 David A. Bantz, Chief Information Architect, Manager, Identity & Access Management Services, University of Alaska A balanced scorecard (1) links IT-related activities to an institutional mission, (2) defines objective measures of the alignment and contribution of activities to specific aspects of mission, and (3) accurately informs decision makers and other community members of IT 's contributions. We describe implementation of a system-wide IT balanced scorecard for the University of Alaska, including adjustments for higher education and results. Chief Process Architect: A Model for ERP/Process Support in Higher EducationTuesday, October 30, 2001 Andrew J. Clark, Associate CIO/Chief Process Architect, Syracuse University June C. Szymanski, Associate CIO, Information Technology & Services, Syracuse University Benjamin R. Ware, Vice President, Research & Computing and CIO, Syracuse University Syracuse University developed a model to provide enterprise resource planning ERP/process support to optimize enterprise processes. Learn the history behind the Chief Process Architecture model, how it fits into our ERP implementation effort, how we set up the CPA organization and the model itself. Determining the Web Presence of Faculty-Authored Web SitesMonday, October 29, 2001 Kathryn Cook, Professor, Georgian College Ronald D. Owston, Director, Institute for Research on Learning Technologies, York University Responding to researchers at a large university who wanted to determine the extent to which faculty use the Web to support their courses, we cataloged and classified course Web sites on a vast network of Web servers located within departments that had different approaches to Web site management. Our presentation will describe how we accomplished this process. Instilling Project Methodology to Create Lasting Organizational ChangeMonday, October 29, 2001 Dwight Fischer, Assistant Vice President & CIO, Information Technology Services, Dalhousie University Modern enterprise resource planning systems require IT staffs skilled in project management. To be successful, they must develop new methods of working together in a project-driven, matrix-managed organization. In doing so, they will create lasting change for themselves and their organization. IT Management in Support of Institutional GoalsMonday, October 29, 2001 David J. Ernst, Associate Vice President & CIO, University of California Office of the President Jeremiah J. Hanley, Senior Advisor to Oracle, Oracle Jonathan R. Rood, CIO & Associate Vice President, Div. of Info. Tech., San Francisco State University The challenge for IT has changed. Computers and networks are widespread and students, faculty, and administrators have increasing expectations of IT. How can universities leverage IT resources to enable academic and administrative visions? The 23 CIOs of the CSU developed criteria for an IT assessment and management strategy. Learn about these processes and their results. Opening the Pod Bay Doors: Adaptable Metadata For Reusable Instructional ObjectsTuesday, October 30, 2001 Garry Forger, Development and Grant, The University of Arizona Stuart J. Glogoff, Sr. Consultant, Learning Technologies, The University of Arizona By using metadata protocols and standards, faculty and staff at the University of Arizona are bringing order to a burgeoning array of instructional objects. This presentation will describe how the University of Arizona is engaged in implementing and integrating metadata standards at the campus level to create reusable instructional objects. Reinvesting the IT Dollar: From Fire Fighting to Strategic ServicesTuesday, October 30, 2001 Andrea Stern, Lecturer, Information Services, University of Sydney We spend 30% of our IT budgets developing new IT services and 70% on maintenance and putting out fires. Project management processes help us spend the 30% strategically, but similar processes for maintenance services are rarely in place. Using service management best practice processes, the University of Sydney Library reduced its "firefighting" by more than 50% and redirected its IT resources into strategic enhancements within two years of implementation. Spending, Staffing, Service, and Renewal: Answering Four Questions About IT COSTSMonday, October 29, 2001 Karen L. Leach, Vice President, Administration & Finance, Hamilton College David L. Smallen, Vice President, Information Technology, Hamilton College For four years the speakers have been leading the COSTS Project, a collaborative effort among a wide range of institutions to understand the cost of IT support services. Results of the 2001 COSTS Project survey will be presented with a discussion of trends and strategies for interpreting comparative data. Success or Failure: Human Factors in Implementing New SystemsMonday, October 29, 2001 Bernadette M. Kenney, Director of Enterprise Information Systems, College of William and Mary Katherine Kott, Manager of Strategic Digital Projects and Organizational Development, Stanford University Paul Miller, University Librarian, American Jewish University Kenneth E. Pflueger, Chief Information Officer, Pomona College Some key factors in the success of any implementation project have little to do with technology. It is important to have the right individuals and to have clear processes in place for decision making and project management. Obtaining buy-in from all of the stakeholders, clearly defining players' roles, knowing how decisions will be reached, and having a clear understanding of the expected outcomes are all critical to success. This panel presentation will explore these and other human factors that are key to success in project implementation. SURFing New Waves: Dutch HE Shares and Gains, Working Together on InnovationTuesday, October 30, 2001 Henk Van Linde, Managing Director, SURFfoundation What factors led to successful innovations in Dutch higher education (HE)? Are The Netherlands doing a better job integrating ICT possibilities and educational challenges? An evaluation of results, benefits, and lessons learned will provide an introduction to the SURF Education approach. SURF Education is a government-sponsored national collaborative organization in which all HE institutes in the Netherlands participate to improve the pace of innovation. Experiments with and implementations of new ways of education, as well as applied research, are funded on the condition of collaboration, knowledge sharing, professional management, and a structured dissemination approach. TLT Meets DE: Merging Planning and Support for Distance Education and Instructional TechnologyWednesday, October 31, 2001 Thomas K. Miller, III, Vice Provost, Distance Education and Learning Technology Applications, North Carolina State University Michael Yoakam, Director, Distance Education, North Carolina State University A natural synergy exists between campus supports for distance education (DE) and for teaching and learning with technology (TLT). Based on recent experience at North Carolina State, this session explores the operational, cultural, and strategic implications of blending campus-level distance education activities and instructional technology infrastructure development and faculty support. Two FAQs About ID&D: How Much and How Soon?Monday, October 29, 2001 Bill Corrigan, Educational Technologist, University of Washington Lawrence C. Ragan, Director, Faculty Development, The Pennsylvania State University Discussions around the topic of creating online course materials need to address the two most frequently asked questions. Administrators and faculty alike want to know "How much will this cost?" and "How long does it take?" This presentation will explore two resource allocation methods used at Penn State's World Campus, and at the University of Washington for the design, development, and delivery of online courses. Which Comes First: The Story of Information Technology Planning for New CampusesTuesday, October 30, 2001 Geneva Henry, Executive Director, Center for Digital Scholarship, Rice University Joanne M. Kossuth, Vice President for Operations and CIO, Franklin W. Olin College of Engineering Rice University is collaborating in the development of the International University of Bremen (IUB), the first private research university in Europe. Olin College is opening a brand new engineering college with a grant from the FW Olin Foundation. This "work-in-progress" presentation will focus on the challenges inherent in meeting the goals and deadlines of the multitude of tasks necessary to start up institution while incorporating collaborative relationships and responsibilities into the fabric of the institutions. |
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