Preconference Seminars

Seminar 10A - Tips and Tricks for the Development, Delivery, and Support of Online Courses

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM10A

Jonathan Kadis, Director, Utah State University

Kevin L. Reeve, IT Marketing & Communications, Utah State University

Simple tips and innovative ways to develop, deliver, and support online courses are the focus of this seminar. Topics include ideas for converting traditional classes to an online environment; design tips for avoiding e-mail overload; how to integrate video, audio, and other types of media into a course; guidelines for creating courses that are accessible for persons with disabilities; and how to establish an online course development center, including budgeting, staffing, forming alliances, organization structure, and fitting it into your institution.

Seminar 10F - Designing and Implementing Champion Web Projects: A Guide for IT Managers

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM10F

Eric Aitala, Campus Webmaster, University of Mississippi

Kathryn F. Gates, Chief Information Officer, University of Mississippi

Jason G. Hale, Interim Director, MS Center for Supercomputing Research, University of Mississippi

Tracy Wascom, Instructional Technology Specialist, University of Mississippi

This workshop will provide fundamentals for designing and implementing successful Web projects in academic settings. Topics covered include creating a Web development team; fundamental design considerations; a guide to Web programming techniques; security, authentication, and other issues; and putting it all together for a champion Web project.

Seminar 10P - Robbing Peter to Pay Paul (and Other Approaches to Telephone and Data-Network Rate Setting)

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM10P

Gregory A. Jackson, Vice President, Policy and Analysis, EDUCAUSE

Most colleges and universities recharge users for some fraction of their telecommunications costs. What different services cost, how much to recover, what metrics to use, aggregation versus detail, and similar questions affect the resulting rate structures. So, more problematically, do whether to encourage some telecommunications behaviors over others, whether fairness is more or less important than simplicity, whether to subsidize some users by overcharging for others, and how to interpret federal rules. Join us as we delve into the many questions and concerns of higher education telecommunications systems and funding.

Seminar 11A - With Whom Should We Dance? When to Share and When to Outsource

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM11A

Jason Hughes, Associate Director, Core Technology, Thomas Jefferson University

Donald R. Johnston, Director, Information Technology, Thomas Jefferson University

Are selective outsourcing and the ASP model just as applicable in the realm of higher education as they are in other industries? In summer 1999, Thomas Jefferson University moved to outsource e-mail for nearly 4,000 students to a newly formed ASP targeting the commercial messaging business. This seminar will show how outsourcing can actually boost morale in the higher-education IT shop, allowing technology professionals to focus on the support of key competencies while embracing expertise that is generally not affordable.

Seminar 11P - Graduating Liberal Arts Students with Sophisticated Technology Skills

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM11P

Anne Scrivener Agee, Vice-Provost for Information Technology and Chief Information Officer, University of Massachusetts Boston

Linda Dalch, President, Virginia Foundation for Independent Colleges

Dee Ann Holisky, Senior Associate Dean, College of Humanities and Social Sciences, George Mason University

Nancy Thomas, Director, Tek.Xam, LLC

Your institution wants to incorporate more technology in its courses? Drawing on experience with George Mason University's successful Technology Across the Curriculum program and the Virginia Foundation for Independent College's innovative Tek.Xam assessment project, this session will provide creative and practical models for developing IT skills in the liberal arts curriculum, getting faculty buy-in for the project, providing appropriate faculty and student support, and assessing student technology skills.

Seminar 12A - Influence of IT on Higher Education Design

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM12A

Syed Faruq Ahmed, Principal, Division of Technology, Burt Hill Kosar Rittelmann Associates

P. Richard Rittelmann, Executive Vice President, Burt Hill Kosar Rittelmann Associates

Information technology is greatly influencing the pedagogy of higher education, which in turn is influencing higher education's design, not only in the manner it is imparted but also in the environments where it is imparted-resulting in a new definition of "classroom." This presentation will tie IT, pedagogy, and the resultant technology enriched learning spaces into the new definition of the classroom.

Seminar 12P - Ownership of Electronic Course Materials: Issues, Trends, and Coping with Change

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM12P

Janis H. Bruwelheide, Professor & Project Director, BATE Project, Montana State University

Rodney J. Petersen, Government Relations Officer and Director of Cybersecurity Initiative, EDUCAUSE

Jeremy Rowe, Executive Associate Director, School of Computing and Informatics, Arizona State University

Kenneth Salomon, Member, Dow Lohnes PLLC

Electronic courses using various technologies are being developed and delivered globally. Institutional representatives, faculty, and personnel are often faced with reviewing ownership policies and procedures that have until now applied to a traditional environment. This seminar will address ownership issues and suggest policy components and procedures as applicable. A resource list will be provided. Attendees are encouraged to bring copies of institutional materials for discussion.

Seminar 13A - Understanding the Social, Economic, and Workforce Issues Associated with Information Technology

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM13A

Joseph N. Douglas, Jr., CIO, Information and Media Technologies, University of Wisconsin-Milwaukee

Susan Fratkin, Consultant, Fratkin Associates

Peter A. Freeman, Dean Emeritus, Georgia Institute of Technology

Steven I. Gordon, Deputy Director, Ohio Supercomputer Center

Stephanie Heier, Marketing Programs Manager, Cisco Systems, Inc.

The demand for IT workers in the United States far surpasses the number of U.S.-trained IT professionals entering the workforce each year. Focusing on the role colleges and universities have played in training home-grown IT professionals, this seminar also will examine activities sponsored by private foundations and the federal government and how their efforts complement higher education's programs. We will discuss how higher education can partner with these communities to address the IT workforce shortage, consider existing public and private funding resources and the programs they sponsor, and examine the potential national and international ramifications if a viable solution is not reached.

Seminar 13P - How Recent Government Initiatives Will Impact IT on Your Campus

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM13P

Susan Fratkin, Consultant, Fratkin Associates

Rodney J. Petersen, Government Relations Officer and Director of Cybersecurity Initiative, EDUCAUSE

Garret Sern, Government Relations Officer, EDUCAUSE

While providing a comprehensive update on federal policy affecting information technology and higher education, this seminar will focus whether state and local offices are having a "bottom-up" influence on national IT policy. This is an opportunity to provide input, bring up new ideas, and offer suggestions pertaining to the EDUCAUSE role in Washington, D.C., and to hear from like-minded associations focusing on regional IT policy.

Postconference Resource

Seminar 1A - Revising Workflow: Something Old, Something New...

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM01A

Thomas Dimock, Distributed Systems Architect, Cornell University

Paper workflow is messy--in terms of the paperwork itself and the routing of it. This seminar will advocate the position that much of this messiness is actually necessary to the total function of universities and other complex organizations, and that current workflow products impose inappropriate rigor on the processes they automate. The speaker will identify the benefits lost through this rigor and will examine a proposed architecture for workflow that preserves many of these benefits. Prototype components of such a system will be demonstrated.

Seminar 1F - E-Business: Architecture Overview and Some Issues for Higher Education

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM01F

Jennifer T. Cobb, Senior Strategist - Learning Organizations, University of Florida

Deborah B. Whitten, Executive Director, Enterprise Applications, Clemson University

If you want to know more about what is involved in an e-business project or learn what value e-commerce has for higher education, this seminar is for you. The presenters will provide an overview of the e-business infrastructure, security, payment technologies, and enterprisewide business issues, then explore the likely opportunities in the administrative support areas, consider the implications for customers and application builders, and highlight organization and management issues.

Postconference Resource

Seminar 1P - Developing Portals

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM01P

Keiko Pitter, Chief Technology Officer, Whitman College

Mark C. Sheehan, ECAR Fellow, EDUCAUSE

This workshop will attempt to answer the questions, What is the value of "MyCampus" portals? Are they about data, community, e-commerce, or all of the above? Who are the target audiences in the campus community? Do we build or buy, and at what cost, and are they worth it? What are the customer and financial support burden of success? How do we keep these portals functional, interesting, and active? Alternatives also will be discussed.

Seminar 2A - Service, Management, and Leadership: An Essential Toolkit for IT Administrators

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM02A

John E. Bucher, Chief Technology Officer, Oberlin College

Managerial abilities, leadership skills, and a prominent service ethic are necessary to shape the kind of IT environments required by today's higher education institutions. This seminar will cover the elements of good management, leadership, and service and will provide tools and examples for sharpening these factors. The session will be useful to anyone who is in an IT administrative role, from the new front-line administrator to the CIO.

Seminar 2F - Theoretical Foundations of Multimedia

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM02F

Robert S. Tannenbaum, Associate Director, Undergraduate Education, University of Kentucky

This seminar is designed to provide a solid theoretical foundation on which attendees can base their uses of multimedia. Attendees will be expected to participate actively in the discussion and will receive a copy of the book Theoretical Foundations of Multimedia, by the presenter. You'll gain an understanding of and appreciation for some of the fundamental principles and theories of both human communication and computer science that underlie multimedia and learn how to produce better multimedia and critique the materials you have to evaluate.

Seminar 2P - Introduction to Middleware 101

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM02P

Kenneth J. Klingenstein, Director, Internet2 Middleware and Security, Internet2

This session will provide an overview of the technical and process issues associated with core middleware (identifiers, authentication, directories, and authorization) and discussion of how core middleware fits into other contexts. Technical topics will include authentication options, directory basics, authorization approaches, and the elements of a PKI. Process issues will include identifier mapping, campuswide authentication services, best practices, and directory development initiatives. Materials are drawn from Early Harvest and Early Adopters.

Seminar 3A - How to Incorporate Ethics into the Learning Goals of a Computer Science Technology Degree: A Modular Approach

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM03A

John P. Buerck, Chair, Computer Science Technology, Saint Louis University

Donna Werner, Program Coordinator, Ethics Across the Curriculum Program, Saint Louis University

Through an active learning format, this seminar will discuss ethical issues brought about as a result of the increase in computer availability and usage. As part of the presentation, the speakers will provide and illustrate a simple guideline for ethical decision making for computer professionals.

Seminar 3P - Effective Strategies for Teaching and Learning Online

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM03P

Cathryn Boak, Director, The NODE Learning Technologies Network

Leslie Fournier, Internet Research Manager, The NODE Learning Technologies Network

Using the Internet effectively involves developing clear learning objectives, choosing the right tools to achieve your objectives, and using those tools well. This seminar will help you develop effective strategies for teaching online by integrating examples of best practice with principles gleaned from research and practitioners' experiences. Topics will include strategies for promoting active learning online, choosing the right mix of online tools, moderating online discussions, locating and using dynamic teaching resources, and developing appropriate assessment techniques.

Seminar 4A - Teaching, Learning, Technology Centers: Toward Collaboration in Bits and Mortar

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM04A

Paul E. Fisher, Jr., Director, Teaching, Learning & Technology Center, Seton Hall University

Steven W. Gilbert, President, The TLT Group

Phillip D. Long, Prof. of Innovation & Visiting Research Scientist, MIT

Fostering collaboration among faculty, administrators, and technologists has moved from a topic of interest among early adopters of information technology to a mainstream discussion across institutions of higher education. Forming a TLT (teaching, learning, and technology) center involves real costs in dollars, facilities, and political will. Is a bits-and-mortar space the appropriate goal? This session will help you to identify the right setting for sustained teaching/technology collaboration at your campus.

Seminar 4F - Digitizing Research Collections for Access

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM04F

Elizabeth J. Shaw, Visiting Lecturer, Department of Library and Information Sciences, University of Pittsburgh

This seminar will provide an introduction to the issues that should be addressed when developing a project to digitize existing research materials for Internet/Web access. It will highlight selection criteria, legal/ethical issues, project management, system and user interface design, preservation concerns, metadata collection, and emerging "best practices" in the digital library field.

Seminar 4P - Designing and Implementing Faculty Development Programs

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM04P

Julius Bianchi, Associate Provost for Information Services, California Lutheran University

Janet R. de Vry, Infomation Resource Consultant, University of Delaware

George H. Watson, Interim Dean, College of Arts and Sciences, University of Delaware

By modeling teaching principles and proven technical classroom strategies, this seminar will help participants identify elements that contribute to a successful faculty development program. These include advocating sound pedagogical principles, establishing objectives, managing and supporting a program, forming essential partnerships, reinvigorating an ongoing program, and developing and nurturing student technology assistants. The speakers will provide a wealth of resources that can be tailored to various campus environments. Participants will leave with an action plan for their own campus.

Seminar 5A - CourseInfo (Blackboard 5.0) and WebCT: A Side-by-Side Comparison

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM05A

Peter Kimble, Education Program Coordinator, University of Illinois at Urbana-Champaign

John S. Sfondilias, PT3 IT Project Coordinator, University of Illinois at Urbana-Champaign

This workshop will discuss the features, strengths, and weaknesses of two popular course management systems, CourseInfo and WebCT. Real-world activities such as entering and uploading course content (e.g., syllabi, lectures, handouts), constructing quizzes/tests, managing student grades, and linking to external Web pages will be demonstrated. The workshop is appropriate for both faculty and instructional support personnel.

Seminar 5F - The Digital Library: Architecture for Learning in the 21st Century

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM05F

Miriam J. Masullo, Research Staff Member, IBM Corporation

Linda C. May, Senior Manaager, CFAR, Inc.

Barbara E. McMullen, Dean of Online Learning, Monroe College

Kent Portney, Proj Dir, Digital Library of Multimedia-Based Instr Simulations for Social Scien, Tufts University

Mary Claire Stewart, Head, Digital Collections, Northwestern University

David Woolner, Director, Marist College/FDR Digital Library Project, Marist College

The state of digital libraries at the beginning of the new century will be discussed in small groups as participants explore the depth of integration of this paradigm into teaching and learning. Participants will speculate on the scope of the next-generation digital library and its foundation for distributed and distance learning.

Seminar 6A - Public Key Infrastructure in Higher Education

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM06A

Michael R. Gettes, Senior Consulting Technical Architect, MIT

Clair W. Goldsmith, Senior Advisor for Information Technology, University of Texas System

Casey Lide, Attorney, The Baller Herbst Law Group, P.C.

William A. Weems, Assistant VP For Academic Computing, The University of Texas Health Science Center at Houston

This mostly nontechnical seminar will provide attendees with a working knowledge of components within a public key infrastructure (PKI) and of how such an infrastructure might be used in various parts of the campus community. Through case studies from leading campuses, reports on work performed by several national organizations, and an update on federal government activity, participants will gain an overview of the current state of PKI in higher education as well as some direction for how to employ it on campus.

Seminar 6F - Creating Knowledge Management Portals on your Desktop with Microsoft Office 2000

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM06F

Colin S. Campbell, Manager, Desktop Services, California State University, Los Angeles

Ahmet Murat Mendi, University Web Developer, California State University, Los Angeles

Navdeep Singh, Assistant Web Master, California State University, Los Angeles

Just as web portals deliver the most up-to-date information directly to the Internet user, a knowledge management portal delivers the key personal, collaborative, and customized Intranet resources to the user's desktop, critically informing everyday decision making. This seminar teaches how to create an Office 2000-based portal on your own computer.

Seminar 6P - Using the Web in Teaching and Learning: Innovative Uses of Web CT

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM06P

Laurie Morley, Assistant Professor, Dept of Health & Phys Ed, Eastern Washington University

Lorena Smith, Instructional Design Specialist, Northern State University

This presentation will include an overview of Web CT-What it is, how it can be used, and what you need to get started, as well as perspectives of Web CT use from faculty, student and instructional designer, and administrator viewpoints. It will explore innovative uses of Web CT in conjunction with other multimedia and as a pedagogical tool for pre-service education majors. Other topics will include the use of Web CT for team teaching (collaborative teaching across disciplines) and mentoring (online communication between students and mentors at other universities) as well as how it is used in distance education courses.

Seminar 7A - Working with Consultants: How to Successfully Select and Manage External Resources for Your IT Organization

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM07A

Jan A. Baltzer, Senior Vice President Opportunity Management, SunGard Higher Education

Dorothy Heyart, VP, Strategic Business Svcs & CIO, Walsh College of Accountancy & Business

Ray E. Metz, Chief of Staff, Exec Asst to the Chancellor for Organizational Development, University of Michigan-Dearborn

Eugene L. Spencer, Consultant, Gene Spencer Consulting

This highly interactive workshop will delve into the world of working with consultants, looking at the issues surrounding the successful use of external resources both from the perspective of the IT organization and from the perspective of the consultant.

Seminar 7F - Putting Your Stuff (and Your User's Stuff) on the Web

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM07F

Howard Strauss, Academic Outreach, Princeton University

How can you and your users put documents, forms, surveys, and pictures on the Web in a way that is compelling, informative, and interesting-and affordable in time and effort? This seminar will guide you through some simple ways to get documents onto the Web, including the use of Office 2000, and then through a quick introduction to HTML and some more advanced topics including GIF animations, JavaScript, and Adobe online forms. You'll also get a basic introduction to XML (eXtensible Markup Language)-what your and your users will be using tomorrow or, as you'll learn, are already using today.

Postconference Resource

Seminar 7P - Charting a Course through Digital Seas: Developing an Integrated Technology Plan for the Small Campus

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM07P

Paul E. Bowers, Director, Online Programs, Buena Vista University

Ken Clipperton, Managing Director, University Information Services, Buena Vista University

Mike Hochstein, Senior Network Administrator, Buena Vista University

Rick Shafer, Associate Director, Teaching and Learning with Technology Ctr, Buena Vista University

Small colleges are challenged by--and threatened to be overwhelmed by--technology decisions. Poor choices cost time and money. However, small and midsized colleges and universities have some advantages over large universities because of scale; they can embrace campuswide change more quickly. This seminar will provide a planning framework for smaller institutions that will maximize their return on technology investments.

Seminar 8A - The Rights Stuff: Ownership in the Digital Academy

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM08A

Erin Bale, Publications Editor, The NODE Learning Technologies Network

Cathryn Boak, Director, The NODE Learning Technologies Network

Concepts of intellectual property (IP) ownership and rights are undergoing reexamination in light of the boom in electronic course development and delivery. This seminar will consider the stakes and stakeholders in electronic course development as well as the policies and practices taking shape in higher education in the United States and Canada. Participants should come prepared to share their experiences. Attendees will leave with an understanding of the pitfalls and benefits of different approaches to IP management and a better ability to help their institution shape its policies.

Seminar 8F - Project Planning for Ubiquitous Computing: A Case Study of Ubiquitous Computing at Seton Hall University

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM08F

Howard Folmar, Certified Project Manager, IBM Corporation

Stephen G. Landry, Chief Information Officer, Seton Hall University

Phillip D. Long, Prof. of Innovation & Visiting Research Scientist, MIT

Lynne Rogerson, Director, IT Budget Office, Seton Hall University

Ubiquitous computing--the provision of personal computers to all members of an educational community--presents significant planning challenges. This workshop will explore some project planning considerations that go into a successful ubiquitous computing program, using Seton Hall University as a case study. Financial, enrollment, logistical, and support implications are discussed, with particular emphasis on faculty and curriculum development and assessing the impact on the learning environment.

Seminar 8P - Designing an Effective Customer Assessment Program

Tuesday, October 10, 2000
1:00 p.m. - 4:30 p.m. SEM08P

Pamela Howard, Customer Assessment Specialist, University of Michigan-Ann Arbor

Catherine L. Lilly, Organization Dev Specialist/HR Officer, University of Michigan-Ann Arbor

Campus customer assessment efforts are often hit or miss, failing to provide accurate data for use in evaluating or improving services. This workshop will discuss the University of Michigan's three-year experience in planning and conducting a comprehensive customer assessment program. You'll see what works and what doesn't, and leave with a jumpstart on planning a program of your own.

Seminar 9A - Campus-wide Planning for Business Continuity and Emergency Operations

Tuesday, October 10, 2000
8:30 a.m. - 12:00 p.m. SEM09A

Alan McCord, Executive Director, eLearning Services, Lawrence Technological University

Gloria Thiele Morris, Information Systems Leader, Iowa State University

Having invested significant resources to ensure a smooth transition to the year 2000, what have universities been left with? The University of Michigan's preparations not only prevented Y2K glitches but also have allowed it to address future emergencies. Using presentation, group discussion, and participant sharing, this seminar will discuss lessons learned from the university's project management and emergency response-specifically its emergency response center and communication plan, as well as supporting communication and training initiatives.

Seminar 9F - Assessing the Impact of Technology on Student Learning: Preparing Students for What?

Tuesday, October 10, 2000
8:30 a.m. - 4:30 p.m. SEM09F

Stephen C. Ehrmann, Vice President & Director, The Flashlight Program, The TLT Group

Catherine L. Kelley, Assistant Provost, Educational Technology, Fairleigh Dickinson University

Heather Stewart, Director, Academic Technology Services, New York University

The Seton Hall University Institute for Technology Development has been engaged in a systematic investigation to ascertain what technology skills students actually use in their early undergraduate years and what, if any, relationship exists between traditional measures of student academic performance and these technology skills. This workshop will present a framework to help colleges select or develop their own assessment measures to determine the extent to which technology preparedness, and its form, they should focus on to help students achieve academic success. The workshop will also introduce participants to key ideas and methods pioneered by the Flashlight Program (http://www.tltgroup.org) and demonstrate their application to the workshop's focus.