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Professional Development

Domain 4

A User-Centered Approach to Student Information Systems Design

Friday, October 13, 2000
8:15 a.m. - 9:00 a.m. ED00047

Calvin Chan, Computer System Developer, University of Wisconsin-Madison

Osmond Chen, Web Project Leader, Division of Information Technology, University of Wisconsin-Madison

While writing applications to supplement PeopleSoft functionality on the UW-Madison campus, the presenters were reminded that a user-owned, customer-focused approach is the only way to ensure success. But what strategies can system designers employ to work from a true customer perspective? This session will discuss the panelists' approach and results.

Postconference Resource

Administrative Systems as Instantiations of University Policy

Thursday, October 12, 2000
8:15 a.m. - 9:00 a.m. ED00041

Mark C. Sheehan, ECAR Fellow, EDUCAUSE

H. David Todd, Associate Vice President and CIO, University of Vermont

Montana State University used the implementation of a new administrative information system as its opportunity to integrate an independent, four-campus administrative structure into a single environment, as had been mandated by its Board of Regents five years earlier. The additional stress generated by implementing new policy concurrent with implementing a new system appears to be a common complication for CIOs and policy makers. This session will describe how MSU dealt successfully with this in an 18-month implementation. (David Todd's contribution is a result of his former position at Montana State University.)

Postconference Resource

Building Whistler City: Distributed Web Registration for PeopleSoft Using IBM WebSphere on Linux

Wednesday, October 11, 2000
11:45 a.m. - 12:30 p.m. ED00112

Kari Branjord, Director, Enterprise Application and Web Development, University of Minnesota

James Hall, Senior Manager, Operations & Infrasturcture, University of Minnesota

Find out how a culture that rewards creativity and R&D is rewarded with tangible benefits. The University of Minnesota solved its scalability problem using IBM WebSphere and Red Hat Linux to provide a self-service registration front-end to PeopleSoft. This solution accomplished several goals: meet/exceed capacity requirements, reduce expenses, implement rapidly, improve morale and provide a technically supportable environment.

Data Models for a Registrar's Data Mart

Wednesday, October 11, 2000
10:30 a.m. - 11:15 a.m. ED00038

Ronald G. Allan, Assistant to the Dean, Research and Data Services, Georgetown University

To make student record data accessible and intuitive to student record end users, Georgetown University has developed data models based on the Dimensional Data Model usually associated with Ralph Kimball. In addition to presenting actual star schemas, this session will review procedures for preparing for the data modeling effort and the processes required to arrive at effective models.

E-Commerce@MIT

Wednesday, October 11, 2000
11:45 a.m. - 12:30 p.m. ED00036

Robert V. Ferrara, Director, FSILG Alumni Relations, MIT

Lorraine Rappaport, Project Manager, MIT

MIT is integrating an array of e-commerce solutions into its business processes. Beginning with procurement through preferred vendor partners, MIT customers can now use authenticated Web access to purchase lab and office supplies and computers. MIT has deployed an MIT procurement card and is now working on electronic processing of credit-card transactions. This presentation will demonstrate the system and offer lessons learned for colleges and universities that may be preparing to implement e-commerce solutions.

Postconference Resource

Experiences Integrating B2B E-Commerce with Campus Information Systems

Wednesday, October 11, 2000
10:30 a.m. - 11:15 a.m. ED00046

Mark P. McCahill, Architect - Convergence, and Collaborative Systems, Duke University

The University of Minnesota has implemented a pilot business-to-business e-commerce site linking online hardware/software vendor sites with our Web-based purchase approval system. This presentation will demonstrate the system and discuss architectural and security issues in integrating B2B e-commerce with current and legacy information systems.

Higher Education ERP: Lessons Learned

Wednesday, October 11, 2000
11:45 a.m. - 12:30 p.m. ED00037

Ken Orgill, Chief Information Officer, University of California, San Francisco

David G. Swartz, Assistant VP and CIO, American University

Universities are now spending many millions of dollars to implement Enterprise Resource Planning (ERP) projects. The presenters, both CIOs of large universities, will share their experiences and lessons learned on ERP and provide a framework to approach an ERP that could save your university time and money.

Postconference Resource

How Do You Get Started Building a University Web Portal?

Wednesday, October 11, 2000
3:45 p.m. - 4:30 p.m. ED00035

Howard Strauss, Academic Outreach, Princeton University

Universities are rushing to replace their home pages with portals--personalized user-centric gateways to Web access. But portals are not just fancy home pages. To build them requires universities to reinvent the way the Web is used and change the way they deal with their data and their users. This presentation will discuss the considerable administrative, technical, and organizational challenges to building portals and a bit of the future of this technology that is about to become ubiquitous.

Postconference Resource

Internal Outsourcing: Leverage Resources and Maintain Control

Thursday, October 12, 2000
11:45 a.m. - 12:30 p.m. ED00044

Carlotta Appleman, Vice President for Information Technology, Tallahassee Community College

Chester H. Zettler, Director, Project Management, Palm Beach Community College

Learn how seven diverse Florida community colleges combine fiscal and human resources, producing campuses with more advanced, better managed technology. Specialized design teams combine end user architects with technical experts to propel the colleges forward to support e-applications.

Postconference Resource

It Takes a Village to Raise an Integrated System: Collaboration Within and Beyond the Institution

Thursday, October 12, 2000
11:45 a.m. - 12:30 p.m. ED00045

Marianne Colgrove, Deputy Chief Technology Officer, Reed College

Jennie L. McKee, Systems Librarian, Reed College

Nora McLaughlin, Registrar, Reed College

This session will highlight Reed College's development of an integrated information gateway that is indifferent to the accidents of underlying technology and institutional organization. Focusing on the needs of faculty and students, departments within the college collaborated to build an integrated means of accessing diverse information resources, including library reference material, student information, and budgets.

Postconference Resource

Leveraging Our Information Assets for Electronic Communication

Thursday, October 12, 2000
2:15 p.m. - 3:00 p.m. ED00043

Bret L. Ingerman, VP for Computing and Information Services, Vassar College

Bradley Wilkin, Director of Information Systems, Lewis & Clark College

We pour enormous resources into keeping accurate records. However, the wealth of valuable information contained in administrative databases goes largely unused. Learn how Lewis & Clark College is shifting its focus, looking for innovative ways to deliver these assets to nontraditional users of such data, such as faculty and students.

MyUMBC: Lessons Learned in Developing a Campus Web Portal

Thursday, October 12, 2000
3:45 p.m. - 4:30 p.m. ED00040

John J. Suess, Vice President of Information Technology/CIO, University of Maryland, Baltimore County

This session will explore how the University of Maryland developed the consensus necessary to build and launch myUMBC, a campus Web portal. The technical methods utilized, how the portal has evolved to date, and how it likely will evolve will be considered as well.

Setting the Standard: BC's Post-Secondary Data Definitions and Standards Project

Friday, October 13, 2000
9:30 a.m. - 10:15 a.m. ED00048

Wendy Norman, Director, Partnerships & Shared Services

Elizabeth Vannan, Manager, Information Development Services, Centre for Education Information

The British Columbia Ministry of Advanced Education in partnership with BC postsecondary institutions and the Centre for Education Information is implementing 22 data warehouses to collect data for reporting and analysis purposes. This multiyear project will be detailed by the presenters.

Streamlining the Admissions Process with Imaging and Workflow

Wednesday, October 11, 2000
2:15 p.m. - 3:00 p.m. ED00039

Kathy Cross, Information Systems Coordinator, Office of Admissions, Washington State University

Lavon R. Frazier, CRM / LMS / ERP Consultant, LL Consulting Group

Lynn Hulett, Consultant, LL Consulting Group

Imaging and workflow technologies have completely transformed the admissions process at Washington State University. All application material is stored in imaged form, and admissions staff use automated workflow to process applications electronically. In this session representatives of WSU will discuss the great improvements in processing efficiency and customer service that have been achieved.

Postconference Resource

Ubiquitous Access: Implementing Web-Based File Storage, Collaboration and Sharing on Campus

Thursday, October 12, 2000
8:15 a.m. - 9:00 a.m. ED00042

Laura Kim, Manager, Workstation & Microcomputer Facilities, University of California, Berkeley

Stanford and UC-Berkeley have partnered with i-drive.com to develop and deploy a Web-based tool for file storage, collaboration, and sharing. Using their collaboration with i-drive as a case study, this session will discuss the emerging role of Web-based services in higher education and the future of Web-based content in the academic space.


 
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