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Domain 3E-Rewards: 10 Strategies for Recruiting and Retaining IT EmployeesThursday, October 12, 2000 Neil R. Evans, Executive Director, National Workforce Center for Emerging Technologies, Bellevue Community College Discover ten dependable strategies for succeeding in the "networked" economy. Not sure what a networked economy is or how it affects your institution? Find out while learning IT business-within-a-business strategies, IT recruitment and retention strategies, and process redesign strategies that will help your institution profit from the networked economy's law of increasing returns. A Conceptual Framework for Decision-Making about Distributed LearningThursday, October 12, 2000 Brian L. Hawkins Diana G. Oblinger, President and CEO, EDUCAUSE This presentation focuses on a Web-based conceptual framework for use as a tool to engage decision makers in active learning about the concepts as they determine how appropriately to position their institutions with regard to distributed learning. This "tool" attempts to allow the systematic examination of preparedness, markets, and other associated variables. Addressing Institutional Culture and Change IssuesThursday, October 12, 2000 Ramon Harris, Director, Technology Transfer Project, Executive Leadership Foundation Margaret G. Massey, CIO & Dean, School of Extended Learning, Norfolk State University Shirley Waterhouse, Director, Educational Technology, Embry-Riddle Aeronautical University To successfully implement instructional technology, the culture of the organization must be understood and the dynamics of change within the organization must be addressed. Leadership must promote a shared technology vision, and all constituents must be made aware of the benefits and obstacles of instructional technology and be allowed to provide input into major decisions. This presentation will address the major cultural issues as they relate to technological changes, including the institution's decision-making and planning practices and the faculty's teaching styles. Beyond Access Management: The Roles of Authentication and PKI in Information Retrieval and ManagementWednesday, October 11, 2000 Clifford Lynch, Executive Director, Coalition for Networked Information There is a great deal of work underway today in the development of public key infrastructure (PKI) to support near-term operational needs such as authentication for transactional applications and access management for instructional and library materials. However, it is starting to become clear that this kind of infrastructure will play important longer-term roles in areas as diverse as the descriptions of materials, verification of authenticity, and even the archiving of digital content. In the networked world, all of these fundamentally revolve around our ability to define, represent, and manipulate identity and trust relationships. This presentation will describe some of the emerging thinking about this broader array of applications for public key infrastructure, and seeks to enrich the discussion about the functional requirements that we will need to place upon such systems. By Tomorrow, Today's IT Headlines Will Be Yesterday's NewsThursday, October 12, 2000 Anna P. Hines, Associate VP for Information Technology/CIO, University of Texas at El Paso Lynn C. Howell, IT Director, University of Texas at El Paso Juan Carlos Ocasio, Manager/Web Development, University of Texas at El Paso Sharon Perkins, IT Manager, University of Texas at El Paso In the madcap world of information technology, it is not unusual for technical personnel to find that their hard-won knowledge and skills have become obsolete overnight. This session will address how managers can ensure their technicians are prepared to adapt to each new day's changes and innovations. Council on Library and Information ResourcesWednesday, October 11, 2000 Deanna B. Marcum, Associate Librarian for Library Services, Library of Congress With the advent of electronic journals, libraries don't physically own these works and therefore have no obvious way of archiving digital content. Publishers, on the other hand, traditionally have not been in the archiving business. Whose responsibility is it to preserve electronic journals? How should digital preservation be done? In cooperation with the Coalition for Networked Information, the Council on Library and Information Resources (CLIR) is developing standards to help libraries, publishers, and archival repositories collaborate. This session provides information on digital archiving and projects currently under way. Distance Education as a Business within a UniversityWednesday, October 11, 2000 Kim A. Scalzo, Director of Educational Technology and Information Systems, Rensselaer Polytechnic Institute Betty Wetmiller, Asst Director; Professional & Distance Ed, Rensselaer Polytechnic Institute Rensselaer's distance education program, RSVP, has been successfully operating as a business within a university, in part due to the financial model under which it was originally established and continues to operate today. This session will describe the current financial model, the incentives in place for stakeholders of the program, lessons learned to date, and future applications of a new cost-benefit analysis model. Enterprise Resource Planning (ERP) at the University of Nebraska: Defining RolesThursday, October 12, 2000 James Buckler, Director of Public Sector, SAP Systems Integration America LLC Don C. Mihulka, Associate Chief Information Officer, University of Nebraska David Reifschneider, Lead Consultant, SAP Systems Integration America LLC Based on lessons learned during the University of Nebraska's SAP R/3 implementation, this presentation will focus on project management's role in project team staffing for an ERP implementation that utilizes functional and IT resources. Presenters will review roles and responsibilities, look at successes, and explore areas that were not completely successful. ERP Implementation on a Limited Budget: Maximizing Student Resources for SuccessWednesday, October 11, 2000 Mike M. Asoodeh, Assistant Vice President for Technology, Southeastern Louisiana University This session will discuss how Southeastern Louisiana University (with 15,000 students and 2,700 staff) is implementing all modules of PeopleSoft. The university made a commitment to succeed despite a budget of only $5 million. Due to limited technical staff, the project team is utilizing a corps of students to serve as interns and technology assistants. If the Shoe Fits: Integrating New Electronic Resources into the Academy and the LibraryFriday, October 13, 2000 Sharon A. Hogan, University Librarian, University of Illinois at Chicago Julie Hurd, Coordinator of Digital Library Planning and Science Librarian, University of Illinois at Chicago Nancy R. John, Digital Publishing Librarian, University of Illinois at Chicago Much of the information used by universities is digital. But university faculties and libraries have longstanding processes and procedures that do not respond well to the enormous challenge these digital objects bring with them. Using case studies based on their experiences during the past two years, panel members will talk about the most critical barriers, issues, and opportunities concerning acquiring and systematically integrating more than 3,000 digital resources for and with a user community. IT Recruiting: Great Candidates CAN Be Found!Friday, October 13, 2000 Judith Borreson Caruso, ECAR Fellow and Director of Policy and Planning, University of Wisconsin-Madison Jennifer Gebert, Recruitment Coordinator, State of Wisconsin Over the past four years, the CIOs of Wisconsin State Government and the University of Wisconsin have partnered with the State Department of Employee Relations on a number of initiatives aimed at improving the recruitment and retention of IT Staff. Two years ago, these CIOs pooled their monies and hired an IT Recruiter to lead their recruitment efforts. This session will present information on these recruitment efforts: what's worked and what hasn't, and how you can partner with your HR department to improve your recruitment efforts. MIS Finance and Budgeting Issues in Small Public and Private InstitutionsWednesday, October 11, 2000 Margaret E. McClintock, Associate Professor, Div of Business and Communication, Mississippi University for Women A concern of small colleges and universities is the financing of MIS resources. This presentation will be based on a study of EDUCAUSE institutions with 5,000 or fewer students that examined some of these budgeting issues, including the financing of lab facilities. The study differentiates between public and private institutions. New Beginnings II: The Realities of a New Senior Level IT PositionWednesday, October 11, 2000 John E. Bucher, Chief Technology Officer, Oberlin College Barbara H. Horgan, Director of Information Technology, University of Washington, Tacoma Thomas F. Moberg, Consultant, Retired CIO, North Dakota State University Robert L. Paterson, VP for Information Technology, Planning & Research, Molloy College H. David Todd, Associate Vice President and CIO, University of Vermont In this follow-up session to last year's discussion of how to successfully negotiate a new CIO position, the next step in the process will be analyzed. When a senior IT manager accepts a new job, there is an initial period during which decisions and actions can greatly impact her/his chances of succeeding in the position. What are the opportunities and pitfalls to be aware of during the "honeymoon?" A panel of CIOs will discuss their experiences, provide guidelines for assessing opportunities, and share what they would have done differently. On the Future of Libraries in the Digital RevolutionThursday, October 12, 2000 Jerry D. Campbell, President, Claremont School of Theology There is some argument today about whether or not the Internet qualifies as a library. With the goal of defining and projecting the library of the next generation, this presentation will address this issue as well as the evolution of archiving techniques, the future of intellectual property, and the emerging for-profit library revolution. Outsourcing IT: What We Have Learned the Hard WayThursday, October 12, 2000 Bert C. Bach, Provost, East Tennessee State University Michael Blankenship, Professor, Criminal Justice Administration, Boise State University Carl G. Dury, Director, Computer Services Division, Nashville State Community College Norma MacRae, Assoc VP for Public Service and Dean of Cont Studies, East Tennessee State University East Tennessee State University (ETSU) contracted with Collegis to manage information technology for five years. ETSU has experienced significant benefits-and problems-from outsourcing IT. The panel discussion will present recommendations for institutions considering outsourcing IT, based on ETSU's internal review of the outsourcing partnership and subsequent implementation of midcourse corrections. Strategic Planning for IT: Lessons LearnedThursday, October 12, 2000 Paul J. Kobulnicky, University Librarian, Youngstown State University John W. McCredie, Senior ECAR Fellow and Associate Vice Chancellor & CIO, Emeritus, University of California, Berkeley Daniel A. Updegrove, Consultant Three CIOs will discuss practical lessons learned while leading strategic planning efforts throughout their careers. The panel will address questions such as, Is planning for technology and libraries an oxymoron? What is the appropriate role for outside consultants, and how much does it cost? How should you design the process and then implement the results? The Creation, Care, and Feeding of a Knowledge Base: Practical AdviceThursday, October 12, 2000 Jonathan Bolte, Lead, Online Support Services, Indiana University Beth Norzinskay, User Support Specialist, Indiana University Sue B. Workman, Associate Vice President, Support, Indiana University In this session the presenters will share what they've learned about building and maintaining the award-winning Knowledge Base at Indiana University. The focus will be practical advice--the whats, whys, and hows that contribute to success, and the tools and process used. The Full Monty: Two Mutually Incompatible Views of Organizational ConvergenceThursday, October 12, 2000 Martin J. Lewis, Director of Library Services & University Librarian, University of Sheffield Christine Sexton, Director of Corporate Information and Computing Services, University of Sheffield At Sheffield, the Library and Computing Service formed a new Division of Information Services in 1999. Concurrently, the two services achieved breakthroughs in formulating corporate information strategy and planning new learning space. Featuring extensive personal abuse and recrimination, two senior managers will in this session extract general truths from their experience of organizational convergence. UCITA: Enforceability and Fairness of Negotiated, Shrinkwrap, and Click-Through LicensesWednesday, October 11, 2000 James G. Neal, Vice President for Information Services and University Librarian, Columbia University Rodney J. Petersen, Government Relations Officer and Director of Cybersecurity Initiative, EDUCAUSE Donald R. Riley, Professor, Decision Information Technologies, University of Maryland Many IT professionals have ignored or disregarded the fairness and enforceability of "shrinkwrap" or "click-through" licenses for computer software. However, the trend towards legal recognition of those license terms combined with new legislation that will extend those practices to all transactions in computer information in digital form or delivered via the Internet (including online databases, electronic journals, and e-books) is cause for alarm. UCITA (the Uniform Computer Information Transactions Act) is a uniform law that is being proposed in all of the states to govern contracts or licenses for digital information; consequently, it is a vehicle that is likely to have dramatic consequences for IT organizations, libraries, and educational institutions. This panel presentation will report on the status of UCITA in the states, outline some of its controversial issues, and suggest strategies for promoting higher education's interests. What Do We Really Understand about the Cost of IT Support Services?Thursday, October 12, 2000 Karen L. Leach, Vice President, Administration & Finance, Hamilton College David L. Smallen, Vice President, Information Technology, Hamilton College For four years the speakers have been leading a collaborative effort among a wide range of institutions, to develop models for understanding the cost of IT support services. The year 2000 heralds a simplified data collection approach that provides a high-level picture of the totality of IT support services delivered in higher education. Results of this effort will be reported, including examples and real numbers. |
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