Getting Past Heroes, Silos, and Small Boxes
Session Details
Wednesday, October 29, 2008
2:15 p.m. - 3:05 p.m.
Room W314A
2:15 p.m. - 3:05 p.m.
Room W314A
Session Type: Networking and Infrastructure
Content Level: Introductory
Intended Audience: Campus administrators, Campus executives, Chief information/technology officers
Speaker(s)
- Dennis G. Ravenelle, Senior Project Manager -- Infrastructure, Harvard University
- Session convener: Melissa Woo, Director of Cyberinfrastructure/Director, Network & Operations Services, University of Wisconsin-Milwaukee
Abstract
The public sector and higher education have been slower to embrace process-driven methodologies, best-practice frameworks, and standards than the business world. Institutions including Harvard, Yale, UC Santa Cruz, and the University of Kansas have successfully embarked on a journey that continues to yield tangible benefits in terms of increased infrastructure stability, reduced user downtime, and significantly improved customer and management perception.
Available Resources
