Session Type: Afternoon Seminar
The presentation will introduce the dynamics of "smart" change: the definition, the principles, the dimensions, and the process. Change can be routine, strategic, or transformative. Smart change is the aggressive application of change management principles including engagement, shared leadership, and transformative goals. We will highlight four steps of the smart change process: making the case for change, developing the capacity to change, identifying the change process, and launching the change.
Participants will identify programs, services, policies, and tools required to support a vision of seamless programs and services to lifelong learners. A case study from the Minnesota State Colleges and Universities MnOnline will use the building blocks for smart change, which can serve as a template for other campuses to identify their own smart change agendas.