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Session Type: Afternoon Seminar
Many schools desire to make improvements to successfully piloted systems to make them truly enterprise systems. This presentation will describe techniques for managing, improving, maintaining, and operating critical enterprise systems. These techniques have been culled from years of experience managing enterprise portals. While the working example focuses on the campus portal, much of this can be applied to other enterprise systems.
Topics will include organization and governance; team communication; developer communication, tools, and environments; testing tools and techniques; code migration; architecting for stability, reliability, and performance; monitoring; statistical reporting; help desk support and issue tracking; and user surveys.
You will leave the seminar with a comprehensive list of possible improvements to an existing system or items to consider when developing the implementation plan for your next system deployment to help make it a truly enterprise-grade system.
For more information, see:
http://connect.educause.edu/library/abstract/MakingITTrulyEnterpr/45602
