Post-Implementation Evaluation of an ERP/SIS

Session Details

Speaker(s)

• James E. Barry, CEO, 360 Services Group, Inc.
• Wayne Powel, Associate Vice President for Information Technology, Gonzaga University
• Session convener: Michael B. Dewe, IT Director, University of Canterbury

Abstract

Six years after implementation, Gonzaga University reviewed its ERP/SIS application (1) to determine the true cost of implementation, the true cost of maintenance, and whether the system achieved its original project goals; (2) to compare the choice against other alternatives; and (3) to recommend how the current system could be improved.

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