Corporate Presentation

Accenture - CRM in Higher Ed: Helping Build Lifelong Relationships

Thursday, February 21, 2002
3:15 p.m. - 4:15 p.m. SESS26

Bradley G. Englert, Interim Chief Operating Officer, University of Texas at Austin

D. Lance King, Executive Director, Corporate & Foundation Relations, University of Texas at Austin

This session will define Customer Relationship Management (CRM), describe how it applies to higher education, and present an overview of CRM capabilities and software. A University of Texas at Austin CRM project will serve as a case study and a source of lessons learned.

Postconference Resource

Adobe Systems, Inc., An EDUCAUSE Bronze Partner - Adobe Acrobat 5.0: The Best Way to Share Documents Online

Friday, February 22, 2002
9:45 a.m. - 10:45 a.m. SESS36

Tom Dent, Education Sales, Adobe Systems, Inc.

Adobe Acrobat has become the standard for secure document exchange. We'll cover the aspects of integrating Acrobat 5.0, which allows users to create PDFs from their favorite applications, into today's curriculum. We'll also cover the many benefits that it provides for workgroup collaboration, distance learning, turning paper to digital archives, electronic forms, and it is repeatedly selected as the most reliable archive format.

Apple Computer, Inc., An EDUCAUSE Gold Partner - Why Install Mac OS X in Computing Labs?

Thursday, February 21, 2002
9:45 a.m. - 10:45 a.m. SESS16

Darrell Lynn, IT Consultant, Apple Inc.

Thousands of developers have spent years developing Mac OS X. This session will discuss the improvements for education environments, including open standards and use of standard protocols; a Unix Core that is stable, efficient, and education friendly; infrastructure components that integrate seamlessly; existing deployed enterprise solutions (Kerberos, LDAP, NDS, OpenAFS, and Active Directory); resource utilization; and software that has limitless options and advantages.

Blackboard Inc., An EDUCAUSE Gold Partner - Innovated Suite of e-Education Enterprise Applications

Thursday, February 21, 2002
1:45 p.m. - 2:45 p.m. SESS24

Fitz McPhaul, Strategic Accounts Manager, Microsoft Corporation

Explore Blackboard's modular architecture for superior scalability and performance, including system management tools and support for relational databases, snapshot or event-driven integration with existing SISs, network protocol for passing user authentication data, automatic course category creation and customized administrative modules, and Building Blocks (B2) architecture that will enable seamless integration with third-party learning applications.

Campus Pipeline, Inc., An EDUCAUSE Gold Partner - Blueprint for Your Digital Campus: The Power of Platform Technology

Wednesday, February 20, 2002
2:45 p.m. - 3:45 p.m. SESS02

Kim Tafiti, Senior Manager, Client Resources, SunGard Higher Education

This session discusses key objectives of the digital campus: academics, administration, community building and service delivery. Attendees will learn how platform technology enhances stakeholder experience, improves operational efficiency, and promotes cost savings. Emphasis is placed on how platform technology unifies these elements into a seamless digital campus tailored to their institutions.

WebCT, An EDUCAUSE Gold Partner - WebCT and the Academic Enterprise System: Making the Grade in Higher Education

Wednesday, February 20, 2002
4:15 p.m. - 5:15 p.m. SESS07

David Rosenbaum, Principal Solutions Engineer, Blackboard Inc.

Learn about an entirely new category in e-learning, the Academic Enterprise System (AES). Moving beyond the course management system, the AES will help institutions meet their goals of boosting student enrollment and retention, achieving measurable student success, creating new revenue streams, and efficiently leveraging new technologies to improve the quality and flexibility of the learning experience.

Postconference Resource