General Session

"New Opportunities For Partnering"
Walt Disney World Dolphin
Orlando, Florida
November 29 - December 2, 1994

General Session Speakers

Jennifer James
"Building the 21st Century Mind"
Wednesday, November 30, 8:15 pm

Jennifer James, cultural anthropologist, lecturer, writer, and commentator, will speak about the dynamics of change and how to prepare for a future full of change in "Building the 21st Century Mind."

James' CAUSE94 presentation will offer a framework for understanding cultural evolution, interpreting cultural myths and symbols, and creating the menagerie minds necessary to sift through information overload. James has published six books, hosted radio and television programs, and is currently working on a PBS series and a book entitled "Thinking in the Future Tense."

Dennis Snow
"Service: The Disney Approach"
Thursday, December l, 8:15 am

Dennis Snow, Customized Program Specialist, Disney University Seminars, will discuss an approach to service that is recognized around the world for its effectiveness, in "Service: The Disney Approach."

Snow will offer insights into how Disney inspires commitment and pride among the more than 36,000 Cast Members who work at Walt Disney World Resort. He will also describe the techniques, operational procedures, and systems that support the organization in delivering superior service.

Robert Atwell
"We Hear You! Information Technology Leaders Respond to Presidents' Concerns."
Friday, December 2, 9:15 am

Robert Atwell, President of the American Council on Education, will engage in a dialogue with four campus information technology leaders. The panel will explore IT-based solutions to key challenges facing higher education today (as identified by the ACE survey of presidents) in "We Hear You! Information Technology Leaders Respond to Presidents' Concerns."

Panelists will include Carole Barone, Associate Vice Chancellor, Information Technology, University of California/Davis; James Bruce, Vice President for Information Systems, MIT; Albert LeDuc, Director of Computing, Miami-Dade Community College; David Smallen, Director of IT Services and Institutional Research, Hamilton College.

Glenn Ricart
"Diversity Hastens the Multiversity"
Friday, December 2, 11:00 a m

Slides from Glenn Ricart's presentation
[PDF 543 KB]

Glenn Ricart, Director of the Computer Science Center at the University of Maryland/College Park (Currently on sabbatical and working as Program Manager, Advanced Research Projects Agency (ARPA)), will offer a vision of how technology may change the fundamental character of higher education, in "Diversity Hastens the Multiversity."

"Will faculty and students find digital classrooms with digital hyper-textbooks and digital libraries a more conducive environment for education? The most innovative uses of information technology in our institutions, if widely adopted, may tend to encourage groups of higher education institutions to work much more closely with each other. In time, these groups will diminish institutional identity and encourage the formation of new multiversities."