CAMP: Delivering, Sourcing, and Securing Services Throughout the Student Identity Life Cycle

In the electronic self-service environment where physical cues such as inked signatures, passports, and facial expressions are absent, our assurance level that we're interacting with the right person (or the same person) and engaging them in the correct capacity (prospect versus enrolled student, for example) is increasingly coming under question. Couple this identity environment with the growing compliance, security, and privacy requirements, as well as the attractive opportunity to enable rich student services of all kinds including those offered by third parties, and one can only conclude that interacting electronically has become quite complicated.

Fortunately, there are ways of making access to electronic services more coherent, secure, and responsive to change. It entails understanding the institutional student life cycle and tying the electronic service mix and security level of an individual's credentials at each stage to the role or affiliation. These techniques are being used at campuses, and community practices are emerging.

For instance, prospective students may access a limited set of services associated with applying to and finding out about an institution. After being enrolled, the person's role changes and the access level, keyed off this change, is broadened automatically. This is enabled because 1) enrolled students need to access different and richer services, 2) the new services require more verification that the individual using the self-generated ID is indeed the person matching the emerging profile, and 3) the institution now has this proof. The sensitivity if data and type of access to it drive the identity-assurance requirements, even for students. Similar methods apply to other areas of the life cycle, such as transition to alumni status.

CAMP: Delivering, Sourcing, and Securing Services Throughout the Student Identity Life Cycle will offer registrar, admissions, and IT staff a chance to explore the student identity life cycle, community practices for how institutions have implemented this approach, and case studies on leveraging the resulting implementation to streamline outsourcing and enhance institutional collaboration. Topics will include:

• Student life cycle and provisioning of services
• Access management and students at a distance
• Identity-related technology and practice standards
• Identifying and addressing duplicate records
• Working together: Successful governance models
• FERPA and sharing data with off-campus/outsourced service providers
• Course and resource sharing among institutions (for example, federated identity)

Institutions are encouraged to send registrar, admissions, and IT teams to the CAMP to learn about these issues together and leave with next steps for furthering student services and identity management efforts back home.

CAMP is sponsored by EDUCAUSE and Internet2. Additional support was provided by AACRAO and the National Science Foundation Cooperative Agreement OCI-0330626.